Paragon Granite, Inc
since 2001
Examples of works performed by Paragon Granite, Inc
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About Paragon Granite, Inc — Ranked №1 Countertop Fabricator and Installer in Visalia, CA
total score
Exact value: 73.187319 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Paragon Granite, Inc, founded in 2001, ranked number 1 in Visalia, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Paragon Granite, Inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Paragon Granite, Inc: Total Score & Key Ratings
The Total Score of 73.19 out of 100 achieved by Paragon Granite, Inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Paragon Granite, Inc has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.18 out of 5.
You can read detailed information and evaluations from our independent research of Paragon Granite, Inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Paragon Granite, Inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Paragon Granite, Inc
Over the course of the past 15 years, this particular manufacturer has established themselves as the go-to business in the area for the production and installation of granite and marble countertops. The company has established itself as the industry leader in the countertop area by successfully completing an average of more than ten countertop projects each week. In the early 1980s, the proprietor launched a career in designing and building individualized residential structures. The stone manufacturing and installation businesses have very specific criteria, and he has a history that perfectly matches those requirements.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 19
YELP
reviews: 24
reviews: 13
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Paragon Granite, Inc
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
Granite supplier
Contractor
Reviews about Paragon Granite, Inc
All (39)
Google (9)
Facebook (5)
Yelp (25)
JESSICA MONTAG
Date: 2024-07-26 01:26:02
Can’t speak for install yet but the ladies in the front were so helpful, knowledgeable, patient and sweet!
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Chris schofield
Date: 2021-12-22 05:29:36
Our granite countertops look fantastic The installers were very professional I was going to keep the original sink but Jeff convinced me to go with a new I am glad I took his advice Looks great👍
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Nancy Warkentin
Date: 2022-05-04 15:15:13
I can’t say enough good things about Paragon Granite and the staff. They walked us through every step placing confidence in us, that we had chosen the right company to put our Quartzite counters in our kitchen. The gals in the front are so knowledgeable and they know their boss to a “T”. Everything happened in a timely fashion and when I called (which I did😂) all my questions were answered plus I was encouraged each time. Jeff is a fantastic person/boss. I can’t say enough good things about him or his business. He definitely knows what he’s doing and is in step with his front office girls …….they all work together well. Jeff arrived to measure and scope out the kitchen area to be redone. He was on time and very kind. I think he knew I was nervous and did/said everything he could to relieve my misgivings. I.e….the counter not fitting right or breakage while installing, the holes for faucet being in the right place etc. This is a business. I was never to “spot on” about “dates”. I realize that things happen and there are delays. With that being said, they were always communicating with me on the placement date and I was never left wondering on the date of placement. The guys that placed the quartzite were fantastic! I can’t remember the head guys name, but he DEFINITELY knows what he’s doing. I’d never want anyone but him ever placing counters in my business/home. Very experienced gentleman. Everything fit to perfection. Corners. Etc. it wasn’t an easy install and they did a beautiful job. Took them better part of a whole day. Very polite and knowledgeable. They cleaned up well too. My counters are beautiful and my new kitchen is my greatest joy. I love cooking and it is so enjoyable with my new counters. Very happy with Paragon Granite. They did an A+ job all around!!
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Deana Sherrell
Date: 2020-01-14 23:54:36
I had a wonderful experience with Paragon Granite. Renee was such a pleasure to work with on my project. I remolded my two bathrooms and my laundry room and they turned out beautiful. Every person I dealt with at this company was amazing. I highly recommended this company.
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Steve Kroeker
Date: 2022-03-31 19:38:27
Excellent! Great folks at Paragon Granite. The work was amazing, and we are more than happy with the final outcome of the project. We can very easily recommend Paragon to anyone looking for this type of work anywhere.
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Raquel Hagopian
Date: 2022-04-11 18:38:38
Turnaround time was longer than expected. The office staff wasn't proactive in communicating with me next steps etc. I found myself having to call to get the next phases rolling every time. This was my first time having to install granite in my home and was unaware of the process. You now have quite a bit of my slab after installment, and I was not aware or communicated that I would have to request for the installers to bring the ruminants to my home when installation happened. Now I am needing to figure out how to get that self-delivered to my home. Installers were great the end product looks great, I would've appreciated more communication from office staff.
