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About Stone Statements — Ranked №2 Countertop Fabricator and Installer in Cincinnati, OH
73.03
total score
The main rating value calculated from more than 30 indicators.
Exact value: 73.033644 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Stone Statements, founded in 2002, ranked number 2 in Cincinnati, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Stone Statements among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Stone Statements: Total Score & Key Ratings
The Total Score of 73.03 out of 100 achieved by Stone Statements in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone Statements has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.03 out of 5.
You can read detailed information and evaluations from our independent research of Stone Statements’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone Statements directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Stone Statements
Stone Statements, servicing Cincinnati and the surrounding region, is a locally owned and operated countertop business that has been on market for three generations. They put out diligent efforts to ensure that all customers get only the finest in countertops, services, and workmanship. They stock thousands of natural stone slabs over approximately 30,000 square feet of space. Furthermore, they have premier installers and artisans on staff, each of which has expertise in the field. The quality of products and countertops installation services are guaranteed by doing all work in-house and never using outside contractors.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 91
Google
4.7
reviews: 83
YELP
3
reviews: 8
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.032731 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Stone Statements as Very Good.
During our research, the staff at Stone Statements demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Stone Statements’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Stone Statements directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Stone Statements as Very Good.
The staff member from Stone Statements who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Stone Statements may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.1
Experienced
Company Age
Stone Statements is an experienced company, operating since 2002.
Our research revealed that Stone Statements began operating in 2002, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Stone Statements directly.
Own Office
5
Has Office
Own Office
We note that Stone Statements has a dedicated office.
Our research revealed that Stone Statements operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Stone Statements directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Stone Statements has its own production facility.
Our research revealed that Stone Statements operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Stone Statements directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Stone Statements offers discounts for veterans.
Our research revealed that Stone Statements provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Stone Statements directly to confirm the accuracy of this data.
Production time
4
Fast
Production time
We rate the production time of Stone Statements as Fast.
According to our research, Stone Statements quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Stone Statements during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Stone Statements.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Stone Statements as Standard.
Stone Statements requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Stone Statements may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Stone Statements.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Stone Statements as Average.
According to our mystery shopper evaluation, Stone Statements provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Stone Statements.
Affordability
4.4
Below Average
Affordability
We rate the price level of Stone Statements as Below Average.
Based on our mystery shopper research, Stone Statements provided a quote of $93.05 per square foot for Calacatta Idilio quartz and $87.72 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $7760 for Calacatta Idilio quartz and $7316 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Stone Statements.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Stone Statements
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Credit cards
Debit cards
NFC mobile payments
In store shopping
Building Supplies
Countertop store
Reviews about Stone Statements
All (26)
Google (16)
Yelp (10)
Source:Google
Sandi Maynard
Date: 2024-12-10 16:13:19
I am so very impressed with both the products, and the staff at Stone Statements! They've a big warehouse with great variety of stone products to chose from. And each staff member is an expert in their area of craftsmanship. From selection to fabrication to installation, I experienced high-quality and professionalism! With amazing expertise, and thoughtful and intentional communications they brought each step of my project together for a flawless completion, and with minimum stress for the client. Mia was especially great, and patient while helping me with my color selections, matching sink colors, providing reassurance and answering all my questions, time and time again. Communications were always made in a timely manner. I highly recomend this exceptional business.
I highly recommend this business, and heard from.
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Source:Google
Tarin Neufarth
Date: 2024-03-27 02:55:49
We had a great experience with Stone Statements from start to finish! First, they have quite the selection of materials and competitive pricing. Second, their staff is on point. Mia is a gem. She is wealth of knowledge and gives practical guidance without being overbearing. She answered every question and went above and beyond to help us get what we needed. Trevor is a seasoned pro and incredibly helpful with all our questions and concerns before and after install. The install crew was pleasant, respectful, timely, and did a fantastic job. In the end, our new kitchen countertops look beautiful and we could not be more pleased.
