Stone World Imports & Manufacturing
since 2005
Examples of works performed by Stone World Imports & Manufacturing
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About Stone World Imports & Manufacturing — Ranked №6 Countertop Fabricator and Installer in Jacksonville, FL
total score
Exact value: 62.033559 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Stone World Imports & Manufacturing, founded in 2005, ranked number 6 in Jacksonville, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Stone World Imports & Manufacturing among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Stone World Imports & Manufacturing: Total Score & Key Ratings
The Total Score of 62.03 out of 100 achieved by Stone World Imports & Manufacturing in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone World Imports & Manufacturing has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.15 out of 5.
You can read detailed information and evaluations from our independent research of Stone World Imports & Manufacturing’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone World Imports & Manufacturing directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Stone World Imports & Manufacturing
Stone countertops are luxurious, functional, and durable, which is why experts recommend installing them in kitchens and vanities. Stone slabs are the most suitable material for countertop fabrication. They are resistant to friction, moisture, and shocks. Stone World Imports & Manufacturing provides a full range of countertops services, starting from consultation up to installation. The service package includes many services, namely, site assessment, template design, fabrication, and delivery. New furniture looks noble, original, and appealing. Its serviceability totals dozens of years.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 370
YELP
reviews: 11
reviews: 44
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Stone World Imports & Manufacturing
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Credit cards
Debit cards
NFC mobile payments
Free parking lot
Accepts Credit Cards
In store shopping
Countertop store
Bathroom remodeler
Countertop contractor
Granite supplier
Grill store
Kitchen remodeler
Marble contractor
Marble supplier
Outdoor furniture store
Stone supplier
Reviews about Stone World Imports & Manufacturing
All (28)
Google (13)
Facebook (5)
Yelp (10)
Angela Tatham
Date: 2023-02-09 12:53:50
We built a custom home in North Florida, and had the pleasure of dealing with stone world. They are absolutely the best! We worked with Maria and she was very professional and timely in every single response and interaction. She made changes and understood exactly what I was wanting. They came out to measure and install, and there was not a single thing they missed. The product was perfect and high quality. I cannot recommend this company enough, they were the most enjoyable subcontractor we dealt with throughout this whole process.
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Ann Johnson
Date: 2024-05-03 15:40:36
My experience with Stone World Impotrs. They came out the same day I called for an estimate. When given the price for the job, I was very pleased because it was much affordable for me than the other quotes I've gotten from other companies. They cut out the middle man so it makes there prices affordable. The installers were very professional and cleaned up after they finished the job. Kathie, was phenomenal and very helpful. She stayed on top of everything. My counter top is absolutely beautiful. I would referre this company to anyone wanting granite install. Great experience 👍🏼
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lisa preli
Date: 2024-06-13 12:37:11
We had a great experience with Stone World. The price was reasonable and the customer service fantastic. Maria was wonderful from start to finish and the installation crew were professional and paid attention to detail. I highly recommend Stone world. Ask for Maria!!
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S White
Date: 2024-08-09 13:10:59
We recently updated the granite kitchen countertops, and after tons of research we landed on Stone World. It was the best decision we’ve made in any home improvement project. It started with our sales rep Maria who was such a pleasure to work with from beginning to end. She guided us through the selection process and was so was easy going, nice, and informative.The product is top notch and their pricing is the best in the city. And the install process was even better. The crew did an amazing job of working around any issues on site. They finished everything in one day, and the finished product exceeded our expectations!
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Raul Rodriguez
Date: 2024-06-27 14:35:36
I recently upgraded my kitchen with a granite countertop, and I couldn’t be happier with the decision. The natural beauty and elegance it brings to the space are unmatched. The unique patterns and colors add a touch of luxury that elevates the entire kitchen. Thank you Stone World for a great experience.
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Petit Vincent
Date: 2023-10-16 00:59:05
Amazing experience with Stone World Imports & Manufacturing. Our sales person Maria Vivas was outstanding: great communication, fair price, took the time to show us the different materials and the best choice for our kitchen. We were able to pick exactly what we wanted, lead time was good, installation was fast and really well done. We are really happy with the results and it is exceeding our expectations. The overall result for our kitchen is fantastic and completely changes our house. Thank you Stone World !
