River City Granite & Stone

We rate the staff friendliness of River City Granite & Stone as Excellent. Our mystery shopper research revealed that the staff at River City Granite & Stone provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with River City Granite & Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting River City Granite & Stone directly to better understand their approach to customer service.

We rate the staff expertise of River City Granite & Stone as Excellent. The staff member from River City Granite & Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at River City Granite & Stone may vary. We recommend contacting the company directly for more comprehensive information.

River City Granite & Stone is an experienced company, operating since 2000. Our research revealed that River City Granite & Stone began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to River City Granite & Stone directly.

We note that River City Granite & Stone has a dedicated office. Our research revealed that River City Granite & Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting River City Granite & Stone directly to confirm the latest details.

We note that River City Granite & Stone has its own production facility. Our research revealed that River City Granite & Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting River City Granite & Stone directly to confirm the accuracy of this data.

River City Granite & Stone offers discounts for veterans. Our research revealed that River City Granite & Stone provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting River City Granite & Stone directly to confirm the accuracy of this data.

We rate the production time of River City Granite & Stone as Very Slow. Our research revealed that River City Granite & Stone quoted a project completion time of 0.6 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with River City Granite & Stone before starting a project. Important: Our evaluation is based on information provided by River City Granite & Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with River City Granite & Stone.

We rate the deposit level of River City Granite & Stone as Standard. River City Granite & Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by River City Granite & Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from River City Granite & Stone.

We rate the quote preparation speed of River City Granite & Stone as Average. According to our mystery shopper evaluation, River City Granite & Stone provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with River City Granite & Stone.

We rate the price level of River City Granite & Stone as Average. Our mystery shopper evaluation found that River City Granite & Stone quoted a price of $103.32 per square foot for Calacatta Idilio quartz and $101.53 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $8617 for Calacatta Idilio quartz and $8468 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from River City Granite & Stone.