About New Giant Stone LLC — Ranked №6 Countertop Fabricator and Installer in Pittsburgh, PA
59.7
total score
The main rating value calculated from more than 30 indicators.
Exact value: 59.698326 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
New Giant Stone LLC ranked number 6 in Pittsburgh, PA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included New Giant Stone LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
New Giant Stone LLC: Total Score & Key Ratings
The Total Score of 59.7 out of 100 achieved by New Giant Stone LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — New Giant Stone LLC has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.15 out of 5.
You can read detailed information and evaluations from our independent research of New Giant Stone LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact New Giant Stone LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about New Giant Stone LLC
New Giant Stone LLC specializes in installing semi-customized cabinetry for kitchens and bathrooms from natural stone products. The business offers a great variety of colors, designs and materials for countertops. The company provides turnkey services and has 10 years of experience. First of all, professional specialists will consult you by mobile and answer all your questions about countertops. Then they choose the best variant for you and deliver it to your house or office. The company’s workers install countertops without dirt and scratches. If you need to install a new countertop, just call the company or visit its showroom in Pittsburgh at Saw Mill Run Boulevard.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.3
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 46
Google
4.3
reviews: 43
YELP
3.7
reviews: 3
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.2
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.153049 out of 5.
criteria: 10
Staff friendliness
2
Fair
Staff friendliness
We rate the staff friendliness of New Giant Stone LLC as Fair.
Our research revealed that the staff at New Giant Stone LLC communicated in a formal manner without much warmth. While acceptable, the level of interaction could have been more personable. This places them in the Fair category.
Important:
Our rating is based on the personal experience of our mystery shopper with New Giant Stone LLC’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting New Giant Stone LLC directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of New Giant Stone LLC as Good.
The staff member from New Giant Stone LLC who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at New Giant Stone LLC may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
0
No Data
Company Age
We were unable to determine the age of New Giant Stone LLC.
Unfortunately, as part of our mystery shopper research, we were unable to determine when New Giant Stone LLC was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, New Giant Stone LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to New Giant Stone LLC directly for more accurate information.
Own Office
5
Has Office
Own Office
We note that New Giant Stone LLC has a dedicated office.
Our research revealed that New Giant Stone LLC operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting New Giant Stone LLC directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that New Giant Stone LLC has its own production facility.
Our research revealed that New Giant Stone LLC operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting New Giant Stone LLC directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
New Giant Stone LLC does not offer discounts for veterans.
Based on our mystery shopper research, we found that New Giant Stone LLC does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting New Giant Stone LLC directly for confirmation.
Production time
2.8
Standard
Production time
We rate the production time of New Giant Stone LLC as Standard.
During our research, New Giant Stone LLC quoted a standard project completion time of 22 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by New Giant Stone LLC during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with New Giant Stone LLC.
Deposit Level
2.6
Standard
Deposit Level
We rate the deposit level of New Giant Stone LLC as Standard.
New Giant Stone LLC requested a deposit of 60%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by New Giant Stone LLC may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from New Giant Stone LLC.
Quote Time
1
Very Slow
Quote Time
We rate the quote preparation speed of New Giant Stone LLC as Very Slow.
Our research revealed that New Giant Stone LLC provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with New Giant Stone LLC in advance to avoid misunderstandings.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with New Giant Stone LLC.
Affordability
4.7
Low
Affordability
We rate the price level of New Giant Stone LLC as Low.
Our mystery shopper research revealed that New Giant Stone LLC offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $66.12 per square foot, while for Carrara Morro quartz, the price was $42.12. These prices fall into the Low category, making New Giant Stone LLC an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $5514 for Calacatta Idilio quartz and $3513 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from New Giant Stone LLC.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of New Giant Stone LLC
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Wi-Fi
Free Wi-Fi
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
In store shopping
Kitchen & Bath
Countertop store
Reviews about New Giant Stone LLC
All (13)
Google (9)
Yelp (4)
Source:Google
Murat SARI
Date: 2024-05-13 19:55:07
We renewed our vanity tops with new quartz. They had a wide variety of options, yet, affordable. The team was very helpful.
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Source:Google
Matt
Date: 2023-08-06 01:31:51
During the installation, an employee used our flower bed as an ashtray for his cigarettes (as captured in the doorbell video). Additionally, he left several used cigarettes scattered across our front sidewalk and lawn. This behavior greatly disappoints me as it shows a clear lack of respect for our property. I don’t care if smoke breaks are needed… just clean up after yourself.
Further, the head installer was rather rude and arrogant throughout the installation. He kept saying how our kitchen was done poorly in various ways, and then he skipped out on essential installation steps and attention to detail. The faucet hole was placed too far forward, the faucet was not installed, the dishwasher was not put back into place and we did not receive a bracket as expected.
