Now on our site — Yelp reviews directly in contractor profiles!
We’ve added real Yelp user reviews for over 1,400 companies. Finding the right contractor just got even easier.
About Pro Granite LLC — Ranked №9 Countertop Fabricator and Installer in Worcester, MA
22.79
total score
The main rating value calculated from more than 30 indicators.
Exact value: 22.793333 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Pro Granite LLC, founded in 2018, ranked number 9 in Worcester, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Pro Granite LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Pro Granite LLC: Total Score & Key Ratings
The Total Score of 22.79 out of 100 achieved by Pro Granite LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Pro Granite LLC has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.05 out of 5.
You can read detailed information and evaluations from our independent research of Pro Granite LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Pro Granite LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Pro Granite LLC
Pro Granite LLC is good at fast delivery and great quality of materials. The company keeps the factors of durability and design in mind while focusing on looks and budget.
Experienced professionals will guarantee safety and measurement accuracy during countertop installation services. Its designers can create any project for you or offer you a standard variant of countertops if you have no ideas. The company’s managers make all measures.
You can choose any material: from granite to marble. All company’s countertops are available for competitive price. Nowadays Pro Granite LLC is one of the best fabricator of countertops from natural stone.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 62
Google
5
reviews: 30
YELP
n/a
reviews: n/a
Facebook
5
reviews: 32
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.053704 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Pro Granite LLC.
Unfortunately, we were unable to reach Pro Granite LLC during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Pro Granite LLC remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Pro Granite LLC directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Pro Granite LLC.
Unfortunately, we were unable to reach Pro Granite LLC during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Pro Granite LLC, but only indicates the absence of data. Pro Granite LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
1.9
Emerging
Company Age
Pro Granite LLC is an emerging company, established in 2018.
Our research showed that Pro Granite LLC began operating in 2018, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Pro Granite LLC directly to confirm the company’s age.
Own Office
0
No Data
Own Office
We were unable to confirm whether Pro Granite LLC has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Pro Granite LLC operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Pro Granite LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Pro Granite LLC directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Pro Granite LLC has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Pro Granite LLC operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Pro Granite LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Pro Granite LLC directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Pro Granite LLC offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Pro Granite LLC provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Pro Granite LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Pro Granite LLC directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Pro Granite LLC.
Unfortunately, Pro Granite LLC did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Pro Granite LLC remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Pro Granite LLC directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Pro Granite LLC.
Unfortunately, Pro Granite LLC did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Pro Granite LLC.
Unfortunately, Pro Granite LLC did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Pro Granite LLC remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Pro Granite LLC directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Pro Granite LLC.
Unfortunately, Pro Granite LLC did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Pro Granite LLC, which is recognized in our rankings for other parameters. We recommend reaching out to Pro Granite LLC directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Pro Granite LLC
Delivery
Checks
Debit cards
Accepts Credit Cards
Cheques
Countertop store
Service establishment
Reviews about Pro Granite LLC
All (12)
Google (8)
Facebook (4)
Source:Google
Armeen Nanavaty
Date: 2023-10-26 16:48:28
The Pro Granite team are not kidding when they say, they understand the stress that comes with any renovation project! They took our kitchen nightmare and made it a dream! I cant say enough good things about them, they were very professional and handled everything with speed and precision. Highly recommend them!
Read more
Source:Google
Martine
Date: 2023-01-24 10:39:56
We had the most amazing experience working with Pro Granite. They are such a kind and considerate crew - they were very accommodating to our scheduling needs and installed our countertops better than we could've hoped for. They navigated leveling challenges within the home and their attention to detail was incredible. They truly helped transform the look of the space, and even created matching floating shelves to complete the look of the kitchen. Juan and his team are wonderful! You'll be happy to work with them.
Read more
Source:Google
Nancy Clapp
Date: 2022-10-10 17:44:39
We highly recommend Pro Granite LLC! Juan and his team were amazing from start to finish. We were so happy with their expertise in helping us choose which countertop would work best for our home and their prompt installation of our beautiful new Quartz countertops, backsplash and sink. In addition, Juan is a great communicator - always responded to our calls and kept us up to date on installation schedules. Thank you Juan & team for a great experience and beautiful renovation!
Read more
Source:Google
Workhard Ramos
Date: 2022-10-24 22:33:21
Exceptional service!!
Juan is OUTSTANDING with his professionalism and product knowledge.
Shout out to Erika from Clever realestate for recommendation.
