SCS Tile
since 2003
Examples of works performed by SCS Tile
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About SCS Tile
total score
Exact value: 76.115404 out of 100.
Located in the heart of Tucson's bustling business district, SCS Tile is a wholesale distributor of granite and quartz countertops, tiles, and wood for home renovation projects. The company has been making custom countertops for over 25 years. Initially, SCS Tile solely offered flooring materials. Later they expanded the product line to include things like mosaics, backsplash, sinks, and medallions in addition to flooring and countertops. Thousands of houses in Phoenix and Tucson, Arizona have been constructed with company assistance. Besides offering the countertops necessary to make your house a cozy haven, they also know how to see your vision through to completion.
Customer Feedback Score
reviews: 355
YELP
reviews: 49
reviews: n/a
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reviews: n/a
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Contact SCS Tile for a Free Estimate
840 E Fort Lowell Rd, Tucson, AZ 85719
Additional benefits of SCS Tile
Onsite services
Wheelchair accessible parking lot
Accepts Credit Cards
Accepts Zelle
Wheelchair accessible entrance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Flooring
Granite supplier
Bathroom remodeler
Flooring store
Kitchen remodeler
Tile store
Reviews about SCS Tile
All (65)
Google (16)
Yelp (49)
Sergio Mendez
Date: 2024-03-27 04:38:20
SCS crew helped us get all our countertops done. 3 bathroom one pantry and a whole kitchen. Amazing service from Mike and the whole crew. Great prices on our quartz and timely service. Great communication
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Spencer Pribble
Date: 2025-01-12 00:37:50
Thank you Khalid, family, Mike (installer). & associates. Everyone has been extremely helpful from picking out our quartz slab to installation! Mike your installation was fast & efficient! Thanks to all of you we have a beautiful kitchen!
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Cathie Dahar
Date: 2024-06-15 23:57:23
The 3-person crew from Scs Tile just finished installing granite in our kitchen, 2 bathrooms and laundry room. They did an excellent job . Very friendly and professional. I highly recommend them.
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Erica Hamilton
Date: 2024-08-29 20:48:10
The team at SCS has been phenomenal! Everything from the shopping experience to the install has been professional and they've kept me well informed at every step of the process! They've gone above and beyond my expectations! We purchased 2 remnant countertops for our bathrooms and they're just beautiful and such a great quality of stone.
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gary charles
Date: 2024-11-14 17:47:30
Initial consultation was relaxed and informative. We found and bought the counter top same day. In 2 days was called by the installer (Javier). He measured and said he would be back to install in 3 days. Javier showed up when he said he would and quickly did the job. Quality product, timely and expert install. Absolutely no complaints. 5 stars.
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Joline Albaugh
Date: 2024-11-15 22:01:00
I could not decide on a color for my new cabinets, so decided to pick my granite or something first. Went to a coupleof boring places, then to SCS. I made notes of different stones I liked and lo and behold there was the one! I purchased it the day and they tucked away in their other yard. I went back 5 times with wood samples to see which went together. The staff was very nice and patient with me each time. Yesterday was install date aka Christmas. Xavier and his crew were professional, sweet and fun to have in the house. I do sing a worry song, but it all went very smoothly, I love the quartzite in the kitchen light as much as I did in the bright Arizona 🌞. Lighting matters. It was even better. A happy customer.
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Heather Bergeron
Date: 2024-02-03 23:19:12
We were very happy with SCS Tile. They were professional, timely and the finished product is beaitiful! We will definitely recommend them on our friends and family and we will use them again!
