Mill Creek Carpet & Tile
since 1934
Examples of works performed by Mill Creek Carpet & Tile
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About Mill Creek Carpet & Tile
total score
Exact value: 55.269608 out of 100.
The company has been engaged in Oklahoma market concerning construction material since 1934 and gradually has become one of the largest local suppliers and manufacturer. Mill Creek Granite & Stone is a part of Mill Creek Group of companies, that allows using the full potential and technical facilities for providing the best countertop installation service. Digital manufacturing equipment makes it possible to customize almost any countertop made from natural or engineered stone. High-quality countertops are sold all over Oklahoma and also outside the state through its own wide store network.
Customer Feedback Score
reviews: 219
YELP
reviews: 12
reviews: 24
CoCo
reviews: n/a
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Contact Mill Creek Carpet & Tile for a Free Estimate
2501 W Main St, Norman, OK 73069
Additional benefits of Mill Creek Carpet & Tile
Delivery
In-store pickup
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
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Accepts Credit Cards
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In store pickup
Flooring
Countertop Installation
Carpeting
Flooring store
Carpet store
Countertop store
Tile store
Reviews about Mill Creek Carpet & Tile
All (35)
Google (16)
Facebook (7)
Yelp (12)
Ruth Carr
Date: 2024-03-01 21:32:41
I worked with Mill Creek on my home renovation. Mark Rogers was so great to help me find the tiles that really gave my project an updated and professional look. I highly recommend both the business and Mark.
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Sendy Sanders
Date: 2024-12-08 00:33:33
Our sales person Harli was the “Best”! There was great communication throughout the whole process and she was attentive to all our needs. We felt confident with all her expertise and she was a joy to work with.
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Sheri Martin
Date: 2024-03-22 23:55:37
Beautiful vinyl flooring. Best of all the installation was amazing and they cleaned everything up. Dan at Mill Creek is great to work with. Awesome experience from start to finish!
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April Ward
Date: 2024-12-20 20:14:43
We looked at a few different places and decided to go with Mill Creek carpet and tile. They had exactly what we were looking for, even though it wasn’t the same tile we had. It matched almost perfectly, even though everybody that I talked to told us we would never find something that looked even remotely similar to what we have in our house right now. We had to wait an extra couple of months because the tile was on backorder, but it was well worth the wait. We had three different rooms done in our house and in the pictures below it’ll be a Bedroom, flex room, and Office. They came on Monday morning and finished around six P.m. Tuesday night. That includes bringing all the furniture back into each of the room. Dan helped us and made everything go very smoothly and pleasant. he was great to work with. My husband and I couldn’t be happier with choosing this company and we would go back again.
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Jamie Lewis
Date: 2024-06-11 15:28:55
Always a good experience with Mill Creek in Norman. Scarlett is beyond helpful with the decision making process and Install was very professional and courteous. They are our go-to for any future flooring needs
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Allison Acton
Date: 2024-06-12 23:07:08
We had luxury vinyl flooring put into our house and it was a wonderful experience. We worked with Scarlett and she was knowledgeable and responsive! We had Daniel and his team install the floors and they were super fast and they did a fantastic job.
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D Cary
Date: 2024-09-14 16:07:27
From start to finish, a very positive experience. Dan, the sales person, was very knowledgeable of his inventory and provided some insight and helpful suggestions during the home visit to measure my floor. The installers were professional, polite and efficient. They cleaned up inside and out and did a great job. I’m very pleased with my new flooring and will recommend Mill Creek in the future.
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Kevin Hanley
Date: 2024-02-20 00:22:54
Mill Creek did a fantastic job! The price was right and the service was perfect. The install itself was meticulous and they cleaned up after they were finished.
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tracy gordon
Date: 2024-06-28 15:07:06
I had a great experience at Millcreek flooring in Norman OK. The sales people were very knowledgeable . The Mill Creek in Norman is very customer focused . Mark Rogers is amazing. I would recommend Mill Creek to anyone looking for any Flooring needs.
