New Giant Stone LLC
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Examples of works performed by New Giant Stone LLC
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About New Giant Stone LLC
total score
Exact value: 59.698326 out of 100.
New Giant Stone LLC specializes in installing semi-customized cabinetry for kitchens and bathrooms from natural stone products. The business offers a great variety of colors, designs and materials for countertops. The company provides turnkey services and has 10 years of experience. First of all, professional specialists will consult you by mobile and answer all your questions about countertops. Then they choose the best variant for you and deliver it to your house or office. The company’s workers install countertops without dirt and scratches. If you need to install a new countertop, just call the company or visit its showroom in Pittsburgh at Saw Mill Run Boulevard.
Customer Feedback Score
reviews: 43
YELP
reviews: 3
reviews: n/a
CoCo
reviews: n/a
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Contact New Giant Stone LLC for a Free Estimate
3501 Saw Mill Run Blvd, Brentwood, PA 15227
Additional benefits of New Giant Stone LLC
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Wi-Fi
Free Wi-Fi
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
In store shopping
Kitchen & Bath
Countertop store
Reviews about New Giant Stone LLC
All (13)
Google (9)
Yelp (4)
Murat SARI
Date: 2024-05-13 19:55:07
We renewed our vanity tops with new quartz. They had a wide variety of options, yet, affordable. The team was very helpful.
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Matt
Date: 2023-08-06 01:31:51
During the installation, an employee used our flower bed as an ashtray for his cigarettes (as captured in the doorbell video). Additionally, he left several used cigarettes scattered across our front sidewalk and lawn. This behavior greatly disappoints me as it shows a clear lack of respect for our property. I don’t care if smoke breaks are needed… just clean up after yourself. Further, the head installer was rather rude and arrogant throughout the installation. He kept saying how our kitchen was done poorly in various ways, and then he skipped out on essential installation steps and attention to detail. The faucet hole was placed too far forward, the faucet was not installed, the dishwasher was not put back into place and we did not receive a bracket as expected. Overall, very disappointed with this business. Although I do like the style of the countertop, and it is more or less good… the service and lack of respect was just unacceptable. I personally will not be back for any future projects and would not recommend to family/friends.
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Pat Lander
Date: 2023-01-30 12:29:36
This is my second time in 5 years using them for kitchen countertops. I am well pleased with the sales person at the shop, the gentleman who came to measure as well as the installers. Today am expecting a return visit for an adjust to a corner of the countertop where a pantry door is not able to fully open. They have no problem returning to make the correction. The first kitchen was with granite and this time quartz. There are no other business who can match their prices on the countertops.
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Steve Puluka
Date: 2023-01-17 15:30:45
Had a great professional experience at every phase of the project. We visited and selected the desired countertop for a kitchen renovation from the variety on site. We installed new cabinets ourselves in the kitchen then scheduled the onsite measurement for the new counters. The technician was very nice and discussed the options around door, corner and stove so we could pick the finishes that we wanted. The installation was clean and carefully done and the team trimmed out onsite the backsplash to our preferences. We are still working on the final tile, trim and touch up ourselves but are very pleased with the counter top work provided.
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Lance M
Date: 2019-09-11 18:14:21
First all I am a licensed contractor in another state that owns a few houses in the Pittsburgh area. I am a real person and have been in the business for years so I have some experience with granite. I walked into the store and everyone was extremely professional. The staff is knowledgeable and not pushy. They gave me several nice options and the price was fantastic. They do all the fabrication on site(unlike others that are just middlemen) and the work is good. When it came down to paying and signing the contract I dealt with the owners son-in law who was extremely helpful and gracious. He seemed more interested in making a long term customer than a one time deal with maximum profit. I was able get a higher quality stone at a lower price than my wholesale connect. I get complements on it all the time on it. Also, the installers were great as well. Highly recommend. They are honest, affordable and really nice people. BTW. once granite is cut..it is cut. A fabricator is only as good as the information he receives. Make sure you take time to ask questions about everything(overhang,coverage,ect) There is a standard way of doing things but it may not be what your expecting. So make sure to point at all concerns and you will be happier with the outcome(regardless of where you go). Just some advice
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Dana Haakensen
Date: 2021-07-28 17:46:07
We had them measure cut and install a wall to wall bathroom vanity top. The previous top had been removed by myself. The staff at the business were very friendly and helpful. The workers were very prompt and efficient. We were hesitant to get side splashes and the gentleman who came to measure told us he thought we would like the results better with the side splashes due to our walls bowing. We agreed and now that its done I think he made the correct call. I would definitely recommend them. They cost almost the exact same as the one we ordered from Lowes, that we had to measure ourselves, install ourselves and took 8 weeks to get here only for it to be wrong. So we spent the same amount and they measured and installed it. Wonderful!
