The Granite Co
since 2013
Examples of works performed by The Granite Co
Get a free estimate:
About The Granite Co — Ranked №2 Countertop Fabricator and Installer in Green Bay, WI
total score
Exact value: 73.131955 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
The Granite Co, founded in 2013, ranked number 2 in Green Bay, WI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included The Granite Co among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
The Granite Co: Total Score & Key Ratings
The Total Score of 73.13 out of 100 achieved by The Granite Co in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — The Granite Co has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.13 out of 5.
You can read detailed information and evaluations from our independent research of The Granite Co’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact The Granite Co directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about The Granite Co
For nearly 20 years, The Granite Co has maintained a reputation as a primary Wisconsin producer and installer of bathroom and kitchen countertops. It is a customer focused enterprise involved in the fabrication of granite and marble countertops, onyx walls, and limestone floors, just to name a few. Whatever you want for your household facilities would be done at its best. At the same time, the team will do their utmost to stay within the agreed budget. The business has a highly user-friendly website that definitely deserves attention. Anything you are interested in can be easily found. Alternatively, simply call and ask, and its friendly staff will fill you in on the subject of your interest.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 32
YELP
reviews: 6
reviews: 18
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of The Granite Co
Onsite services
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
Offers Military Discount
Open to All
Bike Parking
On-site services
Countertop contractor
Countertop store
Granite supplier
Kitchen & Bath
Reviews about The Granite Co
All (24)
Google (11)
Facebook (6)
Yelp (7)
Wild Ginger
Date: 2023-05-21 11:27:51
The Granite Company did a beautiful job installing quartz countertops in our kitchen. And bathroom.They were very easy to work with and very reasonably priced. Highly recommended them!
Read more
Nancy Kiefer
Date: 2024-04-25 00:36:15
We looked around alot for countertops for our cottage remodel. Pricing meant to alot to us, as well as customer service, since our cottage is over an hour away from Green Bay. Everyone went out of their way to explain the process to us. The Granite Co. team worked with our contractors to make sure everything was perfect. I can not recommend Matt, Shane, and Jamie and their team enough. They were fabulous!
Read more
Amanda Frisque
Date: 2023-03-30 19:25:21
Everyone at The Granite Co was great to work with. Cindy helped us with design and kept us informed throughout the process. She was awesome! The templater and installers were professional as well. We would 100% use them again and absolutely recommend them to others, too.
Read more
Kelcie Kemp
Date: 2024-05-17 21:53:39
Great experience! We did not want to replace our counters, we had to due to an issue with our current counters, and we are so glad we went with the Granite Company. They met us on a Saturday while they were closed to look at samples. They were up front and honest about pricing and were very helpful. On the day of install, unfortunately one of the pieces had a flaw in it. The installers notified us right away and said they were going to take it back. We were so happy to know they had integrity to do the right thing and we could trust them. At first they weren't going to be able to make it back for 3 business days, but they made us a priority and came back the same day to get things done right. This was a huge deal for us because the piece with the error held the sink. I should add that we also live 25 miles away, so they weren't just running up and down the street. Overall, such a great experience. I would highly recommend this team to anyone looking for counters!
Read more
Tony Trigueros
Date: 2024-09-26 03:04:04
Matt, did an excellent job helping us with the entire process and choosing our countertops and sink for our kitchen. He was very responsive and always ready to help. The crew that came to install the countertops were very professional and efficient. Thank you!
Read more
Brittany Pogrant
Date: 2023-12-17 21:00:12
Rude employees. Maybe work on customer service and train the employees so they don’t keep trying to passing the buck on to another employee. Also it took a while for them to even acknowledge me even though there was at least 2 ladies in the back.
Read more
Penni J
Date: 2024-12-14 16:36:21
Our experience with The Granite Company was great from start to finish. The selections were plentiful, almost too many for us, and David was wonderful in helping us narrow it down to the final one. We also really appreciate that all fabrication is done in-house (actually got a mini tour of their operation!). The installers are employees, not subcontracted, and they were very professional, friendly, and conscientious of our home. We looked at other countertop stores in the area and found this store to have the largest selection, all work done on-site, and most affordable prices. We would highly recommend them to everyone!!