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janet doe
Date: 2017-06-04 18:05:49
Paragon Granite did a fantastic job on our kitchen and bathroom counters. They made a couple of mistakes on our order, but they came out to fix the mistakes and absorbed the cost. They were polite, professional, responsible, and had great workmanship. I highly recommend their services.
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Carla Miranda
Date: 2022-02-23 14:32:21
They did an excellent job from start to finish. I had them do my kitchen and 3 restrooms and all came out beautiful. All the staff especially Rene were so helpful. Jeff came out to measure and took his time unlike other fabricators who came out and didn’t even spend 15 min there and were much more pricey . Very pleased with the turn around time for install . The installers were all friendly, professional and didn’t leave any mess behind :). I will definitely recommend them!
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Jeff Harsha
Date: 2019-07-05 18:14:38
From the first time I walked into Paragon Granite, I was and always have been greeted as if I was an old friend. Amy, Marie and Renee all went above and beyond each time to show me the available materials for my projects. Once I picked what I liked, they provided me with detailed costs that were excellent in comparison to others that I had previously researched. They explained the different finish options and helped with my final choices. Time estimates for completing the work were right what I had hoped for and were usually done ahead of schedule. Once, due to some slight changes I had to make, the crew trimmed some backsplash pieces for me right on the spot for no additional charge. Great customer service! I was even given a chance to be the first customer to sample the coffee from the new coffee maker. I’ve got one more small project coming up soon and I won’t go anywhere but Paragon.
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Julie Rogers
Jeff was so helpful, knowledgeable and made the whole process easy. His eye for detail is what everyone needs when designing a kitchen. I would recommend Paragon to everyone who wants excellent work and the best customer service. Thank you Jeff and entire staff at Paragon.
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Brian Rush
Paragon Granite, did a great job. Jeff is a granite artist.
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Kerry Neal
Paragon was informative, helpful, kept to the schedule, was clear as to what we needed to do. It was a great experience and the finished product looks fabulous.
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Scott Marshall
We love the personal attention from the owners Penny and Jeff to all our questions during the fabrication and installation of our kitchen. The job was magnificent. Solid Five Stars for Paragon
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Jason Henry
Paragon Granite did a great job on my grandma’s kitchen. They took the time to answer any and all of the questions that we had. They were also patient while we took care of the problems that arose after the tear out. The layout process was enjoyable and the owner made sure to maximize our slabs so we’d have leftover for future projects.
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Michael M.
Date: 2023-10-24 23:44:04
They came out next day and drilled a whole for my RO system in my kitchen sink. Great job!
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Kim S.
Date: 2022-08-28 00:04:59
Paragon Granite was instrumental in my kitchen, bar and laundry room remodel. Jeff's eye for detail, laying out the vein and pattern placement on the quartzite was phenomenal. Renee, Chyrelle and Penny worked integrally together to oversee my remodel and schedule the installation. Jason, Joe and Logan were very professional and detail oriented while doing the installation. It was my pleasure to work with ALL OF THEM. They went above and beyond excellent customer service. I will definitely use them again when I start the next phase of my remodel. Thank you Paragon!
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Carissa C.
Date: 2020-07-23 23:21:33
The team from Paragon Granite in Fresno recently upgraded part of our kitchen and installed granite in our two bathrooms and laundry. They were professional from our initial enquiry to the completion of the job. A pleasure to work with and would certainly recommend!
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Rick B.
Date: 2019-11-05 23:11:02
Recently my 86 year old Mother-in-law decided to swap out countertops throughout her kitchen to quartz. She shopped around and found Paragon to be by far the most understanding, explaining all and came in with a very good competitive price. Understand at that age, any job could potentially be difficult pleasing a customer, however, even with her hovering while the work was being done she is absolutely pleased. The owner personally spent an extra amount of time tracing back an issue that more than likely had nothing to do with their project. In one day they demoed and installed. The following day did final detail and clean up. They definitely went the extra mile and for someone who is extremely picky, these guys were just as. We highly recommend these professionals.
