Those Kitchen Guys and Granite
since 2011
Examples of works performed by Those Kitchen Guys and Granite
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About Those Kitchen Guys and Granite — Ranked №5 Countertop Fabricator and Installer in Port St Lucie, FL
total score
Exact value: 16.312193 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Those Kitchen Guys and Granite, founded in 2011, ranked number 5 in Port St Lucie, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Those Kitchen Guys and Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Those Kitchen Guys and Granite: Total Score & Key Ratings
The Total Score of 16.31 out of 100 achieved by Those Kitchen Guys and Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Those Kitchen Guys and Granite has a rating of 3.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.08 out of 5.
You can read detailed information and evaluations from our independent research of Those Kitchen Guys and Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Those Kitchen Guys and Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Those Kitchen Guys and Granite
Stone countertop installation is an excellent way to demonstrate nobility through interior design. Those Kitchen Guys and Granite is a trusted assistant in this task. Contact managers to consult and get modern solutions for your cases. Clients’ demands are the main priority; countertop individual drafts are created based on their expectations. Perfect fitting is guaranteed since workers visit sites for assessment and measuring. Granite and quartz countertops are serviceable for years since stones are resistant to environmental factors. Craftsmen process slabs preserving their physical characteristics.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 25
YELP
reviews: 10
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Those Kitchen Guys and Granite
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Credit cards
Debit cards
NFC mobile payments
In store shopping
Kitchen & Bath
Kitchen remodeler
Countertop store
Granite supplier
Reviews about Those Kitchen Guys and Granite
All (19)
Google (9)
Yelp (10)
Val Brenner
Date: 2024-08-14 21:12:03
They installed countertops and backsplashes in two bathrooms. Within three months, the caulk sealing the joint at the two pieces began coming apart - shrinking and detaching from the surface. After multiple calls, they did send a worker out to repair it. He used the same caulk, which came apart within two months. I made multiple calls, and had to go in person to get anyone to speak with me. The owner finally said that her husband would stop by and fix it. He never showed nor called. We hired someone else to properly caulk the counters. He agreed that they’d used latex caulk instead of silicone. We will not use this company for our upcoming kitchen remodel, nor do I recommend them.
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Michelle Caccomo
Date: 2021-12-31 01:48:32
Lucky for us I spotted a The Kitchen Guys truck! I have to say this was the easiest process of having granite countertops selected and installed within a 2 week timeframe. TKG we’re able to cut an ogee edging on site with an ogee edging without any seams in this large countertop. That was very impressive to us. Donna and Chris were a pleasure to work with. I highly recommend this business.
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susanlieb1
Date: 2023-10-24 18:57:40
We’ve used them for 2 bathrooms and we are very satisfied!
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Mike Cooper
Date: 2023-10-06 14:09:33
I called this company for a quote and they came out last Saturday to give the quote. On Monday we got a price and decided to add the backsplash all the way up wall. We got the new price on Wednesday $9700. We decided to go in on thursday and take a look. We finally decide on the material and ask to see best price. He tells me hes taking a cpl things off that will reduce my price over $500, so we leave and decide we are going to do the job. That evening i get an email and with things taken out he gives me an increased price of $10,100. These guys gave me 1 price, then take things out and increased the price. When i said that makes no sense and im going to Get other estinates they didnt care. That is extremely unprofessional and shady. Integrity is everything and they lack it . I have all the emails so their is no possible rebuttal. This happens exactly as I wrote
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Laura Murray
Date: 2020-01-15 00:31:51
The sales people/designers for the granite and cabinets were wonderful but then... the company is horrible with working with contractors and the bank pay out process, they want huge payments and payoffs before work is done. The work was so, so slow - add weeks to any timeframe told. Now we're arging about pay off when the work isn't done. If paid, I don't trust them to return to finish what would be less than a day's work. Unless wealthy enough to pay cash when they want and doing a renovation not new construction I would not recommend them.
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Peter Clark
Date: 2022-04-18 16:19:33
The best thing I like about Those Kitchen Guys was that when they started the job, they finished it before going to another job so it was minimal time without the kitchen. They also took out our carpets and put in new floors. The men that came to work worked hard all day to get the job done. Very pleased with Those Kitchen Guys and with Donna who does the scheduling!
