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Houston, TX City Rating: We have identified this city as the primary city for this contractor.

Milestone Countertops

since 2016

Examples of works performed by Milestone Countertops

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About Milestone Countertops

58.73

total score

The main rating value calculated from more than 30 indicators.
Exact value: 58.728792 out of 100.

When selecting materials for tabletop fabrication, customers must pay particular attention to material strength and durability. Stone species stand as the best option for kitchen and vanity countertops. Trusted contractors help simplify furniture fabrication and take hassles on their shoulders. Milestone Countertops is a recognizable brand that can offer countertops of any type of natural and engineered stone. Employees help clients design individual solutions that fit their dwellings, process slabs carefully, and consult throughout the production process.

More info

Mystery Shopper Report

3.2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.2 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

2.2

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

4

Low

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Milestone Countertops for a Free Estimate

1022 Wirt Rd #308, Houston, TX 77055

Additional benefits of Milestone Countertops

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Appointment required

Credit cards

Wheelchair accessible

Accepts Credit Cards

Dogs Allowed

Offers Military Discount

Open to All

Bike Parking

In store shopping

Countertop Installation

Kitchen & Bath

Flooring

Countertop store

Granite supplier

Stone cutter

Reviews about Milestone Countertops

All (29)

Google (9)

Yelp (20)

Source: icon-google Google
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Brian N

Date: 2020-04-26 21:59:48

Milestone Countertops gave me an extremely fair quote on install of a counter top and back splash. Communication was great throughout the process. I was very impressed with the professionalism and talent of the gentlemen who did the installation. They listed to each of my requests and gave advice on the best way to go about it. The final product is 110% what I was looking for. I would highly recommend them and I'll be going back if I have other countertop needs.

Source: icon-google Google
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xtinewinn

Date: 2018-01-05 20:30:26

John and Arthur make a great team, I was very impressed with their expertise and professionalism. What was more enjoyable in regards to working with them was the fact that they would promptly respond to my texts and inquiries! Might not seem like a big deal, but after dealing with deadbeat contractors, they were a breath of fresh air to work with. I had them renovate my kitchen counters and island, we used Calcutta gold quartz with a waterfall edge, and I LOVE IT!! We also changed out my master bath vanity tops to a grayish quartzite with beautiful veins. Thank you guys!

Source: icon-google Google
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Kevin Lee

Date: 2018-09-12 21:03:48

John took care of two kitchens for us after Hurricane Harvey and even rescued us from a bad installation by a competitor. All the staff at Milestone are extremely professional, kind, helpful and very knowledgeable. They paid a lot of attention to detail and walked us through all the tricky situations to help us make the best decision for our home. We would use Milestone every time!

Source: icon-google Google
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Tim Kohlrus

Date: 2023-03-28 13:43:20

Milestone installed porcelain countertops installed, which was not an easy task for this team. They installed it to perfection and completely satisfied with their work, attention to detail, and the utmost professionalism throughout the entire process. Highly recommend to anyone doing home renovations or new build!

Source: icon-google Google
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Tom Steffan

Date: 2021-10-12 03:03:03

Milestone Countertops installed a beautiful natural stone vanity top for my guest bathroom. They arrived on time & we’re very professional especially in communicating how they would perform the work and cleaning up after the job was complete. I’ll be using them in the future to update additional areas of my home for sure.

Source: icon-google Google
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Abdul Barazi

Date: 2020-09-10 19:34:53

Great service and quality work. They helped me select beautiful marble for my kitchen counters and backsplash. They did a very good job with some difficult cuts and everything fit perfectly. Also got me a perfect fit and look for my guest bathroom when I wasn’t quite sure what I wanted. The team was pleasant to work with and John has always been very responsive.

Source: icon-google Google
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Domino Truth

Date: 2022-06-24 23:08:00

John, James and the fabricators/installers did an amazing job with all our countertops. Out of 1 porcelain slab that was 129”x61” they were able to make the countertop and waterfall front for our new master bathroom, the countertop for our new wine/liquor bar, a small countertop for our guest bedroom build-in niche, and a small countertop for our “pet station”. They were here from 1-9pm getting it all done. They did a fabulous job! I highly recommend this team!

Source: icon-google Google
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Vu Truong

Date: 2021-01-22 15:50:59

Top notch quality and service when it comes to Milestone. They are a blessing to work with. Being an investor I turn to Milestone for all my countertop needs. John goes above and beyond to make sure the job gets done correct the 1st time around. I’ve used many different companies through the years and never have I received this type of quality control and great communication. Will use Milestone for many many years to come! Thanks John!

Source: icon-google Google
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Eunice Hadley

Date: 2024-01-24 19:52:24

I reached out to Milestone on January 11, 2024, to get a quote to change my countertops in three bathrooms. I provided Sarah with all of the dimensions so she could provide me with a quote. She responded that John would follow up with me. Today is January 24th and he has not reached out to me. I would not use a company that fails to follow up with a simple request. I would be afraid they would not follow through on a major request.

