About Superior Granite & Marble — Ranked №2 Countertop Fabricator and Installer in Madera, CA
13.18
total score
The main rating value calculated from more than 30 indicators.
Exact value: 13.178182 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Superior Granite & Marble, founded in 1984, ranked number 2 in Madera, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Superior Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Superior Granite & Marble: Total Score & Key Ratings
The Total Score of 13.18 out of 100 achieved by Superior Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Superior Granite & Marble has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.14 out of 5.
You can read detailed information and evaluations from our independent research of Superior Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Superior Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Superior Granite & Marble
Superior Granite and Marble, led by the second generation of proud owners, carries forward a 30-year legacy of granite craftsmanship. With deep roots in Central Valley's small business granite fabrication, they possess a unique ability to bring custom granite creations to life. Conveniently located off Highway 99 in Madera, California, their fully equipped stone shop handles projects of all sizes, from granite countertops to entire homes. Their dedicated team provides free estimates and samples, making it easy for you to envision the elegance of granite and marble countertops.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.3
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 12
Google
4.8
reviews: 4
YELP
4
reviews: 8
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.138889 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Superior Granite & Marble.
Unfortunately, we were unable to reach Superior Granite & Marble during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Superior Granite & Marble remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Superior Granite & Marble directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Superior Granite & Marble.
Unfortunately, we were unable to reach Superior Granite & Marble during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Superior Granite & Marble, but only indicates the absence of data. Superior Granite & Marble remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
5
Legacy
Company Age
Superior Granite & Marble is a legacy company, established in 1984.
According to our research, Superior Granite & Marble has been in business since 1984, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Superior Granite & Marble directly to confirm the details.
Own Office
0
No Data
Own Office
We were unable to confirm whether Superior Granite & Marble has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Superior Granite & Marble operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Superior Granite & Marble remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Superior Granite & Marble directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Superior Granite & Marble has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Superior Granite & Marble operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Superior Granite & Marble remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Superior Granite & Marble directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Superior Granite & Marble offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Superior Granite & Marble provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Superior Granite & Marble remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Superior Granite & Marble directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Superior Granite & Marble.
Unfortunately, Superior Granite & Marble did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Superior Granite & Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Superior Granite & Marble directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Superior Granite & Marble.
Unfortunately, Superior Granite & Marble did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Superior Granite & Marble.
Unfortunately, Superior Granite & Marble did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Superior Granite & Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Superior Granite & Marble directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Superior Granite & Marble.
Unfortunately, Superior Granite & Marble did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Superior Granite & Marble, which is recognized in our rankings for other parameters. We recommend reaching out to Superior Granite & Marble directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Superior Granite & Marble
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Reviews about Superior Granite & Marble
All (11)
Google (3)
Yelp (8)
Source:Google
Natalie Garabedian
Date: 2017-05-19 23:31:22
I was impressed with the quality of their work and how fast the they installed the granite after making templates. I could tell my satisfaction was a priority. The entire team was professional, punctual, and a pleasure to have in my home. I highly recommend Superior Granite and Marble!
Read more
Source:Google
Justin Page
Date: 2024-03-20 19:35:33
Excellent work. Clay gave me a great price and made this job a priority. It only took about 2 weeks from the time he first walked in the house for the bid, until it was complete. Part of that time they were waiting for me to finish the final touches on the new cabinets. I had several other quotes done. They all said it would be between 2 to four months before the project would be completed. Some didn't want to do the 3cm granite I wanted and would only do 2cm. Superior did high quality work and did it quickly. I felt completely comfortable with them at all times in my home. I give them a 5 star review and would recommend them to anybody wanting stone work done. They also did my fireplace.
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Source:Google
Samuel D
Date: 2017-02-16 05:02:50
I was very impressed with their service and quality of their granite. Their granite seemed to be more colorful than other dealers. Their crew was all dressed well and gave me confidence to open up my home to them.
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Source:Yelp
Paul N.
Date: 2019-05-08 10:52:38
These guys do excellent work, picked out some granite countertops for my restrooms on Monday and on Friday my countertops were installed when they said they would be done. I recommend superior granite to anyone, top notch work and they get it done fast!
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Source:Yelp
John C.
Date: 2019-02-26 20:42:06
Had a great experience working with Clay and his team. Highly professional and fast service.
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Source:Yelp
Natalie G.
Date: 2017-05-19 23:38:54
Superior granite was recommended by a contractor who uses them regularly. I was impressed with their price, the fast installation, professionalism, and the beauty of their work. My kitchen and bathroom are gorgeous! They were a pleasure to have in my home! (And punctual!)
Read more
Source:Yelp
Jim B.
Date: 2016-03-15 16:11:56
I got the very best service and the most amazing counters. Everyone was helpful Clay did great work and I will be recommending everyone here. Thanks guys!
