Schneider Stone

We rate the staff friendliness of Schneider Stone as Very Good. During our research, the staff at Schneider Stone demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Schneider Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Schneider Stone directly to better understand their approach to customer service.

We rate the staff expertise of Schneider Stone as Excellent. The staff member from Schneider Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Schneider Stone may vary. We recommend contacting the company directly for more comprehensive information.

Schneider Stone is a legacy company, established in 1999. According to our research, Schneider Stone has been in business since 1999, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Schneider Stone directly to confirm the details.

We note that Schneider Stone has a dedicated office. Our research revealed that Schneider Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Schneider Stone directly to confirm the latest details.

We note that Schneider Stone has its own production facility. Our research revealed that Schneider Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Schneider Stone directly to confirm the accuracy of this data.

Schneider Stone offers discounts for veterans. Our research revealed that Schneider Stone provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Schneider Stone directly to confirm the accuracy of this data.

We rate the production time of Schneider Stone as Very Slow. Our research revealed that Schneider Stone quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Schneider Stone before starting a project. Important: Our evaluation is based on information provided by Schneider Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Schneider Stone.

We rate the deposit level of Schneider Stone as Standard. Schneider Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Schneider Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Schneider Stone.

We rate the quote preparation speed of Schneider Stone as Slow. Our mystery shopper research showed that Schneider Stone took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Schneider Stone in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Schneider Stone.

We rate the price level of Schneider Stone as Below Average. Based on our mystery shopper research, Schneider Stone provided a quote of $101.92 per square foot for Calacatta Idilio quartz and $93.3 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $8500 for Calacatta Idilio quartz and $7781 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Schneider Stone.