StoneWorks

We rate the staff friendliness of StoneWorks as Excellent. Our mystery shopper research revealed that the staff at StoneWorks provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with StoneWorks’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting StoneWorks directly to better understand their approach to customer service.

We rate the staff expertise of StoneWorks as Excellent. The staff member from StoneWorks who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at StoneWorks may vary. We recommend contacting the company directly for more comprehensive information.

StoneWorks is a legacy company, established in 1987. According to our research, StoneWorks has been in business since 1987, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting StoneWorks directly to confirm the details.

We note that StoneWorks has a dedicated office. Our research revealed that StoneWorks operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting StoneWorks directly to confirm the latest details.

We note that StoneWorks has its own production facility. Our research revealed that StoneWorks operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting StoneWorks directly to confirm the accuracy of this data.

StoneWorks offers discounts for veterans. Our research revealed that StoneWorks provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting StoneWorks directly to confirm the accuracy of this data.

We rate the production time of StoneWorks as Very Fast. Our mystery shopper research revealed that StoneWorks quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. StoneWorks is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by StoneWorks during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with StoneWorks.

We rate the deposit level of StoneWorks as Very High. StoneWorks requested a deposit of 90% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with StoneWorks the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by StoneWorks may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from StoneWorks.

We rate the quote preparation speed of StoneWorks as Very Fast. Our mystery shopper research revealed that StoneWorks prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. StoneWorks is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with StoneWorks.

We rate the price level of StoneWorks as Above Average. According to our mystery shopper research, StoneWorks quoted a price of $105.71 per square foot for Calacatta Idilio quartz and $89.03 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $8816 for Calacatta Idilio quartz and $7425 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from StoneWorks.