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Frank Dox
Date: 2018-10-12 17:19:15
I absolutely love my new kitchen! Designer Livia Ramirez was the main reason we chose Those Kitchen Guys. She had wonderful suggestions and helped with choosing cabinets, granite, etc. She coordinated everything and everyone perfectly. All of the team did a fantastic job in a timely manner. Also, Terry of Fancy Faucets & Fixtures was very helpful with our sink and faucet selections. Thanks to all and I highly recommend them. Carol Dox Port Saint Lucie
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Monica Gregory
Date: 2024-04-14 12:32:39
While scrolling Google and looking for a contractor for a different job this morning, it caught my eye that Those Kitchen Guys have less than a 5-star rating. That is surprising! We worked with Chris S. to get new countertops about a year and a half ago and he was great - very helpful in their shop, responsive to questions, and when they scheduled the job they did it quickly. And after some time has passed the countertop is still in perfect shape. Just want to say thanks and we would 100% hire again!
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Russell Buser
Date: 2022-02-03 14:29:49
We had our kitchen countertop replaced with a quartz countertop from Those Kitchen Guys and Granite. Everything about the experience was positive from the design and pricing to the installation. Everyone we worked with was professional and helpful and I would definitely recommend this company. It is always a pleasure to work with a contractor that does quality work and is proud of the work they've done. Thank you, great job!
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Susanlieb1 L.
Date: 2021-12-20 16:18:51
I bought granite from them for my guest bathroom and they also installed it. I must say I'm extremely pleased! My bathroom looks great, and guests always comment on how beautiful it looks. :-)
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Val P.
Date: 2024-08-14 21:15:15
They installed countertops and backsplashes in two bathrooms. Within three months, the caulk sealing the joint at the two pieces began coming apart - shrinking and detaching from the surface. After multiple calls, they did send a worker out to repair it. He used the same caulk, which came apart within two months. I made multiple calls, and had to go in person to get anyone to speak with me. The owner finally said that her husband would stop by and fix it. He never showed nor called. We hired someone else to properly caulk the counters. He agreed that they'd used latex caulk instead of silicone. We will not use this company for our upcoming kitchen remodel, nor do I recommend them.
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Eloise C.
Date: 2019-01-22 22:03:21
They are extremely slow to complete the job. They demolished our bathroom and didnt start working on it until 3 weeks later. Over priced for the amount of work they do. Things like plumbing, electric, painting, glass/mirror instal, etc not included in the outrageous price. So what do you pay for? Basically demolish, tile, granite, and cambiantes. Then your on your own for the rest. But wasn't worse is the lack of communication and slow on getting work done. For a bathroom remodel the contract said it be done in 3 weeks and it's been almost 2 months. Regarding the lack of communication, for example, they did not tell us that hardware for the cabinets had to be picked out and installed. WE had to tell them that hardware was missing and then they realized that they need to tell us to go and pick out hardware. Hardware took a month to come in. Then they got the wrong size for some parts and that took another few weeks. Then when the last parts came in they didn't tell us until we went to the office. Finally, there was one piece missing because of lack of intelligence or communication. I had to order the last piece myself and it took less than a week. So why the first hardware pieces took them a month to order I don't know. Also I ended up installing the hardware myself because Ariel had forgotten about us. Also don't make Ariel install anything for you. He won't do it correctly. The towel and toilet paper hangers both came loose and fell off in less than 2 months. These are all the things that went wrong. However, they do sufficient work. Just their communication, customer service, and management of the job is terrible.
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Bruce W.
Date: 2018-12-14 00:20:52
Chris was a great salesman, but that's where everything came to a halt. We put 50% down over a month ago. Now they won't return a call. Wondering if they went out of business and if we need to chase down our money.
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Krystine L.
Date: 2018-06-05 15:30:11
It's been a month into our kitchen remodel, and still have no countertops or sink. We've been washing our dishes in the bathroom, and just was told our countertops won't be finished for two to three more weeks. We were told our project would take a month. Thiscould have been our reality had there been better organization and communication among all the employees. Livia and Ariel are great, and are the reason why a lot of issues were resolved due to Chris's lack of communication. We are extremely disappointed with how long this is taking. I would not recommend this company if you're living in the house that needs cabinets/counters, as you'll be extremely inconvenienced. I'd give one star had it not been for Livia and Ariel. The cabinets look wonderful but that's it.
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Cali D.
