Tiles Warehouse
since 2004
Examples of works performed by Tiles Warehouse
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About Tiles Warehouse
total score
Exact value: 17.759425 out of 100.
The company provides tiles, kitchen remodels, granite and marble countertop fabrication and installation, vanities, and all other associated products and services. The firm was founded in 2005 with the intention of supplying local customers with first-rate assistance and delivering and installing the best countertops at their residences. The customers are always their first priority. The team imports a wide variety of granite slabs directly from factories in Brazil and Italy, including exotic ones. The shop sells many kinds of leftovers that are in excellent condition, making them ideal for small countertops.
Customer Feedback Score
reviews: 20
YELP
reviews: 67
reviews: n/a
CoCo
reviews: n/a
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Contact Tiles Warehouse for a Free Estimate
1301 Franquette Ave, Concord, CA 94520
Additional benefits of Tiles Warehouse
Small business
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Checks
Credit cards
Debit cards
In store shopping
In store pickup
Delivery
Flooring
Kitchen & Bath
Countertop Installation
Flooring store
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Countertop store
Remodeler
Tile store
Reviews about Tiles Warehouse
All (11)
Google (11)
Christine Brast
Date: 2020-06-26 05:44:42
I barely ever write reviews but this is definitely deserving of one! I started my search for new countertops and I got a lot of quotes...I mean a lot. I had my heart set on a calacatta quartz and I learned most vendors charge a similar price point per quartz slab. The biggest difference in price was in labor. I decided to go with Tiles Warehouse because Steven gave me the best vibe, the best price on labor, and the quickest turnaround time. Sounds too good to be true, right? Wrong! My beautiful new quartz countertops were installed before I knew it and I was thrilled! Steven and his installers were knowledgeable and professional and did a fantastic job! I was very happy with the final product! So, naturally, when I needed tile for my kitchen backsplash, I returned to Tiles Warehouse to check out Steven’s tile. I showed him what I liked and he found something comparable and even gave me an amazing price on a beautiful, intricate marble herringbone! Unfortunately, I made the mistake of allowing someone with minimal tile experience to install the backsplash and it didn’t turn out well. I was crushed. Enter Steven and David to the rescue! Steven came out and looked at my tile and assured me that they could remove the tile and install new tile correctly. Although I was concerned that my expectations were a little bit too high for this intricate marble tile, I decided to reorder the same tile and try again. David and his crew came out removed the old tile and did a beautiful job installing the new tile! I was so worried that I would regret redoing the tile, but my only regret is that I didn’t let them do the tile the first time around! If you need tile or countertops, go to Tiles Warehouse and talk to Steven. If you don’t have an installer that you’re confident in, go and talk to Steven. You won’t regret it! I’ll definitely be using them for my future bathroom projects!!!
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Dylan Sears
Date: 2024-11-05 19:50:16
Terrible customer service, unhelpful and rude. Not interested in my business, with so many tile stores in the area take your pick but don’t bother coming into this store unless you want to be dismissed as unimportant if your job is not perceived as being large enough to be worth their time.
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Howie
Date: 2018-10-31 01:55:05
Steven helped us pick out our Quartzsite counters, the back splash, a composite sink and the faucet. Everything looks great. His team installed the counters. His prices were competitive with the larger stores.
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Bernd Koegler
Date: 2018-10-31 02:07:21
This was a wonderful experience! Steve was so helpful with any questions we had and made this great. After 30 years we really needed new counters but needed what would work in our old fashion kitchen. I have to say the job that was done far exceeded my expectations. I so love them! I looked at several places but did not find what would be good for us until we met Steve he was low pressure but helpful. Thanks the the whole team. We love our new kitchen!
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Nancy Norris
Date: 2019-12-04 23:36:08
My husband and I had been shopping for weeks and weeks searching for a countertop for our kitchen remodel. We had collected numerous bids, had looked at dozens of samples of quartz (the material we thought we wanted for our countertop) and still were no closer to a final decision. That was until we drove by Tile Warehouse and saw a big sale sign and decided to see what this company had to offer. We are so glad we did!! We met Steven and he graciously and patiently educated us about quartz vs granite countertops and what is the best material for kitchens. After our tutorial we toured the slab yard that had some very beautiful slabs of granite and other natural stone. There were so many different slabs of all colors and patterns to choose from and at excellent prices my husband and I could not decide. So Steven kindly retrieved a cabinet door of similar color and style that we have in our new kitchen and held it to the various slabs that we liked and that has made all the difference. We were able to choose a beautiful granite slab that complimented our new kitchen cabinets!! Besides Steven's excellent customer service and going out of his way to make sure that we are satisfied customers he made sure that we had a product that was not only a beautiful quality product but also a product that fit into our budget. Since we were so satisfied with our granite countertop top we have returned to Tile Warehouse for glass subway tile for our backslash which is once again absolutely top quality and budget friendly. Thank you Steven!
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Desiree Gutierrez (DesireeL)
Date: 2024-08-25 03:30:33
Strange service. The counter person was more interested in asking me about my mask, saying, “There is no such thing as covid. The CDC said so.” I promptly left without looking at any tile.
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L Jo
Date: 2022-05-12 16:15:22
We needed tiling of the front porch entry to our home. Steven was very welcoming and has a great product selection and led us to easily select our tiles. The price was very reasonable compared to others and his installation team was professional, courteous and knowledgeable, and did an expert job--true craftsmen!!
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Josiah Gaskin
Date: 2020-10-14 20:21:21
Friendly prompt service and an unbeatable price. Steven was excellent to work with and since my project was on the smaller side he was able to give me a turnaround of less than a week! We love the finished product and look forward to working with them when we eventually re-do our kitchen!
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Gana
Date: 2018-11-04 00:20:01
Steven and his crew is the best in the business! They have huge selection of stones at reasonable prices. They finished the job on time in budget, and quality is top notch. Highly recommend!
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Tracy Shorum
Date: 2019-11-27 19:50:33
I found the perfect slabs of granite there for my kitchen. Steven was excellent with communication, and helping me lay out the kitchen to use the fewest slabs possible. He kept in contact throughout the process (from selecting slabs to the installation), and I am SO happy with the final product!! I am already getting a bunch of complements on my counters!!
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Randall Fong
Date: 2024-11-30 18:49:25
It's been a few years since the demo and installation of granite in our house, and I am still smile when I see my counters. The service was on time and the work was excellent. They somehow were able to avoid the ugliest part of the slab and use the best looking parts. There have been no problems. Counters are level and there are no cracks. My hint is to choose a slab pattern that hides stains and spills. I highly recommend Tiles Warehouse in Concord!
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Choose the Way That Works Best for You!
1301 Franquette Ave, Concord, CA 94520