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About Summit Granite Stone Design — Ranked №1 Countertop Fabricator and Installer in Milwaukee, WI
76.78
total score
The main rating value calculated from more than 30 indicators.
Exact value: 76.783267 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Summit Granite Stone Design, founded in 2004, ranked number 1 in Milwaukee, WI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Summit Granite Stone Design among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Summit Granite Stone Design: Total Score & Key Ratings
The Total Score of 76.78 out of 100 achieved by Summit Granite Stone Design in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Summit Granite Stone Design has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.39 out of 5.
You can read detailed information and evaluations from our independent research of Summit Granite Stone Design’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Summit Granite Stone Design directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Summit Granite Stone Design
Searching a reliable provider of vanity countertop services in the Great Lakes area? Don’t hesitate to have a deal with Summit Granite Stone Design. This is a high-quality local producer of organically-made sets and items. The entity produces and installs quartz and granite countertops, floors, and walls from materials directly delivered from the best Italian and Brazilian fields. The crew is highly qualified and ambitious, which explains its desire to go beyond the standard services. It will lay itself out to help you select the right faucets and sinks, install them correctly and give detailed advice on good and prolonged use of any provided product.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 121
Google
4.7
reviews: 106
YELP
3.5
reviews: 15
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.394659 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Summit Granite Stone Design as Excellent.
Our mystery shopper research revealed that the staff at Summit Granite Stone Design provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Summit Granite Stone Design’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Summit Granite Stone Design directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Summit Granite Stone Design as Excellent.
The staff member from Summit Granite Stone Design who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Summit Granite Stone Design may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.8
Experienced
Company Age
Summit Granite Stone Design is an experienced company, operating since 2004.
Our research revealed that Summit Granite Stone Design began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Summit Granite Stone Design directly.
Own Office
5
Has Office
Own Office
We note that Summit Granite Stone Design has a dedicated office.
Our research revealed that Summit Granite Stone Design operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Summit Granite Stone Design directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Summit Granite Stone Design has its own production facility.
Our research revealed that Summit Granite Stone Design operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Summit Granite Stone Design directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Summit Granite Stone Design offers discounts for veterans.
Our research revealed that Summit Granite Stone Design provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Summit Granite Stone Design directly to confirm the accuracy of this data.
Production time
4
Fast
Production time
We rate the production time of Summit Granite Stone Design as Fast.
According to our research, Summit Granite Stone Design quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Summit Granite Stone Design during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Summit Granite Stone Design.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Summit Granite Stone Design as Standard.
Summit Granite Stone Design requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Summit Granite Stone Design may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Summit Granite Stone Design.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Summit Granite Stone Design as Very Fast.
Our mystery shopper research revealed that Summit Granite Stone Design prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Summit Granite Stone Design is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Summit Granite Stone Design.
Affordability
3.4
Average
Affordability
We rate the price level of Summit Granite Stone Design as Average.
Our mystery shopper evaluation found that Summit Granite Stone Design quoted a price of $116.4 per square foot for Calacatta Idilio quartz and $0 for Carrara Morro quartz.
The total price for the finished and installed product measuring 83.4 square feet was $9708 for Calacatta Idilio quartz and $ for Carrara Morro quartz.
These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Summit Granite Stone Design.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Summit Granite Stone Design
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Bathroom supply store
Cabinet maker
Home improvement store
Kitchen supply store
Stone supplier
Reviews about Summit Granite Stone Design
All (30)
Google (15)
Yelp (15)
Source:Google
Dave H
Date: 2022-08-04 22:08:55
We had a great experience with Summit Granite. We were remodeling our kitchen and one of the only things that went exactly as it should have was our counters and sink install.
Jenny was great to work with from the first day my wife and I picked out our quartz to each time we had questions afterwards. We were able to pick out our quartz and have enough of it set aside that first day to allow install in a timely manner. Other big box stores said it would be 3 months to get counters, but Summit could have had them installed in a couple weeks.
