About My Home Kitchen & Bath — Ranked №8 Countertop Fabricator and Installer in Yonkers, NY
64.88
total score
The main rating value calculated from more than 30 indicators.
Exact value: 64.878609 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
My Home Kitchen & Bath, founded in 1994, ranked number 8 in Yonkers, NY in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included My Home Kitchen & Bath among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
My Home Kitchen & Bath: Total Score & Key Ratings
The Total Score of 64.88 out of 100 achieved by My Home Kitchen & Bath in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — My Home Kitchen & Bath has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.54 out of 5.
You can read detailed information and evaluations from our independent research of My Home Kitchen & Bath’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact My Home Kitchen & Bath directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about My Home Kitchen & Bath
The company's craftsmen design and create unique stone countertops. The exhibition hall is large and contains many examples of finished works and materials. Customers are offered to review the options before choosing the material and design for the countertop. Designers are always ready to help with the choice or change the project to get the perfect result. Bathroom and kitchen countertops installation is no less important than the manufacturing process. The accuracy and durability of the structure depends on the installation method. Professional craftsmen at an affordable price will install the product firmly and accurately.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.2
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 141
Google
4.4
reviews: 116
YELP
3.2
reviews: 25
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.5
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.541007 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of My Home Kitchen & Bath as Poor.
Based on our mystery shopper research, the staff at My Home Kitchen & Bath showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with My Home Kitchen & Bath’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting My Home Kitchen & Bath directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of My Home Kitchen & Bath as Good.
The staff member from My Home Kitchen & Bath who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at My Home Kitchen & Bath may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
My Home Kitchen & Bath is a legacy company, established in 1994.
According to our research, My Home Kitchen & Bath has been in business since 1994, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting My Home Kitchen & Bath directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that My Home Kitchen & Bath has a dedicated office.
Our research revealed that My Home Kitchen & Bath operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting My Home Kitchen & Bath directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that My Home Kitchen & Bath has its own production facility.
Our research revealed that My Home Kitchen & Bath operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting My Home Kitchen & Bath directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
My Home Kitchen & Bath does not offer discounts for veterans.
Based on our mystery shopper research, we found that My Home Kitchen & Bath does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting My Home Kitchen & Bath directly for confirmation.
Production time
4
Fast
Production time
We rate the production time of My Home Kitchen & Bath as Fast.
According to our research, My Home Kitchen & Bath quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by My Home Kitchen & Bath during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with My Home Kitchen & Bath.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of My Home Kitchen & Bath as Standard.
My Home Kitchen & Bath requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by My Home Kitchen & Bath may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from My Home Kitchen & Bath.
Quote Time
2.3
Slow
Quote Time
We rate the quote preparation speed of My Home Kitchen & Bath as Slow.
Our mystery shopper research showed that My Home Kitchen & Bath took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with My Home Kitchen & Bath in advance.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with My Home Kitchen & Bath.
Affordability
4.5
Low
Affordability
We rate the price level of My Home Kitchen & Bath as Low.
Our mystery shopper research revealed that My Home Kitchen & Bath offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $74.64 per square foot, while for Carrara Morro quartz, the price was $74.64. These prices fall into the Low category, making My Home Kitchen & Bath an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $6225 for Calacatta Idilio quartz and $6225 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from My Home Kitchen & Bath.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of My Home Kitchen & Bath
Delivery
Onsite services
Wheelchair accessible entrance
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Cabinetry
Countertop Installation
Kitchen & Bath
Kitchen remodeler
Countertop store
Granite supplier
Kitchen furniture store
Tile store
Reviews about My Home Kitchen & Bath
All (36)
Google (9)
Yelp (27)
Source:Google
lati ks
Date: 2021-09-09 18:55:37
After using my home kitchen couple times which we had problems i decide to give them another try but made a huge mistake .
Product came late colors were not what i order tried speaking to manager or the owner they said the owner is in Europe. After all the frustration i had to pay 1/2 price for side panels which they order wrong and color was wrong as well.
I will not use them again.
Big mistake..
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Source:Google
Rose Cabreja
Date: 2020-01-19 20:11:38
After lots of research and getting quotes from different cabinet companies, we decided to go with My Home Kitchen and bath. The service was excellent from the minute we walked into the showroom until all the products were delivered. My home kitchen and bath catered to our every need and delivered an excellent product. We purchased our kitchen cabinets on November 2019.
