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Huntsville, AL City Rating: We have identified this city as the primary city for this contractor.

Natural Stone Countertops

since 2006

Examples of works performed by Natural Stone Countertops

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About Natural Stone Countertops — Ranked №4 Countertop Fabricator and Installer in Huntsville, AL

70.69

total score

The main rating value calculated from more than 30 indicators.
Exact value: 70.687048 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Natural Stone Countertops, founded in 2006, ranked number 4 in Huntsville, AL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Natural Stone Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Natural Stone Countertops: Total Score & Key Ratings

The Total Score of 70.69 out of 100 achieved by Natural Stone Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Natural Stone Countertops has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.76 out of 5.

You can read detailed information and evaluations from our independent research of Natural Stone Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Natural Stone Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Natural Stone Countertops

Natural Stone Countertops from Huntsville has struggled to be among the leaders of the granite and quartz countertop market in North Alabama for 15 years. The company specializes in both small projects for households and large works for construction firms and commercial structures. The company has two showrooms that present a wide range of granite, marble and quartz slabs and offer competitive manufacturing prices to keep the cost of new countertops affordable. A team of experienced professionals will help to realize a project of any complexity quickly and efficiently. The company also works with clients from South Tennessee.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.757073 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

3.5

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

1.4

Very Slow

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Natural Stone Countertops

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

Service guarantee

Checks

Credit cards

Debit cards

Accepts Credit Cards

Women-owned

Offers Military Discount

Open to All

Countertop store

Bathroom remodeler

Cabinet maker

Kitchen remodeler

Countertop Installation

Kitchen & Bath

Reviews about Natural Stone Countertops

All (16)

Google (11)

Yelp (5)

Source: icon-google Google
avatar

Kelly

Date: 2024-08-28 13:52:51

Julie in Decatur was very pleasant, helpful, and easy to work with on a new kitchen counter and backsplash order (we went with quartz on both). On install day, the installer called me and told me that I was on the schedule for later that day, and they had two installs to do ahead of me. They gave me a two-hour window that they were shooting for. After I sat waiting at the house for two hours, they showed up about 30 minutes later with the wrong counter pieces, so they were unable to begin the install. They rescheduled me for the next day and installed my counter tops but did not caulk any of the top where the quartz backsplash met the walls except in one location. When I asked why they hadn't caulked they said that was "painters caulk" and not in their scope of work. They beat up my newly installed door frame and sheetrock on both ends of the kitchen and said those things "just happen" with the install...now I'm paying my contractor to caulk and clean up the damage they did to the door frame and walls. The counter tops looked great. The backsplash behind the oven was not cut correctly, the veining in the quartz on the backsplash of the oven piece does not match the veining on the piece to the right and it is very distinct. These two pieces were sized small enough they could have easily been cut from one slab so that they lined up appropriately. FOLLOW-UP EDIT: Nicole reached out to me and reviewed the install pictures. She agreed that the two slabs to the left of the oven needed to be fixed since the veining was not running the correct way. Nicole offered to replace the slabs but could not guarantee further damage to the sheetrock or cabinets due to their installation clause in their contract. I told her we were unwilling to risk damaging the new cabinets and walls and would be content with NSC covering the additional cost we had to pay our contractor to caulk, mud, paint, trim the damage. Nicole reviewed my contractor's bill and refunded us the damage. We appreciated the company's effort to resolve the issues.

Source: icon-google Google
avatar

Amy L

Date: 2024-06-04 16:41:12

We had a fantastic experience with Natural Stone Countertops in Huntsville. Communication and service was excellent. Overall they exceeded our expectations and we highly recommend.

Source: icon-google Google
avatar

joyce brown

Date: 2024-08-27 15:24:50

I am soooooo pleased with my counter install. The timeliness and professionalism of the entire staff, made the experience phenomenal. The granite top is beautiful and I was able to capture the spa relax look I desired. Thanks to all🤗

Source: icon-google Google
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Kevin and Chris Bruening

Date: 2024-03-20 20:05:58

We highly recommend Natural Stone Countertops for their excellent quality, price, and service. Nicole has advised us as we have renovated all three of our bathrooms. She is very knowledgeable and has been a pleasure to work with. The installation crews have been outstanding as well.

Source: icon-google Google
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Jim Anderson

Date: 2024-06-25 14:38:35

Every step of the process of lowering and replacing our countertops went perfectly! From the quote to the final installation, we had the highest level of professionalism. Not only are our countertops perfect, they made no mess at all and the pricing was below our expectations. Highly recommended.

Source: icon-google Google
avatar

Lawanda Coney

Date: 2024-06-05 17:29:07

Nicole at Natural Stone Countertops did an outstanding job assisting me with my quartz countertops. She acted as if she was decorating her own kitchen. Their prices were the best in North Alabama!! She truly went above and beyond. The installers did an outstanding job removing my old countertops and installing the new ones. If you are looking for outstanding customer service, great prices, and quality materials, Natural Stone Countertops is where you will find it! Thanks Nicole for everything.