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Michelle Wingfield
Date: 2024-05-07 15:06:37
The team at SCS was incredible from beginning to end. Their customer service is amazing - the 2nd time we went in they not only recalled the stone we were looking at but greeted us by name. They know their product and give great advice without a hard sell. And the stone yard has some of the most beautiful and unique slabs in town. You’ll see far more than just what is trendy. Another bonus is that they can completely help with your project from material to fabrication to install. And at a very competitive price. The team that did the fabrication and install was METICULOUS. He truly has the eye of an artist and treated our project as though it was his own. I can not say enough about how amazing of a job they did. We did a double waterfall island and it is STUNNING. I would not hesitate to recommend the entire team at SCS. Beautiful stone at a great price with phenomenal work. We could not be happier with our choice
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Lee Haywood
Date: 2024-05-29 05:27:14
Wonderful family owned local business. I worked with Qasim to get my quartz kitchen counters ordered, and the whole process took 20 days from the date I received a quote to the day the counters were installed. And the quartz slabs were special ordered and shipped from California! I really don't think anywhere else in Tucson can beat the combination of service, price, and timeliness. Jessica and her husband did a wonderful job with the installation, and kept us updated throughout the process. We couldn't be happier with the final product! Definitely recommend to other buyers!
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jim blankenfeld
Date: 2024-12-12 16:10:20
Love the quartz countertop, Jessica and Ivan’s installation team was excellent! From the initial measurement to cut the material, to communication on nexts steps, the actual installation and aftercare instructions, we felt very happy with the entire process. All our questions were answered to our satisfaction and Jessica provided good tips and recommendations for future care. And our two dogs made a good friend in Ivan by the end of the install 😃 We strongly recommend SCS tile and Jessica and Ivan’s installation team!
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Linda
Date: 2025-01-16 13:56:14
SCS tile and their installers did a fantastic job on our kitchen countertop. We absolutely love it! The attention to detail in the install process was outstanding. They answered all our questions, were courteous, professional, and on time! We would highly recommend SCS tile and their installers!
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Stuart Peterman
Date: 2024-05-15 23:43:55
Jessica and her team did a great job. Unfortunately they couldn’t lay the slab without a seam, for which they told me they might have to do. It turned out fine. They made the cuts on site for the grills and sink. A lot of dust but to be expected. They cleaned up their mess afterwards. They talked to me about cleaning and sealing. Overall experience was great! Thank you!
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Caroline Carlson
Date: 2024-05-10 18:46:13
We used SCS tile for almost all the tile and granite needs for our new home. They have a great selection and reasonable prices. As a small family owned business, they were able to accommodate our special requests - and we had a few bizarre ones! Mike and the installation team were professional and timely. Their attention to detail was appreciated and shows in the final work product. Handling full slabs of granite is no small feat. We can't be happier with the results.
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Jen Daniels
Date: 2024-12-21 21:33:32
Another terrific counter top install in Peoria! Excellent cut out for a beveled edge under-mount sink. Always expert fabrication and beautiful materials! Thank you again SCS-we will see you at the next project.
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bill netherton
Date: 2024-02-22 18:36:34
This family owned and operated business ( SCS ) was First rate from the moment we stepped inside their showroom. Friendly, knowledgeable, and professional. Khalid is the proud owner and his son Qasim were simply fantastic to work with. They made the planning easy and walked us through the entire process during the planning stages from beginning to end. We are super grateful for them and this locally owned and operated Tucson business. I would be remiss if I didn't mention Khalid's other son and his daughter who's names escape me, as they too were very helpful whenever we entered their store. The installation team of Mike and Ricardo were extremely important in the finished product. These guys truly care about the quality of their work as they worked tirelessly to ensure that everything looked great. We look forward to referring them to all of our friends and we will definitely be spending our hard earned dollars with this business in the future whenever we need good quality products and services. Sincerely, Bill and Judi
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Kevin Kose
Date: 2024-12-05 00:35:11
Great experience from start to finish. Excellent communication concerning the process from selection to installation completion. Great selection of slabs at the store’s yard. The installers were professional and knowledgeable taking time to address my wife’s concerns and questions. Will definitely be back to select the tile for the back splas
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Margaret M.
Date: 2025-04-21 21:40:05
Excellent costomer service! I had a quartize countertop and backsplash installed as part of my kitchen remodel. SCS tile has beautiful slabs of stone to choose from. When I called to tell them we were ready for the template for the countertop, they come out the next day! The countertop was ready in a week. Super fast! I read someone else's review that says that they are more expensive than Home Depot. Have you ever had good customer service from Home Depot?!?! I thought the prices were competitive with other quotes we got. Highly recommend.
