About Star Granite Countertop LLC — Ranked №1 Countertop Fabricator and Installer in Clarksville, TN
71.73
total score
The main rating value calculated from more than 30 indicators.
Exact value: 71.728417 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Star Granite Countertop LLC, founded in 1993, ranked number 1 in Clarksville, TN in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Star Granite Countertop LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Star Granite Countertop LLC: Total Score & Key Ratings
The Total Score of 71.73 out of 100 achieved by Star Granite Countertop LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Star Granite Countertop LLC has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.58 out of 5.
You can read detailed information and evaluations from our independent research of Star Granite Countertop LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Star Granite Countertop LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Star Granite Countertop LLC
Star Granite Countertop LLC - Kitchen Remodeler in Clarksville, TN fabricates countertops from granite, quartz and marble countertops for affordable prices in Clarksville, TN. A high-quality product for a reasonable price is the main principle of the company. We are an aggregator Countertops Contractors and we believe that this company with its experienced craftsmen will make you an ideal countertop. Some of its employees even speak Spanish. Star Granite Countertop LLC - Kitchen Remodeler in Clarksville, TN started their business 30 years ago and nowadays it runs successfully. Try any product of this business and you will be satisfied.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.4
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 7
Google
4.4
reviews: 7
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.6
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.581887 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Star Granite Countertop LLC as Very Good.
During our research, the staff at Star Granite Countertop LLC demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Star Granite Countertop LLC’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Star Granite Countertop LLC directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Star Granite Countertop LLC as Excellent.
The staff member from Star Granite Countertop LLC who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Star Granite Countertop LLC may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Star Granite Countertop LLC is a legacy company, established in 1993.
According to our research, Star Granite Countertop LLC has been in business since 1993, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Star Granite Countertop LLC directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Star Granite Countertop LLC has a dedicated office.
Our research revealed that Star Granite Countertop LLC operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Star Granite Countertop LLC directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Star Granite Countertop LLC has its own production facility.
Our research revealed that Star Granite Countertop LLC operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Star Granite Countertop LLC directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Star Granite Countertop LLC does not offer discounts for veterans.
Based on our mystery shopper research, we found that Star Granite Countertop LLC does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Star Granite Countertop LLC directly for confirmation.
Production time
5
Very Fast
Production time
We rate the production time of Star Granite Countertop LLC as Very Fast.
Our mystery shopper research revealed that Star Granite Countertop LLC quoted a project completion time of 8 days. This is the fastest possible time, placing them in the Very Fast category. Star Granite Countertop LLC is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Star Granite Countertop LLC during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Star Granite Countertop LLC.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Star Granite Countertop LLC as Standard.
Star Granite Countertop LLC requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Star Granite Countertop LLC may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Star Granite Countertop LLC.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Star Granite Countertop LLC as Very Fast.
Our mystery shopper research revealed that Star Granite Countertop LLC prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Star Granite Countertop LLC is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Star Granite Countertop LLC.
Affordability
4.7
Low
Affordability
We rate the price level of Star Granite Countertop LLC as Low.
Our mystery shopper research revealed that Star Granite Countertop LLC offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $63.54 per square foot, while for Carrara Morro quartz, the price was $79.62. These prices fall into the Low category, making Star Granite Countertop LLC an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $5299 for Calacatta Idilio quartz and $6640 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Star Granite Countertop LLC.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Star Granite Countertop LLC
Onsite services
Countertop contractor
Countertop store
Granite supplier
Kitchen remodeler
Reviews about Star Granite Countertop LLC
All (8)
Google (8)
Source:Google
Theelevation2012
Date: 2024-06-05 22:48:04
Worse services ever, he hangs up on you if he can’t screw you up
Read more
Source:Google
Anthony Hillery
Date: 2024-04-04 22:05:37
Great selection of products to choose from and top-notch service! We’ll use them exclusively for any future granite/quartz needs!
