Stonehouse
since 2001
Examples of works performed by Stonehouse
Get a free estimate:
About Stonehouse — Ranked №1 Countertop Fabricator and Installer in Cathedral City, CA
total score
Exact value: 20.928889 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Stonehouse, founded in 2001, ranked number 1 in Cathedral City, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Stonehouse among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Stonehouse: Total Score & Key Ratings
The Total Score of 20.93 out of 100 achieved by Stonehouse in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stonehouse has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.12 out of 5.
You can read detailed information and evaluations from our independent research of Stonehouse’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stonehouse directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Stonehouse
Welcome to Stonehouse, where quality, affordability, and exceptional service converge! With two strategically located stores in the picturesque Coachella Valley, Stonehouse has solidified its reputation as the go-to establishment for contractors, homeowners, and interior designers seeking top-tier stone and tile solutions. Their commitment to excellence is reflected in their competitive pricing on a diverse array of materials, including granite, slate, porcelain, and ceramic, ensuring that your project is not only completed on budget but also boasts the finest materials available. Explore their kitchen countertop installation near you for added convenience and personalized service.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 56
YELP
reviews: 24
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Stonehouse
Accepts Credit Cards
Flooring contractor
Flooring store
Reviews about Stonehouse
All (35)
Google (8)
Yelp (27)
Tim Mathias
Date: 2023-08-05 00:19:58
Great variety of tile choices. Selection can be overwhelming but nice to be able to see so many choices all in one place. Staff is friendly and eager to help.
Read more
Michael Roberts
Date: 2019-12-31 10:11:24
Without any question this is the best place in The Valley for all your stone and tile needs. They have an incredible selection The most amazing and unique products together with a great staff, knowledgeable across-the-board.. Ask for Todd. He is genuinely a great guy and very helpful... but better than anything they treat you like a valued customer. They are truly unprecedented and I highly recommend them... They are patient and kind and truly care about your project no matter how small or big..
Read more
Mike Fritz
Date: 2024-06-11 16:49:14
Great pricing and selection. My contractor brought me here.
Read more
Daniel Ramos
Date: 2024-04-07 12:44:19
Best customer service and best delivery service in the valley
Read more
Héctor Maqueda
Date: 2023-12-15 06:05:09
A store with a lot of variety in materials and very good quality, the prices are acceptable, I do recommend it.
Read more
Andrea Crook
Date: 2019-10-15 01:32:39
I have to say this store is top-notch one of the better highly recommended stores in the valley. If you need to find unique stone Todd is your guy. He is very knowledgeable in every way.
Read more
Hector Perez
Date: 2023-11-17 06:07:19
Excellent store to purchase construction material, related to tile and stone, good price and quality.
Read more
Joseph Whitesides
Date: 2024-05-12 22:54:00
Best place in the desert for all your tile and stone needs
Read more
Les G Y.
Date: 2025-06-05 19:51:06
Great conversation with Todd regarding our needs and the opportunity for Stonehouse to help us. Todd has a clear understanding of the business and the customer issues, he asks great questions and listens to the client!
Read more
Cara W.
Date: 2025-05-29 23:56:14
Fantastic local tile business. I work in design, but not specifically tile, and besides being helpful and cool the staff here are a wealth of knowledge on the subject.
Read more
Alexandra M. D.
Date: 2025-03-15 15:52:46
Everyone is great to work with. Danny the salesman is very helpful, knowledgeable and accommodating to the customer. Daniel has worked here for 20 years and does the delivery. He delivered product yesterday, always helpful. Usually when staff is nice and friendly that means the owners are good people. I asked Daniel about that and he said the owners are great people and he feels fortunate to be part of the team. Alexandra Dymond
Read more
Tim H.
Date: 2025-01-19 20:58:58
Stonehouse has the feel of a high end store, but with competitive pricing and great tile. From some very nice Italian to some inexpensive options, I think they cover the range of options nicely. The staff is helpful, and absolutely not pushy. That work hard to help folks find what's right for the job. Contractor friendly, end user friendly, and designer friendly. What I am very impressed by was their ability to refer people to other places, if they don't have the perfect item. Definitely a trustworthy place to do business with and I highly recommend them.