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Source:Google
El Cocolo RICH.
Date: 2023-05-31 12:36:17
Mr. Burak M. Cakmak (Designer) made an amazing and perfectly cabinets match for all our appliances. My wife and I, are more than satisfied with the service, it’s a small kitchen but compared with how we founded when we moved in and the transformation from My Home Kitchen & Bath. It’s a dream comes true, still a few touches to gives like Backsplashes…but we will manage that slow but sure.
Thank You !!!
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Source:Google
Katherine Burgos
Date: 2019-07-03 12:47:44
My husband and I received excellent service from My home kitchen and bath, Burak worked very hard to help minimize the stress of dealing with a renovation. They were always available to help and were very accommodating from the moment we walked in the showroom until the moment the counter top was installed. We were able to stay within budget and are in love with our new kitchen!
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Source:Google
ketanya mitchell
Date: 2024-05-23 20:19:56
This company is dishonest, opportunistic and do not care about customer satisfaction. If there was an option for 0 stars It would be my rating of our experience with this company. If by chance you have a decent experience with them consider yourself fortunate. This has been the absolute worst experience I have had and this is my 3rd kitchen renovation. I do not recommend ever using this company. My retirement gift to my mother was to help her renovate her kitchen for Christmas 2023. We began this process confident and happy as James and staff sat with us and went through design ideas. We thoroughly discussed the layout and was provided with 3D imaging. We followed all of the design recommendations. James even came to our home to do the measurements for our kitchen in order to finalize the design. Once the products started to arrive they were either an insufficient amount which resulted in us spending more money or incorrect in the measurements. The floor tile where short, which not only delayed our project with our contractor but cost more money because we had to order 3 more boxes of tile. In attempting to ensure that there were no further issues with the layout and proper installation of the cabinets we hired the guy they use for cabinet installation and paid $2500 for installation of the cabinets. The installer had issues with the cabinet sizes and was told to proceed and follow the design that was provided to him. We previously discussed that an apron farm sink would be ordered and we were even helped by James to identify the sink we would need to purchased; however when the cabinets were being installed they did not line up with the placement of the sink. When we notified them, they tried to justify the mishap, blamed us and accused us of changing the layout.There were a lot of incorrect measurement, a lot of wasted space and filler where they were not needed and were paid for. We had to order more cabinets to correct the layout at our cost of course. When it was time to do then final measurements for the countertop they accused us again of not giving them the correct measurements (despite coming previously and measuring the space) and being aware of the need for deeper counter tops. Again we were told that we needed to pay an additional 500+ dollars for additional countertops and that they would not proceed unless they received the ok to proceed although already being paid in full. The rep stating now that reason for the new charge was that they only gave an estimate of the cost of the countertop despite already having the measurement. When I asked the rep how they intended to connect the backsplash without the needed countertop she had no reply. When asked how they measured for deep countertops on one side but not the other, the rep had no reply. This is over 6 months later and my parents who are 71 years and the kitchen is still not complete. I am utterly disgusted by our experience and how we have been taken advantage of in the process. I tried to find a number to reach out to costumer service or a owner; however all roads seem to lead right back to this location. They do not care about customer care and customer satisfaction. This experience has caused a significant amount of undo stress to myself and my family. Avoid this company at all cost.
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Source:Google
Rosanna Rubino
Date: 2018-02-25 18:49:52
Great showroom with lots of kitchens on display. We worked with Anil (Arnold)who was very attentive to all of our needs. He is patient and welcomed us every time we went to the store....we went every weekend. He even provided us with a sketch on the very first visit. We love our kitchen and recommend Aniel and the whole My Home staff.
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Source:Google
Jerome Inniss
Date: 2021-01-29 20:27:01
Senior Design Architect, Aybuke and the team at "My Home Kitchen" are outstanding! Aybuke helped us select the perfect granite counter top to match our kitchen design. Additionally, Aybuke followed-up with the hardware manufacturer to make sure our hardware ( on backorder) was delivered in a timely manner. We needed a base cabinet to match our existing cabinets; not only did "My Home Kitchen" match the existing cabinets, they ensured it was delivered to us within one week!