Source: icon-google Google
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Melissa Colbert

Date: 2024-06-03 00:20:05

We absolutely love our countertops! Nichole was very easy to work with and helped us all the way to the end. I highly recommend!!!

Source: icon-google Google
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K H

Date: 2023-09-24 16:29:48

Great experience with a professional staff in the office and great installers. Natural Stones prices were reasonable and they had a large selection. I had a small job so I was lucky to find a remnant the right size I loved and that saved me even more. Definitely recommend and have already given contact info to a neighbor. The photos don't do this beautiful granite justice.

Source: icon-google Google
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Sandra Shady

Date: 2024-05-16 02:38:02

I can honestly say I have never been so pleased with everyone that I had contact with during my countertop purchase and installation! Everyone was so professional and prompt with appointments. I am so happy I chose Natural Stone to do business with. I would recommend them to anyone about to make a major purchase like this.

Source: icon-google Google
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Alicia Hall

Date: 2023-08-04 18:21:07

Nicole was fantastic in the shop with taking my idea and helping me find just the right stone for my kitchen. Tino the installer was so professional and detail oriented. I had issue with one seem and he made it right, no questions asked. The quality and fitment is amazing. I would do business with this team again in a heartbeat. Thank You for my beautiful kitchen!

Source: icon-google Google
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Todd Thompson

Date: 2024-07-02 14:27:23

This is our second purchase here. We shopped a lot of places and were not only pleased with the prices at Natural stone countertops, but Nichole’s kindness, patience and expertise was second to none! Not just an order taker but someone helpful with color selection and design!

Source: icon-google Yelp
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Alicia H.

Date: 2024-03-15 00:19:09

My husband and I have used this business twice now for our kitchen remodel and powder bath. Nicole listened to what I was looking for and found me the most beautiful stone for my kitchen. Install was sooooo much faster than competitors in the area. The installers were prompt and fitment was perfect. I will use them for sure with my future remodels.

Source: icon-google Yelp
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Sue M.

Date: 2020-01-31 20:53:47

Natural Stone Countertops in Decatur was easy to work with and even though it took me several months to find the perfect slabs, Ginger never put any pressure on me to settle for something else or to rush me in deciding. They did excellent work and I was allowed to help in the layout on the granite. Love the 15 year sealer and am enjoying the new look in my kitchen. I got the full granite backsplash and I couldn't be more pleased.

Source: icon-google Yelp
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Kathryn D.

Date: 2018-11-18 23:18:18

Look no further than Natural Stone for your granite, marble and quartz needs. My partner and I are remodeling a bathroom for a client in Huntsville and found the most perfect piece of white marble to make a shower ledge. The service was professional, kind and attentive. She knew exactly what she had in stock and was able to direct us to two slabs which were each a near perfect match of the tile we brought in. We were so appreciative of her expertise and no-nonsense attitude. The best part was the price - remnants are well priced and the service to finish and hone was done quickly. We will be return customers and may even drive from Birmingham to see their stock for future home remodels.

Source: icon-google Yelp
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Sallie S.

Date: 2018-03-06 04:24:49

Deanna and Nicole at Natural Stone Concepts made selecting and installing granite countertops a breeze. And the installation team did a great job. As a result of their professionalism and personal service, I would definitely recommend NSC. My countertops are beautiful!

Source: icon-google Yelp
avatar

Rena T.

Date: 2016-02-03 00:49:46

My ideal countertop was going to be quartz and I went to Natural Stone Concepts to pick it out; however, after talking with Haley I decided on a "leathered" granite. I am so happy with that decision....my countertops are unique and very durable. Haley was wonderfully patient with me during my decision making and the installers were pleasant, polite, professional, and best of all, they cleaned up after themselves! I highly recommend Natural Stone Concepts.

FAQ About Natural Stone Countertops — Based on Independent Research

What materials can I order a countertop from Natural Stone Countertops?

What types of spaces does Natural Stone Countertops fabricate countertops for?

What shapes of kitchen countertops does Natural Stone Countertops fabricate?

What countertop design styles does Natural Stone Countertops most often implement in Huntsville, AL?

What is the service area of Natural Stone Countertops?

What types of clients does Natural Stone Countertops work with?

Does Natural Stone Countertops have its own countertop fabrication facility?

Does Natural Stone Countertops offer any discounts on countertop fabrication in Huntsville, AL?

What is the price category of Natural Stone Countertops in Huntsville, AL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Natural Stone Countertops?

What is the fabrication and installation timeline for a countertop at Natural Stone Countertops?

How long does it take Natural Stone Countertops to prepare a quote for countertop fabrication and installation?

Does Natural Stone Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does Natural Stone Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Natural Stone Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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