Stone Central
since 2016
Examples of works performed by Stone Central
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About Stone Central — Ranked №6 Countertop Fabricator and Installer in Summerville, SC
total score
Exact value: 57.279998 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Stone Central, founded in 2016, ranked number 6 in Summerville, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Stone Central among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Stone Central: Total Score & Key Ratings
The Total Score of 57.28 out of 100 achieved by Stone Central in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone Central has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.12 out of 5.
You can read detailed information and evaluations from our independent research of Stone Central’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone Central directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Stone Central
Stone Central is a boutique fabricator of unique and exotic natural stones including granite, marble, quartz, and engineered marble. Stone Central is a family-owned and operated shop. Stone Central is located in the heart of Summerville, South Carolina. Stone Central was established in 2016. The company has more than 7,500 square feet of fabrication and office space in this downtown location.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 49
YELP
reviews: 6
reviews: 12
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Stone Central
Identifies as women-owned
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Checks
Credit cards
Debit cards
NFC mobile payments
Women-owned
In store shopping
Fireplace Services
Hot Tub & Pool
Countertop Installation
Countertop store
Reviews about Stone Central
All (25)
Google (12)
Facebook (6)
Yelp (7)
Diane Thorpe
Date: 2022-11-03 16:45:20
We are so happy with our new kitchen countertops and cant say enough about how much we enjoyed working with Stone Central. Excellent work and extremely friendly and helpful staff. Looking forward to our next project soon. Thanks so much Bonnie and all your staff.
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S Dor
Date: 2024-08-23 13:15:08
Cyrina and her team did a wonderful job installing my quartz countertops. They have a huge selection from which to choose. The installers were amazing. They were in and out in less than an hour and I couldn’t even tell they had been here - no mess at all!!! There was a slight hiccup with the scheduling of the plumber to reconnect everything but they were prompt and efficient about getting it corrected. And they kept me informed about the status which I really appreciated. I would highly recommend using Stone Central for any projects you are considering. Susie Munoz
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Jenn Threatt
Date: 2021-11-24 17:08:09
Bathrooms and kitchen are BEAUTIFUL! Love it, love them... Great company and a great job that was done! The half waterfall turned out amazingly!
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Keith Timmons
Date: 2022-10-01 13:16:53
So, I chose these folks because of their online ratings and the fact that they are local family-owned business. Aside from some issues, I am giving 5 stars because we stumbled a bit from the start with communication and planning but despite this, Bonni was responsive and rose to the challenge to correct and communicate. We had a small challenge with the material selection, but again, Bonni didn't miss a beat with working with me on a new selection and a timely fashion for remedying the issue. Stuff happens when jobs like this are retro-fits, as opposed to a new install. Bonni's team rose to the challenge. When it was all said and done, I am 100% satisfied and pleased with the results in this challenging old house!
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Wengan Wu
Date: 2021-09-10 16:10:15
Stone Central did a great job on my recent need in kitchen countertops. Many thanks to Bonni, Heather and the team at Stone Central. They were nice and easy to work with, and very customer oriented in design, material selection, layout and fabrication. The installation team was also good not only on installing the new countertops but also pulling off the old. They responded to all after installation questions efficiently and professionally had all potential issues addressed. I strongly recommend Stone Central and will use them again for my future needs.
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Ann D
Date: 2024-09-03 01:30:34
We had a great experience with Stone Central from start to finish. It was easy to select a piece of granite that fit our budget and the style we wanted, and the installation was done perfectly! I recommend this business if you're looking for any size stone job in your home!
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Frederick Singleton
Date: 2024-04-23 14:34:50
I rate Stone Central five stars! We have had countertops that were installed when this house was built in 2002. (we bought in 2016). They were black granite and had one unsightly seam near the sink. The main problem with our kitchen was the unsightly sink that was constructed with some king of fiberglass or composite material. Over the years this sink was worn and was originally installed in such a haphazard manor that it collected mold, and it also hid the turn off valves under the sink. To replace the sink, we were told that we had to have one specially made to fit the space under the current countertop. Every plumber and construction person we talked to just shook their heads when they saw our sink. The sink was odd shaped, and we had estimates of $1200 to $1800 to have one specially made. So, we contacted Stone Central in Summerville, and they made rough measurements to replace the countertop. Then an employee of the company came and did laser measurements of our kitchen to replace the countertop and sink; he was very professional and knew what he was doing. So, with not too extreme cost above replacing the sink only, we had our countertops replaced with a nice light-colored quartz. Stone Central came and removed the old countertops and replaced them with their new ones and the result was a precision replacement that just boggled my wife and my minds. They completed the job in about three hours and the crew that came out were highly skilled and very polite. The sink replacement was amazing! I highly recommend Stone Central for any countertop job for their excellent work and commitment. Stone Central is a unique company that will follow through with their promises and finish the work with satisfaction.
