The Stone Experts

We rate the staff friendliness of The Stone Experts as Very Good. During our research, the staff at The Stone Experts demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with The Stone Experts’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting The Stone Experts directly to better understand their approach to customer service.

We rate the staff expertise of The Stone Experts as Excellent. The staff member from The Stone Experts who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at The Stone Experts may vary. We recommend contacting the company directly for more comprehensive information.

The Stone Experts is an emerging company, established in 2021. Our research showed that The Stone Experts began operating in 2021, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting The Stone Experts directly to confirm the company’s age.

We note that The Stone Experts has a dedicated office. Our research revealed that The Stone Experts operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Stone Experts directly to confirm the latest details.

We note that The Stone Experts has its own production facility. Our research revealed that The Stone Experts operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Stone Experts directly to confirm the accuracy of this data.

The Stone Experts does not offer discounts for veterans. Based on our mystery shopper research, we found that The Stone Experts does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting The Stone Experts directly for confirmation.

We rate the production time of The Stone Experts as Very Fast. Our mystery shopper research revealed that The Stone Experts quoted a project completion time of 28 days. This is the fastest possible time, placing them in the Very Fast category. The Stone Experts is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by The Stone Experts during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with The Stone Experts.

We rate the deposit level of The Stone Experts as Standard. The Stone Experts requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by The Stone Experts may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from The Stone Experts.

We did not receive quote preparation data from The Stone Experts. Unfortunately, The Stone Experts did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, The Stone Experts remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting The Stone Experts directly to clarify timelines and conditions.

We rate the price level of The Stone Experts as Average. Our mystery shopper evaluation found that The Stone Experts quoted a price of $74.34 per square foot for Calacatta Idilio quartz and $131.89 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6200 for Calacatta Idilio quartz and $11000 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from The Stone Experts.