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Rocky G.
Date: 2024-12-23 16:36:40
I recently went to SCS tile because I needed to match a tile that I have in a house we had recently purchased. The staff worked with me in finding tile that was almost an exact match (the current tile has been discontinued). Their attention and service was stellar and I appreciated all their help so much that I went back 2 weeks later to buy 2 quartz slabs for our remodel. Great family business and they really go the extra mile to help. Will go back :-)
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Star M.
Date: 2024-12-13 21:21:18
The SCS team was very professional, reliable and extremely easy to work with. We are very happy with our beautiful countertops. The install process was smooth and it looks really high quality.
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Donna B.
Date: 2024-08-30 23:47:52
Great service from help selecting the Granite through measuring and installation. Qasim and Tahir were knowledgeable and very helpful. Jessica, Ivan and Marcos were a pleasure to work with. They did an amazing job with the installation.
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Lyle R.
Date: 2024-08-20 03:28:55
When you deserve the very best of everything I suggest you use SCS Tile for your dreams to come true. After a 2 year search for the right countertop SCS Tile not only had a ton of stock slabs of every possibility we found the perfect Quartzite and they had the best installation crew to cut and install. They treated our home as if it were theirs and the work shines beyond belief. Our kitchen is now complete and the end result is fantastic thanks to SCS Tile Thanks Q and Mike !!!!
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Bob J.
Date: 2024-08-15 19:42:17
First of all when I walked into the store I was greeted by friendly faces. The owner of the company approached me and asked what I was looking for. I told him new counter tops and a backsplash for kitchen. The owner came out to my house that same evening and we discussed granite, quartz and glass backsplash . The next week the guys came out to make a template of counters and this week the counters were installed. The installation team was friendly, professional and very helpful. Next will be the backsplash. I can't wait to see how it all comes together. Great workmanship and very friendly. Thanks again
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John C.
Date: 2024-02-29 00:26:22
We purchased new kitchen quartzite counter tops from SCS! Great company to work with. Also purchased a new granite composite sink which was installed at the same time. The cost of the quartzite included the template cost as well as the installation. The installation process was a breeze! So fast! The installers sealed it and cleaned up after themselves! A joy to work with them. Took only about 1.5 hours. The countertops are wonderful! Perfect in our older 1983 kitchen which was updated! Thanks to Jessica and Ivan and their employees who installed the product. Denise Carpenter - 53939
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Clark J.
Date: 2024-02-14 21:28:37
This is a family owned and operated company that is a standout for countertops in Tucson because: * Extensive high quality on-site granite slab inventory. Big box stores and national tile/countertop branded stores buy and ship massive inventories throughout the country. Some of that inventory is pretty "Ho-Hum". Often what you get to see is what's left after the best stuff has been taken. SCS does not work that way. They travel to producing countries (e.g. Brazil, Malesia, Italy, etc.) and personally select every slab. So, there aren't any "also ran" slabs in stock. * Pay only for what you project needs: The slabs are HUGE. You are only charged for the stone that your project requires. SCS assumes they can sell the remainder to other customers. * Full service: SCS will measure, cut, edge, seal and install the stone. They are a full-service shop. We went from selection to completed installation in 10 days. * You will be talking to the owner and his adult children. They provide great help making the right decision for your project. They enjoy contact with customers, and it shows. And, oh lest I forget - they are cost competitive with the big box stores. We are very pleased with the product quality, price, and service we got from the SCS family team. We will definitely shop there when our renovation plans require back splash tile, ceramic flooring, or kitchen / bath stone countertops.
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Coly G.
Date: 2023-10-29 23:21:00
we had a wonderful experience working with SCS Tile! from walking in , to selecting our granite was great. the installation was beyond our expectation as there was less seams then we expected and the cuts highlighted the beauty of the granite. Mike left our kitchen immaculate! Go to SCS Tile- you will not be disappointed!
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Sherry M.
