The Granite Place Inc.

since 2013

Examples of works performed by The Granite Place Inc.

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About The Granite Place Inc. — Ranked №1 Countertop Fabricator and Installer in Cambridge, MA

75.3

total score

The main rating value calculated from more than 30 indicators.
Exact value: 75.295473 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

The Granite Place Inc., founded in 2013, ranked number 1 in Cambridge, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included The Granite Place Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

The Granite Place Inc.: Total Score & Key Ratings

The Total Score of 75.3 out of 100 achieved by The Granite Place Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — The Granite Place Inc. has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.16 out of 5.

You can read detailed information and evaluations from our independent research of The Granite Place Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact The Granite Place Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about The Granite Place Inc.

The Granite Place Inc. works with engineered stone, granite, soapstone and quartz. The staff of the company will find for you vanities and kitchen countertops. This business will focus on you even if you need only one countertop. Each client is important for the company. The Granite Place Inc. is proud of its color range. Every week there are new colors and different variants of its combination. The company tries to find the best colors. Its managers will help you to choose the color that would fit your project. Jonathan daCosta and Carol Gomes founded The Granite Place, Inc. 9 years ago. The staff of the company will manufacture a new countertop and replace your old one.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.156206 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

1.3

Newcomer

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of The Granite Place Inc.

Identifies as Latino-owned

Identifies as women-owned

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible

Accepts Credit Cards

Bike Parking

Wheelchair-accessible car park

Wheelchair-accessible entrance

Wheelchair-accessible toilet

Countertop Installation

Kitchen & Bath

Fireplace Services

Granite supplier

Bathroom remodeler

Countertop store

Fireplace store

Home improvement store

Kitchen remodeler

Marble supplier

Natural stone supplier

Natural Stone Wholesaler

Stone supplier

Natural stone wholesaler

Reviews about The Granite Place Inc.

All (26)

Google (10)

Facebook (6)

Yelp (10)

Source: icon-google Google
avatar

Michael Snow

Date: 2025-09-17 21:55:07

Great install on a huge bar at our brewery last Spring and I just had a large repair around my sink that came out perfectly. Really enjoy working with the team and the installers are top notch.

Source: icon-google Google
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Yvan Rojas

Date: 2025-09-03 02:07:16

This place is absolutely amazing. Carol and Jonathan, as well as their All-Star team makes any project a walk in the park. Customer service and client satisfaction from start to finish is unmatched. Very impressive.

Source: icon-google Google
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Miss Uncultured

Date: 2024-09-05 09:17:49

Loud noisy workers. Truly and utterly out of touch with reality. Will waste your time and money. Ignore all other reviews and protect your assets from this disrespectful business.

Source: icon-google Google
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Joel Salvatore

Date: 2024-06-27 08:28:05

I've purchased granite a bunch of times here for my customers, but after a few times of there "impeccable" accounting of saying they can't find my check, deposit, or balance. I'm done even after I proved them wrong showing them my canceled check from my bank again...Paula was rude and did not believe I paid my balance. And when I proved her wrong she proceeded to tell me my balance was 59$ very weird when I was there in person and they tell you what you owe and you pay it and all of a sudden there is a balance. Stick the 59$ were the sun don't shine paula....

Source: icon-google Google
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duarte oliveira

Date: 2024-05-31 20:21:15

This review is two months overdue, and I apologize for not doing it sooner. My wife and I purchased Silestone countertops from The Granite Place in Wilmington, Massachusetts. Eduarda was our salesperson. She was patient and attentive to our needs and a great help in selecting the suitable stone for our new counters. However, the customer service continued after the sale; everyone we spoke to or dealt with until the job was complete was outstanding. But we want to give a special thanks to Robeson Aquino and Guilherme Silva for their fantastic installation of our counters. They were a pleasure to work with, never rushed, and took all necessary steps to ensure they completed the job to the highest standards. Thank you, Duarte and Kaeren.

Source: icon-google Google
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Mariana Assis

Date: 2024-01-24 23:54:37

Their showroom is like a jewelry store. Beautiful! And I’m sure you will find what you’re looking for as they have a huuuge selection. Carol and Jonathan, the owners, are very attentive, knowledgeable, and professional. It was a pleasure working with them!

Source: icon-google Google
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Cheri Carvalho

Date: 2022-07-22 01:01:40

I am so pleased with my quartzite counters and full high backsplash. Frank and Rodrigo were top notch installers of the stone ensuring excellent customer service and beyond wonderful expert installation. THANK YOU Frank and Rodrigo. Excellent work. So Grateful.

Source: icon-google Google
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Lea Daigle Hughes

Date: 2022-06-29 20:59:27

I had a wonderful experience from start to finish with the Granite Place when installing my quartz countertops and backsplash. Anni was fantastic in explaining my options and answering my questions throughout the process. They have sinks too which took complexity out of the process for me. Frank and Rodrigo were my install team and they were FANTASTIC. They went the extra mile to make sure I received exactly what I wanted when making the template, especially since my quartz backsplash was complex with lots of notches. They are hard workers, their attention to detail was refreshing. I would recommend this company, especially Anni, Frank, and Rodrigo.