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Olesea Kutsiy
Date: 2024-04-09 13:48:18
Stone world imports have the best prices. We stopped by like 10 other places before we found this guys. Most of the places don’t sell remnants or if they do the charge for like 1/2 slab. This guys sell for small projects too and the prices and service are really good. Easy to work with and the installation process was easy and quick. If you look for a beautiful stone and decent price Stone World Import is definitely the place to check out
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Bill Galloway
Date: 2025-01-13 22:21:44
WOW, what an amazing transformation this company has done to our kitchen. Their craftsmanship is beautiful. Their installers, best of the best. Timely, courteous and caring of every detail to make the finished product perfectly with no flaws. If you need countertops vanity tops....this is the ONLY company....and I've seen many, that is 10000% committed to customer satisfaction. You get what you pay for! Trust and choose Stone World, you won't be disappointed. Thank you for a" Job very Well Done" William Galloway
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Deanna Davis
Date: 2024-01-17 15:57:33
Amazing experience with Katia at Stone World! Katia took the time to walk us through their extensive supply of options. We found exactly what we were looking for and the pricing was better for the same piece than the other locations we got pricing from! The scheduling was quick-selected on 1/2, they measured on 1/4 and installation was on 1/15. They provided timeline windows of when they were going to be on-site and communicated along the way-they were never late and always available for questions. We are so pleased with the finished product and will be sure to use Stone World for all of our future needs.
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S J S
Date: 2024-08-23 16:43:06
Aline Pires was our sales person, and she was extremely knowledgeable and helped us to find exactly what we wanted to replace our fireplace face. We were able to view in person the different types and colors of stone and found the perfect style for us. They sent a skilled craftsman to do exact laser measurements of our fireplace, the stone was cut, and edges honed exactly to our specifications. Their expert installers worked with our schedules and arrived on time. They were very careful with the installation and answered any questions we had. We would recommend their high-quality service again to anyone.
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Charles Combass
Date: 2024-11-13 16:44:58
The service I received from Stone World was very professional and courteous. Livia was very helpful and helped the process go very smoothly. I would recommend Stone World to anyone who is looking for a nice countertop at a great price and great customer service.
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Alexander Deveney
Date: 2024-02-06 20:23:19
Fantastic service and beautiful countertops I couldn’t be happier. Anna helped through the entire process. She also had several layouts of the slab for different cuts ready for me. Also entire process took 11 days from finding the slab to install.
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Vitão
Date: 2024-10-02 16:55:28
5 Stars! I recently had my kitchen quartz countertops installed by Stone World, and I couldn’t be happier with the entire experience. From the moment I first visited their shop, I was welcomed with excellent customer service. Rodolfo took the time to walk me through every possibility and detail I could imagine, making sure my vision for the kitchen came to life. The turnaround time was impressive, with the kitchen template completed in less than a week! Installation was quick, seamless, and hassle-free. The pricing was also very reasonable for the quality and service I received. I highly recommend Stone World for anyone looking for top-notch countertops.
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Rose Breitbart Zeidell
This is our second time using Stone World. They were super to work with. Maria always comes through for us and is great to work with. We just had our kitchen redone and ordered Cambria quartz countertops through her. We were so pleased with the outcome and the fabricators did a super job installing them. Our kitchen looks fantastic. We would definitely use Stone World again.
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Cassandra Winter-Vogann
This was the best experience in granite installation. Everyone through the whole process was informative, nice prompt. From choosing granite out I had new countertops in two weeks. Highly recommend!
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Patricia Gray Grooms
Stone World not only has a good selection, our “go to person” Katia, was helpful in listening and showing me samples of what I was looking for! The finished product was ready ahead of time, which was great, and the installers were polite, knowledgeable, and professional! An all around 10 in my book! I highly recommend Stone World for your Quartz or Granite! Superior!
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Juan Ramon Peñuelas
They did a great job! The countertops look so beautiful. Since the very beginning their service was great and always willing ti help. All the personnel was very courteous and professional. Highly recommended.
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Heather Whitson Blackwell
Absolutely adored working with this business! They helped me find exactly what I wanted in granite and were so great. Beautiful choices and the prices were excellent! The whole process was easy from start to finish. And everyone up there was so nice. When it’s time to do more counter tops, we will be using them again.
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Melanie D.
Date: 2024-04-05 16:27:44
I had my countertops replaced and was more than pleased with the finished product. My kitchen is absolutely gorgeous. I highly recommend Stone World. Leanoko, the sales rep was very professional and explained everything step by step and kept us updated until the job was completed. The price we paid was well worth it and better than other places we looked.
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A Z.
Date: 2021-12-15 02:09:45
Had a custom outdoor kitchen designed and installed with the help of Stone World Imports & Manufacturing here in Jacksonville, FL. We were impressed with the quality of the work and service. Installation was prompt and flawless at a reasonable price. Thank you!
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Y. T.
Date: 2019-09-18 18:04:38
Stone World completed our granite kitchen countertop yesterday & we are very happy with their products, staff & quality. Katia is so amazing, helpful, professional and thorough from the beginning. We are so glad we chose them for our kitchen renovation!
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Karen M.
Date: 2019-08-11 20:23:55
Stone World did an excellent job with our 3 bathroom countertops. They were courteous and easy to work with. There was some miscommunication on my behalf and even then, they were patient and accommodating with me. They also sent back a bad palette to the stone company that sent it and made sure I received a palette with excellent quality. They protected us from problems down the road. This is an outstanding company and their prices are excellent too! I highly recommend them.