We needed to have the counters installed on two separate days due to a delay with a kitchen cabinet. Summit did not charge us extra trip or install fees. When they came to measure they explained all of the options to us and when the install day(s) came, everything went smoothly. The install crew was very neat and explained care for the counters before leaving. We would definitely recommend Summit Granite!
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Source:Google
Gregory Butler
Date: 2024-12-14 16:27:30
We chose a quartz countertop. Great experience with Summit. Measurement was done quickly and correctly. Installation was done quickly, when promised, with precision, and expert care. We highly recommend using Summit!
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Source:Google
Sara Bierdemann
Date: 2024-09-04 07:32:35
We recently remodeled our kitchen and used Summit Granite for our quartz countertops. Jenny, the owner, was so incredible to work with and helped us each step of the way. Summit Granite has a beautiful showroom to get ideas, in addition to a huge warehouse to see countless slabs of stone. The price, the fast installation process and overall service made it easy to give Summit Granite 5 stars!
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Source:Google
Ken Lee
Date: 2024-09-22 21:36:16
We did kitchen counter with Summit. Everything worked out perfect. Really liked the professional way the project was handled on time. The owner even came to check after it was installed the next day. Our family loved it so much that we did two other bathroom counter tops later. Very good job and good price!
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Source:Google
Laurie McIntyre
Date: 2023-06-12 17:20:59
Summit Granite did a fantastic job installing a stunning laundry room countertop! The team was professional, knowledgeable, helpful and timely from selection to installation. Jenny, the owner, is especially wonderful and delightful to work with. I highly recommend their product and services!
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Source:Google
Sally K. Hanson
Date: 2024-06-27 12:20:08
Jenny and her staff are the consummate professionals...we recommend them to all our clients looking to upgrade countertops. We have used their services in our home as well. Summit IS the top choice for granite and quartz !
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Source:Google
John Streff
Date: 2024-11-30 22:06:22
I bought cabinets and Countertops from Summit Granite and couldn't be happier. The old days of good customer service are clearly present at this company!! Jenny and her staff could not have been more helpful. And I am one of those customers that can't make up his mind, they were patient with me, very knowledgeable and clearly knew their products. The cabinet Installer, who installs for the big box stores commented on how sturdy and well built the cabinets were, telling me they were the best quality cabinets he had installed. And the countertops were beautiful, was hard to make a decision with all the quality slabs they had to choose from. One slab as beautiful as the next. And the price was absolutely reasonable. I couldn't be happier!! Thanks Jenny, Alex and everyone there!!
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Source:Google
Ch Smith
Date: 2022-04-27 17:06:48
Excellent experience. We worked with Summit Granite on our kitchen countertops. Jenny was a pleasure to work with. Punctual, professional, knowledgeable and helpful. We needed to fit everything in a tight budget and she helped us a lot with their solutions and creative ideas. She understood our needs, worked really hard and finished a job within a reasonable timeframe. We are totally satisfied with her service. Don’t hesitate to pick Summit Granite if you need someone reliable to install your granite countertops. Good job, thanks!
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Source:Google
Josh Hernandez
Date: 2024-12-13 22:33:57
Originally reviewed as a 2/5 and revised to 4/5
Original comment: Had a relatively small project with Summit. Their first cut was wrong and now they’re roughly two weeks past original promised delivery. Be prepared for delays.
Updated: Summit did everything possible to make it right. Aligned with most other comments, they do great work. The delay mentioned above can be chalked up to the holidays and a laps in communication.
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Source:Google
A Huber
Date: 2024-03-01 19:04:28
We had the best experience working with Summit Granite in West Allis. Jenny was so helpful and kind, answered all of our questions and gave amazing advice. We couldn’t be happier with our countertop. The installers were kind, courteous, and did an amazing job installing. All around a great experience and would highly recommend.
