

The Countertop Store of San Carlos
since 1984
Examples of works performed by The Countertop Store of San Carlos




















About The Countertop Store of San Carlos
total score
Exact value: 77.277301 out of 100.
The company is able to replace the old countertops, as well as construct and install new ones, connect sinks, and set up minor appliances. They also can collaborate with your contractor and provide assistance to him on your countertop project. You may get a free estimate by visiting their website, giving a call, or coming into their store. It might be difficult for many homeowners to identify the materials that would work best for their residential kitchen countertop. They guarantee any countertop that they "supply and install" against defects in manufacturing or installation, as well as normal wear, for a period of one year from the date that the project is completed.
Customer Feedback Score
4.6
reviews: 76
4.4
reviews: 12
YELP
4.6
reviews: 64
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.4
Staff friendliness
4
Staff friendliness
We rate the staff friendliness of The Countertop Store of San Carlos as Very Good. During our research, the staff at The Countertop Store of San Carlos demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with The Countertop Store of San Carlos’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting The Countertop Store of San Carlos directly to better understand their approach to customer service.
Staff Expertise
5
Staff Expertise
We rate the staff expertise of The Countertop Store of San Carlos as Excellent. The staff member from The Countertop Store of San Carlos who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at The Countertop Store of San Carlos may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Company Age
The Countertop Store of San Carlos is a legacy company, established in 1984. According to our research, The Countertop Store of San Carlos has been in business since 1984, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting The Countertop Store of San Carlos directly to confirm the details.
Own Office
5
Own Office
We note that The Countertop Store of San Carlos has a dedicated office. Our research revealed that The Countertop Store of San Carlos operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Countertop Store of San Carlos directly to confirm the latest details.
Own Production
5
Own Production
We note that The Countertop Store of San Carlos has its own production facility. Our research revealed that The Countertop Store of San Carlos operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Countertop Store of San Carlos directly to confirm the accuracy of this data.
Veterans Discount
1
Veterans Discount
The Countertop Store of San Carlos does not offer discounts for veterans. Based on our mystery shopper research, we found that The Countertop Store of San Carlos does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting The Countertop Store of San Carlos directly for confirmation.
Production time
5
Production time
We rate the production time of The Countertop Store of San Carlos as Very Fast. Our mystery shopper research revealed that The Countertop Store of San Carlos quoted a project completion time of 7 days. This is the fastest possible time, placing them in the Very Fast category. The Countertop Store of San Carlos is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by The Countertop Store of San Carlos during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with The Countertop Store of San Carlos.
Deposit Level
3
Deposit Level
We rate the deposit level of The Countertop Store of San Carlos as Standard. The Countertop Store of San Carlos requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by The Countertop Store of San Carlos may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from The Countertop Store of San Carlos.
Quote Time
5
Quote Time
We rate the quote preparation speed of The Countertop Store of San Carlos as Very Fast. Our mystery shopper research revealed that The Countertop Store of San Carlos prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. The Countertop Store of San Carlos is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with The Countertop Store of San Carlos.
Affordability
3.7
Affordability
We rate the price level of The Countertop Store of San Carlos as Below Average. Based on our mystery shopper research, The Countertop Store of San Carlos provided a quote of $165.46 per square foot for Calacatta Idilio quartz and $165.46 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $13799 for Calacatta Idilio quartz and $13799 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from The Countertop Store of San Carlos.
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact The Countertop Store of San Carlos for a Free Estimate

Additional benefits of The Countertop Store of San Carlos
Small business
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Service guarantee
Wi-Fi
Free Wi-Fi
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
Open to All
Bike Parking
Countertop store
Bathroom remodeler
Countertop contractor
Granite supplier
Kitchen remodeler
Marble contractor
Kitchen & Bath
Countertop Installation
Reviews about The Countertop Store of San Carlos
All (57)
Google (8)
Yelp (49)

Steve Topper
Date: 2017-08-02 20:32:18
Went there looking for a remnant. They said they'd call to see if they had what I wanted. I followed up 3 times and they never gave me the decency of actually calling and checking, nor calling me back. What a waste of time. Seems they have no interest in doing business!
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Bijan Albuyeh
Date: 2018-01-21 01:53:25
Great customer service. Super nice folks!!
