Stone Deluxe Inc.
since 2004
Examples of works performed by Stone Deluxe Inc.
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About Stone Deluxe Inc. — Ranked №2 Countertop Fabricator and Installer in Costa Mesa, CA
total score
Exact value: 74.926753 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Stone Deluxe Inc., founded in 2004, ranked number 2 in Costa Mesa, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Stone Deluxe Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Stone Deluxe Inc.: Total Score & Key Ratings
The Total Score of 74.93 out of 100 achieved by Stone Deluxe Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone Deluxe Inc. has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.22 out of 5.
You can read detailed information and evaluations from our independent research of Stone Deluxe Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone Deluxe Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Stone Deluxe Inc.
We have chosen to include this company in our list of trusted countertop suppliers and here is why. Their crew is completely qualified and well informed to propose the most suited countertops to individualize your buying experience. Everything needed for your countertop project can be found right here at the company's facilities. Since they are prepared to take on any task, they do more than just offer granite and quartz countertops; they also assist in the design and installation processes. You can get digital mockups and 3D landscape renderings from the in-house design team.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 16
YELP
reviews: 29
reviews: 13
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Stone Deluxe Inc.
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointment required
On-site parking
Accepts Credit Cards
Women-owned
On-site services
Contractor
Bathroom remodeler
Flooring store
Interior designer
Kitchen remodeler
Reviews about Stone Deluxe Inc.
All (39)
Google (9)
Facebook (1)
Yelp (29)
Deborah Bartlett
Date: 2018-11-07 00:40:18
Go here for Mary and Shu Shu! They are the BEST!!!
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Ahmad Mansour
Date: 2018-06-01 05:10:13
Love their work. Beautiful showroom with quality products. Mary and Shahira were patient in helping us choose the right products in building our dream home. These guys are the real deal.
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Mo Tyby
Date: 2019-06-18 22:33:51
Great service and prices
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Mike Nunez
Date: 2022-04-15 15:04:18
Mary, at Stone Deluxe very helpful with accommodating our pick up of order. We were the contractor for there customer.
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Michele Leestma
Date: 2024-09-09 19:36:05
Great experience! Lots of options to choose from. Friendly staff. Mary was very knowledgeable and help us out in a pinch for flooring. We highly recommend this store!
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Yasmen Shelleh
Date: 2024-04-22 18:32:24
Very amazing work, my house looks so stunning and luxurious. Thank you stone deluxe I hope work again soon 🩷.
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T K
Date: 2024-08-26 17:50:06
We had an incredible experience with Stone Deluxe! Their team was instrumental in helping us refine our design vision, guiding us through the process with expertise and patience. After considering various options, we decided on the Dekton, and we couldn't be happier with our choice. The product is stunning—high-quality, beautifully crafted, and exactly what we were looking for. Stone Deluxe made the entire process smooth and enjoyable, and their customer service was truly fabulous. We highly recommend them to anyone seeking top-notch stone products and exceptional design assistance!
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wally samhan
Date: 2018-06-08 00:06:31
Thank you so much!!! Me and my wife went to stone deluxe with a vision not knowing much about kitchen tiles or granite countertops ShuShu assisted us every step of the way she made my wifes dream kitchen come to reality thank you guys sooo much truly amazing staff you guys rock!
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Sean Ponce
Date: 2022-04-07 02:41:40
Very nice people
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Lulu Alramahi
If you want the best costumer service, a perfect design, and an honest opinion ask for shushu! She's the best �
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Wendy B.
Date: 2025-03-26 17:31:58
ShuShu and her team at Stone Deluxe Inc. turned our kitchen dreams into reality--and then some. We walked in unsure of what we wanted, but left with the most gorgeous kitchen we've ever owned. I never thought I'd go for white countertops, but ShuShu suggested a quartz slab with black and lavender veining that took my breath away--and I LOVE it. The 42" glass cabinet she added is the perfect showcase piece, and the pantry drawers make organizing a total dream. Oh, and the black penny round backsplash? STUNNING. ShuShu has the rare combo of vision + heart. She truly listened, made amazing suggestions, and was there every step of the way. We can't stop staring at our kitchen--it's that beautiful. If you want thoughtful design and top-quality service, go see ShuShu at Stone Deluxe Inc!
