About Southern Granite & Marble — Ranked №6 Countertop Fabricator and Installer in Lakeland, FL
44.52
total score
The main rating value calculated from more than 30 indicators.
Exact value: 44.52 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Southern Granite & Marble, founded in 2010, ranked number 6 in Lakeland, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Southern Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Southern Granite & Marble: Total Score & Key Ratings
The Total Score of 44.52 out of 100 achieved by Southern Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Southern Granite & Marble has a rating of 4 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.33 out of 5.
You can read detailed information and evaluations from our independent research of Southern Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Southern Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Southern Granite & Marble
The prevailing part of modern furniture for kitchens and bathrooms is produced from natural stone species. The trend is explained by excellent resistance to environmental influences, friction, and stress, which means perfect serviceability for years. Southern Granite & Marble is a place where clients can order custom premium-quality countertops for kitchens and bathrooms. The brand has wide expertise in stone countertop fabrication. Experienced employees design individual projects of different complexity levels. The service package includes free consultation and countertop installation service.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 30
Google
4.1
reviews: 27
YELP
3.3
reviews: 3
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.333333 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Southern Granite & Marble as Excellent.
Our mystery shopper research revealed that the staff at Southern Granite & Marble provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Southern Granite & Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Southern Granite & Marble directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Southern Granite & Marble as Excellent.
The staff member from Southern Granite & Marble who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Southern Granite & Marble may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3
Established
Company Age
Southern Granite & Marble is an established company, operating since 2010.
According to our research, Southern Granite & Marble has been in business since 2010, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Southern Granite & Marble directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Southern Granite & Marble has a dedicated office.
Our research revealed that Southern Granite & Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Southern Granite & Marble directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Southern Granite & Marble has its own production facility.
Our research revealed that Southern Granite & Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Southern Granite & Marble directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Southern Granite & Marble does not offer discounts for veterans.
Based on our mystery shopper research, we found that Southern Granite & Marble does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Southern Granite & Marble directly for confirmation.
Production time
0
No Data
Production time
We did not receive production time information from Southern Granite & Marble.
Unfortunately, Southern Granite & Marble did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Southern Granite & Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Southern Granite & Marble directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Southern Granite & Marble.
Unfortunately, Southern Granite & Marble did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Southern Granite & Marble.
Unfortunately, Southern Granite & Marble did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Southern Granite & Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Southern Granite & Marble directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Southern Granite & Marble.
Unfortunately, Southern Granite & Marble did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Southern Granite & Marble, which is recognized in our rankings for other parameters. We recommend reaching out to Southern Granite & Marble directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Southern Granite & Marble
Wheelchair accessible entrance
Wheelchair accessible parking lot
General Contractors
Countertop Installation
Fireplace Services
Granite supplier
Countertop store
Stone supplier
Reviews about Southern Granite & Marble
All (13)
Google (9)
Yelp (4)
Source:Google
Joe Logar
Date: 2024-04-23 22:11:34
Teresa and her crew were absolute lifesavers! I came to them with an almost impossible request and they completed the job within 3 days of my phone call. They were professional and honest, which is hard to find these days! I will DEFINITELY be working with this company again. Thank you again Teresa and crew!
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Source:Google
JP Watters
Date: 2024-03-21 11:35:13
BUYER BEWARE - BAD WORK & POOR ATTITUDE. After making down payment, Tom came to measure. When asked if he was going to use a template, he responded " templates are for people who do not know how to read a tape measure." When contractors arrived to install, one didn't speak English and the other refused to talk. The counter tops ended up not being wide enough. Tom's response, "Don't talk to the workers, you will get a better job if you leave them be." Work resulted in bad seams, and they made little effort in cleaning up when complete; resin left around joints. As mentioned, the granite did not fit walls and subsequently required removal of drywall to shim walls in preparation for tile backsplash. Installers also damaged newly laid floor and brand-new kitchen cabinet kickplates. Concerns mentioned above were expressed repeatedly to owner/management, however, no attempt to address concerns or even inspect the poor workmanship was made. DO NOT recommend using Southern Granite & Marble.
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Source:Google
Juan Gonzalez
Date: 2024-01-20 16:04:47
Awesome experience! SG&M installed beautiful granite at our church, St John's M.B. in Winter Haven. Mrs Teresa and her team, from start to finish, are true definitions of professional customer service. She educated us and guided us on this big decision.
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Source:Google
John Miller
Date: 2018-06-03 18:17:09
We found the perfect piece of granite we were looking for to go with our new kitchen and our re-modeler Rob Davis of HCR coordinated the installation. The crew from Southern Granite did a great job and the new kitchen looks great. Highly recommend both HCR and Southern Granite.
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Source:Google
Chelsea Lowe
Date: 2022-04-05 15:15:11
Yesterday we stopped into Southern Granite simply because of a few reviews that spoke very highly of Teresa that handled them and their orders. Customer Service is everything to us, where there's good customer service there is bound to be good quality work with a company that stands behind their product. Teresa did not disappoint, she is definitely a cornerstone of Southern Granite and it shows. We are very happy with the quantity, price and finished look of our stone from Southern granite in our kitchen!