Source: icon-google Google
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Rich Schelin

Date: 2021-09-24 22:08:08

We are in the middle of a kitchen remodel that is, well not going well. The one shining star in all the darkness has been the Granite Place. Unlike all of the other contractors they came and measured when they said they would. They came out and installed half my counters today so we may get a working sink after 15 weeks without, and will be back to install the other half when the right cabinets show up. Luis and Junior were professional, didn't leave a mess, were friendly, and the counters look awesome. They checked in to see if they could come early, then showed up right at the time they said they would. A sadly rare trait in contractors these days. I wish I had the name of the gentleman who came to measure, he was great as well.

Source: icon-google Google
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Alberto Goncalves

Date: 2019-12-11 02:59:48

I had the pleasure of getting my Kitchen counter top work done by The Granite Place a few weeks ago. Before closing the job with them, I had previously gotten 3 quotes for the same stone material that were extremely high compared to The Granite Place. I highly recommend their work to anyone!!! Michelly & Carol helped me with my project from beginning to end and it was such a great experience, they were very helpful and pleasant. Their crew came into my house, they were respectable and extremely professional! I am attaching to this review a before and after picture so you can check out the great work they did! Thank you for everything, Granite Place.

Source: icon-facebook Facebook
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Hebert E Renata

recommends

The Granite Place did our install 2 days ago and we could not be more happy with the outcome. The crew were awesome. Very clean , courteous and professional. The countertop is incredible and our welcome center in the church looks amazing I highly recommend this company

Source: icon-facebook Facebook
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Aline Anderson

recommends

All I have to say is A M A Z I N G!!!! We could not be happier with the staff that helped us, from choosing our Quartz to installing our counter. Larissa is fantastic. Robson that did the template was efficient and very professional and they guys José and Luis that came to install our kitchen!!!!OMG They were amazing! Very clean! Polite and Beyond nice!!!! They were superb!!!! I will recommend over an over again!!!! THANK YOU SO MUCH

Source: icon-facebook Facebook
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Jaclyn Jordan

recommends

I have completed multiple home remodeling projects with “The Granite Place” located in Burlington, MA. From the stellar quality to cost, overall each experience has been nothing short of exceptional. At the very beginning of the process, the employees showed patience and allowed me to take my time while I searched for the right option. They are meticulous in ensuring that each slab/ piece was cut to perfection, were on time, clean, and displayed the highest level of professionalism. Jonathan, the owner, was hands-on throughout the process and took extraordinary pride in his work. I would recommend "The Granite Place" and will be going back again for any future projects. -Jackie Jordan June 24, 2020

Source: icon-facebook Facebook
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Jim Woolhiser

recommends

The Granite Place did our install today and we could not be more happy with the outcome. Frank and his crew were awesome. Very clean , courteous and professional. The countertop is incredible from the edging , to the fit of the sink and overall appearance.

Source: icon-facebook Facebook
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Adriana Caetano

recommends

Thank you The Granite Place for my wonderful experience and for most my new vanity. Thank you for such a great job!

Source: icon-facebook Facebook
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Sheila Costa

recommends

Love!!!

Source: icon-google Yelp
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Duarte O.

Date: 2024-05-31 20:17:55

This review is two months overdue, and I apologize for not doing it sooner. My wife and I purchased Silestone countertops from The Granite Place in Wilmington, Massachusetts. Eduarda was our salesperson. She was patient and attentive to our needs and a great help in selecting the suitable stone for our new counters. However, the customer service continued after the sale; everyone we spoke to or dealt with until the job was complete was outstanding. But we want to give a special thanks to Robeson Aquino and Guilherme Silva for their fantastic installation of our counters. They were a pleasure to work with, never rushed, and took all necessary steps to ensure they completed the job to the highest standards. Thank you, Duarte and Kaeren.

Source: icon-google Yelp
avatar

kauan D.

Date: 2024-04-29 20:04:03

The people there are so kind and my life was so much more better when I came there I really do recommend they make your entire house look spectacular

Source: icon-google Yelp
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Donny B.

Date: 2023-10-12 20:47:49

As a builder, I went against peer advice and reluctantly used these guys on a few homes and on every one of them I received many calls on the poor workmanship and product quality. To make matters worse they didn't stand behind their work and ending up costing me 5x the original cost. No mas.

Source: icon-google Yelp
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Juliana J.

Date: 2022-09-06 01:30:48

Thanks The Granite Place , our new kitchen looks amazing Frank and Rodrigo did a awesome job Very reliable, friendly and professional We highly recommend them Thanks again (-:

Source: icon-google Yelp
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Karen M.

