Stone World TN - Granite Countertops & More

Source: Google

Ted Blahunka

Date: 2024-01-30 01:59:22

We had a great experience with Stone World, start to finish. Paige was very helpful in selecting the perfect quartz counters for our kitchen and kept us updated throughout the process. Ivan and crew did a great job with the installation. Very friendly and professional, with an obvious attention to detail. We had some concern because we were not changing our back splash, but they were able to remove and install with no issues whatsoever. A pleasure all around. We would recommend Stone World to anyone looking for new countertops.

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Source: Google

Julia Jackson

Date: 2024-03-26 22:08:20

Recently used Stone World for counters for our kitchen renovation. They were incredibly easy to work with. They helped me stay within my budget and even completed the install ahead of schedule. I would highly recommend Stone World

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Source: Google

Jill Gruenke

Date: 2024-06-15 22:00:50

Stone World did a beautiful job w my quartz countertops and backsplash. I was able to do the whole process over email and Diana was so easy to work with. Jeff did my templates and Ivan did the installation. They both were extremely skilled in their craft and it was evident that they truly care about great customer service. Many thanks to all three of you!

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Source: Google

Chris Haws

Date: 2024-06-24 15:01:55

Paige did a wonderful job showing us options and answering our questions. Very quick response when we were wanting some more info or researching other options. Even went down to the factory. The install crew was super careful with not cracking the existing backsplash and did a superb and meticulous install.

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Source: Google

John Boehms

Date: 2024-05-01 20:31:38

Working with Paige and Omar on our kitchen was seamless and a job well done. The quartz turned out fantastic and transformed the kitchen.

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Source: Google

Lisa Denson

Date: 2024-03-04 16:26:05

Paige was awesome to work with. She really took the time to help me select the right stone and design where the cuts would look best. She was extremely knowledgeable about the stone qualities and was able to answer all of my many questions. I would definitely recommend working with Paige on your stone projects. The installation crew did a great job as well with no damage to the walls or mirror.

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Source: Google

Marc Terrell

Date: 2022-04-12 04:38:57

We were referred to Stoneworld by our kitchen designer and may I say we were not disappointed. I had heard many great things about Stoneworld prior to working with them. Our sales person, Paige, was very professional and knew her product. She led us to the perfect selection of granite for our kitchen remodel. The gentleman, whose name has slipped me, came out and measured for the top had the tools to make for a perfect fit and was very cordial. Ariel and his crew were on time and super efficient and professional for the install. I would absolutely recommend the folks as Stoneworld. Ask for Paige……she knows what she’s doing!

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Source: Google

Paul Knight

Date: 2024-12-11 19:58:27

Truly Disheartening Experience I had the unfortunate opportunity to engage with this company, and I can confidently say it was a complete disaster from start to finish. The service I received was not just bad—it felt outright dismissive. From the moment I reached out for assistance, it became evident that customer care was not on their list of priorities. Moreover, the atmosphere within the organization appears to be rife with condescension. It was glaringly obvious that if this is how they treat their employees, it will only reflect in the manner they interact with customers. The lack of respect and appreciation for both employees and clients is astonishing—and unfortunately, it's making its mark on the overall experience. Something that truly irked me was their utter refusal to take responsibility for damages caused by their own staff. It's unbelievable in this day and age that a company would neglect accountability so brazenly. If you're looking for a business that values integrity and customer satisfaction, look elsewhere! In short, I cannot recommend this company enough—DO NOT HIRE them! The product they offer is frankly one of the worst on the market, and I genuinely hope others can avoid the disappointing experience I had. Save yourself the trouble and steer clear of this operation!