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Source:Google
Sarah Profitt
Date: 2025-01-13 21:27:39
Stone statements was quick and easy to work with! They were able to fit in our timeline and provide quality countertops for our new kitchen. We are actually working on remodeling our basement, and we are using Stone Statements again for our bar countertops.
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Source:Google
ellen heimert
Date: 2024-06-18 10:17:35
From start to finish the entire process was professional! Mia was responsive to my questions, and went above and beyond to be sure I was happy with the final result. Thank you for an outstanding experience!
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Source:Google
Michael Engle
Date: 2024-11-28 03:10:53
Our builder sent us to Stone Statements to choose countertops for our new house. WOW…the selection of granite, quartz, and quartzite slabs is incredible! So many beautiful choices. Mia, from Stone Statements, was absolutely outstanding and assisted us through a couple of visits to make a final selection… we are so pleased! I only wish I could give Stone Statements an even higher rating, but we’re limited to only five stars. Stone Statements has our highest recommendation!
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Source:Google
Sarah Noggle
Date: 2024-04-26 14:43:55
I can’t express how happy we are with Stone Statements. Mia welcomed us at the door, showed us product with detailed explanations, her product knowledge is amazing. We had an idea of what we thought we wanted and she nailed it plus some! The entire team was thoughtful, personable, careful and provided a top quality job. As a real estate agent of 30+ years of working with service providers this company gets a A+++
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Source:Google
Larry Koenig
Date: 2024-04-25 12:23:31
Mia is the best! She made sure we got he best cuts and that our selection worked in our bathroom. Everything from the purchase, planning and install was communicated and went as smooth as possible. I highly recommend Stone Statements and Mia!
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Source:Google
Cynthia Ris
Date: 2024-12-24 15:25:46
Stone Statements was recommended to me by another homeowner, and I'm so glad I went with this company. I thought I knew at first what I wanted, but the more I talked with Mia and looked at samples, brought in colors I was using in the kitchen, and listened to Mia's ideas, I ended up with something else entirely, and I'm so glad I did--it looks great. What I also liked was how Mia listened and offered options, but didn't push anything anything in particular. Between Mia's suggestions and patience, and the great install, plus help with organizing the order of work I needed to complete (new under-counter sink and dishwasher install), I couldn't have been in better hands. Price was very reasonable. Highly recommend.
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Source:Google
Steven Summers
Date: 2023-06-06 14:51:41
This the second time I have done business with Stone Statements. The first time was when I built a house and they were the contractors our builder used. I decided to go back to them for my grill table countertop. Everyone was very pleasant and professional to work with, communication was excellent, and the end product was spot on. They were able to fit the granite piece to conform to the sides of the grill and the hinge in the back with great precision (~1/4in around). They were really good about previously coming out to our house to help get out a stubborn smudge on our kitchen countertop so I feel good about follow up with them in case of any trouble down the road
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Source:Google
Marianne Quellhorst
Date: 2024-05-08 17:07:43
We loved our very personalized and professional experience with Stone Statements. They were very helpful in picking the best countertop for our kitchen and making sure we met our tight deadline in getting our project completed. The installation went smoothly and I appreciated the attention to detail. Excellent customer service and I highly recommend!
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Source:Google
Susan Lovy
Date: 2024-10-09 22:45:10
From our first visit to Stone Statements all the way through the installation of our new Quartz countertops, we have been treated like their most valued customer.
Mia went above and beyond sharing her wealth of knowledge about all types of countertop materials - never pressuring us into making a quick decision and always answering every single question to our complete satisfaction.
Some people recommend visiting several stone retailers/manufacturers, but we felt so confident in our choice of Stone Statements, there was no need to look any further.
After 3 visits to the warehouse, we decided on Yukon Quartz and we could not be happier. Mia spent a lot of time with us and always made us feel welcome.
The gentleman who did the templating made a suggestion for one section of our countertop and it's perfect. We trusted his opinion and are glad we did.