I highly recommend "My Home Kitchen" for all your kitchen design needs!
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Source:Google
Silvat Malik
Date: 2025-01-14 21:13:05
I have had a terrible experience with this business. I bought cabinets from them in 2020. Within 2 years I had problems. There is a high turnover in their customer service. No follow up and the manager was really rude and unhelpful. So disappointing… made such a mistake.
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Source:Google
James De Urden
Date: 2020-11-13 23:54:57
me and my wife were passing by in front of the showroom and admiring the beautiful kitchen set ups for a long time, we thought it would be expensive to shop here, because it looks so fancy.
We finally decided to go in for a quote, from the very first moment we stepped in we were welcomed with warm friendly vibes, when we took a tour in the showroom, Aybuke assisted us answering all our questions and showing us all different materials of products ,giving ideas of trending designs, and price ranges . ( Turns out it wasn`t so expensive at all) we sat down and she quickly draw our kitchen on the computer and we ended up purchasing the kitchen very same day, from pricing to ordering, delivering the cabinets and installation of the counter top everything went very smooth, there was a few minor issues but it was taken care of it by them promptly.
Now we are in love with our new kitchen and i would recommend this place to anyone looking to remodel their kitchen. this is the place to go
Thank you My Home!!
James & Karla
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Source:Yelp
Jose2144 ..
Date: 2021-02-21 21:09:19
This place was suggested by our contractor. Our customer rep there is Otto. He took my rough measurements and did a 3D rendering of what our new kitchen would look like. After deciding on cabinets , sink , hardware, countertop & floortiles, we were still under our budget. They worked with us. Although the countertop I thought was pricey ( Quartz) but the final result was beautiful. A good job from My Home
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Source:Yelp
Michelle R.
Date: 2020-12-07 14:11:37
I worked with Arnold to design my recent kitchen renovation. He made the process manageable and an overall positive experience. Without his services I would have been completely overwhelmed (as opposed to slightly :)) The product options at this business are extensive and of quality. Overall, costs were reasonable but the customer service Arnold provided was stellar.
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Source:Yelp
Burak M C.
Date: 2019-08-22 15:35:29
Absolutely Love our new kitchen!
Me and my girlfriend decided to renovate our kitchen. So we started shopping around. When we walk in My home kitchens showroom from the first moment everybody was so friendly. We told them what we have in mind. And there was a 3D images and a quote in under 20 minutes. We were helped with great patience. And ideas. The whole process was smooth as butter!
Would definetely recommend My Home Kitchen to anybody who needs amazing service and a great kitchen.
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Source:Yelp
Abe T.
Date: 2018-10-08 01:28:09
This is the best place I ever saw for kitchens cabinets, they have the nicest showroom in The Bronx ,
I chose a beautiful Fabuwood kitchen And they designed it very professional and beautiful With a price that I never Imagined I can get it for that price,
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Source:Yelp
Yolanda J.
Date: 2017-12-21 18:40:23
Very professional! Great attention to detail! Offered all possible options/ suggestions I would not have thought of otherwise. They went out of their way to find the slab for my counter top which was back ordered at other places. Pricing comparable to other vendors plus great service. I highly recommend.
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Source:Yelp
Munir I.
Date: 2017-02-23 22:50:18
Great quality cabinets for the best price . No need to shop elsewhere ! Thank you for the custom design and expertise . Munir Ibrahim
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Source:Yelp
Omur E.
Date: 2017-02-04 14:41:42
We bought very small kitchen cabinets from my home tile kitchen . The delivery were fast and quality was exceptional compared to what we paid. Definitely recommended!
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Source:Yelp
Orcun K.
Date: 2017-01-29 17:38:35
They did an excellent job . They look absolutely nice and detail work
mr colin Yearwood was really good constructer
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Source:Yelp
Joy J.
Date: 2015-03-27 23:26:57
I bought my bathroom tile from My Home Tile Kitchen Bath two years ago (2013)wanted to wait to see the wear and tear on the tiles. I'm happy to say all the tiles are still shiny and bright looks the same as the day they were installed. The customer service was great and they delivered on time. I'm going back to buy my kitchen cabinets and tile. Did I mention the price was excellent. I have recommended this company to contractors my friends and neighbors. Stop by they have a beautiful showroom..