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Mario Ramirez
Date: 2020-02-07 14:52:06
Very nice place 💪👍I recommended this store for kitchen.
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Courtney Power
Date: 2013-09-26 17:31:42
Used them a few years ago to replace kitchen counters (tile) with Corian. Counters were installed incorrectly with obvious seams - they corrected it, but took extra days/another round of work, which wasn't great given we were managing around small kids, etc. They also dented the new undermount sink when installing it.
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Alex Atyai
Date: 2017-10-31 17:07:32
I am a general contractor and these guys have installed counters for me in several kitchens, and I could not be happier. Some of the projects were in very high end kitchens, and they all turned out great. I would highly recommend this company.
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Matthaeus Krenn
Date: 2018-11-29 01:44:07
Gabor has taken excellent care of our complicated project
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Anthony Tam
Date: 2024-09-12 04:16:23
I had an outstanding experience working with Gabor and Robert at Countertop Store. They went above and beyond to help with the countertops for my bakery in San Mateo. From the consultation to the final installation, their attention to detail and commitment to quality were exceptional. The countertops look amazing, and their customer service made the entire process smooth and hassle-free. If you're looking for high-quality countertops and reliable service, I highly recommend Countertop Store. It was a pleasure working with them!
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Robert Such
Date: 2022-03-22 00:35:59
Customer service is 2nd to none and the workmanship is equal. We have been doing business for years with nothing but great results!
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Steve W.
Date: 2025-06-21 00:13:27
We decided to get our kitchen countertops redone and wanted to go with Solid Surface after researching different material options. The main draws for us were the ability to have a seamless integrated sink (fully seamless, not just an undermount) and the coving into the backsplash (we prefer the look, and it's much easier to keep clean than a hard 90 degree angle). Robert was responsive, clearly laid out our options, walked us through the process, and let us borrow some material samples to take home to help pick a color. Pricing was upfront, transparent, clear, and accurate - the quote we received was exactly what we paid even when some elements of our kitchen design/layout made the install a bit trickier than expected. The timeline was very reasonable and the work was completed efficiently and our kitchen was left in great shape and ready to use right away. We love our new countertops and sink and highly recommend The Countertop Store!
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JRG J.
Date: 2024-11-06 03:47:48
Gabor and his team were outstanding. They had installed the countertops in the home we purchased and even though we were not the original customers of these particular countertops, they came and fixed a couple of small chips for free, and did a great job of it. They clearly stand behind their product and their work. We also had a very smooth experience with them when they installed new countertops in a different location.
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Christine P.
Date: 2024-06-06 17:06:48
It all went so well from start to finish. From the moment I randomly walked in and spoke to Robert about our fireplace remodel, to the day of installation, it all felt right. Robert took the time to walk me thru the process and pointed out some details. Communication was clear, timeframes, appointments and they coordinated with the stone company(IRG) for delivery. Gaber came out to measure and was able to give us more material than we had planned. We were so happy about that. The installers came a day earlier than planned but we were ready. They did a really great job and were extremely careful and even made some minor adjustments to the stone on site. Without a doubt, we will call countertop stores for any future work and would most highly recommend them for your project.
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Al B.
Date: 2024-03-03 06:05:20
Went to the Countertop Store, just after they moved in and things were getting set up. The person there helped choose a material then an appointment was made and kept. The result is beautiful, no complaints! The new countertop and sink installation looks great! Would do it again!
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Mila J.
Date: 2024-01-03 03:23:01
My quartz countertops purchase and installation was a great experience. They certainly know what they're doing and make quick work of it and the results are amazing! Bought the Cambria quartz, Ironsbridge.
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Marcie A.
Date: 2023-05-16 22:35:50
I highly recommend The Countertop Store! They helped me relocate my countertops to my new store location. They did a fantastic job making my reception desk look like brand new. Robert is meticulous and a skilled craftsman. Thank you Robert and Gabor!!!
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K H.
Date: 2022-12-09 20:57:04
We worked with Robert from selecting our Corian countertop to the installation. He and his team did an excellent job and went above beyond with a few other things while installing. Would highly recommend.
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Allison C.
Date: 2022-04-16 02:07:47
I was trying to match already existing countertops, and Gabor came over and immediately knew what brand and color my current countertops were. As soon as my new cabinets were installed, Robert scheduled me for templating and installation. The final product is gorgeous, and everybody was really easy to work with along the way.
