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Stockton, CA City Rating: We have identified this city as the primary city for this contractor.

Tile Outlet

since 2001

Examples of works performed by Tile Outlet

company-photo

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About Tile Outlet

20.38

total score

The main rating value calculated from more than 30 indicators.
Exact value: 20.381111 out of 100.

The firm is known for its exceptional countertops as well as its superior customer service and affordable prices. Discounts are available to homeowners and contractors, and they have a wide variety of granite countertops, tiles and custom order stone slabs, as well as a number of different styles of countertops, all of which may be seen in their showroom. For twenty years, the company has been the area's go-to for solid surfaces and countertops. It offers low prices and fantastic countertop service to the local community. If you're looking for a one-stop store that has everything you need for your home or company, you've come to the right place!

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.116667 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

4.2

Experienced

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Tile Outlet for a Free Estimate

2736 Teepee Dr Suite B, Stockton, CA 95205

Additional benefits of Tile Outlet

Identifies as Latino-owned

Small business

Delivery

In-store shopping

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Gender-neutral restroom

Checks

Credit cards

Debit cards

Free parking lot

On-site parking

Wheelchair accessible

Accepts Credit Cards

Street Parking

Private Lot Parking

Latinx-owned

LGBTQ+ friendly

Transgender safespace

In store shopping

In store pickup

Kitchen & Bath

Building Supplies

Tiling

Tile store

Building materials store

Building materials supplier

Countertop store

Flooring store

Granite supplier

Marble supplier

Wood and laminate flooring supplier

Cabinet store

Molding supplier

Natural stone supplier

Reviews about Tile Outlet

All (31)

Google (9)

Yelp (22)

Source: icon-google Google
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Gloria Guerra

Date: 2022-08-04 20:54:46

New owners. Place is cleaned up. Very informative gentleman took his time to truly help me select tile edging for my kitchenette sink countertop and back splash. Found out the "marble" tile I purchased on FB Marketplace is manufactured quartz. No matching bullnose was available so he helped me select metal trim that is functional and pleasing to my eyes. He knew exactly where to go and what my options were. $45 later, I very happily headed home. No military discount though.

Source: icon-google Google
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Manpreet Singh

Date: 2024-08-05 19:05:26

Best place for flooring material in cheap prices :)

Source: icon-google Google
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Harvey Correia

Date: 2017-11-30 02:23:00

Large selection and very helpful service in helping pick out tile for our backsplash. Much more helpful than shops we visited in Sacramento. Coached us in how to make a decision.

Source: icon-google Google
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David Porter

Date: 2021-12-19 02:07:08

Great selection of granite and we found a piece with a leather finish and it looks amazing.

Source: icon-google Google
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Frank C

Date: 2022-06-21 16:43:49

Great service great prices. As a general contractor I purchase things that make my work stand out and you can't beat the product sold here. I stand by this statement still. With the new owners i went in today and got exactly what i needed. Ill always keep my business here

Source: icon-google Google
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Melanie Kaur

Date: 2023-01-28 21:07:32

We were shopping around to redo our house floors and came across this location. Staff was helpful, offered samples to take home to make sure we knew are options, and explained all different types of tiles there are. House renovations are super stressful but they made the experience smooth and the material was delivered on time. We did the renovations ourselves and they helped a lot with the DIY info, saved us money on that and the material was high quality and a good price! Check them out.

Source: icon-google Google
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Jaime Cruz

Date: 2023-11-07 19:25:45

Great price and really good service

Source: icon-google Google
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Marlene Somerville

Date: 2019-01-29 23:29:43

Great place for inspiration. Owner is very passionate and offers beautiful innovative products and solutions to any project.

Source: icon-google Google
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Kris

Date: 2019-12-20 02:59:09

Very good customer service with a large selection of outlet materials. You could do your entire home with just the liquidated product, super affordable.

Source: icon-google Yelp
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Tom L.

Date: 2023-05-10 02:15:55

These guys were very helpful and let us take home many samples. We ended up ordering just the right one. Thanks for your patience.

Source: icon-google Yelp
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Pat G.

Date: 2021-02-18 00:17:05

Great place. No pressure but guy is knowledgeable of his products. Lots to choose from and good prices. Bought floor tile for shower as well as accent pieces we couldn't find elsewhere. Pretty straight forward place. Will definitely return for any tile needs.

Source: icon-google Yelp
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Diana B.

Date: 2020-09-11 18:36:51

I love this place. They have tile that no one else has! Friendly, helpful and large selection for anyone's budget. Skip Home Depot and support small business! I'm a repeat buyer!

Source: icon-google Yelp
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Dee S.

Date: 2020-08-14 03:01:02

Great selection, average prices and great markdowns on warehouse inventory for liquidation. Bill is a nice easy going guy. If you are doing a kitchen /bath update or install this is a place you must visit. Support local small business owners.

Source: icon-google Yelp
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Lisa O.