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Janet Lambert
Date: 2024-10-08 18:17:20
They were friendly and very good service. They have a good selection of carpet to choose from. I love the padding we chose. It is like walking on clouds.
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Kerrie Goforth
Date: 2024-07-13 14:04:32
We had top notch service from the time we entered the door.. Mark Rogers met us the smile on his face and ready to help he showed me all the carpets. I thought I was interested in and then showed me other choices and told me the difference between all very knowledgeable very helpful and very kind kept in contact all the way up to the day of installation called to check on everything during installation and checked on us after You can’t get more personable than that I will highly highly recommend Millcreek in Norman. The installers were very professional as well.
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Linzi Bhatta
Date: 2024-11-04 18:57:50
Great place for flooring! We had our carpets replaced and the process was so quick and easy. Dan was great to work with. He listened to our needs and there was no pressure. Once you select your carpet, they’ll schedule a time to measure your rooms and provide an accurate estimate. Afterwards, they got us scheduled for installation very quickly. The people who installed it were very kind and courteous. Thanks again!
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Patricia Smith
Date: 2024-12-09 00:32:14
Worked with Mark. He was attentive and answered all of our questions. He showed us various possible choices for our living area and staircase. Daniel and his helper were very good at moving heavy furniture and excellent with the installation. We are happy with the results.
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Clayton.W.Burris
Date: 2024-02-11 21:26:30
Mill Creek did a great job helping us pick out flooring and carpet for our house. We were on a tight time schedule and a restricted budget, and they came through with both of our needs. They helped us with 12 month financing and everyone there is very professional and nice. Highly recommend checking this fine company out. And to the gentleman that helped us thank you very much, sir, you know who you are😉
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Frankie and Pete Walters
Date: 2024-05-14 00:43:14
Dan Dunson, manager of Mill Creek, Norman, OK made our Karastan carpet purchase and installation a seamless pleasure from the store visit, to selecting a new Karastan product to measuring our 17-year-old Karastan carpeted areas. Arnold, the lead installer and his team were also a pleasure. They offered friendly smiles and were careful in removing and replacing furniture in exacts spots. All three were professional installers who vacuumed the newly carpeted rooms and thoroughly cleaned, the prepping area, our garage. Dan and his team were exceptional.Thank you!
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Kristi Divelbiss
Date: 2024-08-03 09:39:18
Mark Rogers is so fun to work with. He has a great eye for style and went above and beyond to make my experience a wonderful one! He is definitely my guy from now on. Raymond was my installer and he is absolutely the very best! I will only request him for all my future projects.
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Kathy Klinefelter-Yates
Mill Creek installed a large dining room window for us many years ago with a lifetime warranty. The window lost its seal- but Mill Creek doesn’t back their warranty because the glass company they used is no longer in business. Be careful what you buy from them!!!
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Linda Faber
Charles and his staff do an outstanding job to help you. I would highly recommend their products and services.
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Debbie Osborn Killingsworth
Such a nice selection to fit all budgets along with knowledgeable staff. Angela was fantastic to work with.
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Hartley Sereku
I'm not so familiar with forex and crypto trading but I really wanted to start after witnessing so many success stories. The problem was that I did not know where to start, Until i met a trader Mrs Hendrick Jennifer and in less than 2 week she made me $13,000 with a start of $1000..she's truly a smart trader, She empowered me with essential knowledge to make decisions I felt comfortable with when it come to trading. I whole-heartedly recommend Miss Jennifer to anyone who’s interested to trade on Forex/Stock and Crypto, contact her via Email:hendrickjennifer550@gmail.com WhatsApp: +13523402962
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Tony Mottola
they are well established company that came recommended to me, selected the material had the installation with a talented crew led by Henry. Job completed in good time, no errors and very affordable. I will recommended mill creek in the future.
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Joe Duran
Bob. Couldn’t get his scheduling in order.