Read more
Source:Yelp
Daniel B.
Date: 2014-10-02 19:41:22
Superior Stone are the best when it comes to granite. I've had them complete a couple projects for myself as well as relatives of mine. I got a few quotes from other granite installers and fabricators, and Superior not only came in for a better value, they finished the projects in a timely manner. They even coordinated a selection of a headstone for my late grandmother, and it is absolutely beautiful. If you want a haggle free quote and professional service call Superior Stone ASAP. They are also good at cleaning up after themselves as I was worried some contractors tend to be careless and leave trash everywhere. If there is a stone out there they can get it for you.
When I get my new house, you better believe I'm calling Clay at Superior.
Read more
Source:Yelp
Asia G.
Date: 2013-12-14 02:41:07
I loved working with this company for my GORGEOUS kitchen countertops & backsplash. I had quotes from 3 fabricators in the area & met a couple of their owners who basically turned me off by their arrogance & cocky attitude. So, I had a hard time moving forward because of attitudes like that even though they had glowing reputations.
I was so impressed with Clay. A total professional & his wonderful service rep, Monica. Both responded promptly to every question & phone call I had which made them stand outs in the industry!
The installation turned out BEAUTIFUL & I'm sure the backsplash going in tomorrow will be AMAZING as well!
I highly recommend this company especially since I had another company do my bathroom granite & that job pales miserably compared to my INCREDIBLE KITCHEN countertops!
Now, the down side is....and this is true no matter what industry you're in...there are delays. For instance, during this time the weather was in the 20's causing the glue to dry slower which stalled the installation.
If you're not one who likes to wait, just call & find out why any service provider is late & get answers rather than stew over it.
The best part in all of this, is the quote! Call them & you will be totally impressed like I was. I was sold the day Clay came out to do an estimate. I know 2 others in the area who are also very happy with their granite or quartz installation. THANK YOU SUPERIOR GRANITE!!!
A very happy customer
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Source:Yelp
T. S.
Date: 2020-06-15 19:58:14
Clay was a gentleman and nice in the beginning and even did a good job installing our granite. But during demolition, they filled all the drawers and drawer slides with mortar dust and chunks and tore a peace of our sheet rock texture outside of where the back splash would cover. He promised several times he would make us happy and take care of everything. NOT. Every time we brought it up he would put it off. He also told us he would bring us the large cut-outs from the sink and range top, we paid for the, he never did and my wife had to drive to Matera to his shop to pick them up. Jump forward to this past weekend, My wife called Clay to ask about fixing the two issues and he went off on her over the phone, called us both "too picky" and " he would not drive up here again" he would not let her talk for over a minute while he yelled at her and ranted on. Do not become one of this emotional mini's customer. He owes my wife an apology, I think I'll go to his shop and get my apology in person.
Todd from Coarsegold.
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Source:Yelp
Lisa C.
Date: 2014-05-30 23:34:32
The WORST customer service ever!!!!! We went to look for granite, no one wanted to help us, we picked out a piece we Liked they said it would only take a couple days, two later they haven't done it, kept beating around the bush two weeks after that they tell my husband we aren't a priority and it'll be at least another two weeks. I guess they only like you if your spending a lot of money. Needless to say we will be another place to take our business.
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Source:
FAQ About Superior Granite & Marble — Based on Independent Research
What materials can I order a countertop from Superior Granite & Marble?
During our independent research, we found that Superior Granite & Marble offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Superior Granite & Marble’s clients in Madera, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Superior Granite & Marble fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Superior Granite & Marble is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Superior Granite & Marble fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Superior Granite & Marble, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Superior Granite & Marble most often implement in Madera, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Superior Granite & Marble successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Superior Granite & Marble?
The company’s office is located at 18888 Varden Dr, Madera, CA 93638, but its work is not limited to just the city of Madera, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Superior Granite & Marble work with?
Like many participants in our rating, Superior Granite & Marble works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Superior Granite & Marble often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Superior Granite & Marble have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Superior Granite & Marble has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Superior Granite & Marble offer any discounts on countertop fabrication in Madera, CA?
Unfortunately, during our independent research, we were unable to reach representatives of Superior Granite & Marble to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Superior Granite & Marble in Madera, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Superior Granite & Marble. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Superior Granite & Marble?
Yes, according to our research, Superior Granite & Marble offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Superior Granite & Marble?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Superior Granite & Marble in Madera, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Superior Granite & Marble to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Superior Granite & Marble in Madera, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Superior Granite & Marble offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Superior Granite & Marble performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Superior Granite & Marble provide for its work?
According to our information and industry practice, Superior Granite & Marble, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Superior Granite & Marble in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Superior Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Superior Granite & Marble for a Free Estimate
Superior Granite & Marble is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Superior Granite & Marble know that you found them through the National Ranking Countertops Contractors!