About Surfaces — Ranked №10 Countertop Fabricator and Installer in Broken Arrow, OK
23.01
total score
The main rating value calculated from more than 30 indicators.
Exact value: 23.014406 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Surfaces, founded in 2000, ranked number 10 in Broken Arrow, OK in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Surfaces among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Surfaces: Total Score & Key Ratings
The Total Score of 23.01 out of 100 achieved by Surfaces in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Surfaces has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.12 out of 5.
You can read detailed information and evaluations from our independent research of Surfaces’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Surfaces directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Surfaces
Surfaces has been providing its countertop services in the Tulsa metro area for over 20 years. The company affords its clients an opportunity to get new elegant and durable countertops for the lowest possible price. At the same time, the team guarantees a high-quality level and lead times. It has a wide selection of natural stones with different colors and structures in stock. There are many samples of materials and finished countertops in the showroom. Fully trained experts are there to help clients in choosing the right design and slab, and calculate the total cost of countertops.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 104
Google
4.8
reviews: 48
YELP
4
reviews: 2
Facebook
4.9
reviews: 54
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.12037 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Surfaces.
Unfortunately, we were unable to reach Surfaces during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Surfaces remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Surfaces directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Surfaces.
Unfortunately, we were unable to reach Surfaces during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Surfaces, but only indicates the absence of data. Surfaces remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
4.3
Experienced
Company Age
Surfaces is an experienced company, operating since 2000.
Our research revealed that Surfaces began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Surfaces directly.
Own Office
0
No Data
Own Office
We were unable to confirm whether Surfaces has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Surfaces operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Surfaces remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Surfaces directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Surfaces has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Surfaces operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Surfaces remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Surfaces directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Surfaces offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Surfaces provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Surfaces remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Surfaces directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Surfaces.
Unfortunately, Surfaces did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Surfaces remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Surfaces directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Surfaces.
Unfortunately, Surfaces did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Surfaces.
Unfortunately, Surfaces did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Surfaces remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Surfaces directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Surfaces.
Unfortunately, Surfaces did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Surfaces, which is recognized in our rankings for other parameters. We recommend reaching out to Surfaces directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Surfaces
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
In store shopping
Countertop Installation
Kitchen & Bath
Countertop store
Granite supplier
Natural stone supplier
Reviews about Surfaces
All (20)
Google (12)
Facebook (6)
Yelp (2)
Source:Google
j tools
Date: 2021-09-03 06:12:26
quartz countertops look great, this review is for the undermount sink install, time it took to get tops installed and communication. So 6 weeks after placing the order my install date was on a day i couldnt be there and i wasnt about to reschedule after that wait, so the undermount sink was installed poorly. The bondo was mixed to hot that was placed in the center to attach the sink in turn holding the sink down because it couldnt be compressed, so needless to say my double bowl undermount sink is sagging about 3/16 of an inch in the middle. Surfaces did offer to fix it but said due to the type of my sink it would just happen again and on top of that i would have to pay for unhooking all the plumbing after just paying to have it put in! So for the 250 extra it cost for the sink install i got a shotty job, had i been able to be there it could have been corrected before it all setup ( the adhesive around the rest of the sink). Communication was delayed at times and could have been better.
For what these countertops cost the craftsmanship and quality of work could be much better. I would not recommend surfaces unless you can be there to check the work.
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Source:Google
Alex Poyner
Date: 2024-06-03 18:11:45
Huge selection, great customer service, and awesome people to work with. Highly recommend Surfaces
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Source:Google
Cari Bohannan
Date: 2024-06-03 22:52:55
Lindsay was easy to work with and so helpful. Our countertops turned out beautiful!
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Source:Google
Kellie Russell
Date: 2024-07-29 15:06:31
A family member highly recommended Surfaces to us when we needed to get a new master bathroom vanity top and after shopping around the Tulsa area, it was Surfaces that had the best selection and prices. Everything about my experience with Surfaces was outstanding! I was indecisive about which stone to choose and Linda was incredibly patient with me as I considered all of their beautiful options they have available. Our install is complete and the installers were on time, professional and did a beautiful job. I’m looking forward to working with Surfaces when it’s time to update our kitchen. Thank you again!
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Source:Google
Steve Sixsmith
Date: 2024-07-24 16:57:55
Lots of places in the Tulsa area where one might purchase stone countertops, and we shopped most of them. SURFACES in Bixby got us what we were after.
Shortly after installation, a minor issue appeared - a mystery to us all, but it became the focus of the SURFACES team to address and correct it. In the end, it became apparent that the original piece couldn't be saved, but without hesitation SURFACES took care of it to our satisfaction 100%.
From initial contact to final resolution, SURFACES was with us all the way including "service AFTER the sale."
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Source:Google
Mrs. Cottrell
Date: 2024-04-16 16:16:13
Surfaces does NOT stand behind their work!
I would not recommend Surfaces after my recent experience. Despite my proactive involvement in the project and repeated confirmations, they failed to deliver on their promises. They assured me that their laser measurements or the installer would account for out-of-square walls, but now I'm left with large gaps nearly an inch wide, making it impossible to install backsplash tile. When I reached out for a resolution, they offered no solutions and blamed the issue on my walls.
Additionally, the installation was careless—the installer left dangerously sharp screws protruding inside my cabinet where the support bolts were attached.
