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About NF Granite — Ranked №9 Countertop Fabricator and Installer in Memphis, TN
18.07
total score
The main rating value calculated from more than 30 indicators.
Exact value: 18.072222 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
NF Granite, founded in 2014, ranked number 9 in Memphis, TN in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included NF Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
NF Granite: Total Score & Key Ratings
The Total Score of 18.07 out of 100 achieved by NF Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — NF Granite has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.07 out of 5.
You can read detailed information and evaluations from our independent research of NF Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact NF Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about NF Granite
NF Granite is in the top of customers rating of countertops companies, because it’s a full-service company. They design, manufacture and install countertops. There are many positive reviews concerning its products. The company has won respect among potential clients. The company is good at using quartz and granite for countertops. The company not only manufactures and installs countertops, but they also replace the old ones and polish the new ones. Managers of the company will help you to make a real countertop just from your ideas. Our team added AZ Granite and Tile to the catalog Countertops Contractors after detailed study of information on Google and social networks.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.2
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 15
Google
4.2
reviews: 15
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.068519 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of NF Granite.
Unfortunately, we were unable to reach NF Granite during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, NF Granite remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting NF Granite directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of NF Granite.
Unfortunately, we were unable to reach NF Granite during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of NF Granite, but only indicates the absence of data. NF Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
2.5
Established
Company Age
NF Granite is an established company, operating since 2014.
According to our research, NF Granite has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting NF Granite directly to confirm the accuracy of the details.
Own Office
0
No Data
Own Office
We were unable to confirm whether NF Granite has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether NF Granite operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, NF Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to NF Granite directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether NF Granite has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether NF Granite operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, NF Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to NF Granite directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether NF Granite offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if NF Granite provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, NF Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to NF Granite directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from NF Granite.
Unfortunately, NF Granite did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, NF Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting NF Granite directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from NF Granite.
Unfortunately, NF Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from NF Granite.
Unfortunately, NF Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, NF Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting NF Granite directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from NF Granite.
Unfortunately, NF Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of NF Granite, which is recognized in our rankings for other parameters. We recommend reaching out to NF Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of NF Granite
Small business
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Credit cards
In store shopping
Countertop store
Reviews about NF Granite
All (8)
Google (8)
Source:Google
Jan Frey
Date: 2022-07-20 21:27:22
A kitchen remodeling in 2014 brought me in contact with NF Granite. They met every expectation on installation of my Granite counter tops for my remodeling. Now in 2022 I had floor damage and had to remove the counter tops. Even as careful as my construction company was the Granite counter broke in removal. I called David to ask if he might have a piece of the Granite I used in 2014, He did not. Suggested repairs to the cracked section. That happened today, eight years later I am so pleased with as pleased with the repairs as much as I was when first installed.
Read more
Source:Google
Douglas Turberville
Date: 2018-02-08 20:58:16
So far SO good.. we'll see how it goes after the installation!
Read more
Source:Google
j j
Date: 2018-12-03 19:26:16
Folks these people do work for Lowes as subs and send in a load of non-English speaking folks to your house
They deliver defective and unacceptable granite and refuse to replace
Standard answer is contact Lowes
They even do additional damage and claim they cannot fix because it's not their job
Help you in trying to communicate with the workers
I don't usually do.reviews but I suspect the work through Lowes is their excuse to pawn off on you
Defective pieces with sub work
Look up their own bbb review for yourself
I'm adding another today
Don't be fooled by other reviews just take your business elsewhere
Read more
Source:Google
Taylor Bourne
Date: 2020-11-04 19:15:03
Paid $800 deposit on slab of Granite. Company came to measure and increased original estimated sq footage from 50sf to 70sf. Changed estimated price from $2700 to $5400 as they now require us to purchase another slab of granite.
Requested refund on deposit, and company charged $150 additional template fee because they came out and measured. Only refunded $650 of $800.
Poor communication and crooked dealings. Don’t do business with NF Granite or Elite Stone. 1 company-2 names.
Read more
Source:Google
Christopher Doss
Date: 2023-01-24 19:42:37
Rosie was awesome! She showed me exactly what I was looking for and kept me updated throughout the entire process. When the Quartz was delivered, it was perfect! Francisco runs an excellent business and was also great to work with! I recommend this business!
Read more
Source:Google
Robert Raney
Date: 2019-01-03 16:25:38
I do not recommend N&F granite. Counter top was installed today. There is a large blemish in the middle of the counter. See the attached picture. I instantly complained about it but the non-English speaking installers just laughed. Contacted Lowes and they are supposed to be looking into it. I paid top dollar for what appears to be a 2nd quality counter top. The seam in the counter is detectable to touch and the hole for the sink was cut 1/4" out of square. I recommended reading all the reviews. It looks to me as if some may be trying to raise their rating.
1/3/19 Received "resolution" to my issue today from Kelly Luffman at Lowes. She says too bad I don't like the appearance of the stone. The blemish is a mineral deposit therefore no concern to Lowes. The hole being cut 1/4" off center is no concern of Lowes or N&F. The sink installer will have to fix it. Wish I had never dealt with Lowes or N&F granite on this project.
Read more
Source:Google
Thiago Prado
Date: 2018-01-06 17:39:03
Good place to have your granite. Best price in the area of Louisiana and Mississippi. Laser template and all kind of electronic machine. I recommend 100%.
Read more
Source:Google
Scott Burnett
Date: 2020-12-08 20:30:00
We used NF Granite and couldn’t be happier with our decision. Excellent service and extremely quick to respond. Francisco and his crew were top notch and left our home looking unbelievable. Communication could t have been better. Will def use again and I’ve already recommended to family and friends.
Read more
Source:
FAQ About NF Granite — Based on Independent Research
What materials can I order a countertop from NF Granite?
During our independent research, we found that NF Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by NF Granite’s clients in Memphis, TN for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does NF Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, NF Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does NF Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by NF Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does NF Granite most often implement in Memphis, TN?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that NF Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of NF Granite?
The company’s office is located at 2899 Walnut Grove Rd, Memphis, TN 38111, but its work is not limited to just the city of Memphis, TN. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does NF Granite work with?
Like many participants in our rating, NF Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, NF Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does NF Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether NF Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does NF Granite offer any discounts on countertop fabrication in Memphis, TN?
Unfortunately, during our independent research, we were unable to reach representatives of NF Granite to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of NF Granite in Memphis, TN?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from NF Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from NF Granite?
Yes, according to our research, NF Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at NF Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from NF Granite in Memphis, TN. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take NF Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from NF Granite in Memphis, TN. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does NF Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, NF Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does NF Granite provide for its work?
According to our information and industry practice, NF Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact NF Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on NF Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
NF Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let NF Granite know that you found them through the National Ranking Countertops Contractors!