Stone Concepts LLC

We rate the staff friendliness of Stone Concepts LLC as Very Good. During our research, the staff at Stone Concepts LLC demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Stone Concepts LLC’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Stone Concepts LLC directly to better understand their approach to customer service.

We rate the staff expertise of Stone Concepts LLC as Excellent. The staff member from Stone Concepts LLC who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Stone Concepts LLC may vary. We recommend contacting the company directly for more comprehensive information.

Stone Concepts LLC is an experienced company, operating since 2005. Our research revealed that Stone Concepts LLC began operating in 2005, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Stone Concepts LLC directly.

We note that Stone Concepts LLC has a dedicated office. Our research revealed that Stone Concepts LLC operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Stone Concepts LLC directly to confirm the latest details.

We note that Stone Concepts LLC has its own production facility. Our research revealed that Stone Concepts LLC operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Stone Concepts LLC directly to confirm the accuracy of this data.

Stone Concepts LLC offers discounts for veterans. Our research revealed that Stone Concepts LLC provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Stone Concepts LLC directly to confirm the accuracy of this data.

We rate the production time of Stone Concepts LLC as Very Fast. Our mystery shopper research revealed that Stone Concepts LLC quoted a project completion time of 14 days. This is the fastest possible time, placing them in the Very Fast category. Stone Concepts LLC is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Stone Concepts LLC during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Stone Concepts LLC.

We rate the deposit level of Stone Concepts LLC as Standard. Stone Concepts LLC requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Stone Concepts LLC may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Stone Concepts LLC.

We rate the quote preparation speed of Stone Concepts LLC as Average. According to our mystery shopper evaluation, Stone Concepts LLC provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Stone Concepts LLC.

We rate the price level of Stone Concepts LLC as Low. Our mystery shopper research revealed that Stone Concepts LLC offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $81.29 per square foot, while for Carrara Morro quartz, the price was $71.7. These prices fall into the Low category, making Stone Concepts LLC an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $6780 for Calacatta Idilio quartz and $5980 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Stone Concepts LLC.