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Tarek O.
Date: 2023-07-29 01:14:58
Shu Shu did an amazing job for our custom kitchen. Her and Mary were able to identify all the specific intricacies we wanted and put up with my indecisiveness mid project. I ultimately wanted it to be perfect and they made it happen. I'm not going through them for my next project. I recommend for anyone looking for kitchen and flooring. Fair prices, great service.
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Speed F.
Date: 2022-08-02 19:17:24
Honesty is the best policy. I'm am not always the easiest customer to work with at moments. But the owner has gone out of her way to show her commitment to her business and helping her customers get what they want. I will back to do my bathrooms with them in the coming months.
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Michelle L.
Date: 2022-07-06 23:30:29
From the minute I walked in their door I knew I had the perfect place for my stone countertops!! All of the women were so great but a special thank you to GiGi!! I know she went so far out of her way for me yet she never showed it. She made me feel as though I was her only customer. Knowledgeable ... Professional and so nice!!! Thanks to Christian also for perfect installation. I had the absolute best experience!! My kitchen looks great!! Thank you again ladies!! And Christian!!
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Kasi D.
Date: 2022-06-09 20:42:30
I went here today to find a Santa Cecilia prefab slab, and wow did these girls help me out, they went out of their way to help me find what I needed and they are just so sweet, they really do have such great customer service, definitely coming back, I got what I needed and I'm so happy how things turned out!! Definitely recommend stone deluxe they have everything u need!
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Anony M.
Date: 2022-05-01 00:10:21
I needed a couple remnant stone pieces for a project I was working on and the ladies here were extremely nice and helpful. Thank you!
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Candice-Lee S.
Date: 2022-03-21 17:44:16
The whole team at Stone Deluxe was amazing. I was in a bind and Shu Shu, Mary and Christian swooped in and got my kitchen completed looking impeccable. The value is amazing and we are so thrilled with our new kitchen! Thank you to Stone Deluxe for the professionalism, responsiveness and most importantly amazing work! I would recommend them to anyone
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Rima A.
Date: 2020-10-19 21:19:54
My floors are BEAUTIFUL! Shu Shu found me the perfect stone for my home, exactly what I was envisioning when I asked for her assistance. She reassured me every step of the way. She checked on the progress regularly and made any adjustments to reflect the project . The installers were always punctual and the workmanship was impeccable. The Stone Deluxe showroom has an extensive selection and their pricing is more than fair. I will definitely be referring my family and friends to Stone Deluxe.
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Bambi E.
Date: 2020-08-22 07:30:58
Last Fall we decided it was a good time to do a thorough upgrade of our 32 year old house. We wanted to replace the tile counters in the kitchen with granite or quartz and do something about the oak cabinets in the kitchen and bathroom that were really showing their age. We looked into refinishing the cabinets with lacquer and we looked into refacing the cabinets. There were quality issues with the refinishing approach and the cost to reface the cabinets was outrageous, especially considering that the same old dingy particle board interiors would still remain after the refacing. We began looking for other alternatives. We shopped for new cabinets at the big box stores, Lowe's and Home Depot because we thought that they were affordable, but the more we looked the more we were disappointed with the quality and the workmanship of their cabinet lines. That is when we went to Stone Deluxe. At Stone Deluxe we met Lezlie Lovett. We immediately developed a strong rapport with her. She introduced us to their line of Jarlin cabinets. Jarlin cabinets are ready to assemble (RTA) cabinets manufactured in China. We were immediately impressed with the quality of these cabinets. They are one hundred percent constructed of hardwood veneered plywood with solid wood face frames - NO PARTICLE BOARD! We chose the white Shaker style cabinets and began working with Lezlie to come up with a cabinet configuration. We provided her with sketches and dimensions and she built up a detailed quote for the cabinets and installation. When Lezlie submitted her cost proposal to us we were pleasantly surprised! For about the same price as particle board cabinets from the big box home improvement stores and less than the quote we received for refacing our old cabinets, we could install these far superior Jarlin cabinets! Lezlie then set up a tour of the Jarlin showroom where we were able to see more options and the cabinet hardware. There we learned that the HGTV Property Brothers have actually used Jarlin cabinets in two of their recent televised kitchen renovations. We placed our order with Stone Deluxe and they sent out their installer to take detailed measurements. On installation day everything went smoothly. The crew of four were all highly skilled and competent. Our design included custom modifications to some of the standard RTA cabinet components. Because the cabinets come in pieces and have to be assembled in the field it was no problem for the highly skilled crew to make the necessary modifications to the cabinet pieces before assembling the components. The result was a semi-custom look. The crew finished installing all of the kitchen cabinets and a new vanity in the bathroom all in one day. Only two crew members needed to come back the next day for a couple of hours for some fine tuning. We are extremely pleased with the final outcome! If you are looking to renovate your kitchen, I highly recommend Stone Deluxe.