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Source:Yelp
Kai K.
Date: 2014-09-29 22:42:28
All i can say is that these guys are very professional in what they do.. Their approach is very honest and to the point without any mumbo jumbo..
They did a great job in my kitchen, basically redid everything including my cabinets as well as countertops.. Very impressed with total workmanship.,
The owner Cem has been on top of the job from A to Z.. He is very experienced in what he does..
I d definitely have them do my summer home as well..
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Source:Yelp
Dom M.
Date: 2014-06-12 19:44:11
I live in Brooklyn NY, and had work done on an apartment in Hoboken. I dealt with the owner Cem, and his salesman Josh. They were honest, and upfront about their products (I had a kitchen installed). Other cabinet company's gave me lines of BS, and were over priced. Cem does not install the cabinets but works with private contractors who will install the cabinets. Again he states these are not my workers so I can't be responsible for their work. The cabinets were delivered within a week. Just so happened the contractor who came to install the cabinets (Rubin) did a sub-par job. Upon learning that the contractor they sent did this, they contacted him, and the next day he came over, reinstalled the cabinets (the way they were supposed to be installed the first time, and had him purchase at his expense the crown molding he ruined ) . The granite countertops were above my expectations, and installed 3 days later. Would highly recommend this company to anyone looking for quality materials, and work. Moreover an owner who stands behind his company.
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Source:Yelp
K H.
Date: 2014-06-21 14:43:46
These guys are great! Cem is honest and easy to work with and delivered ahead of schedule. We did an entire renovation of out apt... so we had done a LOT of shopping when we got to My Home. Long story short... Cem said... yes we can beat all the prices you have found and he did! We bought ALL of our tile, granite and cabinets for the kitchen and bath from My Home. My Home was the ONLY company that insisted on measuring my kitchen themselves and the ONLY company who promised delivery of the cabinets within two weeks (they actually delivered in one week). The other companies said 4 to 6 weeks... my entire renovation only look 6 weeks! Waiting 6 weeks for cabinets was not going to work. Go in - meet them - check out their store. It's well worth your time.
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Source:Yelp
Dino A.
Date: 2016-04-03 01:17:11
Nice place good showroom people there seem helpful unfortunately after the sale from them thats where they seem to care less. Getting phone calls back trying to get any help is a big issue especially when you have a project going on. Not having my stove top aligned with the overhead hood & a plaque on the backsplash is an issue to me which could've been avoided and and a bathroom vanity that comes out 2 more inches than what I had previously is an issue I have now. In the end I got what I wanted I rate them 3 stars & my kitchen and bathroom look great anyway but not perfect.These guys need more attention to details.
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Source:Yelp
C. G.
Date: 2015-10-12 15:02:57
We renovated our kitchen using their cabinets- nice cabinets (pricey). The young women was very attentive when went to browse & also when returned to actually seal the deal. What I do not like is how quickly things changed once our money was taken- that attentive polite sales person now was just too busy to speak to us & answer any of our questions concerning delivery or measurements etc. suffice it to say customer service is not their strong suit & should be worked on. Every customer should have a quality experience from start to finish no matter how long it takes. Thank God for Yelp.
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Source:Yelp
Philip S.
Date: 2019-08-15 21:10:03
Started off with high expectations, nice showroom, at my first visit but when I emailed photos and measurements twice with no response I decided to go to the store. Bill denied receiving them.
We were basically ignored for 30 mins. by Bill. We decided to leave after enduring the wait in terrible heat (no air conditioning, always non functioning on every visit) we left. As we left Bill saw us and we were ignored.
I wouldn't ever use these guys. I can only imagine what they are like after you give them a deposit.
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Source:Yelp
Theresa C.
Date: 2019-02-10 22:45:29
Unprofessional at best. Stay away and save your sanity. They measure incorrectly, then bully the customer. Takes months to get situations that they screwed up straightened out. They transfer the cost of their mistakes over to the customer. They tell you that you are taking time away from their customers, conveniently forgetting that you, too, are a customer and that they already have your money. DO NOT pay these people with cash because you will need the credit card company on your side when you have to file a dispute. That is the only way to get any satisfaction out of these people - threaten them with legal action.
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Source:Yelp
Lillian S.