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Lance W.
Date: 2019-11-04 03:35:34
If you want your granite job done right with incredible, personal service, Paragon Granite is your best choice! We couldn't be happier with our new granite countertops! Jeff, Todd and crew are top notch pros... and the office team are incredible to work with. There are a lot of "granite guys" out there, but if you want the best quality, value and the kind of service that makes you feel like family, go with Jeff, Penny(owners) and team is the way to go! Not only did we get a beautiful set of kitchen countertops, but we also made some good friends in the Hannings and t
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J R.
Date: 2019-06-01 18:16:07
Great staff, friendly, easy to work with, hassle free. They fixed a cracked kitchen counter and I'm very thankful for their service.
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Sheri D.
Date: 2019-02-17 23:43:03
This is the BEST place to get granite/Quartz! They are very professional and 5 years later it still looks great.
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Gerardo P.
Date: 2018-08-08 05:00:43
One of the best experience on countertops from star to finish all very good no complaints at all,
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Tami T.
Date: 2018-01-18 02:05:48
I was impressed with the beautiful job that Paragon did installing Volga Blue granite on my kitchen and bathroom counters. I found them to be experts in their trade. The crew was very professional, knowledgeable and trustworthy. I had no problem with having this crew in my home. They did demo on the tile and installed the countertop and under mount sinks in one day. Came back a few days later to do the backsplash. They came on time when they said they would be here unlike some contractors that show up hours later than they said. I'm very pleased with my granite and don't hesitate to recommend this company for your granite upgrade. I'm posting pictures but the pics don't do it justice.
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John M.
Date: 2017-11-15 20:12:47
Cant beat the price and awesome work. If you are still searching for the place to work on your kitchen and bathroom. Your search is over because you cant go wrong with it. You want to hire people that know the job not just hire people just know about making money on you.
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Landen S.
Date: 2016-05-08 13:57:44
Outstanding experience all around. We worked directly with Jeff and he went the extra mile to ensure we were happy. Everyone from the installers to the office workers were extremely helpful and polite. I used to work as a general contractor so I'm familiar with what a quality job is. These guys know what they're doing. Our deadline was somewhat unreasonable but Jeff took extra steps to make sure it was met. We shopped around and had a hard time deciding between all the different installers locally but am extremely happy we chose Paragon. When it's time to do the bathroom countertops we are definitely using them again.
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Mel B.
Date: 2016-01-14 18:39:48
The people at Paragon Granite were amazing and helpful. They have beautiful products and do excellent work. I was looking for a financing plan like the one offered by Home Depot, which Paragon used to offer but doesn't currently. Even still, Paragon Granite is the type of contractor you'd be willing to pay more because you know they'll do it right! Highly recommend!
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Rusty N Cindy S.
Date: 2015-10-27 21:47:52
Paragon Granite is an excellent granite supplier. For a custom bathroom installation we shopped Paragon's on hand granite supply and they had an inventory that had enough of a variety we found a suitable color/shade/style to meet the required design specs. Upon giving the sales personnel the design measurements and also able to review the specs with the actual shop workers the product came to exact measurements to within 1/32". Very impressive to come to such close tolerances. The cost was between mid to upper of the price range for granite but to me that is a plus to deal with a local supplier who is legal/licensed and provides the depth a long standing local business provides yet be small enough to have access to the office personnel and shop personnel who are the actual people doing the work. Hats off to Paragon Granite; I recommend you.
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Georgia R.
Date: 2015-08-19 16:01:07
Paragon Granite did a fabulous job installing our Specchio White Quartz counter. Turn around time was 2 weeks. They were very professional and addressed all our concerns during and AFTER installation! Amy their sales coordinator always answered my questions promptly and was very accommodating. Jason is part of their team and was brilliant with troubleshooting problem areas during install. They weren't the least expensive nor the most expensive but they offered a fair price, we decided to go with them after multiple quotes . Skilled labor isn't cheap and cheap labor isn't skilled.Thank you Paragon Granite Team for our beautiful kitchen! You are a company that stands behind your work, I'd recommend them in a heartbeat!