Date: 2023-10-23 19:09:58
SCS Tile is awesome to work with. Their showroom and organization has been updated and it's easy to find what you need. The granite is amazing and installation guys were a pleasure to work with and the install is perfect.
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Ginny-Bryce H.
Date: 2023-09-17 19:19:54
Amazing experience all the way. Khalid stopped by within a day to measure our kitchen counters and his fabricators stopped by 4 days later to create template after we purchased amazing slab. Entire project was completed 4 days after template was created. Five stars from us.
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Meredith K.
Date: 2022-10-23 16:22:02
Thank you SCS Tile and Qasim!!! You went above and beyond for my tile needs and I am very grateful! We will definitely see you next time with our next project!
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Crying O.
Date: 2022-08-04 17:43:32
Gorgeous, quality granite slabs on site, ready to go. Reasonable prices. Family managed with friendly, helpful staff. We were very happy with our purchase.
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Sebastian S.
Date: 2021-07-29 19:27:51
Best place to buy tile. The owner of the company is honest and has very good deals compared to most overpriced tile places here in Tucson. The employees are helpful and do their best to really make the customer satisfied!!! Bought 5000 sq ft for my business will return to buy tile for my home remodeling! Best tile store ever
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Cindy C.
Date: 2021-07-14 15:22:19
I am thrilled with the beautiful travertine tiles for my patio from SCS! I looked at four other places and lots of tiles, but SCS had the best value and customer service. This is just a fun place to shop- I've never seen such variety before and loved how almost every inch of the store was filled with all kinds of tiles, patterns, decorative borders, the full gamut. Outdoors there's more: all kinds of granite and other stone. I have only one regret: that I didn't discover SCS Tile before my other renovation projects! Mr. Mahmoud is passionate about tile and flooring and, unlike the clerks you talk to at big box stores, he brings 30 years of experience to the game. I appreciated his installation advice which I passed on to my installers. He is busy and there's a lot going on, but he juggles everything well. I made a 100-sf mistake in my order quantity (which my installers fortunately caught before they loaded!) and Mr. Mahmoud handled it all so efficiently and was so patient with me! Thank you also to his busy helpers, Jimmy and Julian!
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Maria M.
Date: 2021-04-09 01:44:27
Best prices in Tucson, and a huge Beautiful selection! The owner is friendly, helpful and knowledgeable. I'm recommending SCS Tile to all my friends and family.
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Peter P.
Date: 2020-11-11 02:46:20
I recently purchased tiles from SCS for a shower remodel and could not have been happier with them. Their selection of tiles was extensive and what I found was not available at other places I looked. Their customer service is exceptional and their expert advice is very much appreciated. I would recommend them highly. What a delight.
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J T.
Date: 2020-07-12 19:01:00
Beyond Pleased!!! Khalid and his crew did an excellent job with my master bathroom remodel and I highly recommend SCS Tile. My husband and I went to every tile store in Tucson searching for great travertine tile at a reasonable price. We decided to stop at SCS Tile and found exactly what we were looking for. I can't believe we didn't stop here sooner, it would have saved us months of disappointments and frustration. SCS Tile carries a big selection of tiles, mosaic tiles, wood flooring and granite slabs at reasonable prices. Tip, the travertine tiles are the best in Tucson. You may need to wait a bit to talk to Khalid but he's worth the wait. He is very thorough when answering your questions - something you won't find anywhere else. Khalid is very experienced and knowledgeable in his business, he takes pride in his work and it shows. When we discovered SCS Tile install tile we asked Khalid for a quote. We made an appointment with Khalid, he came to our house several times before presenting his quote. We were pleased with the quote and his team started work the following Monday. My bathroom remodel included moving the plumbing and installing the faucets which was seamless. I appreciated that everyone was respectful of my home, left it clean and always polite. Khalid even came to our house several times to inspect the workmanship and progress. My project completed on time as promised and we are extremely please with the results. Everything is perfect! We are planning our next home project and look forward to working with SCS Tile again. Thank you SCS Tile!!!!
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Natasha M.
