Sarto Countertops provides the fastest service possible. Laser measurements and calculations take up to three days, including the on-home visit of a specialist. If it is necessary, they can order any material for your countertop, which will be delivered within a week. They fabricate and install new countertops or can replace an old ones. Technical workers provide plumbing service, including disconnecting and connecting of dishwashing machines. Sarto Countertops has two showrooms and a warehouse in St. Marys and surrounding area, where samples of stone and design are presented. Many positive customer reviews made us add the company to our list.
Sarto Countertops Reviews
4.8
reviews: 8
Share your impressions!
Sarah Gido
a year ago
From first quote to the final installment, our experience with Sarto has been fabulous. Their customer service is outstanding. We had an issue after installation and our concerns were addressed and corrected immediately. We couldn’t be happier with our countertops and this company. Highly recommend!
Mark Nelson
5 months ago
Sarto did an excellent job. They have a great selection of countertops. We are very pleased with ours.
Matthew Bomberger
a year ago
I recently purchased a countertop from Sarto, and I am extremely pleased with the outcome. Throughout the entire process, from my initial visit to the showroom to the final installation, the level of communication and customer service provided by the Sarto team was exceptional. The showroom representatives, Greg and Richard, were knowledgeable and helpful in guiding me through the available options. Jamie went above and beyond to find the perfect slab for my needs, and Martina ensured that communication remained smooth and consistent throughout the project. Finally, Leo and his skilled crew expertly installed the countertop to my utmost satisfaction.
I wholeheartedly recommend Sarto as a top-notch provider for anyone seeking a comprehensive and high-quality experience. They offer a seamless one-stop shop, combining exceptional service and a superior product.
Mark B
6 years ago
To whom it may concern;
I wanted to at least send an email because clicking 5 “stars” doesn’t begin to describe how we felt about the service we got from the team at Sarto Countertops.
Everyone we came in contact with was very professional and courteous. From picking out our samples, to the measuring of the areas, to the arrival of our countertops; everyone was very helpful and patient.
Especially patient were the brothers installing our counter tops. They didn’t seem to mind my constant hovering while they did their jobs superbly. They also answered my many questions without becoming exasperated or having to slow down in their work. All aspects of the “fit and finish” for the install exceeded our expectations. Our kitchen looks marvelous!
By the time the invoice came, we knew that we had gotten an exceptional deal.
I work for a company where exceptional customer service is the standard we shoot for. You and your employees have attained that goal.
Elaine Jones
5 months ago
Everyone at Sarto was very helpful, knowledgeable and made our purchase and installation process amazing. We would highly recommend Sarto.
Carolyn Popkess
a year ago
We had a very positive experience with Sarto and would highly recommend this company to others. The staff was easy to work with and were very professional. We appreciated being able to choose the actual piece of quartz that would be our countertop and to make decisions on pattern placement. The template process was accurate, making for a perfect installation. Our new countertop is beautiful!
B S
a year ago
I had one of the most remarkable experiences working with Sarto for my new kitchen countertops. There are few companies who do everything well and don't leave a customer hanging - from pre-sales and product & design selection, the measurement/templating experience, to delivery & install. Through and through the communication channels were always open, everyone I talked to was extremely friendly, knowledgeable, and skilled. I know who I needed to contact and for what when the time was appropriate and I felt that whoever I talked to immediately knew my job among the very many Sarto must be working on. I appreciate that whoever I talked to not only knew their piece of the process but had a high level view of things in case I asked a question and it had to be routed to someone else. I encountered issues with my install date because our building elevator was down twice but re-scheduling with Sarto was a quick simple call and removed any anxiety of having to wait because re-scheduled dates were usually the next day. Thanks for a truly memorable, positive experience!
David Mcmillin
6 months ago
I purchased granite countertops 6 years ago with the original owner... He was amazing.... With the new owner A couple months ago I tried to purchase countertops during their remnant sale ... I tried to make a deal that was good for the both of us but they did not want anything to do with
it.... This was a remnant sale.... It was their way or the highway.... I recommend Kansas City... Lot more competition .... I paid $2200 for 40 sqft ... For good quality granite... DO NOT GO TO Sartos
Lynn Spickelmier
2021-03-14
From beginning to end our Sarto experience was professional and pleasant. Karen talked us through each detail and choice. The trip to St. Mary's was fun. Speedy install date was a great surprise and the installers did a beautiful job.
We highly recommend Sarto Countertops.
Joan Heckel
2021-03-05
From the first meeting until the countertops were installed was a seamless experience. Everyone was so knowledgeable and actually listened to what we needed. Dan explained everything so clearly. The calls keep us informed was great. Team 1 of Joe and Jamie were fabulous. These two young men were so pleasant to be around and really knew their job and did it well. Highly recommend Dan, Joe and Jamie.
Tinker Withit
2020-02-24
Sarto installed the new checkout tops at Daras Fastlane in Manhattan. Excellent, Professional, and Perfect fit! Sarto is my go to place for granite, quartz, and marble.
Hannah Hull Stallbaumer
2019-12-28
We recently had Sarto install countertops in our home. They were very informative and knowledgeable about different products and had a great selection to choose from. The staff was easy to work with and altered their work hours around us. Once we picked out our slab they had it installed very quickly. We are very satisfied and would recommend Sarto over and over again. Excellent customer service as well!!
Lucas Brooks
2019-09-04
From picking out granite to everyone you meet. Measuring and installing just a great countertop company to go with.
DuJuan Eloise' English-Mitchell
2019-08-02
My spouse and I visited their shop and we were very impressed with their operations and employees. The were friendly, professional, knowledgeable and patient. Great Customer Service....!!!😊