About Texas Best Countertops — Ranked №6 Countertop Fabricator and Installer in Allen, TX
69.7
total score
The main rating value calculated from more than 30 indicators.
Exact value: 69.701894 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Texas Best Countertops, founded in 2017, ranked number 6 in Allen, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Texas Best Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Texas Best Countertops: Total Score & Key Ratings
The Total Score of 69.7 out of 100 achieved by Texas Best Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Texas Best Countertops has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.88 out of 5.
You can read detailed information and evaluations from our independent research of Texas Best Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Texas Best Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Texas Best Countertops
Texas Best Countertops is a reliable manufacturer of highly durable countertops. The brand processes several stone species and has a trusted slab supplier. Specialists from the enterprise suggest installing stone surfaces to prolong serviceability. The brand has already furnished over 300 apartments from the moment of its foundation in 2000. Employees consult customers on all issues, help pick suitable stone species, and design custom templates for each case. If you install new countertops, you’ll enjoy perfect resistance to all environmental factors and original appearances that match modern interiors.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.5
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 11
Google
4.5
reviews: 11
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.883861 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Texas Best Countertops as Excellent.
Our mystery shopper research revealed that the staff at Texas Best Countertops provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Texas Best Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Texas Best Countertops directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Texas Best Countertops as Excellent.
The staff member from Texas Best Countertops who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Texas Best Countertops may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.1
Emerging
Company Age
Texas Best Countertops is an emerging company, established in 2017.
Our research showed that Texas Best Countertops began operating in 2017, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Texas Best Countertops directly to confirm the company’s age.
Own Office
5
Has Office
Own Office
We note that Texas Best Countertops has a dedicated office.
Our research revealed that Texas Best Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Texas Best Countertops directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Texas Best Countertops has its own production facility.
Our research revealed that Texas Best Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Texas Best Countertops directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Texas Best Countertops does not offer discounts for veterans.
Based on our mystery shopper research, we found that Texas Best Countertops does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Texas Best Countertops directly for confirmation.
Production time
4
Fast
Production time
We rate the production time of Texas Best Countertops as Fast.
According to our research, Texas Best Countertops quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Texas Best Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Texas Best Countertops.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Texas Best Countertops as Standard.
Texas Best Countertops requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Texas Best Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Texas Best Countertops.
Quote Time
1.9
Slow
Quote Time
We rate the quote preparation speed of Texas Best Countertops as Slow.
Our mystery shopper research showed that Texas Best Countertops took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Texas Best Countertops in advance.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Texas Best Countertops.
Affordability
3.3
Average
Affordability
We rate the price level of Texas Best Countertops as Average.
Our mystery shopper evaluation found that Texas Best Countertops quoted a price of $0 per square foot for Calacatta Idilio quartz and $86.95 for Carrara Morro quartz.
The total price for the finished and installed product measuring 83.4 square feet was $ for Calacatta Idilio quartz and $7252 for Carrara Morro quartz.
These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Texas Best Countertops.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Texas Best Countertops
Small business
Delivery
In-store pickup
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Credit cards
Debit cards
In store shopping
In store pickup
Countertop store
Reviews about Texas Best Countertops
All (9)
Google (9)
Source:Google
Lauren Castro
Date: 2021-01-19 19:25:58
I used Texas Best Countertops to design and install my bathroom vanity and custom countertops in my new outdoor kitchen cabana. From concept to completion my experience was fantastic. The customer service was phenomenal and the selection was fantastic. Working with Jessie was the best! She took care of every detail. I highly recommend their services!
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Source:Google
Krystin Hamlett
Date: 2021-01-19 19:25:11
Nothing but the best to say about Texas Best Countertops! Amazing selection, even better customer service! I am beyond happy with their work, and looking forward to using them again in the near future. Thank you so much for everything!
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Source:Google
Carree Cates
Date: 2021-01-20 16:27:12
Most professional and detailed oriented company with outstanding customer service. Their work is by far the best in the Texas market. 5 stars for sure!
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Source:Google
Rachel Lambert
Date: 2021-01-20 03:12:00
My kitchen went from drab to fab thanks to Texas Best Countertops!
But really, they did such an amazing job and the counters are more beautiful than I could ever dream of. Their customer service represents their product - high quality. 10/10 recommend.
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Source:Google
Karen Luu
Date: 2021-01-20 10:24:47
I’ve dealt with a handful of businesses that would just “do their job” and get it over with , but Texas Best Countertops is hands down the best people I’ve worked with. Their communication and response, work ethic, patience and quality is nothing short of outstanding. I have referred my mother to them with ease and have recommended to friends. Precious business like these are hard to come by!!!!
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Source:Google
Donna Pekich
Date: 2021-01-19 21:02:46
Wow! I’ll just start with that. I’ve been envious of new homes with gorgeous modern kitchens for years! JESSIE TRANSFORMED my “ old lady kitchen “ into a white, bright modern masterpiece. I’m
So PROUD to wake up every morning , pour my coffee sit back and say “Ahhhhh”❤️
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Source:Google
Morgan Horton
Date: 2023-09-19 16:12:12
What an amazing company! I reached out to a few different companies and had horrible luck. I am so grateful for JD and his team. They did a beautiful job and supply gorgeous product. Everyone was helpful and professional.10 out of 10 recommend!