Date: 2017-01-26 02:50:27
The worst experience ever!! Stay clear away as it's the worst company ever. Jim who is one of the managers is the worst ever he should be fired!!!!!! he's rude he's mean and he's in sensitive to people. I spent $13,000 for my kitchen set and because they made a mistake on the valance he had me remove a small piece which cost five dollars before he gave me the right one. Today I still have issues and I can't get anyone to help me because Jim is not allowing me to speak to anyone else!!!!!!
If the owner is reviewing these reviews I would wish that someone would give me a call back so I can give them my experience. I work with Dennis who was very very nice and I experienced Jim being brutally mean it to him while I was standing there and felt sad for this worker jim should be ashamed of his self on how he treats his employees.
Someone fire him he is so rude to both his employee and customer as I have seen both !!
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Source:Yelp
Cindy D.
Date: 2015-12-27 18:41:22
UNFINISHED KITCHEN! LIARS AND CHEATS! The cabinets started to crack after a few months. Just horrible! RUN and don't listen to them!!! They tell you one price and then add extra and rip you off!
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Source:Yelp
Anne W.
Date: 2015-11-29 11:10:02
Very poor customer service once your money is in yheir hands. Poor time management. Poor follow through. Lies and delays to the point to frustration. Was actualy told that the managager sets that there are more important projects being handled and mine could wait. This is after my 4k plus had already left my hands and was in their pocket. I was never notified of delays had to call several times and be placed on hold for 5-10 minutes. As a large company I would expect that they were know the hours of their suppliers and have an open line of communication, however I am being told that they went to pick up my cabinets and that the company was closed early and that they won't be open on the Friday after thanksgiving this after being assured by the salesperson that my cabinets would be in my home on the Friday not10 minutes prior. So now the delay is until Monday. I wish I could say this was a good experience but unfortunately this was and has been the most concentrated bag of incompetence ,, poor customer service, and down right disregard for customer satisfaction I have ever encountered. I would like to know if this company is under the misguided impression that they are the only prociders of this service in the Bromx or if they think that the local people don't have a voice. Wrong on all counts.
Get your act together My Home Tile Kitchen And Bath. The community is watching you closely.
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Source:Yelp
J R.
Date: 2015-09-25 01:28:12
After posting a bad review, this company contacted me. The manager who I believe said his name was Gim came to my house and even played the piano with my kids. He made me feel very at ease promising that he would fix all the problems with my kitchen. I paid this company to install all new granite and cabinets and my granite was installed incorrectly and a couple of my cabinets have holes in them. Gim promised everything will be handled and in two weeks he was going to return to see that the kitchen was done. After weeks of not hearing anything from them Gim called me to ask me if my kitchen was ok. I told him nothing was done and he came over again with a so called contractor to show the contractor the work that needed to be done. My kitchen now looks worse since one of the corner cabinet sides was removed to look at the damages and it hasnt been replaced. Now i just have a disgusting looking gap between my walls and the cabinets on top of everything else! Gim told me "the reason why I didnt call was because I went on vacation but i promise you Im not going on vacation anymore". After that conversation it has bern weeks and nothing has been done. I haven't gotten any phone calls from Gim or the owner or anyone involved with the store. What a pathetic joke this company is and their managers and employees. They are like well trained thieves! Shame on me for stupidly thinking that those liars would actually take care of the problems they created. Feeling cheated......
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Source:Yelp
Nicholas K.
Date: 2015-06-25 04:44:15
A Turkish guy sold me cabinets in December it was the worst cabinets the frames are warp and the doors cannot close.The cabinets have so many scratch and imperfections it is unbelievable.We called and went in and ask him to help us he said he would send his carpenter and no one came.It has been months and I don't know what to do the cabinets look absolutely horrible none of the doors closes and I spent $9000 plus on these cabinets.Do not shop here the products are very poor quality.I wish this store would please help me to get my kitchen right .I gave him my money and all I want is my cabinets to be right.Please fix my cabinets.
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Source:Yelp
Y R.