Date: 2021-09-09 23:46:54

We purchased a quartz remnant to be used for 2 bathrooms since it was the only beige piece they had. They initially cut the slab for the 1st bath, but they did not cut it correctly. Our plumber told us it was cut incorrectly because he couldn't hook up the sink to the plumbing. The 2nd set of installers came back and wanted to cut our brand new sink so that the quartz would fit. But we told them no, and that they needed to recut the stone to fit the countertop. The 3rd group of installers came and did a good job of finally cutting the piece to fit. However, there was no more of the slab left to use for the 2nd bath. So I went to their stores and saw nothing available that was similar. So I asked for my money back. After 3 weeks and many emails and phone calls, I finally got my check back but only because I went there in person to pick it up. I would never go back to this place again.

Source: icon-google Yelp
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Gabriel C.

Date: 2021-07-09 03:55:04

5 Stars Always !! I highly recommend The Granite Place in Burlington Ma!! I appreciate the professional and friendly service I receive whenever I call. Carol and Jonathan is always so willing to take the extra time to pay attention to the small details that make the completion of projects run smoothly. It is so nice to work with people who truly care and want the best for you.

Source: icon-google Yelp
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Michael M.

Date: 2020-12-07 02:36:49

I have never written a review about anything before but felt compelled to do so after our disappointing experience with The Granite Place. We enlisted them for the granite counter top and granite shower threshold for a master bathroom renovation. We experienced the following unfortunate obstacles on what turned out to be a roller coaster ride of mishaps: We purchased a large remnant several months before the work began, guaranteed to be held for us indefinitely with a deposit. When we went back to the store for the final measurements and template design we learned that our slab had been cut up and sold to someone else. We were thus forced to search for a new piece, and had to try to find a piece that matched all the other components we had subsequently purchased to match the original. Having finally found a slab that was less satisfactory, but adquate, installation began. The countertop and backsplash were put in place and my wife went up to inspect the work. Luckily she noticed that the backsplash had a crack along the center that had been secretly repaired and never divulged to us. The installers actually acknowledged, after having been found out, that they were aware of the crack and had witheld that information , claiming such a defect was common is these situations and not a big deal. We had the backsplash removed, with work grinding to a halt and a new piece installed eventually. The work finally completed we began to use our bathroom. We immediately noticed that water was seeping into the granite and staining it within 1-2 minutes of getting wet. (A properly sealed granite should not absorb water for at least 30 minutes). Our contract guaranteed that the granite would be sealed and that the sealing would be guaranteed for a year. When we inquired about this they claimed that the surface had been properly sealed but that we could upgrade to a stronger sealant at our own expense. I don't think so. My wife applied an inexpensive sealant on her own and the problem is solved. To summarize, too many mishaps, too much deception and not standing by their work. Buyer beware.

Source: icon-google Yelp
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Kar S.

Date: 2020-02-07 15:02:59

The team at the Granite Place went out of their way to help us with our longstanding bathroom project (it took years), specifically Adriana and Carole. They accommodated our timeline, had a fantastic selection and gave us the most beautiful piece of quartz. The gentleman who came to template took great care and attention to the little details like notching around our molding. The end result is just fantastic. Five stars to The Granite Place!

Source: icon-google Yelp
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Ruby P.

Date: 2019-09-20 20:38:28

This place was awesome!! What a great overall experience we had with the purchase of our granite countertop. Evelyn was fabulous so helpful and patient and answered my thousands of questions and emails I can't say enough about how really great she was. Ordering went smoothly, template appointment was set up fast and the install done a week later - without a hitch. Our entire experience was positive and I would highly recommend this shop.

Source: icon-google Yelp
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SH K.

Date: 2019-06-21 15:59:28

I wanted to update our dated kitchen extensively. Clarissa worked with me via email or over the phone to help answer questions and draft a quote even though her vacation time. We wanted the quartz, which is quite expensive material than others. Their price was very competitive and has various material selection. After measuring the template, they kept us updated for the fabrication process as well and the entire work was completed as promised. We love the contemporary and very slick new counter tops. Very well done.

FAQ About The Granite Place Inc. — Based on Independent Research

What materials can I order a countertop from The Granite Place Inc.?

What types of spaces does The Granite Place Inc. fabricate countertops for?

What shapes of kitchen countertops does The Granite Place Inc. fabricate?

What countertop design styles does The Granite Place Inc. most often implement in Cambridge, MA?

What is the service area of The Granite Place Inc.?

What types of clients does The Granite Place Inc. work with?

Does The Granite Place Inc. have its own countertop fabrication facility?

Does The Granite Place Inc. offer any discounts on countertop fabrication in Cambridge, MA?

What is the price category of The Granite Place Inc. in Cambridge, MA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from The Granite Place Inc.?

What is the fabrication and installation timeline for a countertop at The Granite Place Inc.?

How long does it take The Granite Place Inc. to prepare a quote for countertop fabrication and installation?

Does The Granite Place Inc. offer cutouts for sinks, cooktops, or other elements?

What guarantees does The Granite Place Inc. provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on The Granite Place Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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