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Mike M.
Date: 2014-08-23 18:10:15
Paragon has now done fabrication and install on three rooms in our house. The first project they competed for us was counter top on a built in in our master bed room. It required a small odd shaped piece of granite. Penny suggested a remnant piece that matched our room perfectly. This saved us a lot of money. The second project we had was a bathroom counter. Penny suggested another perfect piece of granite for that room. The bathroom has tight access and the install team was able to install the counter top without scratching any of the walls. The last project was our kitchen counters. We found our granite from another seller. Paragon and the sell arranged for transportation. When we went for the layout consultation at Paragon, Jeff listened to our desire to make our kitchen island the focal point in the kitchen. He then adjusted the templates to bring out the most striking motion in the granite. When it was installed the team was the cleanest and most professional group that entered our house during the whole remodel. Paragon is the only granite fabrication and installation company I will now allow to work in my home.
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T Scott M.
Date: 2012-11-15 18:46:39
This company is OUTSTANDING. Seriously. Straight-forward, stand-up people. They make everything perfect and beautiful. They stand by their word. They help you from start to finish. If you're looking for granite, go see them first. Talk to Jeff or Penny or Amy. Jeff is the owner and Penny is his wife. They will help guide you on finding the perfect granite, then fabricate it and install it for you. Fabricating is when they cut it and polish it and all that. If you're looking for granite or marble or stonework, this is where you start.
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Marian S.
Date: 2023-08-12 01:30:15
This company installed my kitchen counters. The caulking is sloppy, and the stone cracked but they just ignored it. 5/10. Sort of rude.
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Katrina M.
Date: 2024-10-22 04:24:14
It's been 8 years since our countertop installation. This company made two horrible cuts that are now splitting! We called and they blamed the cabinet installers. But the cabinet installers were not the ones who made horrible cuts!! I'm reminded of what a bad job they did ever that I'm in my kitchen.
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Cathy M.
Date: 2023-04-03 01:15:25
this company sucks. we paid a lot of money for our granite. they didn't do it right the first time and then charged us for their mistake second time. I have cracks everywhere. so unhappy with them. Our dream home ruined by them
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Liam C.
Date: 2022-04-28 00:42:52
I usually do not write reviews especially negative ones... but in this case I'm making an exception... I put a single star only because the the receptionist was very friendly when talking to her on the phone and in person (multiple times (5)). BUT I was assured that she had given all of my information (a lot of info) to the owner personally. It's been over 4 weeks and NEVER got a single call back and not because I did pursue them... not a "sorry we are swamped"... or "We can help there will just be a bit of a wait period due to... whatever"... nothing! I guess that they have so much business that didn't feel the need to call. So how ever many thousands of $$$ this was going to cost, they have lost my business (current and future), my respect and any my word of mouth recommendations. Too bad to because I had heard some positive comments. I went with a competitor
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Wendee W.
Date: 2021-04-17 22:33:22
They wanted to charge me 15% more to fabricate my granite I did not purchase from them. I called and she said it's an insurance policy
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Devin J.
Date: 2020-06-29 20:04:57
We had an issue with the installers chipping the slab during install, and applying a half-ass repair to it. When I called the owner, Jeff, I was met with a rude response that it was somehow my fault the slab was chipped during install, and that since I approved the install, there was nothing he could do. I asked how I had approved the install if I had called him immediately after seeing the sloppy repair, and he became very angry and rude. Additionally, the installers damaged the drywall on both sides of the vanity and leaned up trim pieces which caused more damage to the bathroom walls. At this point, I am fed up with their awful service and the inability to stand behind their work.
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Amanda P.
Date: 2020-06-16 19:40:50
I debated for two weeks now if I should write this review, but what happened still bothers me so I need to save other married couples the stress. Jeff came to my house 3 times for measurements and my husband was there with me twice. So he met my husband and saw my kids at the house. The third time he said he needed to double check a couple measurements so I agreed and he stopped by and as soon as Jeff (the owner by the way) left he started sending me inappropriate text messages. Which I still have as proof. Telling me I'm gorgeous and maybe in another life. And saying maybe he can think of an excuse to come see me tomorrow. Wtf! Not only is he married but he's old enough to be my dad. I was so disturbed he basically lied to come see me! Do not trust this man to come into your home! We reported him to the FTC and I spoke to another woman through the nextdoor app who had the exact same thing happen to her two years ago. So imagine how many times this has happened. Extremely unprofessional and disgusting.