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Source: Google

michele k

Date: 2024-12-13 03:31:09

Excellent! Wanted a bathroom sink cut from a remnant of a very hard to find quartz. Not only did they have it but they were significantly less expensive than their competitors. Paige was wonderful getting me through the process. No issues when I changed the sink size , then the edging, as well as me having to reschedule . She was a gem. The team they sent out to map the template and install the final sink,were all very professional and had excellent communication. (Jeff and Nick?).the seam on the sink counter is flawless! Wish we had used them for our kitchen. I will definitely be contacting them again soon when we refresh the sink counters in our other 2 baths!

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Source: Google

Kerrie Reed

Date: 2024-12-21 03:49:39

Super great experience working with Stone World TN, and especially with Paige B, to get new counters for my kitchen and bath renovation. I had a lot of changes of plans with the project over 6 months or so, which led to several false starts for ordering my counters. I expect that would drive most sales reps crazy, but Paige was just there to assist whenever I reached back out again, and just easy to work with. Always extremely responsive and accommodating. Everything was handled well, from ordering to templating to install to follow up items. Highly recommend!

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Source: Google

Mae Adeline

Date: 2018-01-19 01:03:55

The first experience with Stone World TN was great, like all the others have said. Efficient, kind, and timely work. They made the kitchen look great! The second experience was not the same. You hope that a company would reward a client for coming back to use them again...they have a minimum order that they will service and wanted to charge DOUBLE the price per square foot for the same granite as the first project as it was for a smaller space. I understand policies, but this was just disappointing.

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Source: Google

H W

Date: 2024-02-27 17:27:30

We had quartzite countertops installed only a few weeks ago, but we already have what appears to be water stains in several areas. Staining occurred around the sink first, then in other areas of the countertop that don't get hardly any exposure to water. I recaulked around the sink, which seems to have fixed that area. However, I clean the top daily using only a natural stone cleaner, and we do not leave water sitting on top ever. We use napkins and coasters for wet things, and I am constantly wiping it dry. I want to protect my investment, but the countertop seems poorly sealed or needs a heavier duty sealant. The installers also left a huge mark near a seam and told me it would disappear in 24 hours. It never did. I love my countertops, but I am disappointed by the installation and confused about whether the quality of cutting and sealing the slabs was adequate. If I'm only a month in, I can't imagine how my countertop is going to look in a year. At this time, I can't recommend this company to anyone seeking new countertops.

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Source: Google

Brad Wagoner

Date: 2024-01-23 17:56:48

Great product and great service! They are very meticulous with design and detail and we love the finished product. So does everyone else! Paige, Duan and the whole team were great to work with. Brad Wagoner Ky. Lake Subdivision

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Source: Facebook

Chris Branch

I can’t thank Stone World enough for such an amazing job. I am so pleased with how the kitchen and Vanities turned out. Hester did such a beautiful Job on designing the kitchen and Stone World on choosing the right slab to match. The Stone World team was very professional and a pleasure to work with. I still can’t find any lines on the cuts made during fabrication? Can’t wait to entertain and show off my new addition..

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Source: Facebook

Jessica Giglione Wolstenholm

Stone World did both our kitchen and bathroom granite and both times we had the most wonderful experience with them. Their sales and installation teams were so helpful, kind, timely, and reliable. Our counters look beautiful!! I highly recommend Stone World!

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Source: Facebook

Rachel Teague

Quoted Stone World with Costco Membership. Sales rep sent me pricing on countertops then called to tell me she couldn’t sale me that brand because I was a Costco customer. The brand they can sale with Costco was more expensive than what she had quoted me. The store refused to sale me the less expensive countertops. My husband spoke to management and they refuse to let us order the cheaper product. Do yourself a favor and go somewhere else that stands behind their mistakes. The customer shouldn’t suffer for a employee who made a mistake.

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Source: Facebook

Chad Coffman

Buyer beware. 2 chipped tops, plugs cut out wrong, stove opening off-center 1/4”. D-

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Source: Facebook

Stacy Maciuk

Stone World does all of our granite and Marble for my husbands construction company. They are one of his most loved vendors. This is one of the many jobs they’ve completed.

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