New England Granite & Cabinets, LLC
since 2014
Examples of works performed by New England Granite & Cabinets, LLC
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About New England Granite & Cabinets, LLC
total score
Exact value: 73.348588 out of 100.
Located in West Hartford, Connecticut, they are a locally owned and run countertop company. For almost twenty years, the owner has worked tirelessly as a supplier and manufacturer of premium cabinetry, stones, countertops and tiles. When it comes to granite, they shop locally and have a wide selection in store. As a result, the company can offer their customers luxurious, all-natural granite countertops at prices that can't be beaten. The team's dedication to quality, quick response, and low rates are the cornerstones of the business model. Skilled experts that adhere to rigorous quality standards supervise every step of the process.
Customer Feedback Score
reviews: 8
YELP
reviews: 6
reviews: n/a
CoCo
reviews: n/a
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Company Age
Own Office
Own Production
Veterans Discount
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Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact New England Granite & Cabinets, LLC for a Free Estimate
8 Cody St, West Hartford, CT 06110
Additional benefits of New England Granite & Cabinets, LLC
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible
Kitchen & Bath
Cabinetry
Countertop Installation
Granite supplier
Bathroom remodeler
Cabinet store
Countertop store
Kitchen remodeler
Reviews about New England Granite & Cabinets, LLC
All (14)
Google (8)
Yelp (6)
May Xu
Date: 2018-03-21 00:42:54
It was a great experience working with New England Granite & Cabinets. Jeanne and Wenbo are very experienced and always willing to do the extra to serve our needs and exceed our expectations. They are always there if we have any questions at any time and provide us with their honest and professional opinions. Highly recommended!
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M Eas
Date: 2014-07-21 16:07:39
Great Deal! Great Service! Great Product! It is truly a family owned and operated shop. The owner is really nice. He always tries to give the clients the best deals. His work is just flawless. The son is the manager, he has a great personality, really respectful, and honest about their product. If you are thinking about remodeling your kitchen and baths, I would strongly recommend them. You will save a lot of time, money and stress.
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Kelly Zhang
Date: 2018-03-21 00:12:55
I had a great experience with New England Granite & Cabinets! They have a great selection of high quality granites and Jenny was very knowledgeable and helped me pick out a granite that suited my style. I am so happy to have found great professionals who are not only caring but also have impeccable quality! Definitely will go to them again for my next renovation project.
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Julian Allen
Date: 2020-01-15 00:06:35
Excellent place to do business with. Jenny was very responsive from my first contact with her by email. They make the process very easy especially if you know what you want. I live out of state but the property is located in Connecticut and they did everything I needed them to do remotely. Wenbo who is Jenny’s husband showed up to do the installation with the crew and oversaw every detail. The countertops came with sinks and they are just beautiful! Thank you so much Jenny, Wenbo, and crew! I highly recommend this company and it is nice to find a business that I can finally write a positive review for and mean it! Thank you again New England granite!
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Ed Mathews
Date: 2017-11-01 13:19:53
Always on time. Always a fair deal. I count on them for every remodeling project we do. Wendo, Jenny and their team are the best in CT.
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Desiree Byrne
Date: 2024-07-03 22:40:59
This is a wonderful company to work with. I’ve used them twice and will continue to for all my up coming projects, quality work for a great price. And the owners are incredibly kind. Can’t recommend them enough
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RL
Date: 2017-01-05 23:19:53
Trustworthy Business and Quality Work" We knew after the first few minutes at this place that we would be doing business there. While other places have more stock on hand to see, they has enough to work from and they make it clear that they have access to many more styles if you want to see more. The owner and his wife were very sincere and worked with us to find a granite and price point we could live with. The work was superb. I was in the business for a number of years as a shop worker and I've seen those who know what they're doing and those who do not. This place got it right first time. If nothing else, they're worth visiting to make your own decision about. It'd be a mistake to skip them over.
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Tony LeBlanc
Date: 2018-03-19 21:48:06
We had both our kitchen and bathroom remodeled by them, and four years later it still looks brand new! They were very patient with us when planning the layout and picking out the different options, and were always available when we had questions. Their prices are competitive, and the quality and workmanship during installation exceeded our expectations. We were so pleased with their work that we used them again recently for a countertop for our basement bar.
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Kelly Z.
Date: 2018-03-21 00:20:55
I had my kitchen and bathrooms remodeled by them and quality of the product and installation was excellent! I couldn't be happier with my experience as the pricing was also very competitive. This is a family owned business and both the owner and his wife were very nice and knowledgeable about their products. I will definitely be going back to them for my next home project.
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Melba S.