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Deanna Leigh
Went to the store in Tulsa off Memorial. Bob was my salesman. I do not recommend for several reasons: -He acted irritated that we were there in the first place and began telling me how this was going to go. -He overbid our home by 153 sq ft then tried telling me it was only 5%. No. I have the plans drawn by an engineer, that was more like 12-14%. He then got cocky via email telling me that his numbers were NON NEGOTIABLE, and that I could add the numbers up myself from his hand drawing....basically treating me like a stupid woman who would believe his hand drawings over my official drawings of the home. He also kept adding in fees that were already done, such as undercutting the fireplace when he estimated it he saw that there was already laminate underneath. He was trying to double charge me. Then he added other unexplained fees. In the end, once I kept asking about these fees, asking why he was double charging me, and then why he was overcharging for an extra room he said it would be better for both of us if I went elsewhere because I refused to believe his hand drawings. Was that a threat? Did your salesman threaten me on email to which I have the words written? Why do you keep salesmen like this around? Be accountable and ethical.
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Stone S.
Date: 2022-11-18 23:10:52
I stopped by Mills Creek Carpet in October, they were my seventh store to stop at. Seven must be the number of completion if not perfection, because Scarlett treated me like a long known acquaintance. She worked with my budget, I got what I wanted, and it is SO perfect for my new construction home! Scarlett is an incredible asset to the company, and brings such a personal experience to the process...I may just invite her to a future dinner party, she is THAT spectacular of a person!
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Betsy M.
Date: 2019-03-18 16:31:50
We needed most of our house tiled, carpet in bedrooms, and backsplash done. We worked with Jacob Huff and he was amazing. Easy to work with and everything looks great.
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Rita B.
Date: 2018-08-01 01:26:49
We've worked with Jennifer at Mill Creek in Norman twice for recarpeting our vintage home here in Norman. We did the downstairs two years ago and just finished the upstairs, hall, and stairwell today. Jennifer came to the house initially and took measurements for all the areas eventually to be carpeted and kept the measurements on file. In this instance, Jennifer was very good about tracking our order and keeping in touch with us, as we had a delay in shipping and were working around painters and movers and the return of a POD storage unit. She contacted Mohawk and got our order expedited so we could keep to our timetable. The installers showed up on time and were continuously busy from about 10:00 am to 6:00. They were pleasant, knew what they were doing, and cleaned up after themselves. We are very happy to recommend Mill Creek in Norman for carpeting and wouldn't hesitate to go to them for other flooring needs.
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Reid G.
Date: 2018-06-07 23:51:34
Josh always takes care of me. Great selection and great price. I send all my customers his way to pick their tile out.
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Andrea M.
Date: 2018-11-28 14:43:07
I loved dealing with mark, he was extremely helpful and I didn't have any issues at all. like with everything I recommend shopping around, and like all places subcontract to installers...might shop around for your own installer.
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Ann M.
Date: 2023-06-23 23:34:03
Encountered the most uncooperative, unpleasant and disinterested salesperson ever. She didn't offer to show me anything. She waived her hand toward the back of the store and said to just "...pick something out." Actually told me that if installers had to come back to complete the job the next day, I would be charged AGAIN for labor. I was in and out in less than 10 minutes. Wouldn't go back there if you paid ME to do it. Skip this place
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William P.
Date: 2019-05-22 17:12:59
this carpet store replaced all out upstairs carpeting, which included 3 bed rooms ,,a hall and stairs.We went there and picked out the carpeting and they came an did the upstairs with the carpeting we chose. We though we would be happy with shopping and supporting local businesses We were dead wrong, months after the carpet was placed it began to wrinkle, we hardly use the upstairs rooms since the kid went off to college ,so walking on it was not a factor, nor did we move furniture around that could be a factor We had a guy come in and look and evaluate what could be done to make it look better ,he said they did not stretch the carpet correctly and so felt the insulation was poorly done. He advised stretching and cutting the excess carpet away . after he was done the room looked better he will come back to re-do the hall and remaining bedrooms since we needed to move the furniture around. So it you do not want to have the carpet readjusted and re-installed by another professional, and pay to have it done TRY ANOTHER STORE
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Micky H.