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Rebecca C.
Date: 2019-11-17 20:52:26
These guys are awesome. I had new a kitchen countertop installed and a waterfall island. Ross at the store was friendly and knowledgeable, as he helped me select the quartz. I worked with Gabor on the template for the countertop and island; because I had big marbling patterns in my quartz, we wanted to ensure the patterns would look right. Gabor is a true artist and exceptionally skilled at what he does. He pays close attention to detail and highlighted aspects that I hadn't considered. Waterfall islands can be pretty tricky to install I've learned, but with Gabor, be assured that you'll be in great hands. Thanks guys!
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Roger F.
Date: 2019-08-21 19:37:28
These guys are world class. From the demo of the old kitchen counter to installation of the new counter, they did an exceptional job at every stage. We're in the process of remodeling a previous owner's remodel. I appreciated their candid feedback about the shortcomings of the previous remodel as they were working in the kitchen as it allowed me to take some corrective action on some things that were frankly just shoddy. Their post installation support is great as well when we found some tiny chips in the granite, they came over and in minutes were able to address the flaws. You're in good hands with these guys...very high quality work.
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Helen C.
Date: 2019-08-08 19:47:21
I had an excellent experience! Ross at the store was helpful and knowledgeable in helping me select my countertops and sinks for my kitchen and bathrooms. The whole process went smoothly like clockwork, from ordering to scheduling appointments for demolition, measuring and installation. The installation was fast and the crew left the sites very clean. Robert, the main installer, knows his craft and did excellent work. We had a small problem and Robert was quick to acknowledge it and came and fixed the problem the very next day. I highly recommend this store and its staff!
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Susan S.
Date: 2018-06-01 21:41:57
We had 4 stone windowsills installed in our home and we could not be more pleased! They were prompt, efficient, courteous, reasonably priced, not messy, and did a great job. I would recommend them for any stone work.
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Otto M.
Date: 2018-01-09 02:08:46
I'm a general contractor who does a lot of kitchen and bathroom remodeling. After several successful projects, I would highly recommend this company, as they are my go-to countertop company. You won't be disappointed, you will get professional results every time. Highly recommend!
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K S.
Date: 2017-02-20 04:11:18
If you are looking to install or remodel quality kitchen counters, look no further. This is the place. After an exhaustive search and visiting more than 20 or more counter stores, showrooms and warehouses, the Counter Top Store of San Carlos takes the cake! Ross is super knowledgable - able to answer questions about the materials and polymers that go into each counter as well as where they are sourced and what the manufacturers business practices are. The Counter Top Store also fabricates and installs which is terrific. Gabor and his crew are amazing at installing and super responsive to customers needs. We scheduled a date and time on the calendar and they were there as promised. They carry quality products and have samples available for you to borrow. They were clean, neat and efficient. I wouldn't go anywhere else.
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Tim C.
Date: 2017-02-10 17:47:47
These guys did a bang-up job installing all new countertops after a remodel in our home. Fast-forward a year or two later and there's a chip/ding on one of the corners. Simply call them up, they respond right away, come out and fix the chip, good as new, gratis. Highly recommend buying from The Countertop Store!
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Sophie A.
Date: 2016-08-02 21:29:38
Just got a new countertop for my bathroom vanity. I cannot recommend this team enough. From start to finish, they were helpful, efficient, punctual, and reliable. Will certainly return if I have a project in the future.
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Michael G.
Date: 2016-06-06 17:27:57
We first had our kitchen countertops and sink replaced when starting our home renovation with the Countertop Store. The people at the store were very helpful in explaining our options to get what we wanted. Their knowledge of experience, helped make our decision to hire them. Their selection of Quartz and Granite stone was very good. We had a budget and they came through for us. The installation included the plumbing hook up. The time frame to do the job was spot on. The Owner Gabor and his team did such a great job we decided to do our bathroom countertops and sinks with the Countertop Store when we renovated them. My wife and I appreciated their workmanship and timely install of the countertops, we hire them for. We would highly recommend them. Thanks Countertop store!
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Jeff R.