Date: 2019-08-10 22:37:43
Khalid has been a great help to my family and I. Very reasonable prices and knowlegable staff. Khalid is very personable and attentive to everyone and takes each project you may have seriously. He has helped my family and i tremendously during out fireplace project. Khalid and his staff even helped us with the tiles and what would go well with our space
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Jeff K.
Date: 2019-07-11 00:43:50
I understand the type of customer providing the negative reviews here as a former retail store owner myself. They aren't wrong, the problem is they don't quite know what to expect and how to work with Khalid. He is the owner, salesperson and inventory manager all-in-one. He's not Mr. Smiley. He doesn't wait on you hand-and-foot. But Khalid is an *expert*. Be patient with him and he has an eye like no other. My wife and I needed to replace carpet which abutted tile we could no longer get (or else we would have finished the adjoining rooms with it.) With just a single sample we brought in, Khalid brilliantly picked out the right choice for us and then abruptly walked away to juggle 10 more priorities. I wasn't even sure he was right, but went with it. After installing it we were, well, floored (excuse the pun). Khalid nailed it. I would never have picked his choice and thus would have missed the best option. He helped me pick the grout color barely glancing up. Look, folks, he's old school. He still does everything by pen & paper and probably works himself 80 hours a week. It's not your Lord & Taylor experience, but you get an expert and a great price at SCS tile. Deal with it to your benefit. He's not going to chase you and beg you to like him, but he will do right by you if you're willing to put your end of the effort in, over-communicate, and don't act like self-appointed royalty.
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Miguel G.
Date: 2019-05-13 17:34:53
We have been renovating our kitchen and going to our local big box stores for prices on tiles for backsplash. And by luck I ran into a friend and him telling us about SCS tile is one of the biggest best thing that could have happened to us. Staff was awesome and very helpful, they took their time, very patient with us. Showed us different colors of tile that we had in mind, even went out of their way to pull a piece of wood to see if it was a right staining to match her cabinets so we can plan our backsplash tiling. The price is out of this world there is no way we could have saved this much money by going to one of the big box stores. This was totally a godsend for total project that we're doing. We got such a deal on our tile and Khalid was beyond awesome on giving us options and pricing deals that they have going. definitely a go to place if you're doing tile work of floor backsplash or anything that involves tile these are the guys you want to go see. They will bend over backwards to help you out. Thank you to the guys at SCS tile definitely will be coming back when I redo the bedroom.
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Jen L.
Date: 2018-01-05 20:48:11
We have worked with Khalid and SCS Tile on two home improvement projects. Each and every time we've dealt with him, he was efficient and delivered exactly what we ordered when promised. He is honest and helpful and I would recommend him in a heartbeat. He even came to our condo after hours to take measurements to ensure we ordered the right amount of tile and laminate. Another time he opened up the store when he was closed so we could buy more grout. As you know, remodeling projects have their ups and downs and many things don't go as planned. With Khalid, you can be certain that you'll get great materials at a good price, delivered on time.
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Melissa G.
Date: 2018-01-04 22:41:46
I have been to SCS tile three times now. I purchased my tile flooring at Floor and Decor and after coming in to SCS to search for backsplash for my kitchen, i regretted not coming in sooner. Floor that I saw at other high end tile stores at really expensive prices were affordable here. I ended up purchasing tile for my shower and the backsplash in my kitchen. All of the tile I purchased is good quality - better than big box stores. I really appreciate the owner. He is helpful, kind, and worked with me on the prices. I've already told my friends and family about this store.
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Sarah N.
Date: 2017-11-14 03:55:30
We flip houses here in Tucson and SCS Tile is our go to for high quality tile at the best prices! Khalid and his staff welcome us by name and always get the order right! We've also bought competitively priced kitchen cabinets and granite and we've done the research!
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Robert L.
Date: 2017-10-22 03:02:09
If you want to consult with a tile expert with years of experience, if you want to look at a great selection of tile, if you want to get a great price and great service, go talk to Khalid at SCS Tile. We found the porcelain tile we wanted at a great price and his excellent staff had it delivered to our house by the end of the same day. I would definitely go there again for tile.