Date: 2017-12-06 14:58:08
Wish had read reviews before I walked thru the door of Mill Creek. I too thought this will be so much better than the big box stores, customer service and more selection. WRONG. The customer service person was nice at first, then she ordered the wrong tile, that I had to wait for longer than stated. No one told me the warehouse was only open to 4pm, I'm 75 miles away. So I'm out a day of work driving back and forth to pick up and deliver the wrong tile. She did not want to take responsibility for ordering the wrong tile and told me "I'm just trying to help you" then she informed me she can probably get me a discount on the replacement tile!! The saga is still continuing. I feel for the people that used their installers. Twice the problems. Tulsa OK Store on 41st.
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Andrea D.
Date: 2015-02-23 17:34:52
I too thought I would be better off at Mill Creek than one of the big box stores, I could not have been more wrong. They had me substantially over-order, charged me more for a lesser quality product, and showed up an entire day late. Further more, whatever estimate they tell you for the amount of time it will take to install, double it.
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Linda H.
Date: 2014-11-29 02:36:27
I received terrible customer service on some tiles I had purchased at this store. I had brought three boxes of tile to try a find a match to some tiles in my parents house that we were trying to sell. I brought the tile on a Wed. And it was suppose to be in the store the following Monday. I waited until that Friday to pick up the tiles because I live about an hour away from this store. On the Wed between that Monday and Friday when I went to the store, we had an offer on the house so we did not need to fix the tiles. On my receipt it states they there is a 25 percent restocking fee. So I had expected to pay that when I went in Friday to the store. Well, the tile was still at the warehouse and had not even been delivered yet and then the salesman and the manager informed me that I had to buy five cartons to be able to return the tiles. They did not tell me this when I brought the tile nor is it listed like that on their receipt. The stated that there was a sign on the wall but they could not find it for me. i was willing to pay the stocking fee for three boxes even though the tiles had never even left the warehouse yet, so there was not even really any restocking to do. Also when I brought the tiles, the price on the tiles was one price and when the salesman looked them up to order them he informed me that that was the old price and the price had gone up and they had forgotten to take down the signs. I did not even gripe at the time about that and paid the higher price. I would not recommend this business to anyone. Very poor customer service!
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Sam L.
Date: 2014-06-11 02:26:56
We had Mill Creek replace tile in two small areas in our family room. We had moved most of our furniture out as we were getting new carpet also. The tile layer arrived and my wife showed him the areas to replace. I got home 30 minutes later and he had used a electric chipping hammer to remove the existing tile, without any dust containment. There was tile dust and grout dust on walls, ceiling, light fixtures, paintings, and even in the kitchen, which wasn't part of the job. After he laid the new tile, he made no effort to clean up anything, leaving dried grout on the outside deck and flower beds. I asked him about clean up and he suddenly didn't speak english. I called our sales person and she came out the next day, looked it over and left, offering no help at all. The carpet layers were very good, and all in all it looks nice. I am convinced that the labor, that Mill Creek uses is contract labor, that they just hire as the need arises. If you get lucky, it will probably be fine, but if not, do not expect any help from Mill Creek. In hindsight, get everything in writing, then hope for the best.
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Sharon W.
Date: 2013-01-09 22:01:02
I went to mill creek thinking that I would be happier and get a better end product and service than choosing Home Depot or Lowes. I would have saved money and likely been happier choosing Lowes or Home Depot. I have never had such horrible customer service from a company. I don't have enough time or space to detail all of my negative experiences. However, my project that was supposed to be completed over 2 weeks ago still isn't done and I have been waiting for 3 hours for tile layers that still arent here--they were scheduled for the morning and the manager said "technically am is before noon". What are they--the cable company or telephone comany? Not to mention that I have a hole in the wall from carpet installers that I don't know if it will be fixed.
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2501 W Main St, Norman, OK 73069