Date: 2016-06-02 19:31:41
We remodeled our kitchen in our Redwood City home in August / Sept 2015, and I just have not gotten around to writing a review until now. We got quotes from 4 different countertop fabricators. The Countertop store had the lowest bid of all 4, especially when you consider the extra work they can do that we would otherwise have had to subcontract out to someone else -- plumbing for example. They were always on time and very professional, and they did really great quality work. They also worked with us to get the most out of our undersized granite slab, which was slightly undersized, but they managed to do all of our countertops plus backsplash. We were worried that the slab would be too small, which would have required us to buy another one at a cost of over $1,400 just to do backsplashes. In the end, they saved us a lot of money vs. other fabricators, plus they eliminated at least one other sub-contractor (plumbing), and they were super easy to work wtih.
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Lucy C.
Date: 2016-03-23 13:50:42
The Countertop Store is an awesome one-stop shop for consumers who are remodeling their kitchens and or baths. It's a beautiful shop with easy parking, and it provides lots of samples and has various kitchens and bathrooms set up in the showroom. When I stopped by to check it out, I really didn't expect such an excellent experience. I was quickly greeted by Ross, who walked me through and didn't rush me through my decision-making process. He was a font of information, and really helpful--including when I asked random questions, like who are the best manufacturers of faucets for my particular situation. They stock Grohe, an excellent mfr., but they also know a lot about other brands that you should use or should avoid. Robert quickly came to template and estimate my job. I got prices within one day. Pricing is very competitive with local suppliers. And, like other reviewers have said, the workmanship is superb. Details really make the difference in jobs like this. Am very happy to have discovered The Countertop Store.
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Arnika Z.
Date: 2016-01-25 00:14:32
I had a very custom design for my island/dining table, which required engineering approach. Gabor took this challenge and took this job. We worked together making sure the final look and feel will be as planned. Gabor has visited job site to review preparation work progress and installed countertops without any hassle. Highly recommended!
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Ann M.
Date: 2015-10-15 16:50:24
I couldn't be more pleased with my recent kitchen countertop installation of Cambria quartz. The quality of the workmanship is outstanding. I knew that I wanted quartz and particularly Cambria since it is a high-end product with low maintance. (BTW, there was a new quartz countertop here when I bought this place, but the quality of the material and the workmanship demanded an immediate replacement). I read Yelp reviews and selected the Countetop Store based on those reviews. What also impressed me was that I was able to conduct then entire process online. I emailed the kitchen design from which they did the estimate and then finalized it with the electronic contract. I had Amazon deliver the Kraus sink to them. Thank you Ross for all your help. Gabor came out and did the template and several weeks later, on time and without any surprises, Gabor and his crew did the installation. I was further impressed by the calm and mild manner in which Gabor worked with and supervised his crew during the installation process. I will go back to the Countertop Store when it is time for the bathroom remodel!
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Alex C.
Date: 2015-08-21 02:29:19
Very happy with the Countertop store. They did a small surface for our laundry room which involved cutting a couple of hatches at the back for access to water shutoffs. Job worked out great- installation was on time and took only a couple hours. Would certainly use them again.
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Joe S.
Date: 2015-04-10 23:15:19
These guys are fantastic. The quoted me a price over the phone that was lower than the others I'd called. Robert came by on time and templated out my countertop in about 30 minutes. A week later he was back with a beautiful corian countertop that he installed within an hour. Everything lined up perfectly. They made it really easy, and I couldn't be happier with the results.
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Julie D.
Date: 2015-03-23 05:04:04
Ross from the Countertop Store is a savior. I had granite installed by another fabricator, but the sealers that fabricator had recommended were not performing well in my test samples. I called the Countertop Store and spoke to Ross. He was familiar with with my stone and knew which sealer would work because he has a ton of experience with all kinds of stones. He was also friendly and keen to help. He came to my home and sealed my counters and did a superb job. The products he used vastly outperformed all the other sealers I had tried in oil tests. My counters are no longer fussy and stain-prone, but instead beautiful and resilient. I highly recommend the countertop store if you are looking for helpful and experienced folks to work on your stone.
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Donald T.
Date: 2015-03-01 06:23:10
We recently replaced the countertop of our kitchen. Gabor and his team did a great job. Their price is very reasonable and they have a large selection of quartz stone. What is the most important is their crafsmanship. Gabor is very detailed oriented. He took pride in the outcome of the job. Everything was exact and high quality. I chose to install a farm sink in the kitchen. They helped me install it and make minor modification to the cabinet (without extra charge). They also fixed up a faulty valve on the water pipe. Great service, top quality, good price. First rate.
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Jordan C.