Date: 2023-05-18 15:38:26
Worst experience of my life. Lost about 22k. Literally had to tear the kitchen out. Had a great little designer in a store corner they are not affiliated with. After that all downhill. Installer was a moron and rude, countertops didnt fit well, cabinets chipped and rep. wouldnt cover them. I now have psoriasis in my ears due to the stress. Find anybody else.
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Simon Y.
Date: 2022-12-28 14:29:55
What a horrible experience with this company. Chris is a con artist , he should nit be designing people's kitchen for a living. He is horrible at what he does, dont do the mistake i did to hire this company! There's plenty of other options out there.
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Joe V.
Date: 2022-03-22 22:04:06
Terrible customer service! I went in for a quote for a small piece of granite. They sent me in the back where I got yelled at for being in the back. I went back to the sales guy Doug Oliver who couldn't have been more rude. I can't wait to tell my neighbors to shop somewhere else.
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Barbara S.
Date: 2021-05-16 23:34:29
DO NOT TRUST THESE KITCHEN GUYS - they do not stand behind their work, they used Motta Tile to install 1300 square feet of Italian Porcelain Tile in my home in September, 2019 which is now a mess. I contacted Ariel Lozada in December, 2020 to let him know that the grout was bubbling and chipping on my floor. He came out and scraped the grout with a key, which put huge gouges in the grout and told me that the installer used the wrong grout, we showed him the bag of grout that they used, and he said, "yes they used the wrong grout, you should throw that away", which we did. After several calls I finally heard back from Ariel and complained that no one had contacted me to fix the floor, months later he stopped by with the owner Tony who agreed that it needed to be repaired and that he would take full responsibility for it and contact the installer to come and correct it. I have tried to call and text and have not heard from them since Ariel call me In April to ask if I still had that bag of grout, which he had previously told us to throw away. Since then I have called him 3 times, texted twice and no response... SURPRISE , now I have no evidence that they used the wrong grout. THEY ARE SHYSTERS ! ! Now off to post this to every neighborhood website I can find including the Better Business Bureau....
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Steve B.
Date: 2020-07-23 16:52:22
I would never do business with them again, I had some tile work done, just 600sqft, how could that take two weeks to complete, well, the tile guys they sent to my house, laid maybe 100sqft a day, wasted a lot of tile, than ran out on the forth day and they had to order more tile because of the waste. In the process, they took out a toilet that was dripping a bit from the cutoff, but said nothing, two days later, I was shopVacing water out of my bathroom, they laid this tile along several edges that was to meet up with new carpet, the tile had scalloped edges, did they cut this outside edge before laying it, NO they laid it than I had to make them cut it afterwards to meet up with the straight edge of the carpet, this created a huge plume of red dust which I had to try to blow out of the freshly painted house with a leaf blower. I cooled the house down to 75% for them, but every time I turned around one of the doors was open. I ended up grouting the job myself because they were so slow, and their inability to do the job in a reasonable amount of time made me have to postpone moving in for 5 extra days. I could do the work myself, but was busy, I certainly wish I had done it all myself.. Never again....
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FAQ About Those Kitchen Guys and Granite — Based on Independent Research
What materials can I order a countertop from Those Kitchen Guys and Granite?
What types of spaces does Those Kitchen Guys and Granite fabricate countertops for?
What shapes of kitchen countertops does Those Kitchen Guys and Granite fabricate?
What countertop design styles does Those Kitchen Guys and Granite most often implement in Port St Lucie, FL?
What is the service area of Those Kitchen Guys and Granite?
What types of clients does Those Kitchen Guys and Granite work with?
Does Those Kitchen Guys and Granite have its own countertop fabrication facility?
Does Those Kitchen Guys and Granite offer any discounts on countertop fabrication in Port St Lucie, FL?
What is the price category of Those Kitchen Guys and Granite in Port St Lucie, FL?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Those Kitchen Guys and Granite?
What is the fabrication and installation timeline for a countertop at Those Kitchen Guys and Granite?
How long does it take Those Kitchen Guys and Granite to prepare a quote for countertop fabrication and installation?
Does Those Kitchen Guys and Granite offer cutouts for sinks, cooktops, or other elements?
What guarantees does Those Kitchen Guys and Granite provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Those Kitchen Guys and Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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301 NW Peacock Blvd, Port St. Lucie, FL 34986