Date: 2019-08-26 00:47:46

Tile Outlet has done a great job of helping me with my flooring projects. I purchased hard wood from them 11 years ago. Not I'm changing to "Luxury Vinyl" and some concrete tile. They get the products I want on time and always very helpful.

Source: icon-google Yelp
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margayla c.

Date: 2018-10-28 13:40:12

Bought the tile for my master bedroom and found a great selection and a diverse product line. Bill was wonderfully helpful and enjoyed his help and input. Tile came in on time and anxious to get it on the walls. I would go back again on future projects.

Source: icon-google Yelp
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Laurie J.

Date: 2018-09-21 21:51:58

Wonderful service. Bill was very helpful. Our order was short two pieces of trim so Bill had the tiles shipped to the house within days. Great selection and different than the tile and stone that we saw at other tile stores. We will use this store again on our next bathroom remodel.

Source: icon-google Yelp
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John D.

Date: 2018-09-14 02:07:35

Excellent selection for natural stone and other high-end expensive tile that they have for affordable prices. Sometimes they get real busy don't expect the world, when I go I always get the best price in the area if I look around and find something. Been a loyal company Working with the tile outlet for 16 years. Justin Sarvis , Sarvis construction

Source: icon-google Yelp
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Jane W.

Date: 2017-02-13 17:53:36

This place is AMAZING! They have a whole warehouse of tile IN STOCK and well priced. They also carry granite counter top slabs in stock as well as a wide range of laminate floor and wood floors to order. Their laminate floor prices are better than anywhere else you can buy laminate. IF you don't find any tile that you like in stock, you can order from their high end designer tile samples. They have a whole showroom of samples. They also tile supplies such as morter, grout, shower shelf inserts mouldings etc. It is definitely worth the drive if you are looking for great prices and a lot of variety or looking for a huge variety of in stock tile. This is the place to go. The staff is also very helpful and very customer service oriented!

Source: icon-google Yelp
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MaryRose B.

Date: 2016-02-27 00:47:37

Planning kitchen remodel and was assisted by Juan who was excellent. Juan was helpful and knowledgable. He went the extra mile to help us even after we left Tile Outlet and called to follow up with us. Customer service by Juan was awesome. Highly recommend!

Source: icon-google Yelp
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Sami M.

Date: 2016-01-07 18:59:57

I have been here about 5 times and brought my family here to show for tiles and flooring. I love this place because of the great selection and helpful staff. They are truly great here I have become a life long customer and I will drive the 40 miles to them before I go back to my local stores. Thanks Jaun

Source: icon-google Yelp
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Jessica T.

Date: 2014-04-02 14:53:14

Going to lowes or Home Depot give you a minimal selection of tile, but this place has so much more to offer. The showroom has so much more already and on top of that, there is a warehouse in the back with a huge selection. The owner is nice and friendly and was very helpful. He also sells granite. I highly recommend this place. My contractor told me about it and I'm glad I made the drive.

Source: icon-google Yelp
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Rebekah F.

Date: 2012-10-25 22:09:24

THis place is the best! Outstanding customer service! We remodeled our kitchen last year and were in a quandry as to tile for the backsplash--all the tile we liked was out of our price range....We decided to check the Tile Outlet and we were very happy that we did! Found exactly what we were looking for and my kitchen turned out beautiful. Jump forward one year and we sold out home (Thank you, City of Stockton and City Council), downsized, and wanted to redo the kitchen just like our old house. Lucky for us, the tile was still available. We ordered it and 2 days later it is here! Go to this place, you will not be sorry!

Source: icon-google Yelp
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D S.

Date: 2012-02-10 19:45:38

Love, love, love. Incredible selection, fantastic prices, and the British owner was helpful when I asked for help. I'd recommend this to anyone!!

Source: icon-google Yelp
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Yelp Y.

Date: 2011-05-12 00:05:41

Great Prices, Great Customer Service and Super Fast Delivery. This is the only tile store we visited, that could get our orders....NEXT DAY!

Source: icon-google Yelp
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Mike C.

Date: 2010-01-02 20:07:32

Initially went to Bedrosians and found the tile we wanted but sales guy there wasn't sure the color they were displaying and we were interested in was actually available?? We were going to have to wait several days just to find out if the color we wanted was really available. Anyway we went off to Tile Outlet as a second choice, Should have been our first. They don't have a fancy showroom but they have a warehouse where you can see everything. Don't be fooled by the front office area, you need to go into the warehouse. Personally I like to warehouse approach as opposed to the foo foo showrooms so this was my kind of place. We found the exact same tile we saw at Bedrosians for a very attractive price.The helpful warehouseman checked on availability and told us the tile was available in their Modesto warehouse. He also let us have a 20 by 20 tile to take home and check on colors. We bought tile and grout and it was delivered on time as promised. I would definitely recommend this place based on price and efficiency. Don't be turned off by the slightly rough nature of the people that work there and the out of the way location, they are nice folks.

