Springfield Marble & Granite

We were unable to assess the staff friendliness of Springfield Marble & Granite. Unfortunately, we were unable to reach Springfield Marble & Granite during our mystery shopper research. This could be due to missed calls or unanswered messages. Important: The lack of data affects the company’s ranking position. However, Springfield Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Springfield Marble & Granite directly to gain a full understanding of their level of service.

We rate the staff expertise of Springfield Marble & Granite as Good. The staff member from Springfield Marble & Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Springfield Marble & Granite may vary. We recommend contacting the company directly for more comprehensive information.

Springfield Marble & Granite is an experienced company, operating since 2001. Our research revealed that Springfield Marble & Granite began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Springfield Marble & Granite directly.

We note that Springfield Marble & Granite has a dedicated office. Our research revealed that Springfield Marble & Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Springfield Marble & Granite directly to confirm the latest details.

We note that Springfield Marble & Granite has its own production facility. Our research revealed that Springfield Marble & Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Springfield Marble & Granite directly to confirm the accuracy of this data.

Springfield Marble & Granite offers discounts for veterans. Our research revealed that Springfield Marble & Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Springfield Marble & Granite directly to confirm the accuracy of this data.

We rate the production time of Springfield Marble & Granite as Very Fast. Our mystery shopper research revealed that Springfield Marble & Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Springfield Marble & Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Springfield Marble & Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Springfield Marble & Granite.

We rate the deposit level of Springfield Marble & Granite as Standard. Springfield Marble & Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Springfield Marble & Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Springfield Marble & Granite.

We rate the quote preparation speed of Springfield Marble & Granite as Very Fast. Our mystery shopper research revealed that Springfield Marble & Granite prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Springfield Marble & Granite is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Springfield Marble & Granite.

We rate the price level of Springfield Marble & Granite as Average. Our mystery shopper evaluation found that Springfield Marble & Granite quoted a price of $0 per square foot for Calacatta Idilio quartz and $65.55 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $ for Calacatta Idilio quartz and $5467 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Springfield Marble & Granite.