Overall, very disappointed with this business. Although I do like the style of the countertop, and it is more or less good… the service and lack of respect was just unacceptable.
I personally will not be back for any future projects and would not recommend to family/friends.
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Source:Google
Pat Lander
Date: 2023-01-30 12:29:36
This is my second time in 5 years using them for kitchen countertops. I am well pleased with the sales person at the shop, the gentleman who came to measure as well as the installers. Today am expecting a return visit for an adjust to a corner of the countertop where a pantry door is not able to fully open. They have no problem returning to make the correction. The first kitchen was with granite and this time quartz. There are no other business who can match their prices on the countertops.
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Source:Google
Steve Puluka
Date: 2023-01-17 15:30:45
Had a great professional experience at every phase of the project. We visited and selected the desired countertop for a kitchen renovation from the variety on site.
We installed new cabinets ourselves in the kitchen then scheduled the onsite measurement for the new counters. The technician was very nice and discussed the options around door, corner and stove so we could pick the finishes that we wanted.
The installation was clean and carefully done and the team trimmed out onsite the backsplash to our preferences.
We are still working on the final tile, trim and touch up ourselves but are very pleased with the counter top work provided.
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Source:Google
Lance M
Date: 2019-09-11 18:14:21
First all I am a licensed contractor in another state that owns a few houses in the Pittsburgh area. I am a real person and have been in the business for years so I have some experience with granite. I walked into the store and everyone was extremely professional. The staff is knowledgeable and not pushy. They gave me several nice options and the price was fantastic. They do all the fabrication on site(unlike others that are just middlemen) and the work is good. When it came down to paying and signing the contract I dealt with the owners son-in law who was extremely helpful and gracious. He seemed more interested in making a long term customer than a one time deal with maximum profit. I was able get a higher quality stone at a lower price than my wholesale connect. I get complements on it all the time on it. Also, the installers were great as well. Highly recommend. They are honest, affordable and really nice people.
BTW. once granite is cut..it is cut. A fabricator is only as good as the information he receives. Make sure you take time to ask questions about everything(overhang,coverage,ect) There is a standard way of doing things but it may not be what your expecting. So make sure to point at all concerns and you will be happier with the outcome(regardless of where you go). Just some advice
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Source:Google
Dana Haakensen
Date: 2021-07-28 17:46:07
We had them measure cut and install a wall to wall bathroom vanity top. The previous top had been removed by myself. The staff at the business were very friendly and helpful. The workers were very prompt and efficient. We were hesitant to get side splashes and the gentleman who came to measure told us he thought we would like the results better with the side splashes due to our walls bowing. We agreed and now that its done I think he made the correct call. I would definitely recommend them. They cost almost the exact same as the one we ordered from Lowes, that we had to measure ourselves, install ourselves and took 8 weeks to get here only for it to be wrong. So we spent the same amount and they measured and installed it. Wonderful!
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Source:Google
Steven & Lorien Styles
Date: 2022-09-26 14:17:21
We hired New Giant Stone to demo our 70s kitchen and re-design the space to suit modern appliances.
They helped us find the perfect arrangement of cabinets to maximize counter space, with a great attitude, and professional equipment.
The prices were competitive, the turn around was swift, and the cabinets are good quality, definitely a few steps above similarly-priced 'home store' cabinets. The installer had such a great outlook and so much knowledge. The company worked with us, and listened to what we wanted. We had them install granite counters as well as cabinets and are very pleased with the results.
Several months later, the cabinets are still functioning--and looking--as if they were installed yesterday.
I am happy to give an excellent rating to this company.
Read more
Source:Google
Lindsay Ryan
Date: 2024-11-19 16:10:06
The staff at New Giant Stone did a great job with our order. We got a vanity top with 2 sink bowls fabricated and installed. Overall time from order placement to install was about 3.5 weeks, very budget friendly. Would recommend!
Read more
Source:Google
Tom Delsandro
Date: 2024-04-29 10:42:50
I am very pleased with my experience with New Giant and recommend them. The sales staff was professional and helpful, They had a good selection of materials to choose from. The measurement person was very accommodating and seemed very adept at his profession. The installation crew took great pains to assure my kitchen counter top was perfectly level. The counter top was cut perfectly. The lead installer seemed to be a great guy. All employees I dealt with are Chinese and language skills varied, however with a little patience all necessary info was accomplished. They took time to assure they caused no disturbance to the rest of my home. They had the best price by quite a bit. They removed my old counter top for $300. The proposals from the other firms that quoted were $1,000..
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Source:Yelp
Dendom E.
Date: 2025-04-18 12:18:59
These folks are very professional. I've been doing home and kitchen renovations for the last 13 years and they impressed me. I will definitely use them again.
