Southeast Stone
since 1999
Examples of works performed by Southeast Stone
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About Southeast Stone
total score
Exact value: 21.617356 out of 100.
Southeast Stone, established in 1999 in Orlando and Central Florida, excels in fabricating and installing granite and quartz countertops. Their services extend to maintaining stone countertops and floors with expert cleaning, polishing, and sealing. With a large selection of surfaces, their skilled fabricators use advanced digital and laser technologies to realize custom designs, ensuring unmatched precision and craftsmanship.
Customer Feedback Score
reviews: 121
YELP
reviews: 12
reviews: 12
CoCo
reviews: n/a
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1101 Cornwall Rd, Sanford, FL 32773
Additional benefits of Southeast Stone
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Accepts Credit Cards
Repair services
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Reviews about Southeast Stone
All (26)
Google (8)
Facebook (6)
Yelp (12)
Michele Gordon
Date: 2024-03-05 19:14:12
From the moment I walked into SouthEast Stone, everyone was very pleasant and helpful. Rebecca was honest and guided me through the process of picking out my new counter tops. This company believes in great customer service, integrity and above all honest! Highly recommend!! I did not look any further. Found my beautiful quartzite called Vancouver! ❤️ Many thanks to SouthEast Stone!❤️ Michele Gordon
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Bridget Highet
Date: 2023-12-24 17:16:01
Purchased a Cambria quartz countertop from them. They recommended this installation to me, and as you can see veining on the sides looks unprofessional and mismatched. I am having to pay to have it redone by another company. There were several bathroom countertops that turned out nice, but I wouldn’t trust them with a bigger project.
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Madison Urban
Date: 2023-08-10 02:26:22
From start to finish the experience was amazing Rebecca Crowthers really took her time to help us find exactly what we were looking for all the way down to the design and layout of our countertops. Not to mention she kept it in our budget! Every person in the process was amazing the measurements and the installer. I highly recommend this company for all your stone work needs! Ask for Rebecca Crowthers she will not disappoint super knowledgeable, professional and on top of things!
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Kasie Kelson
Date: 2024-05-22 13:50:02
We have been a customer of Southeast Stone for a number of projects the most recent was our own home. They did a beautiful job on our bathroom vanities, windowsill, and shower threshold. We would recommend Southeast Stone to anyone in need of countertops and much more! I’ll never go anywhere else!
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Kathy Bradshaw
Date: 2024-06-04 15:24:59
We had a Fabulous experience with everyone at Southeast Stone! From the initial conversation with Chloe to the project’s completion, it was seamless! The countertop we chose is absolutely gorgeous! I was so comfortable with the two installers which gave me complete confidence in the installation process. I especially want to give kudos to Chloe who went out of her way to accommodate every request! We recommend Southeast Stone 100%!
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zzz zzz
Date: 2023-04-11 00:59:44
Workmanship and selection is nice regarding quartz counter tops. Customer service is lacking however. I informed them that I planned on having a couple outlets cut out at time of install. After installation was complete and I paid the remaining balance due, I get an invoice a few days later saying I owe more $ for the 2 cutouts. Unprofessional way to do business in my opinion.
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Darren Brandon
Date: 2023-11-27 21:40:22
We opted for Southeast Stone over our builders stone guy at our new house! Couldn’t be happier!!! Kitchen and bathrooms all look so good that we also used them for the top of our living room built in! Absolutely Fabulous!! Nothing but compliments from everyone at our first Thanksgiving in our new house!!!! A+++++
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Louisa Richardson
Date: 2024-03-15 15:17:03
Another fantastic install by Southeast stone Sanford With help from Becca in choosing the right product The precise measuring and cutting To the impeccable install guys The whole experience was great If your looking for new counter top go to southeast stone you will be blown away by the amount of products they have in stock I had sharif stone color mt Hercules in my kitchen
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Jeff Downing
From first contact with DJ at Southeast Stone to finished product, Southeast Stone was fantastic. First DJ provided us photos and pricing of options via email to us as we are 2 hours away. She was great to work with and made the transaction seamless. Our product was produced quickly and pickup was easy. Southeast Stone had great pricing and the quality of Stone was top notch. Can't thank them enough and will be using them for a few more projects around the house.
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Shanon Gipson
Can't say enough about this company, they have helped me and my company when I needed a job done on the fly. Great guys and great prices!
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Erika Nichole
Had a great experience!! They came in and demoed out and installed in a day in a timely manner after we picked out what we wanted. They also had a great selection! Super clean and respectful!
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Julie Moons Ford
Southeast Stone did an amazing job on my kitchen! We had them come back to add Granite on some our window sills. I would highly recommend. They had great customer service & showed pride in their work!