Date: 2015-06-12 22:14:47
I dealt with an employee named Josh and also someone named Jim. I got a contract for cabinets and granite. I was promised in my contract that items not up to par would be repaired or replaced. It has been a year and i am still waiting for my kitchen to be repaired by these low lives. They sent over an asian male to measure for my granite and when my granite. The day my granite was to be installed they brought into my house this huge machine used to cut granite and set it on my marble floors cracking my new floors. Their contracts states they are not responsible for floors but yet they also say the granite is cut prior to delivery not in the customer's kitchen! They began to install and pushed the granite into my chimney wall (picture uploaded) causing the wall to crack and now i can hear it crumbling on the inside. That granite slab also left a wide gap between the wall and the cabinets and when i complained they dared to tell me, "just fill it with silicon" Then they placed the other piece of granite and instead of properly cutting the granite they cut my window molding and went through my window frame causing that wall to also crack! The 3rd slab on granite they placed was also cut incorrectly and now i have a gap, they put so much silicon to glue it down that it oozed down my walls and looks disgusting. I called, emailed, etc., to get a solution and Jim always pretended not to know there was anything wrong with my kitchen. Then I tried Josh who was always "out" and ignored my calls but through emails he promised to take care of it and replace, then i get another email saying they cant replace they can only repair. I explained to him that repairing was not possible because that would mean cutting the granite down more than an inch and that would leave my cabinet tops uncovered. Then they said they couldnt do anything but try to cover it up with silicon! They use the cheapest granite installers available and take a cut of the money, and when i informed them that the granite people they sent over knew nothing about granite they didnt care! On the cabinets that i ordered, i was promised the work would be done that same day cause i have a small kitchen, but as expected the professionals in the store messed up my order the cabinet install guy had to go to new jersey to pick up my correct order and even when he returned i realized the store gave him the wrong hardware so what was suppose to be one day turned into 3 days. Thank you thieves for stealing my money! Josh, you insisted on having a review....well here it is!!!
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Source:Yelp
Gary S.
Date: 2015-05-28 18:27:40
Buyer beware, signed a contract for kitchen and counter tops for a price they told us, when the counter top came they said it was $1700.00 more then contract, salesman said he estimated wrong, and would not deliver items unless I paid him, not a way to treat a customer, now I'm stuck with a unfinished job. Bait and switch.
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Source:Yelp
Joseph A.
Date: 2015-04-10 20:56:47
Possibly the worst experience I have ever had. Please do yourself and your sanity a favor and stay as far away from this outfit as possible. 6500 dollars and 3 months later i still do not have a full kitchen and what i do have arrived damaged.
From the beginning :
My kitchen was measured wrong by their staff which meant i received the wrong cabinets.
When the right ones were ordered, a few were back ordered - fine not completely their fault i understand but one week turned into a month and the communication was not upfront. Never received a callback when I was told I would get one and constantly had to be on the phone calling this place to try and find someone who knew where our cabinets were.
When we finally got them - two of the drawers were damaged and I needed to bring them back. another three weeks goes by and I don't get a call but during my usual phone campaign to reach them i get told that they are in. I drive back to the store and they have the faces but they aren't attached and i'm told to attach them myself. (You know because I did not pay allot of money for fully assembled cabinets or anything). I get the faces and drawers home and it turns out they ordered the wrong size faces.
So I drive ONCE again to the Bronx and brave trying to find a spot to park to drop them off and say that I want them assembled this time and it is ridiculous. Another three weeks, must be some kind of cycle, and I have just brought the drawers home. I wish i could post pictures because they are scratched and dented even WORSE than the ones I originally dropped off. I had decided to order a kit directly from the forever mark company to just touch it up myself because i cannot deal with those people at My Home. Well guess what, the drawer faces are put on completely wrong and they do not fit.
By the way - my sales rep is on an "extended vacation" not sure what that means. The only manager is in the "hospital" and the only employee who cannot make any decisions is a woman who made it very clear that she "needs a day off". Well I need my goddamn kitchen finished.
Frankly I am at the end of my rope
Go somewhere else and save your sanity.
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Source:Yelp
Jessica A.
