My experience was the same as some others here. I can only assume that unless you are planning on spending huge dollars with them, they don't seem to want your business. I needed counter tops for my kitchen and was only a $3200 quote so I guess it was not worth their time. The sales lady was helpful the two times I came in to pick out what I wanted and they have a great selection but would never follow up so I gave up and went to Natural Stone on Camp Bowie and had my new counter tops installed in less than a week. I'll be redoing my bathrooms soon and you know where I'll go. I would give a one star if it was not the fact that they have a large selection and if you can get any service from them, they probably do good work. I just think they need to go wholesale only and not try to cater to the general public as it was a waste of my valuable time.

I stopped in here to have a small odd shaped piece of rough granite turned into a nice rectangle to use for appetizers. They straightened out the sides into a perfect rectangle and put a nice curved edge on it. The price was affordable, turn-around timely, and service friendly by each person I met. They have a nice showroom for counters, tiles, sinks, plus more with a wide variety and selection of everything. I just happened into here cause it's near where I live but I would recommend it to anyone building, remodeling, or just updating a home or if you're like me, just needing a piece of granite finished out beautifully.

This is not the place to go if your a simple homeowner on a budget looking to upgrade your kitchen. The staff is not interested in taking the time to help you. The business seems to be geared to contractors with high-dollar projects only. I went for bids on a marble counter project on 2 occasions. Once it was almost impossible to get someone to answer my questions and when they did they were dismissive and annoyed. On the 2nd occasion (for another project, I don't know why I went back), I was able to get a little help and a couple questions answered, and gave them the details of my project. They said they'd email me a bid but they never did.

TMGW was the supplier and installer of my kitchen counter tops. They provided excellent customer service, helped in the decision making of the type of granite and soapstone material, along with color. They made recommendations which were within my budget. They were also able to accommodate changes requested at the last minute. The installation was smooth and on schedule. The installers did quality work. My kitchen looks fabulous. I am very appreciative of the support provided. I would highly recommend this company.

I've used them twice thus far for custom countertops and tile work in my homes. The materials are very high quality but it is a very disorganized organization who you always seem to have to follow up with. I think they cater to the big contractors which makes sense but isn't a great experience for the normal homeowner wanting to do upgrades. Cost is reasonable and a good selection of slabs to choose from. Very poor sales support and updates

We had an excellent experience with Tile Marble and Granite works. Had granite installed in our kitchen and from the sales rep to the installers, it was a smooth and easy process. We spent a long time and multiple occasions out in the granite yard making a decision. The sales rep was helpful and we never felt rushed. Installers were very professional and did a beautiful job. Will definitely be using Tile marble and granite works for the rest of our projects.

Large scratches on large marble island countertop. Sent a gentleman by the name of Al. Learned he has been in the business for 24 years. This guy was incredible. All scratches COMPLETELY gone. Look nowhere else. These guys are great!!

We have done business with TMGW since 1997. They are 5 star in everything they do. They stock the best products, help you make decisions, and always do a good job. They are courteous and willing to do a small job or your whole house. I highly recommend them!