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marilyn m.
Date: 2019-03-13 23:55:24
My kitchen remodel is complete and it turned out awesome. Because I am a price conscious person I did a lot of home work prior to stopping by Stone Deluxe. I knew exactly what I wanted and they were able to stay with in my budget deliver quality work and material. I was fortunate enough to have Mary as my designer. She made sure my remodel had everything I wanted. While doing my home work I was told by other contractors certain things I wanted were not an option...Mary found a way to make everything work. Remodels can be stressful Mary tends to make the stress disappear and she handles issues quickly. FYI don't let the beautiful store front and showroom intimidate you SD is price competitive and most important they pay attention to detail. I couldn't be happier, thanks to the entire team at Stone Deluxe.
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Michelle M.
Date: 2019-01-29 00:17:26
My fiance and I just completed a whole house remodel. We were at another store and saw Stone Deluxe on our way home. Beautiful showroom and excellent service. I chose a quartz that Shushu told me was too much for my size kitchen and found almost an exact match that saved us thousands! We did a waterfall counter and the pattern matches perfectly. We didn't buy right away but came back a month later, they remembered us and thanked us for returning. Shushu also designed my master bath. Installers arrived 1 day after our cabinet people. This is rare! Also, I read a review that pricing wasn't clear, Shushu was honest and upfront on costs. My house is old so when the bathroom counter top went in, the backsplash look uneven. It was the floor. Javier adjusted and made a new piece so it looked level at no cost. Awesome experience all around!! Michelle and El Profesor.
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Seth B.
Date: 2018-06-04 04:27:25
My aunt recently remodeled her kitchen and it looks AMAZING! They worked fast and amazingly enough they finished the job ON TIME which is rare in construction . I will definitely use them when I'm ready to remodel my kitchen. Great work really impressed
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Sam B.
Date: 2018-05-29 05:56:13
Walked in for some basic kitchen remodeling, the staff was excellent, knowledgeable and amazing. Ask for Mary or Johnathan. They also have an interior designer on site (Jonathan) I thought I knew products researching online then realized that I don't know anything. They were super patient with me and the price was on point. Needless to say that communication with them was fantastic. I had to show them some pics of my kitchen etc.. highly recommended.
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Omar E.
Date: 2018-05-20 05:22:08
The show room was beautiful and the staff was very helpful. This was my first remodel and I felt like it was a breeze; the designers inhouse gave me the most creative ideas. The job started amazing and the results were perfect. You need to visit this show room and see all of the beautiful mosaics and the slab selection!
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Carole F.
Date: 2018-03-23 16:31:17
I cannot say enough about the beautiful showroom and personal service. I wandered in here just looking for 25' of backsplash. The selection is outstanding and I was treated like a truly valued customer. Jonathan and Keith became my personal designers, pulling tiles for me from outside showrooms and personally handpicking tiles. Mary held my hand all the way through, calling constantly with updates and offering to have someone stay after hours for me to pick up tiles. My project came out beautifully and I now want to do another room just so I can hang out in this elegant showroom with these caring people!