Date: 2016-12-16 02:00:59
THIS IS A TOP OF THE LINE COMPANY -- DON'T GO ANYWHERE ELSE -- The owners of the company care about the quality of their materials, the quality of their work, customer service is impeccable (they are so accommodating), price was within my tight budget and they met my requested time-frame (my project was fairly simple and from the date of the template to the date of installation this took 4 days -amazing!!!! This is how you turn on a New Yorker :). I chose them to install granite countertops with under-mount sinks in 3 rental units we renovated. Being totally clueless about granite installation I overly researched the process. Even after all of that I didn't realize they all have a different way of charging and different items covered during the process. When I spoke with the owners about my concerns I felt reassured that I had chosen the right team. What I love about Wenbo and Jennie is that they have the granite onsite so you are able to see the quality of the stones they use. I also love that they also cut, polish and seal the stone onsite too. That is huge because it will save you so much time from the moment they go to your location to measure the countertop space and do the templates to the date of installation. I am so blessed to have been able to find and work with true professionals in their field. Jennie and Wenbo you two are definitely my to-go-to team for my future renovation projects. Thank you!!! xoxo Please support this mom and pop shop. They are truly truly awesome. Ok enough gushing but I am soooo happy I chose them.
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T L.
Date: 2015-08-05 02:08:07
We chose them to do our kitchen and bathroom, and we couldn't be happier with their work. They were very knowledgable in designing our kitchen, and we love how it turned out. Also, they were up front with pricing and worked within our budget. If we decide to do our 2nd bathroom, they will be the first ones we call.
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Stephaine W.
Date: 2020-09-17 13:51:36
We had an awful and disgusting experience with this place. I would rate it negative if I could. The owner's wife claims that she knows EVERYTHING about the interior design while complaining about our kitchen was so small. She made fun of what I was thinking and her suggestions were actually incorrect and all the measurement her husband took was all wrong. Since they were recommended by a contractor, I chose to trust them at the beginning and the disaster has begun. First, since all the measurements were wrong, they ordered the wrong cabinets, my corner cabinets were wrong and they said just make the sink not to face the middle of the window, then I could use the wrong cabinet. Also, they said, in order to use the cabinets that they already delivered, I could just take out the door trims so it would fit. The idea was horrible! They wanted you to accommodate their mistakes ! Imagine you have to use the sink everyday which is not aligned with the center and also the door with no trim around it. Anyway, I insisted they exchanged to the right size of the cabinets and of course, a LOT of attitude and complaining why I was so picky. Moving on to the installation of the counter top. First, I chose a very beautiful granite stone and told them how I would want it to be cut. They refused to show and confirm what was the final design because they were "BUSY". The tragedy happened when they delivered the counter top, it was the exactly the cut I keep warning them that I DON'T want. The edge was black and white so you can tell immediately that the seam was there. I understand there will be a color variation, but that shouldn't be emphasized like that. Plus, why they would refuse a customer to go onsite to check their 2000 dollars investment ? At the end, the owner yelled at me very loud and took the whole granite away. It was very intimidating as my husband wasn't there. This place will be your last place to do business with. They use "hand drawing" to design your kitchen, card board to do the molding of your counter top. Our final counter top was designed by a local kitchen studio, the owner used laser to measure and cut the stone. The installation was super professional and pleasant (GRANITE & KITCHEN STUDIO).
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M F.
Date: 2019-01-27 22:49:30
We had a terrible experience with this place. I would rate this place "0" if we could. The owner does not seem to have any knowledge of how to design kitchen and bathroom etc. All what she did was complaining about our kitchen and bathroom designs when we visited the store first time. We decided not to listen to her negative comments/suggestions and go with our original plan. We actually got so many compliments about our kitchen and bathroom designs from potential buyers and we were able to sell the house quickly. Because we had a limited time to remodel our house and they happened to be available at that time, unfortunately we had to choose this place to install our kitchen counter top. Later, we realized we should not have chosen them. They installed a broken counter top in our kitchen. Though they did not tell us about it, we noticed that a big chunk of our quarts counter top was cracked after they had left. It looked awful. We could not believe that they left the counter top like that and charged us full price. They also damaged our kitchen cabinets during the installation. So, instead of enjoying our new kitchen, we had to clean up the messes they created. We immediately contacted the store and complained these issues. The owner quickly became very defensive and acted unprofessionally-making some racial comments etc. We strongly recommend to shop your counter top somewhere else. Their prices are not competitive. Also, we noticed that if you write a bad review about this place, they will delete your review.
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G K.
Date: 2018-03-18 18:50:30
They broke my countertop during the installation. However, they left without informing us about the problem and charged us full price for it.
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8 Cody St, West Hartford, CT 06110