Read more
Jimmy L.
Date: 2024-11-06 19:53:08
If you need tile this is the place to go. No need going to OC on State College., the selection and prices are the same. Todd was wonderful in helping to get the product.
Read more
K M.
Date: 2023-03-09 01:22:04
Really happy with the quality floor tile I found here after a long, fruitless search at 'floor and decor.' Small place with a family environment feel. They were all professional and helpful with great advice. No bs. Thank you Todd and company.
Read more
Dave C.
Date: 2022-02-03 00:11:08
Todd and his team are awesome. He was very patient with us. Very knowledgeable and we are very happy with our purchase.
Read more
E M.
Date: 2019-07-16 23:38:48
My first major remodel for my home.... Replaced the entire floor and added some accent walls with beautiful mosaic and marble tile. Eduardo was extremely helpful since day one. He went above and beyond to make the impossible possible. I feel like I got the best prices and the best service with Eduardo at Stonehouse. I know there were times when things were hectic at the store. Consumers can be so demanding! But I always feel like I was taken care. I will definitely use them again.
Read more
Carol W.
Date: 2019-07-11 00:01:36
Best tile company in the desert! High quality, affordable tile. Referred by Remodel Door and More employee. Going tomorrow to order larger time sample as only had a two by two inch sample. Down from Big Bear for two days, so will go tomorrow.
Read more
Joanne H.
Date: 2019-01-15 17:38:48
Our contractor sent us to Stonehouse Tile and we couldn't be happier. Todd helped us in the showroom and let us take samples home. He suggested we go to the fabrication site to look for remnants for a small job and we found the perfect piece. Andy Monica (owner) was at our place several times checking on the initial repair attempt, then made us a good deal when we eventually decided we needed to replace it all. Our installer was meticulous and professional - end result is beautiful tile floors we love. This company is top notch in my book!
Read more
Maria Elena S.
Date: 2019-01-04 16:23:20
Danny was very helpful. He is friendly and k lws what hes doing and i appreciated his help as i am new to tile issues.
Read more
Lynda S.
Date: 2018-09-12 21:39:32
My contractor recommended we check out the choices at Stonehouse Tile as we were unable to find exactly what we wanted from the larger tile companies. I was amazed to see the selection as their showroom was not nearly as large as the larger companies - they still managed to have a great selection. I found a tile that worked perfectly, the service was extraordinary, and the prices were surprisingly competitive (not something I expected since they aren't one of the mega stores). I worked mostly with Eduardo who went above and beyond to be sure we got the tile we wanted. The guy in the back (didn't catch his name) was also very helpful - everyone was friendly. I know one of the reviews complained about how expensive they were - I didn't find that to be the case. Of course, it depends on the product you select. We selected a tile that retailed for $4/sqft - w/the contractor discount we got it for $3.25/sqft. However, the choices we compared it to at the other stores were $10/sqft and $15/sqft. Needless to stay, we could have spent 4 times as much if we'd gone w/the more expensive tile. We actually liked the less expensive tile the best. That almost never happens! I have two suggestions - 1) the showroom could be more organized and 2) samples are limited. Having said that, this is not one of the mega companies, so I understand the limitations inherent due to their size. Overall, my experience was 5 stars - I can definitely recommend this company.
Read more
Lynda K.
Date: 2017-07-13 19:00:33
After stopping by more than six tile outlets in the Coachella Valley, I returned to Stonehouse Tile which had originally been recommended by a property manager friend. There I had seen tile that I liked, and I spoke to Todd who made some recommendations and even pointed out a different tile that better suited my needs. In just a few days, he was able to get the tile ordered, shipped from Ontario, and jumped over some hurdles to make sure the installation was complete by the date we had to move in. We are delighted with the tile, the installation was professional and excellently done by Monica Tile, and we are most grateful to Todd for his expertise and his can-do attitude that assured the success of the project.
Read more
Chris N.
Date: 2016-01-21 22:39:39
Todd at Stone House is always very helpful and responds in a timely manner. I have been using Todd for the last few years. I am a General Contractor and I expect good pricing and good service and I get that from Todd at Stone House Marble & Tile.