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M D.
Date: 2017-12-09 03:18:35
We had a great experience working with Stone Deluxe to redo our master bathroom . We had visited a number of showrooms and found that Stone Deluxe's product selection and displays were superior to the other companies we visited. In addition, each time we visited their showroom, we received superb assistance from their attentive staff, particularly Mary, who spearheaded our project, and went above and beyond, at each step of the process, to ensure we were totally satisfied. The actual tile work was exceptionally and beautifully executed as well. Roberto, who did our job, is an incredibly talented craftsman and one of the nicest people you could ever meet. Our bathroom presented unique challenges that other tile installers we considered weren't up to handling; Roberto took one look at it and said he could successfully re-tile it without question. He exceeded our expectations and did an amazing and absolutely flawless installation! We received several referrals from Stone Deluxe for other specialties, such as glass shower enclosures and cabinetry work, and each referral was top notch as well. Kudos to Stone Deluxe for their unwavering commitment to outstanding customer service and to executing stone and tile work of the highest quality. It starts with the tone at the top, and each team member reinforced management's commitment to quality and service. Thank you to Mary, Roberto and all the staff and management, for beautifully transforming our bathroom.
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Lulu A.
Date: 2017-07-01 05:58:32
I give Stone Deluxe a 10/10. They are organized and efficient. Being clear on your wants and needs will get you amazing results. Every employee I worked with from front desk, to sales representatives, to installers was extremely knowledgeable. Gorgeous designs, stunning show room and reasonable prices. You'll definitely get whatever you need here!
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Jean L.
Date: 2017-05-13 00:50:41
We have been working with Stone Deluxe on our remodel. They have been outstanding!! They make every effort to get you what you need & on time. They have even called me to follow up when I forgot to call. We would DEFINITELY use them again
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Yousif H.
Date: 2017-02-14 05:59:32
Came in here today totally lost and confused about what I wanted to get to upgrade my kitchen. I had a tight budget which might have seen unrealistic at the beginning. But after walking in stone deluxe I felt like my dreams and needs came true. The front desk people really helped me see and understand what I was looking for. They had a lot of examples and models. Honestly just go in there take a look and you'll surprised!!!!
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Douglas B.
Date: 2017-01-20 00:28:04
D BASS Had a few delays at the beginning but was worth it to get it right. Beautiful work. Installers did a fabulous job.
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Bijan C.
Date: 2017-01-09 19:23:25
Stone Deluxe did a great job with a complete kitchen remodel. In addition, we had Porcelain flooring through most of our house and new baseboards in all rooms. The teams that did the work were professional and clean (a huge bonus since I've had other work done that was not). Shu Shu had great suggestions when we were unsure of what to do and kept us in the loop every step of the way. They even finished the job early! I absolutely recommend them to anyone.
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Robin K.
Date: 2024-03-29 13:48:01
Part of my experience was a disaster. Some of that was on me and not reading the contract. The installer showed up on time once. After that he was always late and left a mess. Having said this, my kitchen is beautiful! The tile installer, Gilbert, was a perfectionist and created a work of art. He even got down on his hands and knees and mopped my floor afterwards. My sales rep Shushu was very responsive and made wonderful suggestions. Issues come up with every project but she addressed them immediately.
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Kristy C.
Date: 2021-11-17 22:26:37
We love our new kitchen and den. Q took great care of us and they did a great job. Best part is it was done quickly and didn't drag out like most companies.
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Jason F.