Besides being experienced, the 3 members of the installation team were polite and extremely considerate of our home - they took time to ensure the countertops were perfectly placed and secure.
We recommend Stone Statements without any hesitation - this family-owned business completely exceeded our expectations!
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Source:Google
Steve Bean
Date: 2024-04-25 15:01:39
We worked with Stone Statements for countertops at our lake house. We are incredibly pleased with them and enjoyed working with Mia and all the folks at Stone Statements. Their installation guys are fantastic and incredibly helpful. Thank you to everyone at Stone Statements for a project timely and well done!!
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Source:Google
Wade Wright
Date: 2024-08-24 16:44:44
Replaced the countertops in our kitchen, pub bar and a full bath with quartzite and granite from Stone Statements. They have a wide selection of in-house inventory and found them to very competitive on price. Mia was very helpful to us in making the difficult final selections. Installation was timely and done with care. No reservations in recommending Stone Statements.
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Source:Google
Greg Berting
Date: 2024-12-01 15:49:41
A GREAT place to work with. Mia (in sales) was very helpful with narrowing down our choices and offering advice on the different product types. She was very knowledgeable on all of the slabs both on the floor and what would be coming in. The install team did a great job as well and were very professional. We needed a slight fix to one of the slabs and they came right back out and fixed it, no questions asked.
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Source:Google
K McG
Date: 2024-12-01 19:51:23
We had a wonderful experience using Stone statements for our kitchen remodel for new countertops. While walking through the warehouse, Mia helped us stay within our budget and think of pros and cons to the different stones we liked. She was quick to respond to my email questions and got a scheduled during their busy season so they would be installed before the holidays. Installation day went smoothly and quickly less than 2 hours. We love the new ice blue granite countertops - they really complement our new cabinets!
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Source:Google
Nancy Brokamp
Date: 2023-05-03 20:41:13
Chantelle was so easy to work with! She guided us through the difficult process of picking out a slab of granite that would work with 2 cabinet colors, dark wood trim and a lighter wood colored floor. We couldn’t be happier with the results!
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Source:Yelp
Sandy H.
Date: 2025-04-03 22:45:54
Stone Statements is an impressive business with an excellent salesperson (Mia), a nice selection of stone, and a precise measuring process. My contractor, who is a bit of a perfectionist, was pleased with their installation, too.
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Source:Yelp
Kasey J.
Date: 2021-03-02 14:26:00
Beautiful!! I have been waiting for a sunny day to post our outdoor granite we had done by Stone Statements! This is our third project that Stone Statements has done for us: kitchen, master bath, and patio. I can't recommend them enough, their selection is excellent and the service of working with Brad and/or Holly is always positive.
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Source:Yelp
Tamara A.
Date: 2020-07-24 05:04:40
Stone Statements by far sets the trade standards. After visiting multiple companies it was easy to see the differences. The selection is vast and visible . We went with Quartz for our kitchen with the slab materials on site this made for an easier decision for us. The staff supersedes in knowledge of the products. Our installation went smooth and the guys were great. I've referred my family to them already, hands down the best we have worked with.
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Source:Yelp
Betty F.
Date: 2019-12-30 14:04:22
They do an excellent job and have a huge selection of granite, quartzite, marble and quartz. Highly recommend.
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Source:Yelp
Beth M.
Date: 2018-02-04 02:39:08
We are extremely pleased with everything from Stone Statements. We picked our granite from the warehouse on site. They came and measured and within a week's time everything was installed. Each time they made the appointment they called back to say they could come a day earlier than anticipated. The only hitch was a sink out of stock that took an extra day for delivery. Every person with whom we came in contact was pleasant and upbeat. I would go back to them in a heartbeat.
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Source:Yelp
Jeffrey S.