Read more
Source:Google
william stuard
Date: 2022-02-13 02:22:24
We had our back splash and counters replaced. They did a excellent job in removing the old counters and replacing them with quartz tops and backsplash. The work was professional and timely. I would recommend Jose and team
Read more
Source:Google
Christian Heinbockel
Date: 2024-08-14 14:21:57
Jose is a highly experienced professional who gives great service and has competitive prices. I love working with this company.
Read more
Source:Google
New Deals
Date: 2023-08-07 15:56:59
Horrible Horrible experience, Do not come here. Owner of this place backed out the countertop job for our fix and flip--
We paid them1,500 upfront for a 2500 & they Finished part of job & literally did not finish or even bring Island countertop... Now we still do not have countertops completed..
We went to their office on 1764 Jardco dr. & the owner demanded we pay them an additional $+2,300 on top of our bidding agreement for no reason at all.
This has caused our project to be 3 weeks late now. & When we asked owner why he is doing this, HE LITTERALLY SAID HE DID NOT CARE.
DO NOT COME HERE> very unprofessional.
Read more
Source:Google
Steve Lee
Date: 2024-04-29 21:58:19
I worked with Jose a few times and he always showed up on time and finished job on time. Work quality was always 5 stars. I will work with him again for my next rehab project.
Read more
Source:Google
Sheila S
Date: 2023-05-01 19:05:26
Excellent service and excellent job! They took measurements and installed my countertop the next day. The price is also very reasonable. Recommend this company to anyone I know. Thank you so much José!
Read more
Source:Google
Bill Pupplo
Date: 2024-07-15 23:47:26
Amazing work. Love our countertops. Great prices and fast service. Helped us find the perfect Atlas granite. Thanks Jose.
Read more
Source:
FAQ About Star Granite Countertop LLC — Based on Independent Research
What materials can I order a countertop from Star Granite Countertop LLC?
During our independent research, we found that Star Granite Countertop LLC offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Star Granite Countertop LLC’s clients in Clarksville, TN for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Star Granite Countertop LLC fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Star Granite Countertop LLC is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Star Granite Countertop LLC fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Star Granite Countertop LLC, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Star Granite Countertop LLC most often implement in Clarksville, TN?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Star Granite Countertop LLC successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Star Granite Countertop LLC?
The company’s office is located at , but its work is not limited to just the city of Clarksville, TN. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Star Granite Countertop LLC work with?
Like many participants in our rating, Star Granite Countertop LLC works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Star Granite Countertop LLC often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Star Granite Countertop LLC have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Star Granite Countertop LLC has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Star Granite Countertop LLC offer any discounts on countertop fabrication in Clarksville, TN?
According to our research, Star Granite Countertop LLC does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Star Granite Countertop LLC may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Star Granite Countertop LLC in Clarksville, TN?
According to the assessment of our independent rating, Star Granite Countertop LLC in Clarksville, TN falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $5299$ at a rate of $63.54$ per sq. ft., and the cost using Carrara Morro quartz was $6640$ at a rate of $79.62$ per sq. ft. These prices turned out to be among the lowest of all companies in Clarksville, TN, which allowed us to categorize Star Granite Countertop LLC as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Star Granite Countertop LLC?
Yes, according to our research, Star Granite Countertop LLC offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Star Granite Countertop LLC?
According to our independent research, Star Granite Countertop LLC in Clarksville, TN offered one of the fastest fabrication and installation timelines for a stone countertop — just 8 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 8 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Star Granite Countertop LLC to prepare a quote for countertop fabrication and installation?
According to our research, Star Granite Countertop LLC in Clarksville, TN prepared a project estimate within 8 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Star Granite Countertop LLC offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Star Granite Countertop LLC performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Star Granite Countertop LLC provide for its work?
According to our information and industry practice, Star Granite Countertop LLC, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Star Granite Countertop LLC in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Star Granite Countertop LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Star Granite Countertop LLC for a Free Estimate
Star Granite Countertop LLC is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Star Granite Countertop LLC know that you found them through the National Ranking Countertops Contractors!