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Zaran J.
Date: 2017-09-12 17:56:41
I will recommend SCS TILE Flooring to anyone I come across with flooring needs. I work in the dental field and was replacing our floors in one of the outdated locations. I got 5 quotes and not only was it the best price but the owner was the most professional. It was an easy choice. They finished in the time allotted and the office looks brand new. I am very happy with the results.
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Maria M.
Date: 2016-11-16 02:14:01
The best experience ever!! We went there only because we had passed SCS Tile on our way to the tile store next door. We had some extra time and decided to stop by. We were promptly greeted by Khalid and he helped us pick the perfect tile and laminate for our house. He was also able to match or beat the other quotes we'd received. A few weeks later we also purchased granite from SCS!! The installers were great to work with and took pride in there workmanship. We have been very satisfied with the customer service and products from SCS Tile!!
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Marlene M.
Date: 2016-07-05 20:52:30
I have purchased tile on three separate occasions over the last few years. Khalid, the owner, has always been friendly, respectful and fair with me. His employees are always kind and helpful. I have searched many other tile stores each time I needed tile, and always end up buying from SCS. Their prices are very competitive and they are always willing to help. I highly recommend SCS Tile.
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Arthur N.
Date: 2016-06-18 05:58:17
Very friendly and professional service and great prices--almost half what I was quoted elsewhere for exactly the same tile. Khalid, Germani and everyone there were a joy to work with.
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Linda E.
Date: 2016-03-22 05:18:00
Another winner of a store! I went to a number of tile stores to compare prices and selections, and then took my Realtor's advice and stopped in at SCS Tile. Their selection is really nice and everyone who works there felt like instant family. Khalid is a dear. He's knowledgeable, friendly, and eager to help make the process of buying tile easy and pleasant. I highly recommend this store. The prices are super reasonable. It's just a fun place to visit with so many beautiful products to choose from. I wish I had more tile projects!
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Maya A.
Date: 2015-11-10 01:33:20
I have bought stuff from this place. Very friendly staff and owner is very friendly and cooperative. I am very satisfied and definitely recommend.
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Eleana H.
Date: 2015-06-28 05:47:55
After shopping around and going to several stores I have realized SCS tile has the best prices for all things tile, and flooring. Khalid has over and over given me the best prices and the best service, just today I called Khalid at 5:30 pm, 30 mins after closing in a panic and he drove back to the store as he was on his way home and sold me grout just so my contractor could stay on schedule. If you ever need tile, Khalid is your guy.
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Sharon R.
Date: 2015-05-22 07:48:56
Was a little apprehensive to shop here after reading a previous review, but needed some travertine on short notice and took a chance. My first contact was with Melissa and she was great, very attentive and eager to help. I shopped at the Fort Lowell location and Khalid was great got all the travertine I needed and finished the project on time. The store has a large inventory so there is a lot to look at and it is usually busy. You do need to be patient, it's worth it, the prices are great. I would have had to go to Phoenix and get the contractors pricing to match the price I got at SCS. Save the trip and shop local. Have to mention Brandon who works in the yard moving all that stone around is great too! Will be shopping there again.
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Rita S.
Date: 2014-09-08 14:44:20
While shopping for tile for my kitchen floor, I visited half a dozen tile stores in the area. This was the only one that had something approximating what I was looking for. And no wonder, they also had by far the largest selection of anywhere. The show room isn't as elegant as some and it can lead to visual overload, but it's well organized and chock a block full of options. Good prices, friendly, knowledgeable staff equals the first tile store I will visit next time I'm tile shopping.
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Cindy N.
