Solid Surface Designs, Inc.

We rate the staff friendliness of Solid Surface Designs, Inc. as Good. According to our mystery shopper research, the staff at Solid Surface Designs, Inc. demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Solid Surface Designs, Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Solid Surface Designs, Inc. directly to better understand their approach to customer service.

We rate the staff expertise of Solid Surface Designs, Inc. as Very Good. The staff member from Solid Surface Designs, Inc. who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Solid Surface Designs, Inc. may vary. We recommend contacting the company directly for more comprehensive information.

Solid Surface Designs, Inc. is a legacy company, established in 1994. According to our research, Solid Surface Designs, Inc. has been in business since 1994, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Solid Surface Designs, Inc. directly to confirm the details.

We note that Solid Surface Designs, Inc. has a dedicated office. Our research revealed that Solid Surface Designs, Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Solid Surface Designs, Inc. directly to confirm the latest details.

We were unable to confirm whether Solid Surface Designs, Inc. has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Solid Surface Designs, Inc. operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Solid Surface Designs, Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Solid Surface Designs, Inc. directly for more information.

Solid Surface Designs, Inc. does not offer discounts for veterans. Based on our mystery shopper research, we found that Solid Surface Designs, Inc. does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Solid Surface Designs, Inc. directly for confirmation.

We rate the production time of Solid Surface Designs, Inc. as Very Slow. Our research revealed that Solid Surface Designs, Inc. quoted a project completion time of 30 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Solid Surface Designs, Inc. before starting a project. Important: Our evaluation is based on information provided by Solid Surface Designs, Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Solid Surface Designs, Inc..

We rate the deposit level of Solid Surface Designs, Inc. as Standard. Solid Surface Designs, Inc. requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Solid Surface Designs, Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Solid Surface Designs, Inc..

We rate the quote preparation speed of Solid Surface Designs, Inc. as Slow. Our mystery shopper research showed that Solid Surface Designs, Inc. took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Solid Surface Designs, Inc. in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Solid Surface Designs, Inc..

We rate the price level of Solid Surface Designs, Inc. as Below Average. Based on our mystery shopper research, Solid Surface Designs, Inc. provided a quote of $93.27 per square foot for Calacatta Idilio quartz and $84.02 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $7779 for Calacatta Idilio quartz and $7007 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Solid Surface Designs, Inc..