Tile Outlet
since 2001
Examples of works performed by Tile Outlet
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About Tile Outlet — Ranked №7 Countertop Fabricator and Installer in Stockton, CA
total score
Exact value: 20.381111 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Tile Outlet, founded in 2001, ranked number 7 in Stockton, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Tile Outlet among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Tile Outlet: Total Score & Key Ratings
The Total Score of 20.38 out of 100 achieved by Tile Outlet in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Tile Outlet has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.12 out of 5.
You can read detailed information and evaluations from our independent research of Tile Outlet’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Tile Outlet directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Tile Outlet
The firm is known for its exceptional countertops as well as its superior customer service and affordable prices. Discounts are available to homeowners and contractors, and they have a wide variety of granite countertops, tiles and custom order stone slabs, as well as a number of different styles of countertops, all of which may be seen in their showroom. For twenty years, the company has been the area's go-to for solid surfaces and countertops. It offers low prices and fantastic countertop service to the local community. If you're looking for a one-stop store that has everything you need for your home or company, you've come to the right place!
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 23
YELP
reviews: 22
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Tile Outlet
Identifies as Latino-owned
Small business
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Gender-neutral restroom
Checks
Credit cards
Debit cards
Free parking lot
On-site parking
Wheelchair accessible
Accepts Credit Cards
Street Parking
Private Lot Parking
Latinx-owned
LGBTQ+ friendly
Transgender safespace
In store shopping
In store pickup
Kitchen & Bath
Building Supplies
Tiling
Tile store
Building materials store
Building materials supplier
Countertop store
Flooring store
Granite supplier
Marble supplier
Wood and laminate flooring supplier
Cabinet store
Molding supplier
Natural stone supplier
Reviews about Tile Outlet
All (31)
Google (9)
Yelp (22)
Gloria Guerra
Date: 2022-08-04 20:54:46
New owners. Place is cleaned up. Very informative gentleman took his time to truly help me select tile edging for my kitchenette sink countertop and back splash. Found out the "marble" tile I purchased on FB Marketplace is manufactured quartz. No matching bullnose was available so he helped me select metal trim that is functional and pleasing to my eyes. He knew exactly where to go and what my options were. $45 later, I very happily headed home. No military discount though.
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Manpreet Singh
Date: 2024-08-05 19:05:26
Best place for flooring material in cheap prices :)
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Harvey Correia
Date: 2017-11-30 02:23:00
Large selection and very helpful service in helping pick out tile for our backsplash. Much more helpful than shops we visited in Sacramento. Coached us in how to make a decision.
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David Porter
Date: 2021-12-19 02:07:08
Great selection of granite and we found a piece with a leather finish and it looks amazing.
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Frank C
Date: 2022-06-21 16:43:49
Great service great prices. As a general contractor I purchase things that make my work stand out and you can't beat the product sold here. I stand by this statement still. With the new owners i went in today and got exactly what i needed. Ill always keep my business here
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Melanie Kaur
Date: 2023-01-28 21:07:32
We were shopping around to redo our house floors and came across this location. Staff was helpful, offered samples to take home to make sure we knew are options, and explained all different types of tiles there are. House renovations are super stressful but they made the experience smooth and the material was delivered on time. We did the renovations ourselves and they helped a lot with the DIY info, saved us money on that and the material was high quality and a good price! Check them out.
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Jaime Cruz
Date: 2023-11-07 19:25:45
Great price and really good service
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Marlene Somerville
Date: 2019-01-29 23:29:43
Great place for inspiration. Owner is very passionate and offers beautiful innovative products and solutions to any project.
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Kris
Date: 2019-12-20 02:59:09
Very good customer service with a large selection of outlet materials. You could do your entire home with just the liquidated product, super affordable.
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Tom L.
Date: 2023-05-10 02:15:55
These guys were very helpful and let us take home many samples. We ended up ordering just the right one. Thanks for your patience.
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Pat G.
Date: 2021-02-18 00:17:05
Great place. No pressure but guy is knowledgeable of his products. Lots to choose from and good prices. Bought floor tile for shower as well as accent pieces we couldn't find elsewhere. Pretty straight forward place. Will definitely return for any tile needs.
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Diana B.
Date: 2020-09-11 18:36:51
I love this place. They have tile that no one else has! Friendly, helpful and large selection for anyone's budget. Skip Home Depot and support small business! I'm a repeat buyer!
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Dee S.
Date: 2020-08-14 03:01:02
Great selection, average prices and great markdowns on warehouse inventory for liquidation. Bill is a nice easy going guy. If you are doing a kitchen /bath update or install this is a place you must visit. Support local small business owners.
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Lisa O.
Date: 2019-08-26 00:47:46
Tile Outlet has done a great job of helping me with my flooring projects. I purchased hard wood from them 11 years ago. Not I'm changing to "Luxury Vinyl" and some concrete tile. They get the products I want on time and always very helpful.
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margayla c.