Date: 2014-12-16 17:27:20
We were so pleased with Gabor and his team's work yesterday at our house. The counter is exactly what we were hoping for and the job looks incredibly clean and precise. We also really appreciate their work to creatively accommodate our imperfect plumbing and still have the faucet working at the end of the day. Gabor was extremely flexible with his time and took extra steps to ensure that the counter was a perfect fit and that the end result was what we would be happiest with - he asked us questions that we wouldn't have even thought to consider, but turned out to make a huge difference. Many, many thanks for the excellent work and the easy communication.
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Giuseppe L.
Date: 2014-05-08 21:54:51
Absolutely great people to work with. They installed my kitchen countertop 4 years ago and the work they did is SUPERB !!! I just called them and bothered them about a copy of my invoice from 4 years ago and they took care of the problem in a very pleasant way.. Great customer care !
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Trish D.
Date: 2014-04-17 18:30:31
Top notch! These guys are great, everyone I chatted with from the showroom, to the quoting, contracts, and installation was amazing. I had shopped around to a lot of local countertop and tile shops, stone yards, fabricators and the big box shops and these guys were bar none the winners in BOTH price and customer service. They were far cheaper than any other option I priced out and I did my homework. I had landed on quartz as my preferred material for its durability and style. When I was first given the price per sq. ft. in the showroom my stomach did drop a bit as it did seem more than other shops. AND THEN , i got quotes form these other shops and I LEARNED that rest of those place just charge you for every little detail when it comes to fabrication and it jacks the price up, way up! The countertop store came in with a bid that was at least $1000-600 less than anyone else for the same materials, edges, sink cutouts etc. And they were by far the least shady and pushy and were able to schedule my install within a reasonable timeframe. Gabor who did the install is meticulous and bless his heart he stayed here for way longer than planned as he made sure the countertops were installed correctly. He even fixed some things my contractor didn't get right with the cabinet install. Thanks guys you were wonderful to work with.
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Jill C.
Date: 2014-03-20 05:34:34
I am an interior designer that has worked with the countertop store with several clients and been extremely impressed with their professionalism, quality of work, good communication, fair pricing, efficient turnaround times and punctuality. They really are a class act!
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Cathy c.
Date: 2014-03-08 16:28:56
I have worked with The Countertop store for many years. As a design professional it is important that the showroom be up to date, user friendly and clean. The Countertop Store is all of above. Ross is great to work with. He is friendly, professional and knowable on all the product they represent. Pricing is competitive and their turn around time is great. Gabo is a craftsman, installer & fabricator. He makes sure everything is perfect before leaving, including making sure the jobsite clean. They show up when the say they will. This is a big deal when you are remodeling. I have never had one complaint from any of my clients. Everyone of them have been very pleased. I will continue to work with the countertop store for many years to come. C Chilton
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Jon G.
Date: 2013-08-26 20:06:11
We have used the Countertop Store to build two Corian showers for us. They do a great job. Our jobs were a little complicated but they handled them with ease. Everything seems to go according to plan with these folks (unlike many other contractors). They arrive as scheduled and the installation occurs on time.
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Thomas G.
Date: 2013-07-17 23:48:52
We had a really good experience with both Ross and Gabor over there. Both knew what they were doing, flexible and helpful in the process. We must have been in and out of the showroom half dozen times before we finally decided on a counter top - we are very happy with the results. They were very careful and coordinated on the install. Very fast in the turnaround of the fabrication. Thanks guys!
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Nagender B.
Date: 2013-06-10 06:28:26
We have visited this store several times for figuring out which quartz counter top we liked. The sales guys were very helpful and not pushy at all. They even helped with the samples to take home. Fantastic place to shop!
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Mark P.
Date: 2013-02-23 18:03:26
We worked with Gabor from The Countertop Store on the milling and installation of a granite slab in our master bathroom (and also for a Caesarstone countertop in another bathroom). I was very nervous about this job because there's no room for error; the granite was extremely expensive, it had imperfections that constrained the cut, and we also had a difficult design: an 8' arc with an 18' radius along the front of the stone. But Gabor and the Countertop Store did an amazing job, even to my perfectionist eyes. Gabor also did a great job of customer service: answering my many questions and helping me make good decisions about the details. Very strongly recommended.
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Benjamin W.
