Quality Granite and Quartz

We rate the staff friendliness of Quality Granite and Quartz as Poor. Based on our mystery shopper research, the staff at Quality Granite and Quartz showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Quality Granite and Quartz’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Quality Granite and Quartz directly to better understand their approach to customer service.

We rate the staff expertise of Quality Granite and Quartz as Good. The staff member from Quality Granite and Quartz who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Quality Granite and Quartz may vary. We recommend contacting the company directly for more comprehensive information.

Quality Granite and Quartz is an emerging company, established in 2018. Our research showed that Quality Granite and Quartz began operating in 2018, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Quality Granite and Quartz directly to confirm the company’s age.

We note that Quality Granite and Quartz has a dedicated office. Our research revealed that Quality Granite and Quartz operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Quality Granite and Quartz directly to confirm the latest details.

We note that Quality Granite and Quartz has its own production facility. Our research revealed that Quality Granite and Quartz operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Quality Granite and Quartz directly to confirm the accuracy of this data.

Quality Granite and Quartz does not offer discounts for veterans. Based on our mystery shopper research, we found that Quality Granite and Quartz does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Quality Granite and Quartz directly for confirmation.

We rate the production time of Quality Granite and Quartz as Standard. During our research, Quality Granite and Quartz quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Quality Granite and Quartz during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Quality Granite and Quartz.

We rate the deposit level of Quality Granite and Quartz as Standard. Quality Granite and Quartz requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Quality Granite and Quartz may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Quality Granite and Quartz.

We did not receive quote preparation data from Quality Granite and Quartz. Unfortunately, Quality Granite and Quartz did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Quality Granite and Quartz remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Quality Granite and Quartz directly to clarify timelines and conditions.

We rate the price level of Quality Granite and Quartz as Low. Our mystery shopper research revealed that Quality Granite and Quartz offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $101.92 per square foot, while for Carrara Morro quartz, the price was $95.92. These prices fall into the Low category, making Quality Granite and Quartz an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $8500 for Calacatta Idilio quartz and $8000 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Quality Granite and Quartz.