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West Covina, CA City Rating: We have identified this city as the primary city for this contractor.

New Sky Line Stone Inc.

since 2005

Examples of works performed by New Sky Line Stone Inc.

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About New Sky Line Stone Inc.

59.52

total score

The main rating value calculated from more than 30 indicators.
Exact value: 59.515338 out of 100.

They have made it their business since 2005 to supply people with premium solid surfaces. They are a one-stop location for countertops in the Los Angeles area, providing customers with a diverse choice for countertop materials at a range of rates that are affordable. Since its foundation, the organization has expanded to become one of California's leading countertop companies, earning them a stellar reputation along the way. More than 5700 granite countertops, vanities, and fireplaces have been built in restaurants, hotels, and other businesses by them. The team's ultimate goal is always the same: to assure the total satisfaction of each and every customer.

More info

Mystery Shopper Report

3.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.913585 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.7

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact New Sky Line Stone Inc. for a Free Estimate

14439 Joanbridge St, Baldwin Park, CA 91706

Additional benefits of New Sky Line Stone Inc.

Identifies as veteran-owned

Small business

Delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Service guarantee

Checks

Credit cards

Debit cards

Accepts Credit Cards

Veteran-owned

Wheelchair-accessible car park

Wheelchair-accessible entrance

Wheelchair-accessible toilet

Cheques

In store shopping

Countertop store

Reviews about New Sky Line Stone Inc.

All (8)

Google (4)

Yelp (4)

Source: icon-google Google
avatar

Mr. Lee “New Millennium Constr” Kemble

Date: 2021-09-05 13:45:07

Enjoy working with these people. Honest and trustworthy.

Source: icon-google Google
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Dina Goldstein

Date: 2024-02-01 19:43:37

I hired Tim to replace kitchen counters in June 2023. He came to measure several times. It was agreed that we would reuse the old sink in the kitchen and laundry room but we would replace the cooktop. There was a great deal of miscommunication as there was no clear layout drawn just a piece of paper which was confusing or a template made to show how the final product would look. He came in several times to correct his mistakes. He neglected to silicone the seams of the stone counters in the laundry room which completely ruined the paint and the wall seal in the laundry room. When I forwarded him the bill from the plumber he yelled at me and denied it was his responsibility. In addition there was an issue with the electrical outlets left exposed and the junction box covered up. He claimed that he would fix it but not he does not answer his phone for the last month. It is an old house built with plaster. He had no idea what that was so we had to hire someone else to replace the plaster so we can cover the damage he made to the wall in taking out the tile. His workmen try their best but are limited to the instructions that he provides that are meant to make shortcuts and the results limited. His work is really mediocre and there is a clear language barrier which could have been easily resolved by cutting a template and having the customer understand the work being performed and avoid miscommunication. He does not do that. His work is faulty and he does not stand behind it. I now have to hire some else to complete the work. Not only that but he took the leftover stone and now we have to purchase more stone which does not match what we have further complicating the issue. Avoid him all cost even though Color Marble the stone distributor recommends him. There is no mention on his website of Tim's last name or his contactor number which I assume he does not have. His work is faulty and is not suited for replacing counters in an existing kitchen with old cabinets.

Source: icon-google Google
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Russ Smith

Date: 2019-05-01 00:29:44

Tim and his employees are the best in the business,they have done our kitchen counters 2 times and the work is flawless .We highly recommend them to anyone

Source: icon-google Google
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sissi

Date: 2021-11-02 05:13:47

Tim & his team are very pleasant and professional. Took them 3 days to prep, deliver and set a very complicated marble countertop Definitely recommend their services.

Source: icon-google Yelp
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Kam W.

Date: 2024-03-04 03:34:00

Very good quality work. Reasonable pricing. Quick response time. Tim was very professional.

Source: icon-google Yelp
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Rita Y.

Date: 2019-06-27 18:47:45

I am completely satisfied with New Sky Line Stone. The cost of their stone slaps and installation is the lowest prices I've ran across. Office personnel are every helpful and friendly. In February 2019 they installed a granite countertop for our bar. I was so happy with the results, I hired them to install granite countertops in our kitchen. Again very happy with the results. I strongly recommend New Sky Line for your stone work projects.

Source: icon-google Yelp
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dina g.

Date: 2025-04-26 00:25:20

I hired Tim to replace the kitchen and laundry counters. He neglected to seal the seams of the stone counters in the laundry room, which completely ruined the paint and wall seal in that area. When I forwarded him the plumber's bill, he yelled at me and denied it was his responsibility. He claimed that grouting sealing the seams of the stone that was mounted was not contracted on the work. In addition he left the electrical exposed and refused to make cut into the stone so it would align with the junction box. His work order did accurately describe the work that he was doing. There was a great deal of miscomunication between his workers and him. In addition it was made clear to the workers that the cooktop would be replaced but that was not excuted by him and he cut the wrong size hole for the cooktop. He decided to remove electrical work as part of his demolition work which he is not licensed for and left electrical exposed or covered them over with stone. He is extremely unprofessional and has very limited knowledge on how to do the work and in the end he abandoned the job although he received payment in full and blocked my number from communicating with him or his staff.

Source: icon-google Yelp
avatar

J F.

Date: 2021-10-12 05:41:27

I know Tim because Color marble recommended this company to us when we purchased the stone. But it end up with a nightmare! Tim came to take measurement several times, but end up with wrong size taken, so his installer had to come back 3 times to finish the patching and caulking to cover all the wide seams and size discrepancies, and the sad thing is that they thought they made it up but it's actually a very bad job done - The back splash behind my oven is with 2 wide seams on each side ( to connect the cabinets) , plus the crooked cutting lines and patch with small pieces to make the connection in some areas. The worst thing is Tim ignored my phone call and didn't even come back to inspect ever since the installer finished. I regretted to take the recommendation from the sales who I purchased the stone from Color Marble! I am now feeling very embarrassing to entertain my friends and family in this kitchen!

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14439 Joanbridge St, Baldwin Park, CA 91706