Date: 2014-08-11 13:09:12
Buying backsplash is a difficult job. So many choices like years ago when wallpaper was popular the choices would just baffle you. We were recommended to SCS tile and so glad we did. Khalid the owner was easy to deal with. The selection is really amazing. We have a tough granite to match up with being a dark green with subtle shades of peach running through it. We came across the perfect tile with just the right amount of shades compliment the granite. We had some disappointment with the first choice of tile setter that we chose before we went to SCS. Never showed up on specified date and never called back. Nothing to do with SCS tile. We picked him because he was working on the house next door. I didn't realize that SCS can provide tile setters. We called Khalid and told him about our problem. He came over to our house that night, did some measuring, called his guy and lo and behold we had 3 men come over the next day to do the job. What a relief. The grout was done the next morning.The job really came out nice. This is really a great store because they have backsplash, floor tiles, granite, slate, and even more. I love supporting local business. The prices are good. I highly would recommend SCS to anyone who needs tile, flooring etc.
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Nick D.
Date: 2014-04-06 19:01:20
My experience with SCS has been good and professional. They have a good selection of porcelain and ceramic tile, wood look tile, slate, granite, etc. The prices are also reasonable. The work was done very fast and proper.
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Amy L.
Date: 2025-03-14 18:07:10
Great selection, fast install time! But...Felt rushed in the showroom. I was a bit surprised at how busy they were. Install was fast and professional. Single women please note: After the install, I was under The impression that I should have had a plumber standing around on the clock to work with them. I did not. Mistake. He came the next day. They took away my sink and counter fast. Did not leave vital parts I needed For plumber. Made me feel ignorant by saying " you should have done this and that". Very dismissive I didn't chase them out the door to see what they took. Lesson learned.
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Sherri V.
Date: 2019-11-14 16:51:33
We are novices, this was our first remodel, our contractor told us to check out SCS tile. Love our tile, it's beautiful, excellent price. There was some confusion around the delivery, I had to make several phone calls and stop in more than once which was frustrating. The owner promised to call me and never did. The guys working in the yard are SUPER helpful and ended up being the ones to make sure our tile got delivered. If you are picking up your own tile, great place. If you need it delivered just know it's going to be a little frustrating. We did end up with too much tile and they took it back no problem which I appreciated. Overall I would use them again, and we were new to this. That being said customer service from the owner could use some improvement.
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RY Y.
Date: 2024-08-12 23:26:20
I was excited to begin my kitchen remodel. I purchased quartzite counter top. When it came time to install the counter top, the result was that my newly installed cabinet was noticeably blemished. Mind you they were $20k cabinets(From Birchard Kitchen Remodeling), it needed to be repaired. I'm waiting for the invoice to offset the cost. i recommend that as an owner. One should observe the entire process of the installation so there are no dramas.
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Tim C.
Date: 2020-03-24 22:09:16
I never got past the misleading advertising. It started with their for sale listing on Craigslist where they call themselves an "owner" when they are clearly a "dealer". I went anyway to see the $5 tile that turned out to be $10. I left after that.
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Augustus S.
Date: 2024-07-21 03:26:42
Wow what a rip off. When you go to a place for a quote and get a quote that's double of what Home Depot is gonna charge go here. A couple of cabinets and countertop for the kitchen $4000 and if it's installed $7000 and it doesn't stop there. They have no air conditioning and Fans blowing hot air all Over like that makes it any better. Was a horrible browsing experience, The staff was very unapproachable and very rude. All they want to know is how much you have budget for. So they can offer a quote thats double the price. So glad we see to shop around and look at real prices and got a contractor who doesn't gouge for installation. Save yourself time and don't fall for hero flashy pictures on social media, go find out for yourself. Multiple other places offered same items got 1/3-1/2 the price. We would not recommend.
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Kayla P.
Date: 2024-05-08 17:33:51
The owner Khalid Mahmood was very rude and unprofessional. It was the first time I had interacted with him, and I was yelled at and cut off, repeatedly when I was trying to speak. I was truly excited to have work done by this company because of the reviews and looking over their work but after speaking with Khalid Mahmood, it became apart that this is not the professional company I was looking for. I hope that he learns to become a professional and learn better communication skills since it is an asset to be successful.
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Susan T.