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Raegan Le Douaron
BUYER BEWARE! Here is our experience, I hope it is helpful. We will never use them again. Ever. It is required you pay 75% down w the contracted terms the deposit is not refundable no matter what. We were "knowingly told misleading (those were the terms they used when they admitted it to us in person) dates" from templating to install. We ordered our product in December. We were ready for templating in March (so they had our product in for a few months). They told us it would not be the 10 business days we were told before we signed the contract. When it came time for them to template, we were told it would be 15 business days (yes, three weeks). But it wasn't 15 business days, it was 17 business days. After the shady sales guy Steve would NOT get us an install date after a full week, or longer, of trying to nail down a date (three weeks our kitchen was sitting ready to be finished but we couldn't bc we were waiting for countertops), we called the store directly and they finally scheduled us. We went to talk to the manager at the store about the situation and discounting our rate bc of the misinformation (we had emails to substantiate the differences in what we were told before and after we had contracted with them). They admitted they knowingly told us misleading information, but they were not open to doing anything to help. They seemed to be just fine with their way of operating. Now we found they did not template our stovetop correctly so our stovetop cannot be installed. Thus delaying our project even further. Bottomline is they clutch and grab your money and don't care about their customers or the job they do. Don't do business with this company.
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Ellen Dawson
I had holes drilled in my marble They where very helpful, very hospitable, they cleaned up my marble as well. The price was good and they where very professional.
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Marion D.
Date: 2024-03-19 20:53:33
Could not have been more pleased from beginning through installation. All the staff were friendly, effecient and professional. They commucicated extremely well. All workman were on time and thier work was outsatandin. Can't say enough good things GREAT EXPERIENCE
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Julie F.
Date: 2023-04-21 15:09:28
We were 100% satisfied with our service and beautiful granite from beginning to end. Becca picked out a few pieces to choose from and the one we chose is absolutely a perfect fit for our kitchen. Seamless!
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Pamela L.
Date: 2023-02-11 19:14:28
The installers Marcos and David were great!! They were fast, caring and professional. The attention to detail and to the customer was awesome. The granite was beautiful too...this will be my spot for granite in the future and I definitely recommend.
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Ruben T.
Date: 2023-01-07 01:51:34
I can't say enough positive things about our experiences with Southeast stone. Our first interaction with them was through a kitchen remodel we initiated through Home Depot. We were so pleased that we used them for our new home a vacation home and we recommended them to my parents. Buy with confidence that they will provide top level service.
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Brooke M.
Date: 2022-03-30 16:59:12
I love southeast stone. I have used them for 2 houses now and they are great! Very professional and things are done in a timely manor. I have had the pleasure of working with Becca for my orders. I had a small issue with a mark being left on my new matte countertop, Kevin was sent out and worked his magic! In a mater of 5 mins the mark was gone. Couldn't be happier with this company!
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Ed R.
Date: 2021-11-10 19:28:14
I have worked with Lloyd Wicks at Southeast Stone twice over the last 2 years. The first time was for just a small job...a 6 foot bathroom vanity top with two sinks in Granite....which was done on time (about 10 days from order to completed product). I picked it up and installed it myself. All measurements were exact and the Granite looked great. I had chosen a remnant and the price was very reasonable. Since I had picked it up and installed it myself, I had only worked with Lloyd. He was very professional, always answered and returned my calls and fully explained all details of the process. About a month ago, I decided to get new countertops for my kitchen. Again, I spoke with Lloyd who went over my drawings with me and helped me choose the correct Granite as we needed a full slab this time. Once we had determined the Granite selection, type of sink, backsplash and edge finish...we agreed upon a price. Before I had gotten back to work, I already had an e-mail from Becca, the coordinator that had been assigned to my job, confirming my choices and offered to answer any questions that I had. As it turned out, I had to change sinks due to the height of my waste connection. Becca researched sinks for me for two days and we ended up with a sink that worked....without any change in pricing. Next, Becca helped me pick exactly where the countertops would be cut from the piece of Granite and sent me a computerized layout from the actual piece of Granite, showing how it would look in my home. She was always patient and informative. Then Becca set up the date and time for the measurements to be done. She called me a day before the template person was to be there, then the day of to give me a timeframe and then the template person, Mark, called me when he was on the way and came out to my house on time. I was told that it would be about 2 weeks before the Granite was to be installed. About a week later, Becca called to schedule the installation, then verified with me the day before and then the day of....and the installer, Marcos, called me to verify the time and arrived right on time. Marcos and two other installers set everything up and installed the Granite, all the while explaining every step to me. Due to the size of the countertop, it had to have a seam in it...which I was aware of at the beginning. It is virtually impossible to see the seam as they match up the pieces in the shop to ensure that the areas of the Granite where the seamed pieces are to be cut from will match up before they even start to cut the Granite. The Granite was installed in a couple of hours and looks great. So, from start to finish, everyone at Southeast Stone was Professional, patient, helpful and informative. I would not hesitate to refer anyone to this company as their level of service is unmatched in the industry!