Source: icon-google Yelp
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M P.

Date: 2009-01-21 05:54:45

i couldn't be happier i found this place. After a less than desirable experience at Kelly's Kitchen and Bath Showroom (see my review) I headed over here to see what they had to offer. On the first visit a younger man gave us a quick tour of the warehouse- what they had in stock, what they could order, what was on closeout. spent time with us, very nice. on the second visit (we were closer to a decison) a different man helped, this one with an accent. He was very knowledgable, and non-pushy- he just gave us the facts we ordered our tile which should only take only a few days to get! woohoo!

Source: icon-google Yelp
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Emily S.

Date: 2008-06-10 14:51:02

It is inconceivable how I was treated at this store located in the bowels of Stockton. No, you ass, not all of Stockton is a bowel. And I was treated like royalty... royalty, I'm telling you! Bill, the owner was running around like mad and literally taking care of every single customer. Making every person feel like they are the only customer in the shop. I have never seen this store empty. The slate I wanted wasn't in stock, Bill ordered it, and promised it would arrive the next day. Lo and behold.... it arrived and he even loaded it up into my truck on a pallet. Gorgeous tiles... definitely stuff you will not see at Home Depot or Lowe's. "Home of the 99 cent Tile".... not kidding that's what the sign says... and it's true. ***my tile was not 99 cents a tile.

Source: icon-google Yelp
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Kenneth E.

Date: 2020-11-06 19:48:53

HORRIBLE CUSTOMER SERVICE Purchased 2 bags of grout recently as it was reasonably close to chip of existing grout in home. Not lowest prices, but wanted to support local small business. On way home stopped at Big Box Store looking for ceiling fan. While there checked grout colors there & located grout that was exact match to my chip. Returned grout to Tile Outlet very next day. Met w/ business owner who sold me grout & explained why I was returning grout. Owner was "miffed" & advised he would give "in store" credit only for return even though he remembered my purchase, I had my receipt in hand and there was no notice re all sales being final?! He then walked away into warehouse w/o providing any written documentation re return. I went into office & was totally ignored. I couldn't believe this was a business owner. Seemed very helpful prior & through sale until the point of asking for a refund. My wife & I originally wanted to return at some point after completion of the current project, but we will NEVER return to this business for ANYTHING!

Source: icon-google Yelp
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BE A.

Date: 2017-07-13 23:03:50

would never come to this place again you're better off going to another more expensive tile store and pay more money for better service.. I went twice looking for a tile that I purchased a few years ago for a project, I understand if they no longer carry this tile but at least have the customer service to point me the right direction offer different options, nothing was done. I was told to "go look out in the warehouse" ... I didn't mind paying more money for a item that would have matched that was inside or on display, but when asked i was ignored by both men. Originally I went to the wrong tile store were very helpful offered to search the company that I could have got the tile from and if not offered to help me find something in their store that matched. When did a little customer service stop existing..

Source: icon-google Yelp
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Teresa V.

Date: 2017-06-21 15:04:55

Staff were friendly, but could not keep my order straight - TRIPLE CHECK what you pick up before you head home and don't send someone else to pick up for you! First order: gave me someone else's mosaic tile and had to switch it out. Second order: good Third order: good except I got a call saying I had a box of tile that I didn't pick up from my second order and didn't pay for. I corrected Juan and assured him i picked up and paid for everything i had ordered. Fourth order: 90% was the wrong size or wrong color! AND they charged me for a box of tile that they did not give me! When i called, it was my fault and "the tile doesn't even come in the size I wanted." Even though I had ordered the exact same tile in order 1 and this was just a few more pieces. In the end, I got the right size and color and returned the incorrect tile, but they would not refund the box they claim i picked up without paying for. Rediculous! They don't let people take tile without paying! What a way to treat your customer

Source: icon-google Yelp
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Paula O.

Date: 2014-10-27 03:44:22

I am in the process of uploading my You-Tube video (you can click on the link at the bottom) and have a much, much different take on Bill than these other reviews; perhaps a more honest take from a female homeowner's perspective. Bill is a vulture who recommends non contracted tile setters and sells seconds through them. It was all less than top-notch. I invite you to watch the video and check out his buddy, Jeff Duckett, who he recommended to do my bathroom. The tile was as shoddy as the workmanship of the tile setter recommended straight off of Bill's cell phone. He is less than a hero to me. Seriously, check out the video! Shame on you Bill! As for Jeff Duckett, one can only hope he gets caught up in one of his own little scams. He sure had a lot of credit on his Home Depot Account from returns...Asked if I didn't mind letting him use his credits to purchase my materials, taking my cash. Yup, trash rhymes with cash, and I don't have to tell you what rhymes with "Duckett." Paula O. http://youtu.be/ZiLgE5TKxBc

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2736 Teepee Dr Suite B, Stockton, CA 95205