Date: 2023-01-04 18:32:55
Have you ever had a countertop installation at MIDNIGHT? Yes, this company no-showed on the first scheduled installation day. The next day, which they scheduled for a second try at installation, they were 5 HOURS LATE...arriving at 5 pm and finishing the job after MIDNIGHT! We were not pleased, needless to say. We had children to get to bed and then we had to get up for work the next morning. I actually phoned our contact guy at home after midnight...woke him up to tell him the workers just finished and his reply was, "Well, everyone's busy." Buyer beware.
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Teresa H.
Date: 2022-03-29 16:49:27
When we first visited the store I was impressed. They came Friday night after 5:30. The guy couldn't understand the countertop layout. This was the 3rd estimate for us. He took our tape measure left his that didn't work vary well. I mentioned it him. I had to call 4 times to get the estimate. Finally when he did send it it was way higher than our other two. No I don't recommend this company.
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Christian L.
Date: 2020-08-14 19:35:32
***buyer beware*** i purchased quartz counter tops and granite for a fireplace including installation for a total purchase of $5000. khalid sold my products to anotjer customer and refused to replace it nor refund my money! this guy screamed and yelled at me on the phone called me stupid, and hung up on me! i will be pressing charges for restitution. do not do business with this business!!!
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Andrew S.
Date: 2020-05-06 00:09:43
I will keep this short. Horrible customer service, and there was an unprofessional and unsafe atmosphere here. The gentlemen behind the counter did not acknowledge my presence, and the other "employee" was very rude. Both seemed interested in other things, and I was the only customer in the entire store. My reason to visit was to obtain a quote for tiling multiple rooms of my rental property. From the look of it, seems very run down and kind of a chop shop, I would not spend money here or send anyone I know.
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Anton Z.
Date: 2019-12-15 08:55:32
We went there on our contractor's recommendation. We ordered some tile in mid October and were told that it would take 4 weeks. We gave them an extra two weeks. When we went to pick it up we were told it was back ordered and would be in "maybe" late January. I can't believe that he wouldn't have known at the time he ordered it. It's a place where once you have signed the order, nothing really mattered to him. After our contractor threatened never to recommend him again, we got a refund. I would never recommend this place.
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Kali B.
Date: 2019-02-13 04:32:56
I ordered a substancial tile order from SCS Tile and I did not receive what I was shown. When I picked out my tile I was shown a square roughly 18x18 travertine . Yesterday my contractor went to pick up the tile and it was a Versailles pattern. This pattern has 5 pieces, one of which is square. I went to see what the mix up was. The owner told me that I must have "forgotten" what type of tile I ordered and that he showed me all 5 pieces. I explained that he did not , he only showed me a square piece and that I even had him come give me an estimate to set it diagonal . I told him that if he had shown me all 5 pieces I would have never ordered that. He was adamant that I did not remember what I ordered. He said he would let me order new tile but I'd have to pay a 25% restocking fee. He said the contract says no refund. While I was there he raised his voice at me, so I raised mine back. It became a shouting match at at one point he yelled SHUT UP. I yelled the same back . There was no reasoning with him . Now the tile is going to cost more to install because it more complex and more pieces. I think he should pay for the additional cost of $3150.00 dollars. He was not forth coming with what I bought . I had my contractor pick up the tile and I left , there is no reasoning with him . I'm appalled that he would treat a customer that way and believe that as a customer I don't know what I ordered! I have filed a complaint with the BBB and will seek legal action if he does not pay for the additional cost of installing the tile . I think I am being more than reasonable . I will never shop here again and will make all know of this awful experience!
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Sherye B.
Date: 2018-02-25 00:14:48
We recently had granite installed in our kitchen. The men did a good job of the installation of the granite with the exception of a few nicks in the walls. The reason for the one star rating? I had chosen a granite that would not show dirt. Apparently I did a great job because after the workmen left I found the counters were extremely dirty and still had lots of glue on them. (No wonder they left me two razor blades.) It took almost 4 hours to scrap off all the glue so we could have the counters sealed. When I went to the store and spoke to Khalid he gave me a half hearted, "I'm sorry." We have had granite installed before, when the workmen left the counters were spotless AND sealed.
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840 E Fort Lowell Rd, Tucson, AZ 85719