Now on our site — Yelp reviews directly in contractor profiles!
We’ve added real Yelp user reviews for over 1,400 companies. Finding the right contractor just got even easier.
About The Stonecutter’s Guild, Inc — Ranked №7 Countertop Fabricator and Installer in Huntsville, AL
62.55
total score
The main rating value calculated from more than 30 indicators.
Exact value: 62.553333 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
The Stonecutter’s Guild, Inc, founded in 1999, ranked number 7 in Huntsville, AL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included The Stonecutter’s Guild, Inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
The Stonecutter’s Guild, Inc: Total Score & Key Ratings
The Total Score of 62.55 out of 100 achieved by The Stonecutter’s Guild, Inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — The Stonecutter’s Guild, Inc has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.78 out of 5.
You can read detailed information and evaluations from our independent research of The Stonecutter’s Guild, Inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact The Stonecutter’s Guild, Inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about The Stonecutter’s Guild, Inc
The company has been processing stone and manufacturing products from it for more than 20 years. This countertop installation service is known in and around Huntsville and has a showroom and warehouse stocked with hundreds of examples of natural and engineered stone. The Stonecutter’s Guild works with various domestic and foreign manufacturers. The experienced consultants are ready to assist in choosing the right stone for a particular kitchen, bathroom or other project. Among the materials from which countertops are made, there are traditional granite, quartz, marble, and others.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.1
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 14
Google
4.1
reviews: 14
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.8
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.781481 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of The Stonecutter’s Guild, Inc as Excellent.
Our mystery shopper research revealed that the staff at The Stonecutter’s Guild, Inc provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with The Stonecutter’s Guild, Inc’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting The Stonecutter’s Guild, Inc directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of The Stonecutter’s Guild, Inc as Excellent.
The staff member from The Stonecutter’s Guild, Inc who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at The Stonecutter’s Guild, Inc may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.5
Legacy
Company Age
The Stonecutter’s Guild, Inc is a legacy company, established in 1999.
According to our research, The Stonecutter’s Guild, Inc has been in business since 1999, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting The Stonecutter’s Guild, Inc directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that The Stonecutter’s Guild, Inc has a dedicated office.
Our research revealed that The Stonecutter’s Guild, Inc operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting The Stonecutter’s Guild, Inc directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that The Stonecutter’s Guild, Inc has its own production facility.
Our research revealed that The Stonecutter’s Guild, Inc operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting The Stonecutter’s Guild, Inc directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
The Stonecutter’s Guild, Inc does not offer discounts for veterans.
Based on our mystery shopper research, we found that The Stonecutter’s Guild, Inc does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting The Stonecutter’s Guild, Inc directly for confirmation.
Production time
4.3
Fast
Production time
We rate the production time of The Stonecutter’s Guild, Inc as Fast.
According to our research, The Stonecutter’s Guild, Inc quoted a project completion time of 12 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by The Stonecutter’s Guild, Inc during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with The Stonecutter’s Guild, Inc.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of The Stonecutter’s Guild, Inc as Standard.
The Stonecutter’s Guild, Inc requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by The Stonecutter’s Guild, Inc may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from The Stonecutter’s Guild, Inc.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of The Stonecutter’s Guild, Inc as Very Fast.
Our mystery shopper research revealed that The Stonecutter’s Guild, Inc prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. The Stonecutter’s Guild, Inc is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with The Stonecutter’s Guild, Inc.
Affordability
0
No Data
Affordability
We did not receive pricing information from The Stonecutter’s Guild, Inc.
Unfortunately, The Stonecutter’s Guild, Inc did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of The Stonecutter’s Guild, Inc, which is recognized in our rankings for other parameters. We recommend reaching out to The Stonecutter’s Guild, Inc directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of The Stonecutter’s Guild, Inc
Onsite services
On-site services
Stone cutter
Granite supplier
Reviews about The Stonecutter’s Guild, Inc
All (9)
Google (9)
Source:Google
John Briscoe
Date: 2020-02-08 14:54:46
Incredible experience from the moment we first arrived to the installation. It was all perfect. They deserve a 10 star rating, highly recommend.
Read more
Source:Google
James Beck
Date: 2020-01-18 18:21:33
I used them for my home on a few occasions. They are GREAT!!! Very professional and they work w you and your schedule. I have one question. What is the granite sealer you use. it is great too and I want to get some.