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Alison Vickers
Date: 2021-06-11 22:01:15
My experience with Stone Central was amazing! I live in a 1 bedroom condo with a small kitchen. I reached out to a few places, but Stone Central was by far the fastest and most responsive. A very nice sales rep named Nicole came out within a few days to measure and spec. She emailed me a few options based on what I said I liked and gave her professional opinion. I was incredibly comfortable with the thorough details she included in the email, but also wanted to see the granite in person, so went out to their warehouse... What a gold mine! Such an amazing selection of stone. I went with her suggestion and added a different color granite for my raised island that was in their yard and finalized a few details -- the process was so easy! After the selections had been made, a very professional gentleman came out and templated. He corrected a few places where my pre-existing countertops were lacking, and spoke with me directly about a few minor details that he wanted specifics on. When the day came for the demo, 3 gentlemen and 1 plumber showed up and were in and out within 3 hours! There are only a couple places that I'm going to have to go in and touch up with some paint, but that was to be expected. I am absolutely blown away by the results!! So thankful for this company and all their professional staff. Job well done!
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Tyese Riley
Date: 2024-03-22 10:21:32
Man I wish I could give 0 stars! Please please please do not spend your money with this company of icon construction. They are a husband and wife duo and they are awful. They seem very nice in the beginning but their work is awful. The do not do quality work and they blame you for anything that may be wrong with what their people did. The cabinets they installed are the worst quality cabinets and I could’ve done a better job installing them. They had to come out on 4 different occasions just to try to fix the cabinets and they are still awful. 2 days after cabinets were installed a whole section came off of the wall because it was installed improperly. Their electrician ruined our brand new backsplash. The plumber didn’t install the toilet correctly and it was leaking the next day, but that was our fault. The painters got our kitchen window off of track and that was our fault. Graham the project manager broke some blinds but hey they were already broken according to him. He “fixed” them with some cardboard. I had to go to Home Depot anytime the contractors needed caulking or supplies even though Graham made 10k just for directing the project. The quartz countertops bought and installed from stone central are the worst. They say they can handle anything well that is a lie. The electrician had a huge knick in one section before the project was even done. I am so angry at myself for paying them in full. I will tell anyone and everyone to stay away. I emailed Sam/Icon who is affiliated with stone central giving him a chance to respond before I blasted them and it has been 48 hours with no reply. I have a feeling I will get no reply from them. I will be filing a claim with BBB and I will put it on every social media platform because people work hard for their money and these people provide horrible quality work and product. Sam and Graham had an excuse for everything. I am positive we were treated different because we are women. There is no way Graham would’ve had the balls to talk to a grown man the way he spoke to us. I had to hear over and over how long he has been in the business and he knows more than me. Man i don’t care how long you’ve been doing this, you suck!! I am embarrassed of our brand new kitchen. BEWARE!!!! Just a few photos so they can’t say that I am lying to everyone. Trust me I will not stop because they should not be allowed to operate a business like this. I am going to post this exact thing on icon construction and every local fb/neighborhood page that I possibly can. There are way too many other options out there for people to waste their money on this place. I can’t believe they have made it this many years in the business
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Ryan Covert
Date: 2024-09-17 22:42:45
Really appreciate the great service and responsiveness. The guys that installed the stone were helpful and skilled. Cyrina in the office did a great job coordinating. Would definitely recommend.
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Sammie Jenkins
Date: 2023-08-24 14:44:18
We do a lot of business with Stone Central. They are very fast to respond and their quality of work is amazing! I would defiantly recommend them!
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Nancy Moore
Date: 2023-12-19 15:51:31
Great price, beautiful countertops, excellent service and customer care! The large piece of granite broke on the day of installation while they were getting it into place, but no problem, they were there with a new piece that matched the others perfectly, with a larger crew THE NEXT MORNING. Even when things go wrong, they make it right, right away! We love love LOVE our new countertops!
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Michael York
Stone Central meet all of my needs with excellent pricing coupled with outstanding customer service. I can now recommend Stone Central as the best choice for your stone projects. Thank you Bonni !
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Wendy Beasley Hull
Stone Central is a great company! Bonni was amazing to work with! I love my new quartzite! Thank you!
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Liz Woodall Pucino
Incredible experience! Bonni & Heather were amazing to work with and made everything such a breeze! Our new home is beautiful and perfect and they were a big part of it! If we could give them more than 5 stars we would!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Robert John Santmyer
Wonderful business to deal with. Office staff is knowledgeable and helpful with any questions or concerns through the whole process. The guys that did the measuring to the installation were professional and kind. Our countertops look amazing! Thank y’all again for the excellent service. We would recommend them to anyone!