Read more
Debbie H.
Date: 2014-04-23 17:53:36
I purchased some tiles for my mom using a small broken piece to match as close as I could get they were very helpfull when I got to my moms unfortunately the tile did not match I took the tiles back to the store and was offered a full refund no problem no restock and they were very good I was quite prepared to pay a restock fee anyway I was very happy and very impressed I totally recommend this store for customer service and competitive pricing Debbie
Read more
Javier M.
Date: 2017-04-03 03:48:56
My old friend that lays tile recommended I visit this shop for tile ideas. The showroom is compact and cluttered but Todd did his best at hearing what our project consisted of along with the tile and pricing our budget allowed. He even came up with a decorative tile to enhance what we want without being loud or obtrusive. We believe it is going to look much better than what we presently have without breaking the bank. As a note we did check out another large tile/slab store in the valley that has the welcoming showroom you would come to expect. The thing is, their prices were much higher than here at Stonehouse. Tile. Oh, and it is in close proximity to our humble abode.
Read more
Matteysmom L.
Date: 2022-07-15 18:50:51
Went there because Directed there by Sister Company hired to remodel a kitchen. Customer service was disappointing, both because hours ridiculous - close at 3 PM but also closed for an hour and a half for lunch. Also closed weekends except a few hours on Saturday.So unless you're a morning person basically lose out. No readily available samples for many tiles And others too big and heavy to carry without help. Many tiles displayed are so high up on the wall you can't really see them. Bedrosians offers better selection, customer service and prices.
Read more
J S.
Date: 2022-06-08 15:05:13
They have a nice selection but the same as everyone else in the Valley They were all kind of friendly but no one asked me what project I was working on...... And the choice of music is terrible. Singing about losing your penis is not the music I want to listen to while looking for tile for my master bathroom and family room I won't be back bc of the service, selection and bad music
Read more
Adrien C.
Date: 2022-05-25 20:35:18
My partner and I made specific plans to drive to this store to look at their selection of quartz countertops since our general contractor recommended this place. After we arrived, parked walked up to the front and asked to see them a woman behind the desk denied us saying there was some sort of meeting that just started in the room where their quartz selection is located. WTF? You have meetings in areas preventing paying customers from seeing merchandise they would like to buy? She told us it would be at least a half hour. What were we to do; stand around in an overstocked, claustrophobic showroom and twiddle our thumbs for thirty minutes? I couldn't believe what we were told and they didn't care that we walked away. We have three bathrooms we are remodeling and need countertops for all of them. Apparently, Stonehouse isn't hurting for business if they can block off merchandise for work meetings and send people away. Our time is valuable and we have a busy schedule. What a waste of our time. Not to mention, with obscene gas prices these days we just wasted for nothing. We have been to this store before in the past to look for tile. Overall the selection we saw looked quite dull and it's so overstocked with samples overlapping each other. We didn't find anything we liked for any of our needs. I've been to many tile stores throughout the country. This one has a very chaotic feel. They really need a much bigger showroom to properly showcase everything they have. And they should also have a separate staff room for meetings that won't affect customer sales.
Read more
Ray C.
Date: 2020-09-26 19:59:23
I am writing this review on a job that was completed in 2018. It took me this long to decide that i need to let others know about the experience i had with this company! Owner Andy is a craftsman! I believe he expect and hires excellent workmen as its reflected on the BEAUTIFUL job he did for our condo in PS! I would give five star for the workmanship and how genuinely nice a person Andy is, but the experience with a company also includes their office staff and sadly two star is more then deserving for the back office and the sales office! I have never experienced an office staff speaking to a customer the way the woman did when she spoke to me that one time for final payment! I don't know if they run on Net 30, but i know i did not held up payment! Just like i did not held up on all the previous payments! I was taken aback by the immediate verbal attack she leveled on me! It was like talking to the mob shaking me down for money, she was rude, accusatory, just overall NASTY! I finally told her i will not speak with her further and have the owner call me for the payment! I sincerely hope they have revamped the way their back office treat their customer because no customer deserved to be treated that way!