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Source:Google
jacqueline cordova
Date: 2024-12-14 16:54:26
We chose a quartz countertop, after reviewing Summit’s big selection in the back. They worked with us on scheduling the measurement and installation. Measurements were done efficiently, quickly, and on time. Installation done a week later. The crew was professional, and detailed. The seaming was done properly and color-matched with an eye to excellence. We highly recommend using Summit!
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Source:Google
Tim Brennan
Date: 2022-12-02 19:08:36
We’re extremely happy with the work!! Alex in the showroom was really helpful and knowledgeable. Their selection was great. Dustin and the guys who came in to do the work were really respectful of our house and took great care in making sure that everything was up to their expectations (beyond ours) and followed up with tips for maintenance. Just a great crew! From beginning to end, the whole experience was quick (2 weeks between selection and installation) and extremely pleasant. This was the biggest step in our kitchen remodel and they made it easy. Would 100% recommend to anyone looking to have work done.
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Source:Google
Dominick Wendt
Date: 2024-01-11 01:46:43
We recently remodeled a condo and I chose Summit Granite since we’ve done many projects with them over the years. The guys did a great job installing the countertops. We even played devils advocate and checked out some other fabricators as well as the wholesale companies in the area to see all of the selections, and I can honestly say I liked Summit’s the most. One piece of constructive criticism would be I wish the guys would have been a little more through with the caulk and glue, but that was no problem for us to finish up. I was extremely impressed by how the fabricators were able to cut the stone in such a way as to maintain the lines in the stone upon installation. Even the seams are barely visible. Whenever we have company over the first thing I hear is “omg I love the countertops!”. So yeah, awesome job!!!
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Source:Google
Terri Melton
Date: 2025-01-04 15:33:29
We were very pleased working with Summit Granite for our new quartzite countertops. There were so many choices for unique natural stone on-site. Jenny was helpful to work with in the selection process showing us different options based on our budget. They design the cuts well, so the most beautiful pieces are in most used locations of the counter and design flows from the counter to the backsplash. The installation team was professional and completed good work. We were so happy that Jenny worked with us to install our last countertop months after the initial project once a new cabinet was constructed. Summit Granite is a great business to work with.
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Source:Google
Aaron Ackerman
Date: 2023-04-19 13:05:16
Best granite store in the area. Has the slabs to help you visual but what differeniates them is their straight-forward pricing model and timeliness on install. Many granite stores you cannot get solid pricing and they tag things $, $$, $$$, etc. Summit I had my exact measurements and they gave me the exact out of pocket price I would pay the first day I walked into the store. Throughout the process there was great communication from Alex and Justyna at the store and the installation happened just 10 days after signing! Highly reccomend these guys!
--Note-In the pictures we went with the Taj Mahal quartizite.
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Source:Yelp
Mike V.
Date: 2024-09-16 14:14:14
Our daughter bought a new house and decided she wanted to upgrade the countertops.
She had three bathrooms and the kitchen to do, including an overhang for seating in the kitchen.
We went to Menard's to get an idea of what was available. Unfortunately, they weren't much help.
So I hit the internet for more information and learned a lot about the variety of stone and man-made products.
Granite sounded good, but quartz looked to be the best for low maintenance and durability.
We looked up local shops and went on a mission to find the right product, be it quartz or granite.
After spending an entire Saturday shopping, we found one business that seemed pretty good.
None of the businesses gave me a really good feeling.
I called The Tile Shop on Hwy 100 and asked if they sold countertops and the gentleman said sorry no.
I asked if he could recommend anyone, and he answered I only recommend one place, and that's Summit Granite.
We went to Summit and were greeted by Jenny, the owner. She was so wonderful to deal with.
Jenny explained everything you could ask about both quartz and granite and then took us into her warehouse.
There we viewed all of her granite supply and some quartz as it comes from the factory.
Jenny came to the house the next day to take measurements in order to come up with an estimate.
We had a total of three estimates, and Jenny was competitive with the others.
However, her customer service was priceless.
When the slabs arrived, Jenny spent two hours with me laying out the best way to cut the quartz slabs to render their natural beauty.