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Pamela M.
Date: 2017-10-22 04:57:17
Pleased paragon granite to fabricate and install our countertop. Shortly after they were installed our seems started to discolor and we called them a center rep out and said it was glue and that's just what happens when you have a light colored countertops would not ever recommend them as they do not stand behind their service
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Alex L.
Date: 2017-06-15 18:56:49
One of the more unorganized fabricators I've dealt with. We scheduled to have someone come out to give us a quote on a Friday. Turned out after having scheduled it, my wife got a call and they were unable to do it that day because they were too booked (that's why we scheduled it in the first place) - So that was a waste of a day having to take time off of work. What's worse, they called the day-of to advise us. We said fine, we'll give them another chance, (choose your battles, right?) We re-scheduled and made it for another Friday. They tried to do the same thing on the next Friday, but luckily they were able to "squeeze us in," lucky us. We finally got a quote for $3,250 for installation, and fabrication of our granite counters. The quote was very vague. It didn't advise sq. ft. of our counters, or the price per sq. ft... After conversing with their sales coordinators, and having to literally ask how they came up with that number, it turns out we were being charged for 59 sq. ft. of counter space, and at $50/sq ft. PLUS they charged us $350 for sink installation, and sink-hole cut outs. Additionally it would be $450 to demo any existing counters. So basically a total of $3700. Well, I questioned this because when Jeff from Paragron Granite came to our house, he didn't take any measurements, and said we'd have to install our sink by ourselves since it was a farmhouse sink, then they would come out and take exact measurements. So how they got 59 sq. ft. I have no idea? Jeff seemed like an experienced tradesman, though - so I'm sure he could tell. Jeff also knew off the top of his head which sink we would need since we wanted a farmhouse sink, and he knew the exact model that would fit with our current cabinets. What's frustrating is that this entire process was so unorganized, this company is saying I have to pay 50% down to start the project, but their price isn't even accurate... And not only that, they said they didn't know our sink was a farmhouse under-mount sink, AFTER they sent the quote, and after I questioned the "installation of the sink". Finally they said they do not install farmhouse sinks, however, the price would still be the same. Their response, "well, we only install regular sinks as a courtesy..." What the? At this point, i'm just beyond irritated with the customer service, lack of communication, and I have to say, I will not be taking my business to Paragon Granite. If they can't even get a quote right, and leave out important details, why in the heck would I trust them with the fine details? I told them, "you should really include this information in your quotes. It's misleading and frustrating to have to ask this stuff, which should be basic." Their reply - "Thank you for your suggestions. They are welcomed since perfection is not of this world." Geeeeez!
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FAQ About Paragon Granite, Inc — Based on Independent Research
What materials can I order a countertop from Paragon Granite, Inc?
What types of spaces does Paragon Granite, Inc fabricate countertops for?
What shapes of kitchen countertops does Paragon Granite, Inc fabricate?
What countertop design styles does Paragon Granite, Inc most often implement in Visalia, CA?
What is the service area of Paragon Granite, Inc?
What types of clients does Paragon Granite, Inc work with?
Does Paragon Granite, Inc have its own countertop fabrication facility?
Does Paragon Granite, Inc offer any discounts on countertop fabrication in Visalia, CA?
What is the price category of Paragon Granite, Inc in Visalia, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Paragon Granite, Inc?
What is the fabrication and installation timeline for a countertop at Paragon Granite, Inc?
How long does it take Paragon Granite, Inc to prepare a quote for countertop fabrication and installation?
Does Paragon Granite, Inc offer cutouts for sinks, cooktops, or other elements?
What guarantees does Paragon Granite, Inc provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Paragon Granite, Inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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1852 N Helm Ave, Fresno, CA 93727