Read more
Source:Google
Allison May
Date: 2024-03-15 23:35:28
This wonderful family owned company provided us with the most beautiful countertops and a perfect experience. The attention to detail and the hands-on care that we received throughout the entire process went above and beyond. We could not be more thrilled with the end result. Highly recommend without hesitation.
Read more
Source:Google
raycholw
Date: 2020-02-27 22:25:01
They did a fantastic job in our kitchen first and later the two bathrooms. Great people to work with a crew who did great work with no surprises.
Read more
Source:Google
Rachael Armayor
Date: 2019-10-01 13:42:48
The best company that I worked with during my home remodel. I can’t say enough good things about Tina, her husband and the company as a whole. Knowledgeable, extreme attention to detail and just great people in general.
Read more
Source:Google
Jimmy Schultz
Date: 2021-10-29 17:03:18
Awesome experience at Stonecutters. These guys are great at what they do. Very helpful with determining what is best for you and the installation was very professional. I would recommend them to anyone. We are very happy with our new countertops.
Jimmy S.
Read more
Source:Google
SannB
Date: 2020-05-01 16:48:31
Will never use them again. If I built another house, and the builder demanded that I use them - I would not. It is my opinion and I am entitled to my opinion.
Read more
Source:Google
Barbara Martin
Date: 2024-07-12 16:45:24
Great people to work with - friendly, helpful, beautiful workmanship. I couldn't be happier with my quartz countertop.
Read more
Source:Google
Randall Smith
Date: 2023-12-18 21:00:11
There is not enough stars for this company. It doesn’t get more professional than them and there attention to detail and care for their customers is beyond compare. Our house flooded and they have the first good company that has entered our doors. I will use them for any and every job I need in the future. Thanks again guys and thanks for all the jobs you have done for me in the past as well.
Read more
Source:
FAQ About The Stonecutter’s Guild, Inc — Based on Independent Research
What materials can I order a countertop from The Stonecutter’s Guild, Inc?
During our independent research, we found that The Stonecutter’s Guild, Inc offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by The Stonecutter’s Guild, Inc’s clients in Huntsville, AL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does The Stonecutter’s Guild, Inc fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, The Stonecutter’s Guild, Inc is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does The Stonecutter’s Guild, Inc fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by The Stonecutter’s Guild, Inc, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does The Stonecutter’s Guild, Inc most often implement in Huntsville, AL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that The Stonecutter’s Guild, Inc successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of The Stonecutter’s Guild, Inc?
The company’s office is located at 1546 Jordan Rd, Huntsville, AL 35811, but its work is not limited to just the city of Huntsville, AL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does The Stonecutter’s Guild, Inc work with?
Like many participants in our rating, The Stonecutter’s Guild, Inc works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, The Stonecutter’s Guild, Inc often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does The Stonecutter’s Guild, Inc have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether The Stonecutter’s Guild, Inc has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does The Stonecutter’s Guild, Inc offer any discounts on countertop fabrication in Huntsville, AL?
According to our research, The Stonecutter’s Guild, Inc does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, The Stonecutter’s Guild, Inc may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of The Stonecutter’s Guild, Inc in Huntsville, AL?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from The Stonecutter’s Guild, Inc. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from The Stonecutter’s Guild, Inc?
Yes, according to our research, The Stonecutter’s Guild, Inc offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at The Stonecutter’s Guild, Inc?
According to the results of our independent research, The Stonecutter’s Guild, Inc in Huntsville, AL offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 12 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 12 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take The Stonecutter’s Guild, Inc to prepare a quote for countertop fabrication and installation?
According to our research, The Stonecutter’s Guild, Inc in Huntsville, AL prepared a project estimate within 12 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does The Stonecutter’s Guild, Inc offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, The Stonecutter’s Guild, Inc performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does The Stonecutter’s Guild, Inc provide for its work?
According to our information and industry practice, The Stonecutter’s Guild, Inc, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact The Stonecutter’s Guild, Inc in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on The Stonecutter’s Guild, Inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact The Stonecutter’s Guild, Inc for a Free Estimate
The Stonecutter’s Guild, Inc is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let The Stonecutter’s Guild, Inc know that you found them through the National Ranking Countertops Contractors!