She was able to extract the kitchen counters and two bathrooms from the two slabs we purchased.
We purchased a remnant piece for the third bathroom. She also fabricated some shelves and a shower step from the remnant.
This was actually a cool process, as she marks everything up with tape for the fabrication and cutting process.
The same installation team came and removed the old countertops and installed the new ones.
They have been with Summit for years, and that's an important factor for me.
We could not be happier with Summit Granite and Jenny.
It's wonderful to work with someone so knowledgeable, caring and professional.
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Source:Yelp
Jan B.
Date: 2024-06-28 05:30:11
I was a extremely happy customer of Summit Granite. They were told about my problem with another company that completely installed a countertop, without the expertise of this company. ( The other company in Cudahy did not level my countertop, which was the main problem, so they could not get the countertop backsplash to fit. After taking it back they cracked it.) I didn't know what to do. Through my daughter, an interior designer in Madison area, I found this company. They completely took care of fixing me a new countertop. The first company gave me a refund and I used it to purchase the last slab of the same countertop which they installed correctly.
Jenny, at Summit called together all of the workers who put their heads together to figure out how to do this so the new slab wouldn't have the same problem. They put a 20 year sealant on it. They also noticed my dishwasher wasn't anchored earlier by the installer I bought it from. They fixed that too. All that I can say is that they don't cut corners at all and do things the right way, (ie the company in Cudahy put an extra hole for the faucet that I didn't need there at all). They also work with a great tile backsplash installer team ( husband and wife) that also was so efficient and left no mess whatsoever. I am very proud to leave this review. They deserve it.
Sincerely,
J Brannan
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Source:Yelp
Terry A.
Date: 2023-01-12 17:28:33
No moss grows under their feet at Summit Granite! Their selection is fantastic, and once you pick something you like, you'll have a new countertop, installed!, in a week's time. From the owner to the support staff/measurer/installers/plumber.....Super kind and knowledgeable people. 10 out of 10! Would definitely recommend.
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Source:Yelp
Ellie B.
Date: 2022-05-25 20:08:44
My experience with Summit Granite was great. We met with Alex and showed him our Ikea kitchen plans. After selecting the slab of quartz we wanted, he was able to draft up an estimate. We put some money down to hold our piece and made plans to call when we were close to having our new cabinets installed.
Once we were ready, we scheduled an appointment for someone to come out to measure and another date for installation (about 1.5 weeks after the measuring). Alex did have to reschedule our measurement day but it did not effect the install day, so that was just fine.
Sykim called ahead and showed up at the expected time to measure. He was friendly, professional and fast. The installers, Dustin and Julio, were also prompt, friendly, professional, and fast. Afterward, discussing the contract was prompt and easy with some back and forth emails to Alex and we could do payment over the phone.
Overall, I worked with a great team and would highly recommend Summit Granite.
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Source:Yelp
Anne M.
Date: 2022-04-27 16:49:12
Excellent experience. We worked with Summit Granite on our kitchen countertops. Jenny was a pleasure to work with. Punctual, professional, knowledgeable and helpful. We needed to fit everything in a tight budget and she helped us a lot with their solutions and creative ideas. She understood our needs, worked really hard and finished a job within a reasonable timeframe. We are totally satisfied with her service. Don't hesitate to pick Summit Granite if you need someone reliable to install your granite countertops. Good job, thanks!
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Source:Yelp
Brea S.
Date: 2020-08-12 14:26:28
Staff are extremely knowledgeable and friendly. I have an odd sized bathroom sink top and was looking to replace only that part of the unit. They helped me find a remnant stone as well as customize the rest of the top to my liking. Scheduled both the measurement and install at time of purchase. The person who came out to measure asked thoughtful questions and ensured the outcome would match my aesthetics. Very impressed with the outstanding service, attention to detail and ease of what could be a clunky install process. 10/10.
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Source:Yelp
Leon P.
