Pacific Carpet & Tile Plus

Source: Google

Mike hildeman

Date: 2024-12-07 18:46:03

Overall great experience with Pacific Construction. My wife and I decided to do a bathroom remodel ( April 2024) and we're very pleased with the results. I waited around 8 months to write a review just to make sure the quality held up. Pacific construction was reasonable with price and offered great value for what write got. Mike, I want to thank you and please let your team know they did a fantastic job in the time that was originally quoted.

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Source: Google

Jenny Graeber

Date: 2024-06-09 18:26:49

Had a full bathroom remodel. Even though it took longer than expected due to us having lots of custom pieces the end result is amazing. Our bathroom is beautiful! The price and communication throughout the process was great! Looking forward to remodeling our 2nd bathroom with Pacific Construction soon!

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Source: Google

Tommy Thornton

Date: 2023-09-25 04:14:46

This place is Amazing. I highly recommend! All of Mike's workers were extremely respectful of my time and home. They fixed a load bearing wall that somebody else screwed up. It was an absolute pleasure working with Mike. My wife and I were so happy with the results! Thank you so much for your hard work and professionalism.

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Source: Google

Eva Bright

Date: 2024-03-23 03:16:58

They did a great job with my kitchen and bathroom counters! Very professional and reasonably priced!

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Source: Google

Tien Lam

Date: 2024-06-15 09:18:55

DO NOT DO BUSINESS WITH THIS PLACE..Very unorganized.. The one I spoke to was a LIAR whose was Roger.. I met him on the first day when I gave him all contact information for emails the estimates and my handwritten of measurements on what I needed..He made copy ..When I came back 2nd times, he lied that he "wrote" down the measurements, and he happened to have the paper torn up..He kept asking me over and over giving him my contact information..I smelled 😷 a dead stinky rats 🐀..We had very UNPLEASANT exchanged🤧..I LEFT and so GLADLY I did not make any orders of works needed and let him screwed up as some of the very negative comments on this stores..GO ELSEWHERE and DON'T WASTE TIMES or 💰💰 on this very UNPROFESSIONAL and LOW CLASS dealing of business's, if I could, no star will be given ..I felt so sorry for the young boy (assumingly his son) who sat behind the counter witnessed how his Father treated his customer's and learning the ugliness of his Father's business at a very young ages..Period..

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Source: Google

Doria Linares

Date: 2024-09-15 00:14:38

I used Michael at Pacific Carpets once before when I re-carpeted my home. Michael and Jesse were both very helpful. I was unsatisfied with the way the carpet was put down along the stairs. Both Michael and Jesse assured me it would be redone to my satisfaction, it was. Michael had to reorder carpet to replace along my stairs with no additional cost to me. So, when I was ready to remodel my kitchen, Pacific Carpets was one of the companies I obtained a quote from. Michael worked with me and was able to beat all the other quotes. I have included pictures of my kitchen before and after. I am very HAPPY with my new kitchen. Michael was with me every step of the way. He was always available for any questions or concerns, helping with design, color and product choices. Michael is very patient and tries to make the client happy, even if they are a little difficult, like me. Michael has a good eye and helped create my beautiful kitchen. Jesse and Roger at the office were also so patient and helpful when I was trying to decide on my Subway Tiles and Backsplash. The only negative, remodel took longer than expected. I would highly recommend Pacific Carpets and Tile. Thank you Michael, Jesse and Roger for your help. Doria Linares

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Source: Google

Rachel Ramirez

Date: 2024-04-16 17:00:43

Please do not get your floors done here. The guy shows you one material at the office then uses another. My floor starting messing up months after it was installed. He said you have warranty but then finds excuses to get out of it. His own installer said he uses cheap material. They claimed warranty was no longer valid due to water damage but the first time they did come out it took him months just to get his guy to look at it was I just not supposed to clean my floors. Please BEWARE when going to this guy.