Date: 2018-10-28 13:40:12
Bought the tile for my master bedroom and found a great selection and a diverse product line. Bill was wonderfully helpful and enjoyed his help and input. Tile came in on time and anxious to get it on the walls. I would go back again on future projects.
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Laurie J.
Date: 2018-09-21 21:51:58
Wonderful service. Bill was very helpful. Our order was short two pieces of trim so Bill had the tiles shipped to the house within days. Great selection and different than the tile and stone that we saw at other tile stores. We will use this store again on our next bathroom remodel.
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John D.
Date: 2018-09-14 02:07:35
Excellent selection for natural stone and other high-end expensive tile that they have for affordable prices. Sometimes they get real busy don't expect the world, when I go I always get the best price in the area if I look around and find something. Been a loyal company Working with the tile outlet for 16 years. Justin Sarvis , Sarvis construction
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Jane W.
Date: 2017-02-13 17:53:36
This place is AMAZING! They have a whole warehouse of tile IN STOCK and well priced. They also carry granite counter top slabs in stock as well as a wide range of laminate floor and wood floors to order. Their laminate floor prices are better than anywhere else you can buy laminate. IF you don't find any tile that you like in stock, you can order from their high end designer tile samples. They have a whole showroom of samples. They also tile supplies such as morter, grout, shower shelf inserts mouldings etc. It is definitely worth the drive if you are looking for great prices and a lot of variety or looking for a huge variety of in stock tile. This is the place to go. The staff is also very helpful and very customer service oriented!
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MaryRose B.
Date: 2016-02-27 00:47:37
Planning kitchen remodel and was assisted by Juan who was excellent. Juan was helpful and knowledgable. He went the extra mile to help us even after we left Tile Outlet and called to follow up with us. Customer service by Juan was awesome. Highly recommend!
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Sami M.
Date: 2016-01-07 18:59:57
I have been here about 5 times and brought my family here to show for tiles and flooring. I love this place because of the great selection and helpful staff. They are truly great here I have become a life long customer and I will drive the 40 miles to them before I go back to my local stores. Thanks Jaun
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Jessica T.
Date: 2014-04-02 14:53:14
Going to lowes or Home Depot give you a minimal selection of tile, but this place has so much more to offer. The showroom has so much more already and on top of that, there is a warehouse in the back with a huge selection. The owner is nice and friendly and was very helpful. He also sells granite. I highly recommend this place. My contractor told me about it and I'm glad I made the drive.
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Rebekah F.
Date: 2012-10-25 22:09:24
THis place is the best! Outstanding customer service! We remodeled our kitchen last year and were in a quandry as to tile for the backsplash--all the tile we liked was out of our price range....We decided to check the Tile Outlet and we were very happy that we did! Found exactly what we were looking for and my kitchen turned out beautiful. Jump forward one year and we sold out home (Thank you, City of Stockton and City Council), downsized, and wanted to redo the kitchen just like our old house. Lucky for us, the tile was still available. We ordered it and 2 days later it is here! Go to this place, you will not be sorry!
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D S.
Date: 2012-02-10 19:45:38
Love, love, love. Incredible selection, fantastic prices, and the British owner was helpful when I asked for help. I'd recommend this to anyone!!
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Yelp Y.
Date: 2011-05-12 00:05:41
Great Prices, Great Customer Service and Super Fast Delivery. This is the only tile store we visited, that could get our orders....NEXT DAY!
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Mike C.
Date: 2010-01-02 20:07:32
Initially went to Bedrosians and found the tile we wanted but sales guy there wasn't sure the color they were displaying and we were interested in was actually available?? We were going to have to wait several days just to find out if the color we wanted was really available. Anyway we went off to Tile Outlet as a second choice, Should have been our first. They don't have a fancy showroom but they have a warehouse where you can see everything. Don't be fooled by the front office area, you need to go into the warehouse. Personally I like to warehouse approach as opposed to the foo foo showrooms so this was my kind of place. We found the exact same tile we saw at Bedrosians for a very attractive price.The helpful warehouseman checked on availability and told us the tile was available in their Modesto warehouse. He also let us have a 20 by 20 tile to take home and check on colors. We bought tile and grout and it was delivered on time as promised. I would definitely recommend this place based on price and efficiency. Don't be turned off by the slightly rough nature of the people that work there and the out of the way location, they are nice folks.
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M P.
Date: 2009-01-21 05:54:45
i couldn't be happier i found this place. After a less than desirable experience at Kelly's Kitchen and Bath Showroom (see my review) I headed over here to see what they had to offer. On the first visit a younger man gave us a quick tour of the warehouse- what they had in stock, what they could order, what was on closeout. spent time with us, very nice. on the second visit (we were closer to a decison) a different man helped, this one with an accent. He was very knowledgable, and non-pushy- he just gave us the facts we ordered our tile which should only take only a few days to get! woohoo!
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Emily S.
