Springfield Marble & Granite
since 2001
Examples of works performed by Springfield Marble & Granite
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About Springfield Marble & Granite
total score
Exact value: 73.630033 out of 100.
Springfield Marble & Granite is a well-established company that imports, fabricates, and installs natural stones of both popular and exotic varieties.Their showroom in Alexandria VA contains a generous assortment of high-quality stone solutions, including quartz, marble, and granite kitchen countertops, cabinetry, floor panels, fireplace surfaces, tiles, bathroom vanities, and a lot more. The company offers stone products for both residential and commercial applications. They have a team of well-trained builders, designers, and contractors to tackle your renovation project from start to finish. Springfield Marble & Granite is a big name on the market, famed for their swift turnaround, affordable prices, extensive inventory, and strong commitment to customer satisfaction.
Customer Feedback Score
reviews: 21
YELP
reviews: 4
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
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Sill rail
Contact Springfield Marble & Granite for a Free Estimate
7801 Loisdale Rd, Springfield, VA 22150
Additional benefits of Springfield Marble & Granite
Small business
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Countertop store
Flooring contractor
Granite supplier
Marble supplier
Reviews about Springfield Marble & Granite
All (12)
Google (8)
Yelp (4)
Khalid Abdelrahman
Date: 2021-08-04 23:37:07
Needed a granite counter top. sent them measurement online then walked into store few minutes before 5pm. As I'm talking to Nilay a customer walks in and she ignored me and asked the customer "how can I help you?" as if I'm not even there, and I was literally talking. Then she called in someone else to help the customer, who left shortly after. Then at 5pm sharp she told me that Fairfax county rules for showrooms to close at 5 and cannot stay open after that. I told her that didn't apply to customers who are already in-store but regardless I'm going to leave. I am not sure if she was having a bad day or what, but I felt that was prejudiced and it was not acceptable. I will not do any business with them ever.
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rachael carlisle
Date: 2021-08-11 13:23:13
The customer service was beyond my expectations. They were able to move quickly and met every single deadline/milestone we discussed. The end result is beautiful! We are building an outdoor kitchen and bar. Install occurred exactly one week and one day after I stepped foot in the showroom. I highly recommend considering Springfield M & G!
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Emre Dikici
Date: 2016-10-31 20:32:50
Very friendly people work here. It was a great deal and installed as promised. Highly recommended.
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Marc C
Date: 2024-03-28 02:21:20
Springfield Marble did an excellent job on the kitchen countertops and stone bathroom niche for my condo renovation. From the detailed measurements to the installation the staff was professional and so was the finished product.
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Malia Cameron
Date: 2020-03-26 02:57:01
Visited three different companies in one day, and Springfield Marble & Granite was by far the friendliest and the most informative. It was even better that they came back with a quote that was by far the lowest of the three. We had quartz countertops installed, and they were professional from start to finish. Great customer service and beautiful product. Would highly recommend them.
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winston allen
Date: 2022-05-28 23:03:32
They did an excellent job, their granite was very and their installers were professional. Thank you especially Nilay St. Onge.
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David Lalich
Date: 2022-02-02 21:30:39
As soon as we walked in, Nilay greeted us with a smile and warm welcome. Immediately, we knew our forever home was in good hands. She used her expertise to help design our kitchen/bar countertops. Nilay was professional, courteous, and friendly throughout the installation--awesome! We'll be back--thank you Nilay!
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Coskun Unal
Date: 2023-06-21 16:15:39
High quality customer service.
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Lori W.
Date: 2018-05-03 17:33:58
This place was fantastic. When I first walked in I was greeted by Emma. Right then I knew they would pull through. If you don't have a good 1st impression walk away. Emma was professional and super nice. Once I explained what we were after she arranged everything. At no time was I left wondering. The gentleman that came out to do the measurements was just as professional and nice. After I picked out the slab from East West (Chantilly area) Emma called to have me come look at it and the guys in the warehouse tape off the portions we decided on. On the day of installment the 2 gentlemen couldn't have been nicer. They both treated myself and my house with total respect. We went to them after another company botched the job and then did little to nothing to fix it. Not only did these guys do the job they were hired to do they offered to do a final grinding and polish on a left over piece the other company was supposed to do. I had visited another company in the same complex but they kept me waiting and kinda blew me off. Upon walking into Springfield Marble I was met with a smile and was made to feel like I was the only customer that mattered. Every customer should be made to feel that way. I give the entire staff 5 stars for their courtesy, knowledge and professionalism.
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Mike D.
Date: 2014-12-13 14:24:08
Had a great experience ordering a couple marble pieces from Springfield Marble and Granite. Ismael and front desk staff were responsive, friendly, and helpful. Would definitely go back.
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Khalid K.
Date: 2021-08-04 23:22:44
Needed a granite counter top. sent them measurement online then walked into store few minutes before 5pm. As I'm talking to Nilay a customer walks in and she ignored me and asked the customer "how can I help you?" as if I'm not even there, and I was literally talking. Then she called in someone else to help the customer, who left shortly after. Then at 5pm sharp she told me that Fairfax county rules for showrooms to close at 5 and cannot stay open after that. I told her that didn't apply to customers who are already in-store but regardless I'm going to leave. I am not sure if she was having a bad day or what, but I felt that was prejudiced and it was not acceptable. I will not do any business with them ever.
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Joyce P.
Date: 2013-10-02 23:55:38
DO NOT DEAL WITH THESE PEOPLE! The business owner also rents apartments and is the quintessential slumlord. Highly unscrupulous business practices. Failure to ensure effective heating and cooling, promising parking and failing to deliver, violating lease agreements and withholding damage deposits for unethical reasons. Stay away.
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7801 Loisdale Rd, Springfield, VA 22150