Date: 2012-10-25 17:41:57
We used The Countertop Store to fabricate our granite countertops. They were a dream to work with. The store we bought the granite from delivered slabs with defects and The Countertop Store not only called to warn us prior to starting fabrication but worked with the granite store to get new book matched slabs. The owner also took the time to layout the counter top design with us. That is, he got the specs from our contractor and wanted to include us in the decision of which slabs to use in which areas. This makes a significant difference in granite with varied colors/patterns. After the cabinets were installed, they did a great job installing the counters in remarkably little time. The stone arrived sealed and we've had zero issues with chipping or staining.
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john m.
Date: 2012-05-08 12:10:54
Gabor and crew just finished installing new counter tops and plumbing in our bathroom. We couldn't be happier. Last year they performed the same task in our kitchen. Again, excellent work, showed up and completed the project on time with no mess. And, the price was right.
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Jan D.
Date: 2011-10-23 15:27:44
Loved working with Bob and Ross, they did an excellent job installing my new corian & butcher block counters. Great showroom, both are extremely helpful when choosing the right surfaces! Prices are very competetive and the job was done on time, clean and neat, best around!!
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Brent K.
Date: 2011-09-26 20:53:25
I've hired The Countertop Store on many occasions and have always been pleased with their projects. They are very easy to work with always do a great job with the quality of their installs. Very knowledgeable about the best way to make your countertops look their best. You shouldn't go to anybody else!
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Lauren S.
Date: 2011-09-25 04:55:08
We could not be more pleased with the work done by the Countertop Store of San Carlos. Ross could not have been more friendly, helpful, and attentive to our needs. Gabor, who laid out the template and installed the granite, is a true craftsman; my husband knows his stuff and he was extremely impressed, as he was by all of the installation. We will use them again for all future needs; they are outstanding!
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Jonathan O.
Date: 2011-08-25 15:22:54
Ross from the Countertop Store is a good guy and really know his stuff! He is very responsive and helpful when it comes with communication, and I feel that when making this kind of investment in your home, that is very important! They get things done!
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Kyrie R.
Date: 2011-06-03 21:45:31
These guys have a large yard of stone remnants, and I was able to get almost ALL the granite I needed for sinks, backsplashes, a window sill, and a stone hearth. Watching their guys work to make a template and later to install the stone is impressive - they are the definition of METICULOUS. I found them easy to work with as well, and very friendly and helpful. My general contractor (who is fussy himself) was very impressed when he saw their work (I told him I'd find the countertop subcontractor myself, and I think he figured I'd find some cheap, low quality person...) I have used Countertop Store twice and would use them again any day. Great work, reasonable prices.
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shotsy f.
Date: 2011-05-02 21:56:29
this is the best business I have ever contracted with. they were helpful, courteous, on time, cleaned up, did a spectacular job of replacing my sad worn laminate with a beautiful corian countertop. the owner is also the installer and he made sure the job was done correctly. he also does NOT sub out the plumbing or anything else so it was all done in a day or 2. then he recc a stellar tile setter and we have a new kitchen. so worth it. and at a price that beat floorcraft and some other local businesses.I had worried re all the things that could go wrong but it was a seamless installation. I only have praise for this business.
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Thomas M.
Date: 2010-12-02 05:17:56
In the face of the disparate good, bad and ugly reviews, I'll share my experience with the CounterTop Store in San Carlos which took place in October, 2010. I shopped around for quartz countertops and found that unlike granite, the prices for quartz were essentially the same everywhere as the quartz companies (caeserstone, zodiac, etc.) license dealers and thus control supply, installation and pricing. The CounterTop store came in slightly higher than other suppliers for quartz. They met the deadlines they promised for measurement and installation. The installation was excellent and included under-mounting of a sink and a seam to join the ten foot lengths of quartz--all done professionally and beautifully. The joins of the eased edges were also imperceptible. They only expected payment once the job was done and I was satisfied. I was completely satisfied with the interactions with sales staff, installers and the work. The only caveat would be that I was already educated and knew exactly what I wanted and therefore did not have questions or need guidance in choosing materials and installation decisions. If you need hand-holding, it might be a different experience.
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Carrie M.
Date: 2010-11-16 19:57:58
They did a small Corian bathroom counter for me. Nothing but good things to say. Quick, friendly, excellent workmanship. They also fixed a problem with my kitchen sink for free. If you need counters, you would be foolish to go anywhere else on the Peninsula.