Read more
Diane Clark
Date: 2023-11-01 21:48:06
They are the best!!! I highly recommend them. Our sales person, Tori, helped find the perfect slab. All the installers are friendly, efficient, and very knowledge. We were wavering between high resolution laminate and granite. We are so happy we did the granite! The cost was even less than we had planned .
Read more
Paul Taylor
Date: 2024-01-12 01:45:26
Excellent company, great people to work with, just had my countertops installed and we love them.
Read more
Joan King
Date: 2023-04-04 13:58:31
We had yet another fantastic experience with The Granite Company! We have done several projects with them and always the same great professional service. Quality products, expert installation and gorgeous results! Matthew did a great job finding the stone we were looking for.
Read more
Denise Hietpas
Date: 2024-08-01 19:16:00
The Black quartz we purchased had 4 paddle marks that showed on the new countertop due to transferring the heavy quartz. We called the manager and he gave us options. We had the choice to take money off or get a new Countertop.After thinking seriously about the best option we decided to wait for a new one. It was a long process but it was worth the wait.... Shane was the Manager who helped us along this process. He was always kind considerate and wanting to make sure we the customer would be happy with the end product! Thanks to Shane and his Crew they Made it Right.!!! We greatly appreciate his professional attitude and all he did.
Read more
Erica Swagel
the sales rep was nice, however the final product was not. we took time off work to go plan the layout on the granite before it was cut to avoid certain areas on it. we loved how we had it layed out with our sales rep on the stone. when the guys were trying to instal it, the stones werent cut the correct size, the guys had a hard time lifting the one and scuffed my newly painted wall up. and then when they finaly got the stone on to some what fit. they were cut wrong and the one part i hated on the stone that we made sure, when we we took work off to go do the layout. is the one part the cut in the biggest spot you see the most. they didnt cut any of the layout we did. i called the store the next day, and they ran into an issue when cutting so they changed our layout, without calling or telling us first. and it wasnt smoothed and sealed properly so there is a lot of cracks and sharp edges, it snaged my shirt. they were only willing to take $400.00 off for there mistake and send someone out in the next week to fix the cracks and sharp spots that was suppost to be done before they sent it for installation. im not happy at all and now im stuck paying a lot of money still for counter i dont like because of there mistake. i should of went to Bayland granite like everyone told me to. im so upset and now i have to look at this for the rest of my life and hate it, when i should love it! i would not recomend them until they can learn to communicate to the customers before they go and make a huge mistake like this, because the customer is the one qho suffers. they still get there money so they dont care. im out all my money and stuck now with counters i hate. yes they did apologise twice for there mistake and said they are learning from it. well yippi for me, glade you can learn on my time and on my dime. but again our salse rep she was super nice so at least they have that going for them, and the two poor guys that had to install the counters i feel horrible for them, they got handed a crap shoot.
Read more
Mark Blahnik
We purchased our countertops from the Granite Company, they have a Very big inventory we are very satisfied with our countertops and installation guys were Very meticulous with matching the colors at our seam happy with the overall purchase Mark and Lisa B
Read more
Sarah Neville
We are currently redoing our master bathroom at my family's home. So far in this one week & 3+ visits, they've not only sold our first slab that we chose and had held, but the 2nd one that was on hold for us as well. We went this morning to pay for the 2nd slab (well within the 1 week hold time, we had told them we just needed the measurements from HJ Martin) to find out again they had sold our slab! The disorganization at this company is appalling and now we're forced again for the 3rd time, to hope a slab comes in similar to the first 2 they've sold under us, or delay our project or have to pay a plumber twice. I've never had something sold underneath us that we had held and were going to make a downpayment on. They never apologize or made good on their constant mistake and honestly we're tempted to move on because we don't trust that they'll sell a slab we do pay for. I would not recommend this company and instead, go with a different company.