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Source: Google

Derek Speer

Date: 2024-11-18 19:42:49

Be careful with large remodel projects with Michael and Pacific Construction. The scope of our project was a full home remodel, upstairs and downstairs, which was way out side of his competency resulting in a nightmare of an experience for me and my family. My project had been ongoing for over 15 months(despite being told it shouldn’t take more than 4 months) and it wasn't even halfway complete when he abandoned my job. The constant delays and excuses had a big impact on my family, including missing life milestones and celebrations. This has caused an exhaustive mental load on us that should have been avoided but due to poor planning and timeline management on his part, it has been something that we have had to absorb. I have had to micromanage Michael constantly to see when he would come which was rarely clear or trustworthy. Even when we had a set schedule, that schedule would change the day of, requiring us to adjust our schedules to ensure progress would be made, without any regard to the impact it would have on us. We have been living onsite through this and postponing our ability to enjoy the home that we are paying for. There have been many instances that we have even had to compromise on our design choices due to his inability to manage critical path long lead time items, thereby forcing us to concede to whatever would make it easier for him and reduce the delays. It is hard to put into words how difficult this has been, and it is impossible to clearly describe all of the ways that the execution of this project has been unacceptable to anyone. It is obvious now that our naivety, kindness and patience was severely taken advantage of. Before the start of the project, we had many discussions about scope and payment schedule. Michael instructed me to put together a payment schedule that I was comfortable with. Upon agreement of the payment plan, we initiated demo and work to be completed. Once the demo started and the downstairs was no longer usable, including no kitchen, Michael coerced and threatened that he would not be able to continue work without another payment, despite the payment plan indicating that there were no payments due. Without knowing what to do, I reluctantly paid a large draw to get him to continue to do work and to get us a kitchen back. From then, it took 8 months of having to live upstairs, eat expensive take out, and be trapped in our own home due to his constant delays/excuses, for example but not an inclusive exhaustive list: weeks where no one would come, missing appointments with permit inspectors due to his inability to make it on time, as well as poor resource and material management(which are all documented). He kept the forward promises that this time would be faster and with this payment there would be nothing blocking us and we could move forward with full steam ahead. Michael was not responsible with our project and we ended up paying for it, financially as well as with our wasted time and energy. Now when we are just trying to recoup the amount of money fairly owned to us, he does not tell the truth and he knows what to say to snake around the system(He has told us may times to trust him because he has a bond, very well knowing that it is unlikely that any repercussions will happen to him despite the evidence). Note: as of the time of this review, there is an open complaint with the California State License Board under his previous licence(1045192) which is also suspended and canceled as he is working through a seperate bond issue.

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Source: Google

Marie Smith

Date: 2024-06-10 23:04:56

We worked with Michael on a shower and floor remodel that came out looking so good that we added kitchen counters and a new sink. The work took a little longer then first expected but was completed in time for pre planned party. All of the contractors arrived when expected and we're good at their specific job.

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Source: Google

Cecelia Remedios

Date: 2022-01-20 05:37:55

Pacific Carpet and Tile Plus came recommended so we decidedly to check them out and see what they had to offer. We had a Great experience...Quality product, great workers, work got done quick and our home feels like brand new. I was blessed to meet Roger, Mike, and the Father We look forward to working with this business again

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Source: Google

Lisa M

Date: 2021-06-28 06:01:30

We wanted to hire a local contractor to remodel our bathroom. We knew exactly what we wanted and how the end result should look. We called a couple of other local contractors who failed to show for estimates and failed to return calls. When my husband and I walked into Pacific Carpet & Tile Plus, we were immediately greeted with care and professionalism. We were able to schedule an estimate within the same week and demolition began shortly after. Mike was always just a text or phone call away; always very responsive to our questions and/or concerns. Scheduling was not always 100% perfect, but realistically what is? What I can tell you is Mike and his team are phenomenal to work with. They are professional, attentive, and they take much pride in their work. Mike has ensured our 100% satisfaction. We couldn't be more excited with the results of our bathroom. What a beautiful transformation! We absolutely love it and can't wait for our next project with Mike and his team.

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Source: Facebook

Lauren Finucane

Had the best experience working with this company, Mike the guy who had helped us out from start to finish went above and beyond to make sure we found the flooring that matched perfect with what we had already had in the dining room and hallways. The prices were reasonable I would definitely come back for future flooring needs. Thank you Mike for all of your help!!

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Source: Facebook

Michelle Lindenmuth

Pacific Carpet and Tile did a full demolition and remodel of our kitchen and living room. We worked with Michael. Michael’s communication throughout the whole process was wonderful. It’s good to know we were never ignored. The company has access to many style choices and options. Michael also helped us design our layout which was quite helpful. Overall, the process lasted from January until the end of May. We are happy with the final result. Some constructive criticism: Many of the contractors left projects slightly unfinished so things took a lot longer than expected but Michael always made sure the projects were eventually completed - even coming in and finishing some himself. All of the contractors were very nice and we felt comfortable with them in our home. The company is a family run business and we were always treated with kindness and respect from Michael, Roy, and Roger.

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Source: Facebook

Laurie Ramirez

I love, love, love, my new kitchen, office and huge walk-in shower. Those are just the highlights, they painted and installed new baseboards throughout my house. Mike and his crew are all pleasant and professional. I'll be calling them when I get ready to have more work done.

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Source: Facebook

Vickie Seidler

They did a wonderful job very happy would definitely recommend Everyone was friendly and all done in one day

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Source: Facebook

Debby Gonzalez

Had the most wonderful experience with this company. Mike and All staff super easy to work with excellent customer service works with your budget and needless to say great quality work!!! Super happy with the end product. Will definitely be recommending them!

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