I've used practically every granite and stone company in the Pittsburgh area (depending where I'm doing a renovation). Seems to me that a vast majority of them are Chinese-owned and operated, and while I do have good relationships with all of the companies I use, I often tolerate things that I should not tolerate, such as bad workmanship, or mistakes, so long as it gets corrected. But the problem is, the mistakes I tolerate shouldn't be getting made to begin with if everyone involved was at the top of their game and more professional.
I mean I've literally had companies bring the wrong countertop to my jobs and then expect me to talk my customer into keeping the wrong counter, after picking what they wanted.
So what went well? First of all Laura speaks good English, and she was the face of Giant Stone, the first person I met when I walked in.
Secondly their showroom is very well organized and it feels welcoming and clean.
3rd, they know their stuff. Laura knew everything about everything and answered every question I had.
4th, they're good Consultants. Laura walked me out into the shop and I had the liberty to look at everything available.
5th, they agreed to work with me on the price.
6th, I ordered something without seeing it against my cabinets and although I had a good inclination it might work, I had some reservations that it might not work. Laura gave me samples to put against the cabinets, and said if it didn't work that I could choose something different and they would still honor the discount. Turns out that's exactly what happened. Laura had no problem switching out the order to go with a different stone in the same price range and gave me the same discount.
7th, Laura cut me a special sample of something they didn't have a sample for.
8th, The installer men showed up on time at the job, and every aspect of the stone was pre-cut at the shop including little notch-outs for the cabinets and the walls. Most companies I've experienced do these types of cuts on site and it takes a lot more time and it makes a lot more mess. The quartz countertops were cut precisely, and they fit perfectly, and I was really impressed because the measurements were all done by hand. The measuring guy was very meticulous and very knowledgeable and he also spoke good English.
In the end, I got exactly what I wanted and it looks spectacular. In a way, they exceeded my expectations because I almost expected less due to the subpar work that I've been accustomed to! Shame on me.
But these guys are good, and they deliver on superior experience from A to Z!
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Source:Yelp
Dave E.
Date: 2022-04-27 16:40:43
Reasonable price, quick quality installation. Measurement was perfect. Compared with several alternatives, had same quality granite at better price.
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Source:Yelp
Millie P.
Date: 2019-10-16 22:01:03
Great to deal with. New Giant Stone had the best prices and a large selection to choose from. Installation was flawless, and was done in
less than 2 hours. Fantastic job!
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Source:Yelp
Wendy H.
Date: 2021-01-14 11:15:24
Installers damaged my new cabinetry. Would not recommend due to very unskilled installers and very bad customer service.
Read more
Source:
FAQ About New Giant Stone LLC — Based on Independent Research
What materials can I order a countertop from New Giant Stone LLC?
During our independent research, we found that New Giant Stone LLC offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by New Giant Stone LLC’s clients in Pittsburgh, PA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does New Giant Stone LLC fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, New Giant Stone LLC is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does New Giant Stone LLC fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by New Giant Stone LLC, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does New Giant Stone LLC most often implement in Pittsburgh, PA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that New Giant Stone LLC successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of New Giant Stone LLC?
The company’s office is located at 3501 Saw Mill Run Blvd, Brentwood, PA 15227, but its work is not limited to just the city of Pittsburgh, PA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does New Giant Stone LLC work with?
Like many participants in our rating, New Giant Stone LLC works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, New Giant Stone LLC often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does New Giant Stone LLC have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether New Giant Stone LLC has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does New Giant Stone LLC offer any discounts on countertop fabrication in Pittsburgh, PA?
According to our research, New Giant Stone LLC does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, New Giant Stone LLC may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of New Giant Stone LLC in Pittsburgh, PA?
According to the assessment of our independent rating, New Giant Stone LLC in Pittsburgh, PA falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $5514$ at a rate of $66.12$ per sq. ft., and the cost using Carrara Morro quartz was $3513$ at a rate of $42.12$ per sq. ft. These prices turned out to be among the lowest of all companies in Pittsburgh, PA, which allowed us to categorize New Giant Stone LLC as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from New Giant Stone LLC?
Yes, according to our research, New Giant Stone LLC offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at New Giant Stone LLC?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from New Giant Stone LLC in Pittsburgh, PA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take New Giant Stone LLC to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from New Giant Stone LLC in Pittsburgh, PA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does New Giant Stone LLC offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, New Giant Stone LLC performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does New Giant Stone LLC provide for its work?
According to our information and industry practice, New Giant Stone LLC, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact New Giant Stone LLC in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on New Giant Stone LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
New Giant Stone LLC is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let New Giant Stone LLC know that you found them through the National Ranking Countertops Contractors!