Date: 2022-02-27 15:33:27
We needed countertops fast and Stone Deluxe was able to measure and install new quartz within a week. The countertop was chipped at the sink and there were a few marks we couldn't get out so we called Mary to have her look at them. Mary scheduled an appointment and then cancelled the day they were supposed to come out. She promised to make it right, but then stopped responding. We tried for weeks to contact the company and Mary but our calls and texts went unanswered. Finally after a few months and posting the initial review Mary had their restoration agent come work on the countertops. He told us how to remove the marks and tried to fix the chip. The repair is noticeable and Mary said she would replace the top. We have to leave it because the unit is rented and don't want to risk damaging the new backsplash. The counter tops look great other than the chip. They were also expensive, but worth it because they got to it so fast. Would be five stars if they would have fixed the problems without me having to post a negative review.
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Josue R.
Date: 2021-07-08 21:15:06
I am editing my review. Sales person, Q, tried really hard to make up for inconveniences. I really appreciate him and his efforts. I can't give it a 5 star review because the issues I had with the delays and quality of work still cost me time and money. Company policies should be more customer friendly. I also think there should be some quality inspection of the manufacturer they use. We still really like our cabinets. We had to do a few modifications and touch ups but they are looking nice.
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Natasha F.
Date: 2017-08-23 06:52:12
I ordered my vanity in April and they were kind enough to hold it until I was ready for install (which turned out to be 3 months later!). I did a custom modular vanity. It was the only place I was able to find a vanity to fit and in a finish I liked. I ended up here after going to next door to the now closed Modern Bath who had horrible service and ugly vanities. After shopping around more, I learned this definitely wasn't the cheapest vanity I could have found but I'm happy with it and their service. Well, after my installers' first attempt at putting my simple, 30" modular vanity together, we noticed the side panels came the wrong size and unfinished. They replaced them, only to realize they were the wrong finish (possibly another customers'). Get a second replacement and they drop off at my house and again, they're the wrong size and on top of that, badly damaged. A week later and I just got a call saying their rep is finally back from vacation. Sadly, I've since had to buy a different vanity to complete my project and I'm out the money for having to pay my installer to come out three separate times.
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Courtney W.
Date: 2017-05-03 00:54:34
The show room is beautiful and has great selection but make sure you get everything in writing before you pay. I purchased back splash tile and they said someone would come out to verify that my measurement was right. That didn't happen. I thought the price I paid included the installation when it turns out they billed for that after the installation. Almost doubled the price. Get everything in writing and get your own installers.
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Frishta L.
Date: 2023-12-26 01:09:11
To keep things short and simple: If you wish to purchase materials, Shu Shu and Mary are the best at it. However, if you value your time, money, home, sanity and everything else that goes with a house Reno - save yourself and hire a professional contractor. DO NOT hire them for the actual Reno work. one simple Reno become two because of the unprofessional subcontractors that did botched work that lead to multiple leaks and things breaking or falling apart. They are quick to ask for money but lack follow through with the work. Simple do not trust them.
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Mister R.
Date: 2023-02-28 17:25:22
Ghosted me Stopped by in person, spent like 30 min talking with them, A few email back and forth then nothing. I guess they dont need that extra 25k dollars.
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FAQ About Stone Deluxe Inc. — Based on Independent Research
What materials can I order a countertop from Stone Deluxe Inc.?
What types of spaces does Stone Deluxe Inc. fabricate countertops for?
What shapes of kitchen countertops does Stone Deluxe Inc. fabricate?
What countertop design styles does Stone Deluxe Inc. most often implement in Costa Mesa, CA?
What is the service area of Stone Deluxe Inc.?
What types of clients does Stone Deluxe Inc. work with?
Does Stone Deluxe Inc. have its own countertop fabrication facility?
Does Stone Deluxe Inc. offer any discounts on countertop fabrication in Costa Mesa, CA?
What is the price category of Stone Deluxe Inc. in Costa Mesa, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone Deluxe Inc.?
What is the fabrication and installation timeline for a countertop at Stone Deluxe Inc.?
How long does it take Stone Deluxe Inc. to prepare a quote for countertop fabrication and installation?
Does Stone Deluxe Inc. offer cutouts for sinks, cooktops, or other elements?
What guarantees does Stone Deluxe Inc. provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone Deluxe Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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18249 Euclid St, Fountain Valley, CA 92708