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Mary Jenkins
Excellent customer service, Affordable pricing , quality installation . My kitchen is on the smaller side, so no job to small for them, they treated me as if I was the most important customer they ever had. Highly recommend them for any counter top or stone need you have. Heather L. You made it so easy and quick for my new counter tops. You are the best. Thank you.
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Jordan Scott
The staff at Stone Central are truly the BEST! They go above and beyond to ensure the best quality products at fair prices, with amazing customer service. You will not be disappointed when trusting Stone Central with your next project!!
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Chris V.
Date: 2025-02-05 23:51:26
The Stone Central team was friendly, knowledgeable, and helped me stay within my budget. They were fantastic to work with! Would highly recommend to anyone looking for countertops!
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Tracy D.
Date: 2021-10-05 15:59:23
Stone central was super easy to communicate with. They help us with the process of picking the right countertops, sink, and worked with our budget. On the day of installation, Stone central was able to demolish our old countertops, install the new ones, and reconnected all the plumbing. Everything was done within 3 hours and worked very fast. All the workers were super nice and worked well as a team. Overall, super satisfied with their customer service and our new countertops. Definitely recommend!
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Whitney Z.
Date: 2020-04-17 23:32:17
Very nice and easy to work with! Great options in the showroom and they were willing to go the extra mile to make sure we got what we wanted. Would highly recommend!
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Ann G.
Date: 2019-08-30 19:51:23
We just finished a complete remodel of our kitchen, and we used Stone Central for our Countertops. I could not be happier with how my kitchen looks!! I knew nothing about all the various countertop options and Bonnie walked me through my options and price points. She also answered all my questions about the pros and cons with the different surfaces I was considering. Heather was amazing when it came to accommodating my crazy schedule for measurements and installation. What I liked best was actually being able to see a large piece of quartz or granite versus a small sample. I will be definitely recommending Stone Central!!
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Erin N.
Date: 2021-04-28 22:35:37
Good quality materials and install but bad customer service and communications skills. I didn't know what was going on pretty much the entire time because of their lack of communication.
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Susie M.
Date: 2025-03-12 14:24:41
I DO NOT RECOMMEND THIS COMPANY! Initially, I was pleased with the installation of my bathroom countertops and sinks. However, I had just had rotator cuff surgery and had a housekeeper cleaning for me. Once I recovered and began cleaning again, I discovered the sinks in the master bath were too close to the backsplash to allow me to get my hand behind the faucets to clean. I literally have to drag a rag behind them to try and clean. I sent them an email explaining the situation and that the guest bath had adequate space for me to clean but the master bath did not. They requested pictures of both bathroom faucets, which I furnished. They reviewed the photos and determined that the spacing met "industry guidelines" and that the reason the master bath had less space behind the faucets was because the new backsplash was thicker than the old. Both bathrooms had the same old backsplash and the same new backsplash. They also said that there was a possibility that the wall in the master bath may bow out a little more than the wall in the guest bath. Therefore, causing a slight difference in the spacing. First, the difference in spacing is more than slight. I can't even get my little finger behind the master bath faucets without it touching. I can actually fit my thumb behind the guest bath faucets without touching. Secondly, they measured using a laser - if there was a bow in the wall, it should have been obvious and an adjustment should have been made. Again, I do not recommend this company.
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Theresa M.
Date: 2021-05-26 15:17:15
Terrible Customer Service. Heather (Office Manager) NEVER returns phone calls. I was told I could have my cutout of my sink. I asked several times. I was told I could. However, never received it. If you go to inspect your slab before install, ask to see it inside the building. The sun it too bright to find all the flaws. Also, measure yourself to make sure you are not being charged more than you receive. Installation of backsplash was not the quality expected from a person who says he's been doing it for 20 years.
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FAQ About Stone Central — Based on Independent Research
What materials can I order a countertop from Stone Central?
What types of spaces does Stone Central fabricate countertops for?
What shapes of kitchen countertops does Stone Central fabricate?
What countertop design styles does Stone Central most often implement in Summerville, SC?
What is the service area of Stone Central?
What types of clients does Stone Central work with?
Does Stone Central have its own countertop fabrication facility?
Does Stone Central offer any discounts on countertop fabrication in Summerville, SC?
What is the price category of Stone Central in Summerville, SC?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone Central?
What is the fabrication and installation timeline for a countertop at Stone Central?
How long does it take Stone Central to prepare a quote for countertop fabrication and installation?
Does Stone Central offer cutouts for sinks, cooktops, or other elements?
What guarantees does Stone Central provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone Central. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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401 E 1st N St Unit A, Summerville, SC 29483