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Source:Google
Latoria Pullar
Date: 2021-12-31 21:32:43
If I could give zero stars – I would. In my opinion, the product and workmanship here, is trash. I have pictures to back it up along with the personal experience.
Review Topics: “Quartz” cut incorrectly (veins going in different directions, rounded edge on a large piece when entire rest of kitchen is squared). “Quartz” should not have to be sealed - beware, staining highly likely on this company’s “quartz.” Very sloppy workmanship. Expensive materials wasted. Labor unfamiliar with high end cabinetry and how to properly install, damaging appliances and cabinetry. Turnaround time – horrible. Communication – horrible. Clean up – horrible (our freshly painted walls and kitchen were left a complete mess).
If you were looking for a high end company, because you have high end cabinets (custom Brookhaven) and appliances (Wolf, Miele, Sub-zero refrigeration) in your kitchen, this is not it. It’s the 31st of December and they first came to install the quartz the week of Thanksgiving. First, they brought “quartz” that was cut incorrectly. The veins on one of the large pieces did not go in the same direction as the rest of the countertops so we had to wait for them to bring a new piece that did align. Unfortunately, the new piece they brought had a rounded edge and the rest of the edges in the entire kitchen are all squared (square edges was what we ordered). We purchased expensive material for an entire wall in our kitchen that is now wasted. On one side of the wall the tile bulges out. The tile droops downward. The grout is inconsistent, sloppy and visibly seen outside of the area where the grout is supposed to be on paint, and nonexistent in some areas. We can’t install thousands of dollars’ worth of shelving we designed for this space until they correct the workmanship on the tile (backsplash/an entire wall). The materials will have to be replaced in order for the corrections to be made. The “quartz” provided by this company stains from simple things such as blueberries. Quartz should not have to be sealed. Our freshly painted walls were left filled with dust from cutting the counter in the kitchen. Our dishwasher was damaged along with our custom cabinets due to the labor being unfamiliar with installation involving high end materials. We hosted large parties for both Thanksgiving and Christmas and did not have a dishwasher to assist in clean up. For most, this may not seem like a big deal, but for someone in their 8th month of pregnancy with sciatica, it’s a big deal to have to stand and clean for hours after large parties and not have your dishwasher to assist.
Final thoughts – I will not ever again use or recommend this company to anyone. Have no idea what the final product on my kitchen will be at this time. We have a very busy month ahead of us preparing for baby’s arrival and this situation is not something I was expecting to have to deal with. It’s extremely disappointing.
(Remaining review located in screenshot, which includes company's response to some of the issues listed)
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Source:Google
Matt R -
Date: 2024-07-14 16:04:27
My countertops are beautiful. High quality at a great price...would definitely use them again
Read more
Source:
FAQ About Texas Best Countertops — Based on Independent Research
What materials can I order a countertop from Texas Best Countertops?
During our independent research, we found that Texas Best Countertops offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Texas Best Countertops’s clients in Allen, TX for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Texas Best Countertops fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Texas Best Countertops is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Texas Best Countertops fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Texas Best Countertops, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Texas Best Countertops most often implement in Allen, TX?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Texas Best Countertops successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Texas Best Countertops?
The company’s office is located at 10821 Composite Dr Suite 200, Dallas, TX 75220, but its work is not limited to just the city of Allen, TX. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Texas Best Countertops work with?
Like many participants in our rating, Texas Best Countertops works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Texas Best Countertops often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Texas Best Countertops have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Texas Best Countertops has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Texas Best Countertops offer any discounts on countertop fabrication in Allen, TX?
According to our research, Texas Best Countertops does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Texas Best Countertops may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Texas Best Countertops in Allen, TX?
According to the assessment of our independent rating, Texas Best Countertops in Allen, TX falls into the category of contractors with a mid-range price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $$ at a rate of $0$ per sq. ft., and the cost using Carrara Morro quartz was $7252$ at a rate of $86.95$ per sq. ft. These values fell within the city-wide market average, which allowed us to classify Texas Best Countertops as a company with a moderate pricing policy.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Texas Best Countertops?
Yes, according to our research, Texas Best Countertops offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Texas Best Countertops?
According to the results of our independent research, Texas Best Countertops in Allen, TX offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Texas Best Countertops to prepare a quote for countertop fabrication and installation?
According to our research, Texas Best Countertops in Allen, TX prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Texas Best Countertops offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Texas Best Countertops performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Texas Best Countertops provide for its work?
According to our information and industry practice, Texas Best Countertops, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Texas Best Countertops in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Texas Best Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Texas Best Countertops for a Free Estimate
Texas Best Countertops is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Texas Best Countertops know that you found them through the National Ranking Countertops Contractors!