North American Stone
since 1998
Examples of works performed by North American Stone
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About North American Stone
total score
Exact value: 73.366178 out of 100.
It provides countertop services to customers. The range of services includes the production, delivery and installation of countertops in the kitchen, bathroom or other rooms. Craftsmen fulfill any orders, regardless of the size, styles or features of the product. Complex orders are not a problem. Modern machines process even large stones, and craftsmen finish the details manually. In order for the order to meet the wishes of customers, first a consultation is conducted with customers. They indicate the parameters and design wishes. The work is carried out strictly at the time specified in the contract.
Customer Feedback Score
reviews: 66
YELP
reviews: 4
reviews: 5
CoCo
reviews: n/a
Mystery Shopper Report
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Own Production
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Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact North American Stone for a Free Estimate
1358 East Ridge Road, Rochester, NY 14621
Additional benefits of North American Stone
Accepts Credit Cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Kitchen & Bath
Stone supplier
Bathroom remodeler
Granite supplier
Kitchen remodeler
Tile store
Reviews about North American Stone
All (14)
Google (10)
Facebook (4)
joseph sage
Date: 2024-12-13 19:26:01
After delaying much needed renovations, we visited North American. Family owned business.. Sammy assisted us, explaining the differences in various countertops. He's knowledgeable and patient. Picked a quartzite, then Sammy had us go and choose our slabs.. Perfect from the start. David, the owner stopped over the house for final measurements.. Again explaining the caring for the stone. What a great guy! Removal and installation on exact date. The countertops are absolutely stunning.. My gosh, not sure why we waited so long?.. I would highly recommend them, No reason shopping around, these guys and their employees were Awesome.. everything from start to finished install went smooth, Thank you, Sammy, David and Crew Rick & Dede Grosser
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Erika
Date: 2024-02-15 00:38:18
Sam and his entire team at North American were fantastic. We utilized their stone throughout our entire home, the quality and service are unmatched in Rochester. We stopped at a couple of larger stone yards before finding North American and the service and selection were clear from our very first visit this would be our place. You will not regret using this company, they truly care about you and your project!
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Michael Cymbal
Date: 2024-06-18 00:35:20
Great place to buy granite from. They do have a small sample of stone in their basement level so do not let the size the store fool you. Right from the start our experience was fantastic. Kriss our salesperson was great and made the process easy. Upon first review we fell in love with a stone but because we waited to look at more options, a week latter it was sold. They were able to order two slabs and within the month we had our counter tops installed and they look great. Right from the owner who measured the kitchen for the template to the two teams they have install, each person was very professional and a pleasure to work with. Also the pricing was well lower then their competitors. If you are in the market for counter tops make sure you make a stop here.
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Andrea Brown
Date: 2024-06-14 12:13:10
It is so rare to find a company that goes above and beyond as NAS has for me. Not only is Sam knowledgeable, but he is a caring and honest person who goes out of his way to help in areas that really have nothing to do with the purchase of their products. I ran into some issues with my contractor and Sam helped me in ways I never expected. He, his team, and the subcontractors, all go out of their way to coordinate with one another and create a seamless experience for the client. If I could give this company 10 stars I would.
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Sherri Cromwell
Date: 2023-09-11 16:12:37
I am so impressed with this company! From start to finish I appreciated their warm generous spirit to meet my needs along with wonderful expertise. I wasn't at all surprised when I learned how this is a family business and how closely connected all the employees are as family and lifelong friendships. Ali was my sales person who went above and beyond to find me the perfect green stone counter for my kitchen. He kept in touch with me over months to search for this rare color, informing me when one turned up and offering to bring it in to let me see it in person before I committed. The second try was a charm! I was also able to adjust the layout to expose the most beautiful aspects of the piece before it was cut. The owner, Dave came to measure and I instantly felt like I was in the best hands. He was so precise and informative about the whole process taking the time to offer advice and answer all my questions. The installation was seamless. I can't say enough about the competence, friendliness and considerate care of the entire crew from the tear out to the installers to their plumber. I was impressed with how well they work together. I called in about a situation with my dishwasher that lost connection after the installation. The owner, Dave came to my house immediately. It turned out that the dishwasher outlet was not installed properly, so that any slight movements from the installation was enough to cause it to disconnect. I just assumed we would contact an electrician later to fix the situation for good and Dave would just have plugged it back in. No!! Dave spent 1 1/2 hours actually reinstalling the outlet for us in the proper place and refused to take any payment. We are absolutely in love with our new counters. I was so impressed also with their contractors, that I plan to use them all now! I highly recommend this company!