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Source:Google
Mia Yap
Date: 2024-01-18 18:59:55
We engaged Southern Granite for new countertops for our kitchen, impressed by their selection. However, our experience turned for the worse when, despite agreeing on an installation price, they attempted to increase the price after measuring three times. During the third attempt after we already removed our countertops, we again expressed concern about uneven cabinets, this led Manager "Tom" to leave the premises without answering our questions and addressing the issue.
The communication throughout was inadequate, and matters escalated when the owner resorted to cursing and name-calling, "You might have something wrong upstairs."
Despite their competitive wholesaler pricing, the lack of professionalism and transparency in communication makes it challenging to recommend Southern Granite, as they stated “they are not cabinet people.” As "Countertop installers", there should be a basic level of knowledge on installation.
We advise others to exercise major caution, demand a contractual agreement, and be prepared for potential headaches and additional costs post-agreement. Unfortunately, we cannot endorse them for countertop needs.
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Source:Google
Anthony David
Date: 2024-09-24 23:10:06
Top notch customer service, which is rare in today's market. As long as these same individuals are running this business, I will support them! Incredible business.
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Source:Google
B A
Date: 2023-12-07 19:25:57
Everyone we worked with at Southern Granite and Marble were awesome. Teresa that manages each order, the wonderful couple that measures, and the skilled, speedy, and professional installers. Six business days from the day we stopped until granite was being installed in my home. Inexpensive and top notch quality. Plenty of beautiful slabs to choose from. Bring your measurements and Teresa will help you with everything. They removed our old countertops and disposed of them. Everything was clean when they were done.
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Source:Google
Meghan Leonard
Date: 2023-01-26 21:24:12
Just ordered two pieces of granite from southern granite-a new large kitchen island and a small piece for my coffee station. Ordered on Tuesday and Picked up on Thursday of the same week. (Beautifully cut and polished)
Got a few quotes from other places and absolutely felt confident with the expertise and professionalism from southern granite. I wouldn’t hesitate to do business with them again and I only wish I knew about this company the first time I remodeled my kitchen!
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Source:Yelp
Tammy G.
Date: 2025-04-22 23:32:45
My kitchen looks AMAZING largely due to the high quality granite countertops, expertly installed! Southern Granite and Marble was great to work with. I was able to get an accurate quote, pick out some amazing granite and have it installed in under three weeks. The price was very fair and I seriously could not be happier with the results. Highly recommend!
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Source:Yelp
Chrissss D.
Date: 2011-12-15 15:54:05
Southern Granite installed our countertop today. What a superb job. They are unbelievable precise. I was running around like a nervous wreck, trying to find errors, but they simply did such a good jod that even I could not find a fault. It looks great! They deliver true craftsmanship, and I would hire them again!!!! Great job! The team from sales to installment is simply perfect!
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Source:Yelp
Sharon K.
Date: 2015-11-13 20:47:23
Southern Granite installed a bathroom counter & sink. A superb job; Teresa was terrific walking me through the process and helping me get started picking out the perfect granite & sink. Tom was great doing the measurements and the different edging designs. Jose was an expert with the installation. If there was a downside at all, it would be that they did not hook up the faucet and drain. I would use them again, and would recommend them to anyone.
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Source:Yelp
Craft 1.
Date: 2018-09-11 23:44:06
Do yourself a favor and go to another granite company. Southern Granite installed a piece of granite that was scratched and nicked. They installed it crooked and the square end wasn't even close to 90 degrees. When I complained they said it was within industry standards. Who knew industry standards meant looked like crap.
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Source:
FAQ About Southern Granite & Marble — Based on Independent Research
What materials can I order a countertop from Southern Granite & Marble?
During our independent research, we found that Southern Granite & Marble offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Southern Granite & Marble’s clients in Lakeland, FL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Southern Granite & Marble fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Southern Granite & Marble is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Southern Granite & Marble fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Southern Granite & Marble, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Southern Granite & Marble most often implement in Lakeland, FL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Southern Granite & Marble successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Southern Granite & Marble?
The company’s office is located at 2415 W Memorial Blvd, Lakeland, FL 33815, but its work is not limited to just the city of Lakeland, FL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Southern Granite & Marble work with?
Like many participants in our rating, Southern Granite & Marble works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Southern Granite & Marble often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Southern Granite & Marble have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Southern Granite & Marble has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Southern Granite & Marble offer any discounts on countertop fabrication in Lakeland, FL?
According to our research, Southern Granite & Marble does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Southern Granite & Marble may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Southern Granite & Marble in Lakeland, FL?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Southern Granite & Marble. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Southern Granite & Marble?
Yes, according to our research, Southern Granite & Marble offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Southern Granite & Marble?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Southern Granite & Marble in Lakeland, FL. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Southern Granite & Marble to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Southern Granite & Marble in Lakeland, FL. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Southern Granite & Marble offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Southern Granite & Marble performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Southern Granite & Marble provide for its work?
According to our information and industry practice, Southern Granite & Marble, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Southern Granite & Marble in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Southern Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Southern Granite & Marble for a Free Estimate
Southern Granite & Marble is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Southern Granite & Marble know that you found them through the National Ranking Countertops Contractors!