Date: 2018-01-22 03:08:09
Hiring Summit was a great pain-free experience. Jenny was very nice and professional about being available to help us find a granite countertop that met our style and budget. The installation process, despite a hiccup with the measurements of one piece, was awesome overall: the 2 installers worked very diligently, precisely, and professionally. What I liked most was how transparent they were, as they were happy to answer any questions so I understood what kitchen areas they did and did not have to affect, and they gave their own advice from past experience on customizations. Some hiccups are inevitable sometimes, but it was easy to get in contact with Jenny to schedule a time for them to make a correction. Overall, pretty happy with the job well done.
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Source:Yelp
Angie F.
Date: 2017-07-23 17:38:47
Summit Granite did an exceptional job in my parents' kitchen and basement. It was a big WOW when I saw the place. It was a big project and my parents were extremely satisfied with their experience as well as the outcome that they asked me to write the good reviews on their behalf because they don't know computers.
"The staff were very professional, the sales rep, the installers and the manger. They were so helpful from the moment we walked in. From picking out the stones, the measurement, pricing, to the installation, everything was done in a timely manner. After sale service was satisfying and prompt as well. They patiently answered all the inquiries and quickly took care the concerns that we had. Our kitchen and basement now look 10 times better than they were."
I will eventually need to replace the countertop in my home. My parents highly recommended Summit Granite. I will share my thoughts after the job is done at mine. Based on the experience my folks had with them, I believe I won't be disappointed.
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Source:Yelp
Amanda K.
Date: 2014-12-20 04:49:19
Very pleased with our results. Shopped around to several companies and had received many different quotes. Summit was the most reasonable. They weren't over powering with the sales pitch either. Justine was very patient with us in our decision making. It took quite a while before we were ready to purchase because I was super indecisive about which granite to choose. She helped a ton too. We brought in our floor and cabinets and went with her suggestion which I absolutely love more than our choices. The tear out and installation took only 2 hours. They had to come back to repair some of the caulk and to smooth out a corner. They were very efficient with repairs. Would highly recommend.
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Source:Yelp
Warren D.
Date: 2020-12-06 18:49:20
I had been wanting to find a solution to my lannon stone planter in the living room for quite some time and then stumbled across Summit Granite for the answer.
I'm sure that an indoor planter in an area that doesn't get sun seemed like a great idea in the 1960s when the home was built, but I never loved the idea. I first checked out the big box stores but they didn't want anything to do with my tiny project (50 inches x 20 inches), but Summit Granite was more than happy to assist.
I sent an email through their website and Justyna replied quickly with a rough estimate and an offer to come in and take a look at their remnants. When we stopped in, she was great; warm and welcoming and offered suggestions that helped in selecting the perfect color/pattern for our space at a decent price.
I have to go three stars, unfortunately as the pickup experience was quite poor. Justyna advised to call the day of the scheduled pickup to confirm everything was a go, which I did. The person that answered the phone was flustered by my call and asked if he could call me back. I reluctantly agreed and over an hour later I received a call that it was ready for pickup and if I could come and get it immediately that would be best (I would have been there far earlier if he could have told me it was ready when I initially called...), so I dropped everything and left. Before hanging up, I asked where I should park and was told to park out front.
20 minutes later when I arrived, I was told that I will actually need to park in the back... But first I was taken back to the piece and when we arrived, it was upside down and topped with random trash, including a Pepsi can. I get that my project was likely a fraction of the cost of the average kitchen remodel, but that doesn't mean I like my item to be treated literally like garbage.
Thankfully the piece looked amazing and once I went back out the building and moved my car, we got it loaded up into my car.
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Source:Yelp
JoAnn T.
Date: 2022-06-09 00:21:06
Just wanted to update on the mess! As of today June 8,2022 Door still hasn't been installed and I'm STILL waiting for Jenny to call me back! Since March. Just ignores customers thinking they'll forget. Utterly ridiculous! Do not even bother. Have no idea how they're still in business
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Source:Yelp
Deb G.