Date: 2008-06-10 14:51:02
It is inconceivable how I was treated at this store located in the bowels of Stockton. No, you ass, not all of Stockton is a bowel. And I was treated like royalty... royalty, I'm telling you! Bill, the owner was running around like mad and literally taking care of every single customer. Making every person feel like they are the only customer in the shop. I have never seen this store empty. The slate I wanted wasn't in stock, Bill ordered it, and promised it would arrive the next day. Lo and behold.... it arrived and he even loaded it up into my truck on a pallet. Gorgeous tiles... definitely stuff you will not see at Home Depot or Lowe's. "Home of the 99 cent Tile".... not kidding that's what the sign says... and it's true. ***my tile was not 99 cents a tile.
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Kenneth E.
Date: 2020-11-06 19:48:53
HORRIBLE CUSTOMER SERVICE Purchased 2 bags of grout recently as it was reasonably close to chip of existing grout in home. Not lowest prices, but wanted to support local small business. On way home stopped at Big Box Store looking for ceiling fan. While there checked grout colors there & located grout that was exact match to my chip. Returned grout to Tile Outlet very next day. Met w/ business owner who sold me grout & explained why I was returning grout. Owner was "miffed" & advised he would give "in store" credit only for return even though he remembered my purchase, I had my receipt in hand and there was no notice re all sales being final?! He then walked away into warehouse w/o providing any written documentation re return. I went into office & was totally ignored. I couldn't believe this was a business owner. Seemed very helpful prior & through sale until the point of asking for a refund. My wife & I originally wanted to return at some point after completion of the current project, but we will NEVER return to this business for ANYTHING!
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BE A.
Date: 2017-07-13 23:03:50
would never come to this place again you're better off going to another more expensive tile store and pay more money for better service.. I went twice looking for a tile that I purchased a few years ago for a project, I understand if they no longer carry this tile but at least have the customer service to point me the right direction offer different options, nothing was done. I was told to "go look out in the warehouse" ... I didn't mind paying more money for a item that would have matched that was inside or on display, but when asked i was ignored by both men. Originally I went to the wrong tile store were very helpful offered to search the company that I could have got the tile from and if not offered to help me find something in their store that matched. When did a little customer service stop existing..
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Teresa V.
Date: 2017-06-21 15:04:55
Staff were friendly, but could not keep my order straight - TRIPLE CHECK what you pick up before you head home and don't send someone else to pick up for you! First order: gave me someone else's mosaic tile and had to switch it out. Second order: good Third order: good except I got a call saying I had a box of tile that I didn't pick up from my second order and didn't pay for. I corrected Juan and assured him i picked up and paid for everything i had ordered. Fourth order: 90% was the wrong size or wrong color! AND they charged me for a box of tile that they did not give me! When i called, it was my fault and "the tile doesn't even come in the size I wanted." Even though I had ordered the exact same tile in order 1 and this was just a few more pieces. In the end, I got the right size and color and returned the incorrect tile, but they would not refund the box they claim i picked up without paying for. Rediculous! They don't let people take tile without paying! What a way to treat your customer
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Paula O.
Date: 2014-10-27 03:44:22
I am in the process of uploading my You-Tube video (you can click on the link at the bottom) and have a much, much different take on Bill than these other reviews; perhaps a more honest take from a female homeowner's perspective. Bill is a vulture who recommends non contracted tile setters and sells seconds through them. It was all less than top-notch. I invite you to watch the video and check out his buddy, Jeff Duckett, who he recommended to do my bathroom. The tile was as shoddy as the workmanship of the tile setter recommended straight off of Bill's cell phone. He is less than a hero to me. Seriously, check out the video! Shame on you Bill! As for Jeff Duckett, one can only hope he gets caught up in one of his own little scams. He sure had a lot of credit on his Home Depot Account from returns...Asked if I didn't mind letting him use his credits to purchase my materials, taking my cash. Yup, trash rhymes with cash, and I don't have to tell you what rhymes with "Duckett." Paula O. http://youtu.be/ZiLgE5TKxBc
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FAQ About Tile Outlet — Based on Independent Research
What materials can I order a countertop from Tile Outlet?
What types of spaces does Tile Outlet fabricate countertops for?
What shapes of kitchen countertops does Tile Outlet fabricate?
What countertop design styles does Tile Outlet most often implement in Stockton, CA?
What is the service area of Tile Outlet?
What types of clients does Tile Outlet work with?
Does Tile Outlet have its own countertop fabrication facility?
Does Tile Outlet offer any discounts on countertop fabrication in Stockton, CA?
What is the price category of Tile Outlet in Stockton, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Tile Outlet?
What is the fabrication and installation timeline for a countertop at Tile Outlet?
How long does it take Tile Outlet to prepare a quote for countertop fabrication and installation?
Does Tile Outlet offer cutouts for sinks, cooktops, or other elements?
What guarantees does Tile Outlet provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Tile Outlet. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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2736 Teepee Dr Suite B, Stockton, CA 95205