Read more
Mark C.
Date: 2022-06-25 12:46:40
What a waste of time. My designer recommended this place even though he said he hasn't used them in a while. We walked in and there was a guy leaning on the counter looking at his phone. No one said hello even though I did so we just walked on by and started to look at tile. There was only us in the store but no one came over to help us. After some time we walked back to the front and asked for assistance. I was recommended to to talk to Todd by my designer who happened to be the guy leaning on the counter on his phone. I asked him to show me some tile and the whole time he was on his phone texting someone. I asked pricing and he said he didn't know and he had to look it up. Do you think he did? No he ended up leaving us and taking a call. We just walked out. What a useless salesman.
Read more
Kathy C.
Date: 2021-10-27 19:11:33
Customer service is non existent. I ordered tiling and was told the shipping company lost the shipment. Instead of just canceling order and reordering, I keep getting the runaround about no one returning calls or they are working their way up the chain of command to try and get the best person to speak to. Now what kind of answer is that. Now I have a torn up fireplace in my great room. I just want to get this resolved and feel like my hands are tied. This is a $1500 order
Read more
Rich P.
Date: 2019-05-17 21:33:12
Purchased defective tile from this company. They ordered a second batch for us which was also defective. They ultimately replaced it with another product. All that said, they told me that they would cover the demo and reinstallation of the final product. After a month of stopping in and leaving messages I was finally told that I would have to deal with the manufacturer directly to be reimbursed. Typically I try to shop with a local small business to avoid this type of hassle. I do not recommend.
Read more
Jon K.
Date: 2018-03-16 21:35:35
STAT AWAY! Total and complete rip off. I bought a lot of tile from them for a bathroom project. I needed to return 5 boxes of tile we would up not needing, and ordered 3 more of a less expensive time. They refused to take back the unopened tile but where more than happy to take my money for the new 3 boxes. Had they done what was right they would have owed me money. There are better Tile Places in the valley.
Read more
Denise T.
Date: 2017-07-26 17:01:11
The sol-called manager, Eduardo, is incompetent aND very unprofessional. When asked to place a special order for a sample of tile he argued with me that he told me it would be in on a specific date, which he did not. He was very disrespectful and would never order from them. They do not follow up and I had to keep calling him. DO NOT USE THEM!
Read more
Gerald G.
Date: 2017-07-11 19:54:30
Stopped in to find out about bathroom tile. The man behind the desk was just chatting with someone. More chatting. I waited. When he finally got to me, I barely had time to tell him what I wanted when his cell phone rang. He answered it (while waiting on a customer...me). I waited some more. After several minutes of looking at tile by myself, I realized the salesperson couldn't care less and and continued on his extended phone call. I left and would not go back.
Read more
Veronica M.
Date: 2015-12-02 15:26:17
This place is crazy. Beware. I am a designer and called them for a quote to install my own tile . The job was very small about 70 sq. ft in a bathroom. I almost fell over when he told me the price was $1800 for under 70 ft of tile THATS $25 Per foot. I have been in business a long time and had never heard an outrages price like that. Do yourself a favor and find another company.
Read more
FAQ About Stonehouse — Based on Independent Research
What materials can I order a countertop from Stonehouse?
What types of spaces does Stonehouse fabricate countertops for?
What shapes of kitchen countertops does Stonehouse fabricate?
What countertop design styles does Stonehouse most often implement in Cathedral City, CA?
What is the service area of Stonehouse?
What types of clients does Stonehouse work with?
Does Stonehouse have its own countertop fabrication facility?
Does Stonehouse offer any discounts on countertop fabrication in Cathedral City, CA?
What is the price category of Stonehouse in Cathedral City, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stonehouse?
What is the fabrication and installation timeline for a countertop at Stonehouse?
How long does it take Stonehouse to prepare a quote for countertop fabrication and installation?
Does Stonehouse offer cutouts for sinks, cooktops, or other elements?
What guarantees does Stonehouse provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stonehouse. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Stonehouse for a Free Estimate
Choose the Way That Works Best for You!