Overall, I am profoundly disappointed with the service and outcome.
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Source:Google
Dan White
Date: 2023-07-27 12:43:25
Incredibly happy with the end to end experience here. Thanks to Lindsey and the entire team there for being an integral part of designing and building our dream home. Thank you!!!!!!
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Source:Google
Jennifer Wittman
Date: 2024-10-21 19:14:27
We had our old laminate counters taken out and quartz installed and from getting the quote, install, and finish everything went great. Surfaces went above and beyond to make this work for us and the prices were very reasonable. Would recommend them for sure
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Source:Google
Todd Richwine
Date: 2024-06-03 23:53:18
Surfaces was fantastic! Lindsay was wonderful to deal with and we are so happy with how everything turned out! Would recommend them to anyone!
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Source:Google
Tyler Todd
Date: 2024-06-04 00:50:45
Lindsey and the install team at Surfaces were great! Good communication throughout and recommendations from experts
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Source:Google
David Staker
Date: 2024-06-19 15:34:21
Beau and the crew at Surfaces exemplify GREAT customer service! Not only during initial instal but following up after to address any concerns that may arise. This was an overall excellent company to work with during our new construction! I highly recommend Surfaces and would not hesitate to use them again in the future!
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Source:Google
Nancy Carter
Date: 2024-09-12 02:03:54
Love working with Surfaces! The staff is great and enjoy seeing all the beautiful work they do on IG!
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Source:Facebook
Reece Dillon
recommends
Highly recommend Surfaces for your countertops!! They have SOOO many beautiful options to choose from!! If you go in ask for Lindsey, she is amazing to work with!!
Lindsey was great to work with, answered any questions or concerns we had. If she was out of the office someone would step in and help! Everyone was professional and friendly. After looking around at other places, we are so happy we chose them! The installation crew was friendly and very knowledgeable. Would highly recommend them.
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Source:Facebook
Cacey Roller
recommends
Surfaces was so professional and extremely helpful through the entire process! They were flexible on our build, when we needed to make delivery adjustments. That was extremely helpful. From start to finish, working with Surfaces, was one of the easiest parts of our custom build. I would highly recommend them!
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Source:Facebook
Katie Jenkins
recommends
Had an overall great experience with Beau and Surfaces. Our countertops are beautiful and installation went really smoothly. The process of the template building could have been smoother, it was a bit chaotic and stressful but ultimately it paid off and things were accurate and fit perfectly.
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Source:Facebook
Rebecca Rover
recommends
Beau and the team at Surfaces did an excellent job replacing my countertops. The install was fast and the crew respectful and professional. I will use Surfaces again in the future and highly recommend!
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Source:Yelp
Tee T.
Date: 2023-03-01 23:58:29
I was referred to these folks by my A.V. guy and it was nothing but a smooth sailing through the whole project with them.
Beau found us an awesome solution for our countertops on our outdoor kitchen, fair pricing, and his team communicated before arriving, and set everything perfectly!
Oh yeah, SELECTION WAS AWESOME TOO.
They are a lil' far out from mid-town Tulsa, but it was worth the drive!
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Source:Yelp
Deanna K.
Date: 2021-03-02 05:10:41
Recently had new granite counter tops installed to replaced older granite counter tops. I received a call early one morning advising granite would be installed that morning. I had not received advance schedule or notice and had not had plumbing disconnected. Installer asked if this was new construction and when I advised I was replacing current granite, he said that was not on his work order. Then he asked if I was removing granite? I told him I was not and I would them to remove. Then he said he would need to contact the office. Office later called and said they would need to charge me additional amount to remove granite. I had made no secret to the salesperson that I currently had granite and was replacing it. No mention was ever made there was an additional charge outside of what I was quoted. So I reluctantly agreed to the additional charge. After granite was installed following day, the installers did not caulk the demarcation line from the granite counter tops and the backsplash. When I asked the installer, he said it was not his job. So I had to hire someone to caulk the line around the granite. Seems like that would have been part of the job.....
I felt customer service was lacking and once paid, you are on your own. In addition, no one ever called to ask if I was happy with the installation and product nor if I had any questions.
I expected more and was sadly disappointed.
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Source:
FAQ About Surfaces — Based on Independent Research
What materials can I order a countertop from Surfaces?
During our independent research, we found that Surfaces offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Surfaces’s clients in Broken Arrow, OK for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Surfaces fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Surfaces is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Surfaces fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Surfaces, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Surfaces most often implement in Broken Arrow, OK?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Surfaces successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Surfaces?
The company’s office is located at 14602 S Memorial Dr, Bixby, OK 74008, but its work is not limited to just the city of Broken Arrow, OK. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Surfaces work with?
Like many participants in our rating, Surfaces works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Surfaces often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Surfaces have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Surfaces has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Surfaces offer any discounts on countertop fabrication in Broken Arrow, OK?
Unfortunately, during our independent research, we were unable to reach representatives of Surfaces to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Surfaces in Broken Arrow, OK?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Surfaces. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Surfaces?
Yes, according to our research, Surfaces offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Surfaces?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Surfaces in Broken Arrow, OK. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Surfaces to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Surfaces in Broken Arrow, OK. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Surfaces offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Surfaces performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Surfaces provide for its work?
According to our information and industry practice, Surfaces, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Surfaces in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Surfaces. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Surfaces is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Surfaces know that you found them through the National Ranking Countertops Contractors!