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About Sandman Installations — Ranked №8 Countertop Fabricator and Installer in Elk Grove, CA
21.24
total score
The main rating value calculated from more than 30 indicators.
Exact value: 21.24 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Sandman Installations, founded in 2004, ranked number 8 in Elk Grove, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Sandman Installations among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Sandman Installations: Total Score & Key Ratings
The Total Score of 21.24 out of 100 achieved by Sandman Installations in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Sandman Installations has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.11 out of 5.
You can read detailed information and evaluations from our independent research of Sandman Installations’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Sandman Installations directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Sandman Installations
They are experts in the installation of appliances as well as alterations to granite countertops and cabinetry, and they will ensure that your new countertops are installed accurately. Since they care so much about their customers' satisfaction, they provide a 12-month warranty on all of their work. They are able to provide outstanding countertop installation service at an affordable rate because they have more than 18 years of expertise. The team of a qualified appliance technician who is licensed and insured, provides a comprehensive range of countertop services to residents in Elk Grove, California, and the communities that surround the city.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 48
Google
4.9
reviews: 17
YELP
4.9
reviews: 31
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.105556 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Sandman Installations.
Unfortunately, we were unable to reach Sandman Installations during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Sandman Installations remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Sandman Installations directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Sandman Installations.
Unfortunately, we were unable to reach Sandman Installations during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Sandman Installations, but only indicates the absence of data. Sandman Installations remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
3.8
Experienced
Company Age
Sandman Installations is an experienced company, operating since 2004.
Our research revealed that Sandman Installations began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Sandman Installations directly.
Own Office
0
No Data
Own Office
We were unable to confirm whether Sandman Installations has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Sandman Installations operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Sandman Installations remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Sandman Installations directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Sandman Installations has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Sandman Installations operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Sandman Installations remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Sandman Installations directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Sandman Installations offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Sandman Installations provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Sandman Installations remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Sandman Installations directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Sandman Installations.
Unfortunately, Sandman Installations did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Sandman Installations remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Sandman Installations directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Sandman Installations.
Unfortunately, Sandman Installations did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Sandman Installations.
Unfortunately, Sandman Installations did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Sandman Installations remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Sandman Installations directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Sandman Installations.
Unfortunately, Sandman Installations did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Sandman Installations, which is recognized in our rankings for other parameters. We recommend reaching out to Sandman Installations directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Sandman Installations
Delivery
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
Appliance store
Appliances customer service
Service establishment
Reviews about Sandman Installations
All (8)
Google (8)
Source:Google
Carol West
Date: 2023-02-25 04:41:26
David is very skilled. He is reliable, quick to respond and help you out, and a very hard worker. He replaced 4 appliances in one day. Each one was tricky, but he figures out how to get the job done and he does it well. My only complaint is he didn’t take the time to test all the appliances to make sure they worked. So the gas was not turned back on and the circuit breaker was left off for the oven. Overall, though, he did a really great job and you will be in good hands if you hire him.
Read more
Source:Google
Margie Fuhrmann
Date: 2021-05-09 23:17:02
David was great!! He was very accommodating, knowledgeable, experienced and personable. He “perfectly” installed our brand new GE Profile Dual Convection Microwave/Oven with ease. Without hesitation, we highly recommend Sandman Installations. Excellent service!! Thanks David!!
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Source:Google
deewun
Date: 2019-04-25 01:10:05
Dave did a perfect job drilling a hole through my wall to vent outside of the house for my range hood. Before he came, I did a lot of research on how it should be done and he didn't disappoint me. He used all the right tools and materials to get the job done correctly. He's a very honest guy and price was very reasonable.
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Source:Google
Nancy Devriend
Date: 2017-11-20 03:55:02
I hired Dave from Sandman appliance to install a downdraft cooktop. The service was excellent. Dave got hung up on the job before mine and called me to keep me posted on the adjusted schedule. Dave was professional explained what needed to be done and completed the work with a high level of quality. I am replacing all of the appliances in my kitchen and I will use Dave for all my installation needs.
Read more
Source:Google
Tara McCartney
Date: 2022-10-18 02:01:39
David was terrific! He came out the same day I called, after horrific service from Samsung. He wasted no time in removing my old dishwasher and installing my new one - something the Samsung "installers" couldn't figure out! He reminded me of the one year warranty on his work and told me to call anytime if something happens with it. Very professional, respectful, and efficient.
Read more
Source:Google
M G
Date: 2019-10-21 18:41:44
When I bought my dishwasher I also paid for installation and hauling off the old one, but the one who delivered and supposed to install it didn't want to do it because the old one is hardwired, no worry I got refunded for it.
I'm so glad David was knowledgeable and certified in a lot of appliances and knew how to uninstall and install appliances that are hardwired. He accommodated me eventhough the service is at 8 p.m., so thankful for the good work.
Read more
Source:Google
Tracy W.
Date: 2019-03-02 08:44:00
Dave was able to come out the same day I called, was polite, prompt and professional. He clearly cares about the work that he does and has a great work ethic in terms of making sure that things are done right. He was able to quickly install our wall-in oven and even pointed out a missing (cosmetic) part to our oven that should have been included in our delivery. He took the time to make sure that the oven worked before he left. Charged us a very reasonable rate, much better than the competition. My husband and I are very satisfied customers and would definitely recommend Sandman to others.
Read more
Source:Google
Ramjan Ahmadali
Date: 2023-03-16 08:53:35
Our kitchen was in need of a much-needed upgrade, so we went with a new range hood installation! We're thrilled to report that the whole process ran smoothly and are delighted by the end result. From start to finish our experience was stress free - thank you for your stellar service!
Read more
Source:
FAQ About Sandman Installations — Based on Independent Research
What materials can I order a countertop from Sandman Installations?
During our independent research, we found that Sandman Installations offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Sandman Installations’s clients in Elk Grove, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Sandman Installations fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Sandman Installations is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Sandman Installations fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Sandman Installations, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Sandman Installations most often implement in Elk Grove, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Sandman Installations successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Sandman Installations?
The company’s office is located at , but its work is not limited to just the city of Elk Grove, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Sandman Installations work with?
Like many participants in our rating, Sandman Installations works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Sandman Installations often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Sandman Installations have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Sandman Installations has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Sandman Installations offer any discounts on countertop fabrication in Elk Grove, CA?
Unfortunately, during our independent research, we were unable to reach representatives of Sandman Installations to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Sandman Installations in Elk Grove, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Sandman Installations. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Sandman Installations?
Yes, according to our research, Sandman Installations offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Sandman Installations?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Sandman Installations in Elk Grove, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Sandman Installations to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Sandman Installations in Elk Grove, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Sandman Installations offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Sandman Installations performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Sandman Installations provide for its work?
According to our information and industry practice, Sandman Installations, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Sandman Installations in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Sandman Installations. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Sandman Installations is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Sandman Installations know that you found them through the National Ranking Countertops Contractors!