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About Roomscapes — Ranked №9 Countertop Fabricator and Installer in Costa Mesa, CA
8.71
total score
The main rating value calculated from more than 30 indicators.
Exact value: 8.714444 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Roomscapes, founded in 2000, ranked number 9 in Costa Mesa, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Roomscapes among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Roomscapes: Total Score & Key Ratings
The Total Score of 8.71 out of 100 achieved by Roomscapes in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Roomscapes has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.12 out of 5.
You can read detailed information and evaluations from our independent research of Roomscapes’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Roomscapes directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Roomscapes
For almost 30 years, Rick has worked in the field of custom house design remodeling. He moved to Orange County in 2000 and has spent the last decades building a strong team of countertop designers, installers, and subcontractors. The staff work under his direction to ensure that every countertop project is completed on time and to the highest possible standard. They will assist you through the whole procedure of selecting countertops, allowing you to tailor countertop services to your specific needs in home remodeling while staying within your budget. In addition, they hold all licenses that are necessary for countertop companies.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.1
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 9
Google
5
reviews: 3
YELP
3.7
reviews: 6
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.12037 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Roomscapes.
Unfortunately, we were unable to reach Roomscapes during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Roomscapes remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Roomscapes directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Roomscapes.
Unfortunately, we were unable to reach Roomscapes during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Roomscapes, but only indicates the absence of data. Roomscapes remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
4.3
Experienced
Company Age
Roomscapes is an experienced company, operating since 2000.
Our research revealed that Roomscapes began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Roomscapes directly.
Own Office
0
No Data
Own Office
We were unable to confirm whether Roomscapes has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Roomscapes operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Roomscapes remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Roomscapes directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Roomscapes has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Roomscapes operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Roomscapes remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Roomscapes directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Roomscapes offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Roomscapes provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Roomscapes remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Roomscapes directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Roomscapes.
Unfortunately, Roomscapes did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Roomscapes remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Roomscapes directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Roomscapes.
Unfortunately, Roomscapes did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Roomscapes.
Unfortunately, Roomscapes did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Roomscapes remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Roomscapes directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Roomscapes.
Unfortunately, Roomscapes did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Roomscapes, which is recognized in our rankings for other parameters. We recommend reaching out to Roomscapes directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Roomscapes
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible
Private Lot Parking
Bike Parking
Kitchen & Bath
Interior Design
Cabinetry
Business administration service
Reviews about Roomscapes
All (7)
Google (1)
Yelp (6)
Source:Google
Remi Chagnon
Date: 2017-01-26 18:59:13
The owners of Roomscapes are amazing! If you want quality work and you want it done right call them. Very classy, extremely professional, attentive to all your needs. You won't be dissapointed!!
I don't usually write reviews but after I've seen what they can do, I had to write something.
Thanks again Roomscapes!
Read more
Source:Yelp
Sandra S.
Date: 2022-02-17 16:11:09
We have been clients of Roomscapes for many, many years and they have always exceeded our expectations! Extremely professional, knowledgeable and personable. We will keep coming to them for all of our project! Great service!
Read more
Source:Yelp
betty j.
Date: 2021-04-06 21:23:44
They have been amazing to work with. We were new to the area and wanted a company that could design and install. Debbie's designs matched our taste perfectly. Then came construction. The workers have all been professional and friendly besides doing impeccable work. If you want a job done stress free, use RoomScapes!
Read more
Source:Yelp
Donna H.
Date: 2018-08-19 17:06:52
I highly recommend Roomscapes. Since 2001, I have worked with them many times from smaller one-bathroom projects (at Mom's) to larger kitchen and bathroom remodels in two homes (mine) from design to completion. Their crew is tops, especially compared to other contractors I've dealt with, and they clean up after themselves too. Straight shooters with no B.S. I would go back to them again.
Read more
Source:Yelp
Howland B.
Date: 2018-04-26 22:25:14
As a fellow Kitchen Dealer I was able to meet with Rick on many occasions and know him to be extremely talented and knowledgeable. He hires really good people and they make a great team. Even with all the years of knowledge Rick still seeks out educational events to continue bring his clients great kitchens and is willing to teach other dealers, if one asks. Thanks for all you have shared we me.
Read more
Source:Yelp
To Tell The T.
Date: 2022-02-10 22:21:32
I have never been treated so rudely! We tried working with Julie Wilkins. When we asked to samples of a certain color of countertop, she literally rolled her eyes and sighed! WTF?!?!
Then she accused us of using her time and showroom to benefit our builder. He ignorance and poor attitude failed to realize that our builders needs the product to build! At that point, after being so unprofessional, we walked out. We will but the product from someone else!
I think her bad attitude come from our decision not to use her for our kitchen cabinets a few years ago. She commented to that fact!
I recommend you use Sognare for all of your needs! Much better service and design help. And if you choose not to use them, they don't treat you like shit.
Read more
Source:Yelp
Catherine S.
Date: 2022-02-10 22:08:59
I would NEVER recommend using Roomscapes. If you are looking for real customer service and quality as well as value for your money, I recommend going elsewhere. Home Depot has provided significantly better service than this overpriced snobby showroom.
We had received a quote a few years ago. Julie had helped as at the time. She took it personally as we chose to have our kitchen supplied and built by another team. Obviously, in any kind of home project, a customer is going to shop around and get a few different quotes.
Today, we stopped by to look at other outdoor cabinets. Julie was there and reprimanded me foe coming in to look at samples. She essentially said, "your designer cannot send you in here to look at our showroom." First off, we have done our own research on materials and the distributor of this cabinet listed them as a certified dealer. She then said you really cant go around using our showroom. She was rude and completely unprofessional reprimanding a potential customer.
Unfortunately, as with any products, ALL customers are going to shop around, and it's the nature of ANY business that customers will check many places. To be completely rude and reprimand a customer for even just looking? Definitely you won't secure any business with that kind of an attitude.
Just like car dealers all sell the exact same car, do you really buy the car from the first stop? No. You likely have stopped at a few places to see the cars, and check out prices as well.
Read more
Source:
FAQ About Roomscapes — Based on Independent Research
What materials can I order a countertop from Roomscapes?
During our independent research, we found that Roomscapes offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Roomscapes’s clients in Costa Mesa, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Roomscapes fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Roomscapes is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Roomscapes fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Roomscapes, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Roomscapes most often implement in Costa Mesa, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Roomscapes successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Roomscapes?
The company’s office is located at 3303 Harbor Blvd Suite C-8, Costa Mesa, CA 92626, but its work is not limited to just the city of Costa Mesa, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Roomscapes work with?
Like many participants in our rating, Roomscapes works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Roomscapes often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Roomscapes have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Roomscapes has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Roomscapes offer any discounts on countertop fabrication in Costa Mesa, CA?
Unfortunately, during our independent research, we were unable to reach representatives of Roomscapes to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Roomscapes in Costa Mesa, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Roomscapes. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Roomscapes?
Yes, according to our research, Roomscapes offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Roomscapes?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Roomscapes in Costa Mesa, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Roomscapes to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Roomscapes in Costa Mesa, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Roomscapes offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Roomscapes performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Roomscapes provide for its work?
According to our information and industry practice, Roomscapes, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Roomscapes in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Roomscapes. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Roomscapes is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Roomscapes know that you found them through the National Ranking Countertops Contractors!