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Deb B.
Date: 2018-02-16 15:04:02
Dariel was great and prompt measuring my template for my new granite countertops. I know several people at the beach that have used him and I have heard nothing but great things! They have a great product and I am thrilled with the results!!!!! Debbie Brinker
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Catherine V.
Date: 2018-06-07 17:33:33
Hoping for a customer centric response to the black counters they delivered, when I went 3 times to confirm white! Will let you know how they handle this.
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Pat M.
Date: 2017-05-31 13:01:09
We have been very pleased with our granite from "Stone World". We have done two bathrooms and just finished our kitchen counter tops. One more bathroom to go... thank you Victor for all your help and patience.
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Melissa L.
Date: 2021-01-07 01:53:24
Drove up to stone world and spoke to a sales representative named Wendy. found a granite stone i liked. Gave my information and was told I would recieve a call by end of day to set up a time to get exact measurements of my kitchen. Was excited because we just got cabinets, were ready to move forward as soon as possible and the prices per square ft were around what we wanted to pay. Well I waited 2 days and recieved no phone call. Called and the lady remembered me and said yes I am right next to my supervisor let me see what time he has open for tomorrow and I will call you back. Whelp I did not recieve a call back. Decided to not waste any more time as if they can't set up a time and I have to chase them before even starting probably not the most professional business. Found another installer and will have my granite in a week. So my advice is to not waste your time as that seems to be the only thing they do proficiently.
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Harry R.
Date: 2019-04-01 18:40:58
In my opinion, very difficult to get things scheduled with them and very difficult to get consistent answers from them. They don't answer the phone the times we've called and don't call back - only email. And they have trouble either reading or comprehending simple emails about times that work for schedules and since they don't answer the phone, you will spend weeks attempting to get a response. All in all, in my opinion, not a company I'd recommend.
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David A.
Date: 2016-10-21 19:13:26
Worst company to do business with. I recommend avoiding this company no matter how cost affective they are. You get what you pay for. (....or don't) Here are the two issues I had: 1. My quartz for the kitchen island came in and the corners were rounded. I had specifically asked for square corners/edge. They tried to convince me that most people get the rounded corners, and that it is normal (?). The template guy continues to argue with me and insists that I told him to round the corners. (none of these guys barely speak english, by the way..maybe that is the main issue) I said we wanted what we paid for, but they didn't have any more stone left and it would take 30 days. Since I needed them done sooner, I agreed for them to take two inches off the overhang in order to corner the edges. The owner of the business, Nibaldo, agreed to an $800 discount as well. (about 20% off) 2. Two days later, the quartz comes back. The edges were good. We inspected it after the installation was complete and there are several (about 8) small white chips throughout the island countertops and one white colored scratch. I called the company before signing the papers. The owner, Nibaldo, tries to convince me that this is normal with this type of stone. **This is their go-to scheme: when something is clearly wrong, try to find a way to convince the customer that is it normal.** Nibaldo ends up telling me that he is t"ired of our complaints about the countertops" (without even coming to see it himself), and tells the installation crew to rip up all of the new countertops and take it back for a refund. I was forced to keep the countertops because I have been without a kitchen for two weeks and can't afford to continue on another month without a kitchen. Nibaldo also stated that he "does not want to talk to me anymore". (??) This is NOT the definition of customer service. We are very unhappy about this company and the way they treat their customers. DO NOT WASTE YOUR MONEY. Countertops cost way too much to not be happy with the turn out! I wish I had spent by $4,000 with a different, more reputable company. Do your research - do not make the same mistake we did!
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FAQ About Stone World Imports & Manufacturing — Based on Independent Research
What materials can I order a countertop from Stone World Imports & Manufacturing?
What types of spaces does Stone World Imports & Manufacturing fabricate countertops for?
What shapes of kitchen countertops does Stone World Imports & Manufacturing fabricate?
What countertop design styles does Stone World Imports & Manufacturing most often implement in Jacksonville, FL?
What is the service area of Stone World Imports & Manufacturing?
What types of clients does Stone World Imports & Manufacturing work with?
Does Stone World Imports & Manufacturing have its own countertop fabrication facility?
Does Stone World Imports & Manufacturing offer any discounts on countertop fabrication in Jacksonville, FL?
What is the price category of Stone World Imports & Manufacturing in Jacksonville, FL?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone World Imports & Manufacturing?
What is the fabrication and installation timeline for a countertop at Stone World Imports & Manufacturing?
How long does it take Stone World Imports & Manufacturing to prepare a quote for countertop fabrication and installation?
Does Stone World Imports & Manufacturing offer cutouts for sinks, cooktops, or other elements?
What guarantees does Stone World Imports & Manufacturing provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone World Imports & Manufacturing. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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3677 St Augustine Rd, Jacksonville, FL 32207