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Cedar Rapids, IA City Rating: We have identified this city as the primary city for this contractor.

The Design Studio

since 2007

Examples of works performed by The Design Studio

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About The Design Studio — Ranked №4 Countertop Fabricator and Installer in Cedar Rapids, IA

48.15

total score

The main rating value calculated from more than 30 indicators.
Exact value: 48.152328 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

The Design Studio, founded in 2007, ranked number 4 in Cedar Rapids, IA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included The Design Studio among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

The Design Studio: Total Score & Key Ratings

The Total Score of 48.15 out of 100 achieved by The Design Studio in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — The Design Studio has a rating of 2.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.95 out of 5.

You can read detailed information and evaluations from our independent research of The Design Studio’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact The Design Studio directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about The Design Studio

Project is effective if staff uses an individual approach to clients. Designers control each stage of order implementation. Kitchen marble countertops look good in different style solutions. Estimates are prepared free of charge. It is possible to request cost adjustment depending on allocated budget. Space should reflect individuality of the owners. Products made of natural stone help to emphasize the interior uniqueness. The Design Studio is a fabricator who can be trusted. We aggregator https://countertopscontractors.com put it in our catalog after studying customer reviews.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.947757 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

3.4

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

1.4

Very Slow

Deposit Level

2

High

Quote Time

1.3

Very Slow

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of The Design Studio

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Debit cards

Credit cards

In store shopping

Cabinet store

Reviews about The Design Studio

All (7)

Google (7)

Source: icon-google Google
avatar

Brandon Mikel

Date: 2024-05-03 13:03:56

I ordered a vanity from them October 2022 and have not received it despite a supposed 6 week lead time. They have not returned any emails or calls since January 2023. Do not order from them, if you can even get a hold of them. Edit: I was able to get a refund of deposit from them September 2023 after much hassle. Still, do not order from them as they have no intention of fulfilling your order.

Source: icon-google Google
avatar

Coley Nauholz

Date: 2024-06-27 23:52:14

Doesn't pay for services rendered. Haven't heard back for 4 weeks.

Source: icon-google Google
avatar

Amy Lovseth

Date: 2024-06-26 16:50:55

Please do a lot of research before you give someone a downpayment for remodeling. At least check the BBB for complaints and get recent references. I paid half down (over 12K) on November 14, 2023 for a project to begin in January 2024. With extremely minimal communication (2 e-mails in 4 months) and no work ever started, I kindly asked for a refund by April 22, 2024 and attempted many more contacts. All attempts to contact after March 19th went ignored. I contacted law enforcement on May 3rd. The owner finally replied after an officer contacted her. With pressure from local law enforcement, it was 6 more weeks until I finally did receive a refund. While I'm very thankful to actually get my money back and finally be able to move on, I'm angry about the amount stress caused and sheer amount of time completely wasted. Much of the stress could have been avoided had the owner given me the respect of communication while she used my down payment as an interest-free loan. Now, I have to start completely over, except with trust issues for any business I work with in the future.

Source: icon-google Google
avatar

Christopher Ellis

Date: 2018-01-18 16:54:47

In the midst on a painful renovation project with general contractors that had no idea what they were doing, Jessi and her team were more helpful than they needed to be. Easy to work with and extremely patient. The quality of Sticka Design's work is spot on. I would definitely work with them again and happily recommend them to others.

Source: icon-google Google
avatar

Amanda Wolf

Date: 2024-03-13 13:42:04

Jessi was helpful and on time in the beginning of planning. However, since we put down our deposit for 10k to order materials over a year and half ago we have seen nothing. No pictures nothing despite stopping by multiple times to see our product. We are only responded to after reaching out to her. I hope things will change and I can write a second review explain the work as been done and her communication with us improved. I just want to caution those who are looking to make this investment. The result so far as been a complete loss of investment and no communication unless we reach out. I am hopeful we will at least be able to retrieve our investment or get product worth that amount.

Source: icon-google Google
avatar

Greg Ivory

Date: 2022-08-24 16:15:58

Jessi did an amazing job with our kitchen reno. Great communication, keeping us informed throughout the process. Highly recommend.

Source: icon-google Google
avatar

Kim Johnson

Date: 2023-07-13 12:47:58

Work is good. Reliability is terrible. We signed 1 1/2 years ago and still not finished with our bathroom/laundry room remodel. We have not seen anyone since early winter. They rarely return emails, calls, texts. They are not there when we “drop in.” If they do respond, it’s “call you tomorrow” or “still planning”.

FAQ About The Design Studio — Based on Independent Research

What materials can I order a countertop from The Design Studio?

What types of spaces does The Design Studio fabricate countertops for?

What shapes of kitchen countertops does The Design Studio fabricate?

What countertop design styles does The Design Studio most often implement in Cedar Rapids, IA?

What is the service area of The Design Studio?

What types of clients does The Design Studio work with?

Does The Design Studio have its own countertop fabrication facility?

Does The Design Studio offer any discounts on countertop fabrication in Cedar Rapids, IA?

What is the price category of The Design Studio in Cedar Rapids, IA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from The Design Studio?

What is the fabrication and installation timeline for a countertop at The Design Studio?

How long does it take The Design Studio to prepare a quote for countertop fabrication and installation?

Does The Design Studio offer cutouts for sinks, cooktops, or other elements?

What guarantees does The Design Studio provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on The Design Studio. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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