Date: 2014-10-09 05:43:39
I left a review on here previously and I'm not sure how it got deleted. The owners called me everyday for weeks begging me to remove it and somehow they must have gotten it taken down. First off, I had a horrible experience with this company. They took my full payment, and ordered my cabinets a week later. My stuff arrived late and my cabinets were scratched. My granite was installed improperly, and was not properly sealed. I called and called but noone would return my calls always saying they had to "check with the manager". Josh never returned my calls or replaced my stuff. Till this day my cabinets are scratched and they only repaired the granite, refusing to replace it although it was below standard. In fact, the ONLY reason they did anything at all, was because they read my online reviews. They then proceeded to call me everyday asking me to "edit" my review. I had a loss in my family and asked them to back off. Now I look to see my review which was taken down. I do not want to change my review only because I wouldn't want anyone else to be a victim like I was. It is heartbreaking to feel so helpless when you've given all this money to a company and they just ignore your calls, and tell you they're not sure they can help you, and then they say they'll call you back or that they're coming to your home to inspect but never call or show up. Thank God for online reviews or else I'm POSITIVE they would've left me hanging. There are other companies that do better quality for the same price. I also found out that they charged me for a sink which is complimentary from the Granite Company. PURE SLIME!!
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Source:Yelp
Joseph B.
Date: 2014-09-10 22:47:10
I had a sit down with a representative, I gave him measurements and supplied all necessary needs to build my Kitchen, Me and my wife we're really happy and agreed to a total amount. He took a $500.00 deposit never once told me details of supplying my own contractor to install Until after a home visit. This company is a waste! BAD customer service, Don't give details of work orders, Treats customers as if they not needed. Treated me like garbage. I Told Owner or store mgr he lost a customer upon my down payment refund, His professional response was,
I am not the first and won't be the last. Never will I even look in window.
Read more
Source:Yelp
Lucy I.
Date: 2014-08-12 21:29:05
DO NOT DO BUSINESS WITH THESE PEOPLE!!!!!!
They Promised cabinets and then did not deliver on time. the cabinets that did come in were wrong, mismatched, scratched damaged and just pure garbage. They refused to give me my money back. Josh is a total AHOLE. DONT , DONT DO BUSINESS WITH THEM or you will truly regret it
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Source:
FAQ About My Home Kitchen & Bath — Based on Independent Research
What materials can I order a countertop from My Home Kitchen & Bath?
During our independent research, we found that My Home Kitchen & Bath offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by My Home Kitchen & Bath’s clients in Yonkers, NY for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does My Home Kitchen & Bath fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, My Home Kitchen & Bath is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does My Home Kitchen & Bath fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by My Home Kitchen & Bath, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does My Home Kitchen & Bath most often implement in Yonkers, NY?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that My Home Kitchen & Bath successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of My Home Kitchen & Bath?
The company’s office is located at 3843 Boston Rd, Bronx, NY 10466, but its work is not limited to just the city of Yonkers, NY. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does My Home Kitchen & Bath work with?
Like many participants in our rating, My Home Kitchen & Bath works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, My Home Kitchen & Bath often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does My Home Kitchen & Bath have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether My Home Kitchen & Bath has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does My Home Kitchen & Bath offer any discounts on countertop fabrication in Yonkers, NY?
According to our research, My Home Kitchen & Bath does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, My Home Kitchen & Bath may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of My Home Kitchen & Bath in Yonkers, NY?
According to the assessment of our independent rating, My Home Kitchen & Bath in Yonkers, NY falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $6225$ at a rate of $74.64$ per sq. ft., and the cost using Carrara Morro quartz was $6225$ at a rate of $74.64$ per sq. ft. These prices turned out to be among the lowest of all companies in Yonkers, NY, which allowed us to categorize My Home Kitchen & Bath as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from My Home Kitchen & Bath?
Yes, according to our research, My Home Kitchen & Bath offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at My Home Kitchen & Bath?
According to the results of our independent research, My Home Kitchen & Bath in Yonkers, NY offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take My Home Kitchen & Bath to prepare a quote for countertop fabrication and installation?
According to our research, My Home Kitchen & Bath in Yonkers, NY prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does My Home Kitchen & Bath offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, My Home Kitchen & Bath performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does My Home Kitchen & Bath provide for its work?
According to our information and industry practice, My Home Kitchen & Bath, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact My Home Kitchen & Bath in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on My Home Kitchen & Bath. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact My Home Kitchen & Bath for a Free Estimate
My Home Kitchen & Bath is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let My Home Kitchen & Bath know that you found them through the National Ranking Countertops Contractors!