Read more
Veronica McNicoll
I purchased a quartz countertop from The Granite Company approximately four years ago. Soon after the installation I noticed the difficulty in maintaining a stain-free countertop. Coffee and some fruit juiceswere difficult to clean off the quartz countertop. I was told no routine protective applications were needed. I have struggled to keep my counters stain-free. In my frustration I turned to the company for additional advice on care, only to get a referral back to the initial care sheet for the countertop. If I were to do a new countertop again I would not purchase a quartz countertop. With regard to customer service, I would have to say The Granite Company was good in that they responded quickly to my email.
Read more
E.j. Stevens
Working with Sheri wonderful very efficient and friendly and professional one of the best experiences with my remodeling. The installation went very smoothly. Thanks everyone.
Read more
Bob Lynn Kaufman
The service, quality and workmanship of the countertops was excellent. I would highly recommend them for an granite products and installation.
Read more
Diane C.
Date: 2023-11-01 22:15:54
They are the best!! We highly recommend them Our salesperson, Tori, helped us pick out the perfect slab. All the installers are very friendly, efficient, and knowledgeable. We were wavering between high-resolution laminate and granite. We are so happy we did the granite! The cost was even less than we expected.
Read more
Deb U.
Date: 2020-04-11 22:32:22
The granite company installed new quartz countertops in my home. They were very helpful helping me pick out the perfect countertops. They were in contact with me while my project was being planned to ensure everything was set when it was time for install. When it was time to install, everything went very smoothly and they were done ahead of schedule. All and all a great experience. I would definitely recommend them.
Read more
Michael V.
Date: 2019-11-16 20:45:17
Everyone was great to work with. They made suggestions for design we wouldn't have thought of. Had one issue on install but they did what was necessary to make it right. Good experience overall, would do business with again.
Read more
Joe P.
Date: 2019-08-06 00:52:08
Love their work and the huge selection! Customer service was great as they took their time showing us different options that would work with our color schemes for the kitchen, bathrooms and laundry. It all turned out beautiful! Would definitely recommend!
Read more
Donna B.
Date: 2024-09-14 00:26:43
Great selection of Quartz. However, Jamie did our templating twice and both times it was wrong - which caused delays. Be sure to ask for Rob - he's excellent. The first installation crew took out all the top drawers in the kitchen. I asked if I needed to put something over the items in the next drawers and shelves. I was told NO - which led me to believe they were going to cover things. That never happened and I had construction mess all over everything. Be sure to ask for Kevin and his crew for installation. He installed the backsplashes. He is a perfectionist and will not consider a job finished until everything is the way it should be and the way it should look. After several delays due to The Granite Company errors, we have beautiful kitchen. We saw the good and the bad of the company.
Read more
Don C.
Date: 2019-04-24 22:17:16
Tons of selection and helpful staff. If I would recommend a change it would be to somehow mark the sold and on hold slabs on display as we fell in love with many that turned out to be Not available. However we did find a granite slab we had to have and it was available. Installation went smoothly and the result is spectacular. I wish there is a way to post pictures of the result.
Read more
Lynn V.
Date: 2019-06-06 23:12:51
I will NEVER go in there again!!!! Rude! Receptionist told me to "come back in 3 or 4 months". I had a simple job. Recall stopping in there years ago when I was adding marble and soapstone to my kitchen and 3 bathrooms. Left with no help from them. NEVER AGAIN!
Read more
FAQ About The Granite Co — Based on Independent Research
What materials can I order a countertop from The Granite Co?
What types of spaces does The Granite Co fabricate countertops for?
What shapes of kitchen countertops does The Granite Co fabricate?
What countertop design styles does The Granite Co most often implement in Green Bay, WI?
What is the service area of The Granite Co?
What types of clients does The Granite Co work with?
Does The Granite Co have its own countertop fabrication facility?
Does The Granite Co offer any discounts on countertop fabrication in Green Bay, WI?
What is the price category of The Granite Co in Green Bay, WI?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from The Granite Co?
What is the fabrication and installation timeline for a countertop at The Granite Co?
How long does it take The Granite Co to prepare a quote for countertop fabrication and installation?
Does The Granite Co offer cutouts for sinks, cooktops, or other elements?
What guarantees does The Granite Co provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on The Granite Co. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact The Granite Co for a Free Estimate
Choose the Way That Works Best for You!
1130 S Taylor St, Green Bay, WI 54304