Upon phoning Pro Grante LL I found
Juan courteous and prompt. I can't tell you how many companies never even returned my messages.
Juan took the time to listen and understand my budget challenges and his prices could
NOT BE BEAT ANYWHERE in NE.
On our inital meeting Juan provided beautiful samples of
granite/ quartz options that I could not believe where in my budget.
Juan explained the process in English and Spanish and the process could not have been simpler.
He and his crew installed my stunning quarts countertops AHEAD of schedule...
Pro Granite LLC has exceeded my expectations and I will recommend them 100%
I still can't believe this is my gorgeous
Kitchen. Thank you
Juan and crew!!!
Read more
Source:Google
Ethan Deslauriers
Date: 2022-02-25 23:16:49
Juan is a great guy. Very Professional. He is very knowledgeable on his stuff. This is the second time I have used him and still love the guy! I recommend using him. His prices are very competitive! I will be using him again soon!
Read more
Source:Google
Vadym
Date: 2023-01-10 21:35:37
We highly recommend Juan and his team!! They we great to work with! Juan was very professional and quick to respond. He came out to give a quote and the following week they were able to do the install. He was flexible and was able to work around our schedule. The kitchen countertops and sink install came out great! We are very pleased with them!!
Read more
Source:Google
Cynthia Thiers
Date: 2022-10-19 01:32:00
Juan at Pro-Granite was very reliable and prompt. His crew did an excellent job with the installation and they were very thorough and polite. I highly recommend Pro-Granite.
Read more
Source:Google
Ryan Twombly
Date: 2024-05-24 00:02:27
The level of service and quality provided by Juan and Pro Granite is unmatched. I have used Pro Granite for multiple renovation projects. Juan and his team make the whole process quick and painless and provide great craftsmanship and outstanding value.
Read more
Source:Facebook
Cristian Kristina Sirbu
recommends
I want to take a minute and thank Juan and his team for their professionalism. Show up on time, promptly answered questions, very clean and completing the project on time. I’m an Electrical Contractor myself, trust me, I know what professional work means and Pro Granite is top notch! Choose them now and thank me later. 🙏💯⚡️
Read more
Source:Facebook
Chris Jaz
recommends
Amazing is the word that comes to mind when dealing with Pro Granite LLC. Juan and his crew are true master craftsman, his knowledge of counter details astounded me; thickness differences between the laminant and granite, countertop over hang, and backslash, the list goes on and that was just at the measurement meeting. The day of the install was smooth and they kept that same professionalism. They advised when things were going to use the cutting tools and it maybe loud to meticulously cleaning up after themselves. Thank you Pro Granite LLC.
Read more
Source:Facebook
Nicole Lord
recommends
Very happy with my counters! Extremely professional, respectful and knowledgeable. Great prices and turnaround time as well. Will use again in the future. Highly recommend!
Read more
Source:Facebook
Cynthia Thiers
recommends
Juan and his team at Pro Granite LLC Are absolutely amazing! We had them do our counter tops and install tile in our kitchen. I was very happy with their professional attitude and attention to detail. I highly recommend them.
Read more
Source:
FAQ About Pro Granite LLC — Based on Independent Research
What materials can I order a countertop from Pro Granite LLC?
During our independent research, we found that Pro Granite LLC offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Pro Granite LLC’s clients in Worcester, MA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Pro Granite LLC fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Pro Granite LLC is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Pro Granite LLC fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Pro Granite LLC, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Pro Granite LLC most often implement in Worcester, MA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Pro Granite LLC successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Pro Granite LLC?
The company’s office is located at , but its work is not limited to just the city of Worcester, MA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Pro Granite LLC work with?
Like many participants in our rating, Pro Granite LLC works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Pro Granite LLC often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Pro Granite LLC have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Pro Granite LLC has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Pro Granite LLC offer any discounts on countertop fabrication in Worcester, MA?
Unfortunately, during our independent research, we were unable to reach representatives of Pro Granite LLC to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Pro Granite LLC in Worcester, MA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Pro Granite LLC. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Pro Granite LLC?
Yes, according to our research, Pro Granite LLC offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Pro Granite LLC?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Pro Granite LLC in Worcester, MA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Pro Granite LLC to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Pro Granite LLC in Worcester, MA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Pro Granite LLC offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Pro Granite LLC performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Pro Granite LLC provide for its work?
According to our information and industry practice, Pro Granite LLC, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Pro Granite LLC in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Pro Granite LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Pro Granite LLC is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Pro Granite LLC know that you found them through the National Ranking Countertops Contractors!