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Thomas L.
Date: 2010-06-02 19:56:32
If you need a granite countertop for your kitchen or bathroom, you must come here. They provided excellent workmanship. We had our kitchen and bathroom remodeled 6 moths ago, and we love our new granite countertops. A month ago, I dropped a glass bottle onto the surface of the granite on my kitchen sink and chipped it. I called Gabor at the Countertop store and he came to my home and fixed it at not cost to us. Now we cannot even see the chipped. This is real service.
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judy g.
Date: 2009-09-29 20:39:44
My bathroom counters were just installed and they are absolute perfection! What a beautiful, precise job they did! All the edges are even and it fits perfectly on the cabinet and against the wall. Thank you for all the help and guidance beforehand from the helpful people at the Countertop Store. Gabor and Ross were both very helpful and patient. My granite remnant was barely big enough, and they cut it just right to maximize what we had. They even picked up an extra strip for the laminated edge which required extra effort on their part. In my case, the counters were ready way ahead of schedule and that's always good. You can use these fabricators with complete confidence and that's why I give them 5 stars!.
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Jen M.
Date: 2008-09-09 05:01:31
These guys were great. We worked with Ross at the store, and he was very helpful in assisting us with color ideas for Corian (we lugged our tile down to the store to help with the decision-making process). They were prompt with coming to our house for an estimate. We had to wait awhile for the install, because the color we picked was on backorder, but that's not their fault. Anywho....the Corian was installed in our new bathroom today, and it is really fine work. The seams are hard to even see, and the cut job around the tub is immaculate. Their price beat 2 other places we went for quotes, AND their showroom has a ton of options. Overall, great experience.
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LINDA J.
Date: 2008-07-06 19:01:43
i just finished having my bathroom redone. i used the countertop store of san carlos. they were very nice to work with. the people i worked with at the countertop were very professional and clear. they were in and out in a timely matter. their prices were in range with other contractors doing the same thing. in fact they came under the others.
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Casey B.
Date: 2008-06-25 01:00:58
When we decided to give our kitchen a face lift, I researched and sought bids from several local Quartz counter top places including Home Depot, Accent, MT, Atherton Appliance, ecounters.com, Scan Top and The Countertop Store. My wife and I met with Ross who was extremely helpful and friendly. We discussed the particulars of our kitchen project which included demolition of existing granite counters, keeping the tile backsplash intact, different colored Quartz for the Island, new sink, etc. Countertop store was the only fabricator/installer that could commit to demolishing the existing granite while not destroying the backsplash. In an attempt to save money, Ross suggested I look online for a more affordable sink then the beautiful yet pricey Blanco sinks they carry. What's funny is that Countertop Store pretty much has the lowest prices on Blanco sinks of any vendor! The same exact model we wanted was 20% more expensive at homedepot.com! My brother is a plumber and even his cost on the sink isn't much less. I had read stories of Quartz countertops taking months to get installed, ours took about 2 weeks. The owner came by our home to check things out, discuss our options, 1 week later they returned to demolish the granite, lay down plywood and template for the new Caesarstone counters. One week after that they returned to install our new counters. This meant we were only without sink for 7 days. The counters look amazing; we used Ebony Reflections which is black with glass speckles to go over the white cabinets and contrasted the island by choosing Blizzard white over black cabinets. We went with a double basin Blanco rectangular sink which is a very cool looking. You have to look really hard to notice the seams, everything is perfectly level and they even re-grouted between the counter and the tile backsplash, matching the original grout color. When our cabinets are done being painted, I will definitely suggest some photos of the counters be added to their website photo gallery as they came out stunning. We really enjoyed working with these guys; every time I had questions I was always able to get Ross on the phone instantly. The work was non disruptive and they did a great job cleaning up afterwards. Gabor who I think is the owner (not sure how you spell his name) was a pleasure to work with in plotting the location of the sink, faucet hole, air switch hole and suggested filling in behind the stove where before there was an ugly metal trim piece. The extra cost for adding the quartz piece behind the stove and bracing it? $0. I never would have thought to do that but it made a huge difference. We were pleasantly surprised that they had polished a left over piece of the quartz, attached rubber feet and gave us a matching cutting board at no charge, AWESOME! If we ever get around to redoing our bathroom, we will probably go with Quartz again and will definitely be using The Countertop Store of San Carlos.
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