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Stephanie Zigrossi
Date: 2024-04-03 02:16:49
I just had quartz countertops installed in my bathrooms and I am beyond thrilled. They look amazing and the entire process from start to finish was great. Everyone who I dealt with was kind, patient, and professional. I highly recommend them to anyone who is looking to remodel. I can’t wait to do my kitchen with them in the future.
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Roger & Dave
Date: 2024-06-20 20:20:00
Our experience with North American Stone was positive from day one. They were very helpful finding the perfect quartz countertops to go with our new kitchen. Jeff did an excellent job measuring for both countertops, and he & Sam did an awesome job with the installation. They were meticulous installing them, and spent extra time making it look perfect. Jeff & Sam are an asset to this company; we're so happy that we went with North American Stone. They deserve more than 5 stars. Great job, thank you very much. We highly recommend this top quality company!
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Gage Domuracki
Date: 2024-03-15 19:26:21
No one but the best for counter tops! I am beyond thrilled with North American Stone. From the moment I walked through the door, I was treated like family. Kriss actually listened to my wants and needs and never once pressured me into buying any extras. She worked within my budget and went back and forth through email as I changed my mind about what I wanted multiple times. Finally, I decided on this absolutely stunning Midnight Thunder black granite and I cannot be happier! The guys showed up exactly when I was told they would be, 9am sharp. They were respectful, clean, courteous, and put down floor protection from the front door to the kitchen. The guys even cleaned up a mess that I made from removing the previous counter tops which was NOT their responsibility. I cannot express my appreciation for everyone on the team! Please give them a call if you're considering new counter tops!
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Karen Savino
Date: 2024-03-20 21:42:22
These folks were very gracious. They did a marvelous job with our kitchen counter, took care to not damage the cabinets or floors, and cleaned up after themselves beautifully. Everything was done in a timely fashion. Great job!
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Dan Horn
Date: 2024-12-04 02:20:06
I had shopped around various suppliers for quartz countertops for our kitchen remodel and so happy we went with NAS. From our initial walk-in meeting to the final product, we had nothing but positive experiences. Ali was amazing to work with—knowledgeable, friendly, very timely/responsive and open to questions. All others in the office and those that came to our home were all professional, respectful, and helpful. All went above and beyond to ensure our satisfaction. The quality and variety of their inventory was great. Pricing was very fair/better compared to other competitors we looked at…the standards and quality is top-of-the line. All consultations and the actual install were seamlessly planned, informative, and on time. I am confident that if we needed anything in the future, Ali and the NAS staff would be our only call. Highly recommend!
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Rachael Wrue
The entire staff was great. The countertops look beautiful, and they did a great job with the seam!
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Nelly Nels
It is my job place and i love to go work every day, every single person is awesome at NAS never regret like a employee and like a costumer Bless you guys 😉😉😉
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Jean Besser
The Customer Service is exceptional and the stone is gorgeous.
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Janet Werkheiser
I LOVE North American Stone! They have done two projects for us (kitchen and bath) and we could not be happier. The entire process both times was great. We have recommended them to several friends and acquaintances. You have to go see Jan, Sam, Dave, and all of their crew. My only regret is that we don't need more granite...maybe we should add on!
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Contact North American Stone for a Free Estimate
Choose the Way That Works Best for You!
1358 East Ridge Road, Rochester, NY 14621