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Diane E.
Date: 2018-09-19 19:26:42
I went through Lowe's to buy my quartz kitchen counter tops after comparing others. I found a great price on Southeast Stone Lusso quartz. It was light in color & just gorgeous. I had lots of questions about the install procedure & Diane at SS was so helpful for several phone calls! The installers, Julio & Felix were polite, neat & knew what they were doing.!! When I want to have my bathroom counters done, I will contact Diane at SS directly. I am very pleased!!
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Victoria M.
Date: 2020-07-30 12:31:02
Love love love my recycled glass countertops and the service Meg provided. When we bought the wrong sink for the install she found us a much better quality one with a vendor she knew. When I had questions she answered them quickly. I wanted one large piece with no seams and that's what they did. It was an easy and efficient experience with the installers as well. They did make some wall scuffs, but those are easily fixed and most likely because I requested one large slab, but I would do it again.
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Bob B.
Date: 2023-02-21 15:17:55
Once finally installed we LOVE it and the work. But if you want any communication? Not here. Had original granite slab delivered to them. They rejected it because of scratching (I respect and appreciate that). But the lady handling my Lowes order did not deem it necessary to call the customer to inform. Then had a install date of new countertop. Reached out to confirm date and she had changed it without informing me. Finally they went out of their way to do a Sat install. Texted Tues morning and received text saying we were still on. Sat morning I pulled my sink out and removed 2 month old plywood countertops. By almost noon had not heard anything, no ETA time frame nothing. So then reinstalled the sink and plywood. 20 min later they showed, so I had to again jump to remove sink. Hole for sink was cut a little too small on one side. They kept trying to tell me that my sink was bent. It was not. It took them removing a 1/4 in by 5 in sliver off the granite to fit my sink. When they were all done we LOVE IT. But the lady who does all the scheduling should be told to look for a new job. People pay lots of money for countertops and to have her do absolutely no communication is UNSAT.
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Reanna D.
Date: 2022-11-17 15:51:41
Beware when doing business here. If you sign their proposal and give a deposit you are tied in. Make sure to only pay for the measurements and no more. They low ball the quote and then double it! Hard to communicate with. Too busy to provide service. Don't waste your time. If they can't service you from the beginning then you will have problems later.
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Will M.
Date: 2021-04-12 14:01:15
Just completed a total remodel of living room and kitchen, this included all new ceramic tile floors, kitchen, utility room and fireplace cabinets. All where to be covered with white and grey Pompeii Quartz. We went to their showroom for a Saturday appointment. We were greeted and felt appreciated by Liv, she was covering for our sales associate. Liv is by far the only friendly and professional staff they have. We took some samples home and chose our color palate that day. We placed our order the very next day. We paid our deposit, and began the normal waiting to be built process. We were given a completion date for our countertops, that date changed 3 different times getting later with each one. The install date had finally come, our installers where late, we'll outside the expected arrival window. They got to work quickly setting our tops. After completion of the job my wife had a couple of questions. The first was about the seam between two of the sections, the next was about a scratch to the largest visible section in my kitchen. They said the seam was actually a pretty good one as quartz seams go. When it came to the scratch they quickly went to their truck and returned with the product they needed to repair it. They tried without success. They said they would call the office and have the repair guy come out and get it fixed. Well WE ended up having to call the office "to get on the repair waiting list" The repair tech arrived "also late" said he was at a job that took longer than it should have. He stayed maybe a total of 30 mins and said I need to leave for my next job, this is more than I can do today. He assured my wife he would come back when he could dedicate an entire day to the repair. When my wife called to reschedule she left a message. Much to our dismay the owner of the company Mark D'Agostino replied and said he would not be sending the repair guy back they had done all the could do, please send the rest of your payment. I tried multiple times to speak with Mark via email and phone. I did finally get him to answer. He became very rude, short and unprofessional. He called my life a liar and said she hadn't said anything to the installers. We pulled the video footage of our gate and it clearly shows the countertops rubbing on each other causing the scratch in question. I have my attorney drawing up the paperwork to begin a lawsuit under the Florida Faulty Construction Statute. Buyer Beware, this guy is all about the money not the Customer Service or finished product.
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Lori R.
Date: 2019-10-18 19:47:24
I do not recommend this company. They ruined my new kitchen. Can not template a countertop correctly. So many errors, and then want to blame the customer. They only care that it is within Industry Standards, not customer satisfaction. Stay away!!!
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1101 Cornwall Rd, Sanford, FL 32773