Natural Stone Countertops
since 2006
Examples of works performed by Natural Stone Countertops
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About Natural Stone Countertops
total score
Exact value: 73.829064 out of 100.
Natural Stone Countertops from Huntsville has struggled to be among the leaders of the granite and quartz countertop market in North Alabama for 15 years. The company specializes in both small projects for households and large works for construction firms and commercial structures. The company has two showrooms that present a wide range of granite, marble and quartz slabs and offer competitive manufacturing prices to keep the cost of new countertops affordable. A team of experienced professionals will help to realize a project of any complexity quickly and efficiently. The company also works with clients from South Tennessee.
Customer Feedback Score
reviews: 86
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Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
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Additional benefits of Natural Stone Countertops
Small business
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Checks
Credit cards
Debit cards
Countertop store
Bathroom remodeler
Cabinet maker
Kitchen remodeler
Reviews about Natural Stone Countertops
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Google (11)
Kelly
Date: 2024-08-28 13:52:51
Julie in Decatur was very pleasant, helpful, and easy to work with on a new kitchen counter and backsplash order (we went with quartz on both). On install day, the installer called me and told me that I was on the schedule for later that day, and they had two installs to do ahead of me. They gave me a two-hour window that they were shooting for. After I sat waiting at the house for two hours, they showed up about 30 minutes later with the wrong counter pieces, so they were unable to begin the install. They rescheduled me for the next day and installed my counter tops but did not caulk any of the top where the quartz backsplash met the walls except in one location. When I asked why they hadn't caulked they said that was "painters caulk" and not in their scope of work. They beat up my newly installed door frame and sheetrock on both ends of the kitchen and said those things "just happen" with the install...now I'm paying my contractor to caulk and clean up the damage they did to the door frame and walls. The counter tops looked great. The backsplash behind the oven was not cut correctly, the veining in the quartz on the backsplash of the oven piece does not match the veining on the piece to the right and it is very distinct. These two pieces were sized small enough they could have easily been cut from one slab so that they lined up appropriately. FOLLOW-UP EDIT: Nicole reached out to me and reviewed the install pictures. She agreed that the two slabs to the left of the oven needed to be fixed since the veining was not running the correct way. Nicole offered to replace the slabs but could not guarantee further damage to the sheetrock or cabinets due to their installation clause in their contract. I told her we were unwilling to risk damaging the new cabinets and walls and would be content with NSC covering the additional cost we had to pay our contractor to caulk, mud, paint, trim the damage. Nicole reviewed my contractor's bill and refunded us the damage. We appreciated the company's effort to resolve the issues.
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Amy L
Date: 2024-06-04 16:41:12
We had a fantastic experience with Natural Stone Countertops in Huntsville. Communication and service was excellent. Overall they exceeded our expectations and we highly recommend.
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joyce brown
Date: 2024-08-27 15:24:50
I am soooooo pleased with my counter install. The timeliness and professionalism of the entire staff, made the experience phenomenal. The granite top is beautiful and I was able to capture the spa relax look I desired. Thanks to all🤗
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Kevin and Chris Bruening
Date: 2024-03-20 20:05:58
We highly recommend Natural Stone Countertops for their excellent quality, price, and service. Nicole has advised us as we have renovated all three of our bathrooms. She is very knowledgeable and has been a pleasure to work with. The installation crews have been outstanding as well.
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Jim Anderson
Date: 2024-06-25 14:38:35
Every step of the process of lowering and replacing our countertops went perfectly! From the quote to the final installation, we had the highest level of professionalism. Not only are our countertops perfect, they made no mess at all and the pricing was below our expectations. Highly recommended.
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Lawanda Coney
Date: 2024-06-05 17:29:07
Nicole at Natural Stone Countertops did an outstanding job assisting me with my quartz countertops. She acted as if she was decorating her own kitchen. Their prices were the best in North Alabama!! She truly went above and beyond. The installers did an outstanding job removing my old countertops and installing the new ones. If you are looking for outstanding customer service, great prices, and quality materials, Natural Stone Countertops is where you will find it! Thanks Nicole for everything.
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Melissa Colbert
Date: 2024-06-03 00:20:05
We absolutely love our countertops! Nichole was very easy to work with and helped us all the way to the end. I highly recommend!!!
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K H
Date: 2023-09-24 16:29:48
Great experience with a professional staff in the office and great installers. Natural Stones prices were reasonable and they had a large selection. I had a small job so I was lucky to find a remnant the right size I loved and that saved me even more. Definitely recommend and have already given contact info to a neighbor. The photos don't do this beautiful granite justice.
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Sandra Shady
Date: 2024-05-16 02:38:02
I can honestly say I have never been so pleased with everyone that I had contact with during my countertop purchase and installation! Everyone was so professional and prompt with appointments. I am so happy I chose Natural Stone to do business with. I would recommend them to anyone about to make a major purchase like this.
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Alicia Hall
Date: 2023-08-04 18:21:07
Nicole was fantastic in the shop with taking my idea and helping me find just the right stone for my kitchen. Tino the installer was so professional and detail oriented. I had issue with one seem and he made it right, no questions asked. The quality and fitment is amazing. I would do business with this team again in a heartbeat. Thank You for my beautiful kitchen!
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Todd Thompson
Date: 2024-07-02 14:27:23
This is our second purchase here. We shopped a lot of places and were not only pleased with the prices at Natural stone countertops, but Nichole’s kindness, patience and expertise was second to none! Not just an order taker but someone helpful with color selection and design!
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