Date: 2022-02-07 19:37:00
Giving Summit Granite a score of 1 star is being generous. We ordered our new countertops from them but from the time we placed the order, they did nothing correct.
-Installation did not occur, when initially scheduled
-Holes in countertops not cut to correct sizes for the sink, faucet and stove top so the installers had to cut the openings, I'm my kitchen, creating a dust bowl throughout my entire home
-Sink is not centered under the window
-Adhesive missing in some areas and stuck to the top of the counters in many areas
-Layout of stone was not what we initially picked out
When I tried to convey this to Alex, our salesperson, he was genuinely disinterested and disconnected. We made two appointments for Alex to come to our home to see for himself (he canceled one at last minute when I called him to confirm and no showed for the second appointment. I then spoke with owner Jenny, who was easier to speak with, but definitely only interested in getting her final payment rather than correcting the issues. Since they were unwilling to correct any of the issues, we did not pay them the full balance. I would never do work with them again and recommend finding someone else to handle your countertop needs.
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Source:Yelp
Michael B.
Date: 2017-07-07 14:40:30
Worst customer service experience of all time. Lack of communication, lies, poor quality, lack of business ethics. Horrible example of a business.
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Source:Yelp
Katie T.
Date: 2015-03-30 20:51:15
Took the time on my day off to go in and pick out the material for our bathroom vanity. I was interested in the HanStone however the sales person was hung up on how much more money it would be. I really don't care because I need something that is low maintenance, doesn't stain and that I don't need to seal. I found exactly what I wanted and they said an estimate would be emailed by the next day. I have followed up twice and still two weeks later have yet to receive an estimate. Needless to say I went to AB&K and placed my order this week, the sales woman was amazing and more then happy to send me an estimate the same day as I was in there.
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Source:Yelp
Lauren A.
Date: 2014-01-24 04:39:05
Very unprofessional in dealing with complaints. Rude and disrespectful, an overall horrible experience.
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Source:
FAQ About Summit Granite Stone Design — Based on Independent Research
What materials can I order a countertop from Summit Granite Stone Design?
During our independent research, we found that Summit Granite Stone Design offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Summit Granite Stone Design’s clients in Milwaukee, WI for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Summit Granite Stone Design fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Summit Granite Stone Design is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Summit Granite Stone Design fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Summit Granite Stone Design, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Summit Granite Stone Design most often implement in Milwaukee, WI?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Summit Granite Stone Design successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Summit Granite Stone Design?
The company’s office is located at , but its work is not limited to just the city of Milwaukee, WI. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Summit Granite Stone Design work with?
Like many participants in our rating, Summit Granite Stone Design works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Summit Granite Stone Design often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Summit Granite Stone Design have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Summit Granite Stone Design has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Summit Granite Stone Design offer any discounts on countertop fabrication in Milwaukee, WI?
Yes, based on the results of our research, Summit Granite Stone Design offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Summit Granite Stone Design in Milwaukee, WI?
According to the assessment of our independent rating, Summit Granite Stone Design in Milwaukee, WI falls into the category of contractors with a mid-range price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $9708$ at a rate of $116.4$ per sq. ft., and the cost using Carrara Morro quartz was $$ at a rate of $0$ per sq. ft. These values fell within the city-wide market average, which allowed us to classify Summit Granite Stone Design as a company with a moderate pricing policy.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Summit Granite Stone Design?
Yes, according to our research, Summit Granite Stone Design offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Summit Granite Stone Design?
According to the results of our independent research, Summit Granite Stone Design in Milwaukee, WI offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Summit Granite Stone Design to prepare a quote for countertop fabrication and installation?
According to our research, Summit Granite Stone Design in Milwaukee, WI prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Summit Granite Stone Design offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Summit Granite Stone Design performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Summit Granite Stone Design provide for its work?
According to our information and industry practice, Summit Granite Stone Design, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Summit Granite Stone Design in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Summit Granite Stone Design. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Summit Granite Stone Design for a Free Estimate
Summit Granite Stone Design is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
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