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Steven & Lorien Styles
Date: 2022-09-26 14:17:21
We hired New Giant Stone to demo our 70s kitchen and re-design the space to suit modern appliances. They helped us find the perfect arrangement of cabinets to maximize counter space, with a great attitude, and professional equipment. The prices were competitive, the turn around was swift, and the cabinets are good quality, definitely a few steps above similarly-priced 'home store' cabinets. The installer had such a great outlook and so much knowledge. The company worked with us, and listened to what we wanted. We had them install granite counters as well as cabinets and are very pleased with the results. Several months later, the cabinets are still functioning--and looking--as if they were installed yesterday. I am happy to give an excellent rating to this company.
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Lindsay Ryan
Date: 2024-11-19 16:10:06
The staff at New Giant Stone did a great job with our order. We got a vanity top with 2 sink bowls fabricated and installed. Overall time from order placement to install was about 3.5 weeks, very budget friendly. Would recommend!
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Tom Delsandro
Date: 2024-04-29 10:42:50
I am very pleased with my experience with New Giant and recommend them. The sales staff was professional and helpful, They had a good selection of materials to choose from. The measurement person was very accommodating and seemed very adept at his profession. The installation crew took great pains to assure my kitchen counter top was perfectly level. The counter top was cut perfectly. The lead installer seemed to be a great guy. All employees I dealt with are Chinese and language skills varied, however with a little patience all necessary info was accomplished. They took time to assure they caused no disturbance to the rest of my home. They had the best price by quite a bit. They removed my old counter top for $300. The proposals from the other firms that quoted were $1,000..
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Dendom E.
Date: 2025-04-18 12:18:59
These folks are very professional. I've been doing home and kitchen renovations for the last 13 years and they impressed me. I will definitely use them again. I've used practically every granite and stone company in the Pittsburgh area (depending where I'm doing a renovation). Seems to me that a vast majority of them are Chinese-owned and operated, and while I do have good relationships with all of the companies I use, I often tolerate things that I should not tolerate, such as bad workmanship, or mistakes, so long as it gets corrected. But the problem is, the mistakes I tolerate shouldn't be getting made to begin with if everyone involved was at the top of their game and more professional. I mean I've literally had companies bring the wrong countertop to my jobs and then expect me to talk my customer into keeping the wrong counter, after picking what they wanted. So what went well? First of all Laura speaks good English, and she was the face of Giant Stone, the first person I met when I walked in. Secondly their showroom is very well organized and it feels welcoming and clean. 3rd, they know their stuff. Laura knew everything about everything and answered every question I had. 4th, they're good Consultants. Laura walked me out into the shop and I had the liberty to look at everything available. 5th, they agreed to work with me on the price. 6th, I ordered something without seeing it against my cabinets and although I had a good inclination it might work, I had some reservations that it might not work. Laura gave me samples to put against the cabinets, and said if it didn't work that I could choose something different and they would still honor the discount. Turns out that's exactly what happened. Laura had no problem switching out the order to go with a different stone in the same price range and gave me the same discount. 7th, Laura cut me a special sample of something they didn't have a sample for. 8th, The installer men showed up on time at the job, and every aspect of the stone was pre-cut at the shop including little notch-outs for the cabinets and the walls. Most companies I've experienced do these types of cuts on site and it takes a lot more time and it makes a lot more mess. The quartz countertops were cut precisely, and they fit perfectly, and I was really impressed because the measurements were all done by hand. The measuring guy was very meticulous and very knowledgeable and he also spoke good English. In the end, I got exactly what I wanted and it looks spectacular. In a way, they exceeded my expectations because I almost expected less due to the subpar work that I've been accustomed to! Shame on me. But these guys are good, and they deliver on superior experience from A to Z!
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Dave E.
Date: 2022-04-27 16:40:43
Reasonable price, quick quality installation. Measurement was perfect. Compared with several alternatives, had same quality granite at better price.
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Millie P.
Date: 2019-10-16 22:01:03
Great to deal with. New Giant Stone had the best prices and a large selection to choose from. Installation was flawless, and was done in less than 2 hours. Fantastic job!
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Wendy H.
Date: 2021-01-14 11:15:24
Installers damaged my new cabinetry. Would not recommend due to very unskilled installers and very bad customer service.
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3501 Saw Mill Run Blvd, Brentwood, PA 15227