Date: 2017-12-06 00:04:52
I've seen some poor reviews of Stone Statements, but maybe they have turned a corner. Our experience was nothing short of awesome. Carl was great to work with, they have an amazing inventory of stone, they cut our slab exactly as we asked, finished it perfectly, and sent great guys to install. There were no surprises, or hidden charges, and they did it all in a very good timeframe, and even for a better price than Lowes or Home Depot. Our experience was A+. And you can go there to see the slabs....you will feel like you are in a museum looking at all the great stuff they have there.......
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Source:Yelp
Jen N.
Date: 2015-11-02 02:04:12
Had to call 3 times to get a promised quote.
Was promised a quote 2-3 days after visiting. Received it 2 1/2 weeks later.
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Source:Yelp
Corey R.
Date: 2015-09-19 21:23:15
I've worked with Stone Statements multiple times in the past on kitchen projects and this time when it came to my own home I was seriously disappointed. I was given a price of $85sq ft installed price for a slab of white macabus in the showroom and I measured and sent a dimensioned drawing done in AutoCAD to Kathy and Tom. It took two weeks to get a formal quote back and when I did they quoted the sq. ft at 40 feet, when we only have 30 and the price went up to roughly $107sq. Ft. I immediately called and spoke to Brian and explained the situation, that I'm an Interior Designer and know exactly how much sq. ft I have. I was told they would send it back to the estimator and send me an updated quote by the following Monday. Well it's Saturday a week later, we still haven't heard anything. I've called and so has my husband, multiple times as well as emailed. Seems like they got caught mis-quoting and over pricing and now don't want to respond. It's very disappointing as I have recommended quite a few clients to them and given them a lot of business. Shame on you Stone Statements.
***If you do choose to work with SS make sure you know exactly how much sq. footage you have and have them break down your quote so you know what you are paying for.
Corey Rineair
Interior Architect & Designer
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Source:Yelp
Melissa C.
Date: 2015-09-02 03:58:26
BUYER BEWARE! We hired Stone Statements to put a granite countertop in one of our bathrooms. The granite looks lovely but the installers put a 5 inch scratch in our mirror. It ruined the mirror because the scratch is right at eye level. I understand that accidents happen. But what I don't understand is why no one from Stone Solutions will reply to my calls or emails about it. I have sent 3 emails and have left 3 voice messages for the manager over the course of 6 weeks and all have been ignored. So, if you're considering Stone Solutions, just hope they don't accidentally damage anything in your house. Because not only will they not take responsibility for it, they won't even return your call.
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Source:Yelp
Tom B.
Date: 2014-09-15 15:02:52
They quoted me a price for my countertop and said they would get back to me about a question I had. I went over to give them a check 4 days later after not hearing back from them on my question and they had sold my slab to someone else. So, in my opinion, they are not trustworthy or ethical and I would be leery of working with them. I know that I will never go there again.
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Source:
FAQ About Stone Statements — Based on Independent Research
What materials can I order a countertop from Stone Statements?
During our independent research, we found that Stone Statements offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Stone Statements’s clients in Cincinnati, OH for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Stone Statements fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Stone Statements is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Stone Statements fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Stone Statements, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Stone Statements most often implement in Cincinnati, OH?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Stone Statements successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Stone Statements?
The company’s office is located at 7451 Fields Ertel Rd, Cincinnati, OH 45241, but its work is not limited to just the city of Cincinnati, OH. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Stone Statements work with?
Like many participants in our rating, Stone Statements works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Stone Statements often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Stone Statements have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Stone Statements has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Stone Statements offer any discounts on countertop fabrication in Cincinnati, OH?
Yes, based on the results of our research, Stone Statements offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Stone Statements in Cincinnati, OH?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Stone Statements. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone Statements?
Yes, according to our research, Stone Statements offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Stone Statements?
According to the results of our independent research, Stone Statements in Cincinnati, OH offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Stone Statements to prepare a quote for countertop fabrication and installation?
According to our research, Stone Statements in Cincinnati, OH prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Stone Statements offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Stone Statements performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Stone Statements provide for its work?
According to our information and industry practice, Stone Statements, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Stone Statements in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone Statements. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Stone Statements is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
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