Source: icon-google Yelp
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Domino T.

Date: 2022-06-24 23:23:49

John, James and the fabricators/installers did an amazing job with all our countertops. Out of 1 porcelain slab that was 129"x61" they were able to make the countertop and waterfall front for our new master bathroom, the countertop for our new wine/liquor bar, a small countertop for our guest bedroom build-in niche, and a small countertop for our "pet station". They were here from 1-9pm getting it all done. They did a fabulous job! I highly recommend this team!

Source: icon-google Yelp
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Manuel D.

Date: 2022-01-31 15:12:53

What a great bunch of guys. I have used them for several jobs and they always make my customers happy. No second trips just great work the first time out. John is great to work with and he always calls ahead as promised.

Source: icon-google Yelp
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Connie E.

Date: 2020-09-24 09:25:56

I absolutely love love my bathroom countertops! Had both bathroom countertops done yesterday and we couldn't be happier! They look amazing and now my husband is contemplating having our kitchen granite replaced I would definitely recommend anyone to use Milestone & you would be happy with them as I am!

Source: icon-google Yelp
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Diana M.

Date: 2020-08-21 00:36:08

White quartz kitchen and bath counters installed by Milestone to perfection. Prompt quote and very reasonable labor charges. Will be using them again!

Source: icon-google Yelp
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Candace Z.

Date: 2020-06-24 12:21:07

Porcelanosa Krion Countertop installation. Very good communication, scheduled delivery and it took him about a week or two to install afterwards. The counters look amazing, exactly what was discussed and cut to perfection. Would definitely use John/James and their guys again.

Source: icon-google Yelp
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Reed H.

Date: 2020-05-25 22:14:17

Called for a quote in regards to a kitchen renovation I was managing. Received a very formal bid back in a quick and timely manner. Would definitely call back in the future.

Source: icon-google Yelp
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B N.

Date: 2020-04-26 21:58:57

Milestone Countertops gave me an extremely fair quote on install of a counter top and back splash. Communication was great throughout the process. I was very impressed with the professionalism and talent of the gentlemen who did the installation. They listed to each of my requests and gave advice on the best way to go about it. The final product is 110% what I was looking for. I would highly recommend them and I'll be going back if I have other countertop needs.

Source: icon-google Yelp
avatar

Jenna H.

Date: 2020-02-02 17:46:42

They installed our kitchen countertops and did a great job. We wanted to keep our backsplash and they managed to not chip any of it. They also installed our new sink. I'll definitely use them again for other installations our kitchen is perfect

Source: icon-google Yelp
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Michael V.

Date: 2018-11-30 01:30:06

Us at Fast & Easy Moves moved z couple into a home that Milestone just completed. I've never seen countertop like that and ive been in a alot of houses. Keep up the good work.

Source: icon-google Yelp
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A K.

Date: 2018-04-04 23:16:09

Milestone came today to fix a bad Quartz fabrication done by another fabricator. They did a phenomenal job- they somehow managed to remove the badly fabricated slab without breaking a single piece of our backsplash- the fabrication job Milestone did is superb And the union of the two pieces is so amazingly invisible- you have to really look for it. Extremely courteous workers and they covered & cleaned everything up right away. Would highly recommend Milestone.

Source: icon-google Yelp
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Lana B.

Date: 2018-01-05 20:41:12

John and Arthur make a great team, I was very impressed with their expertise and professionalism. What was more enjoyable in regards to working with them was the fact that they would promptly respond to my texts and inquiries! Might not seem like a big deal, but after dealing with deadbeat contractors, they were a breath of fresh air to work with. I had them renovate my kitchen counters and island, we used Calcutta gold quartz with a waterfall edge, and I LOVE IT!! We also changed out my master bath vanity tops to a grayish quartzite with beautiful veins. Thank you guys!

Source: icon-google Yelp
avatar

Stephen A.

Date: 2017-09-10 00:52:57

i needed a sink resealed to the granite after it came apart and hanging on by a thread. Arthur promised earlier in the week that he would definitely get to me on Saturday despite all the crazy calls and work he is doing after the hurricane harvey that hit just hit. Jose, his worker finally got here after fighting the traffic and took great care of us and did a very professional job! I would definitely use them again and thank them for helping us out even though we had something really small when people needed thing is really big! u rock!

Source: icon-google Yelp
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Susan C.

Date: 2017-01-11 02:03:53

Milestone did a great job for me. They fabricated exactly what I asked for, on time and on budget. They were friendly and professional, and very good about returning calls promptly and letting me know the status of my job. I asked for a few things that were a bit out of the ordinary (faucet hole spacing, counter top shape and depth), and they were very pro-active to make sure that what I appeared to be asking for for was really what I wanted. I will definitely talk to them first when I have another stone project.

Source: icon-google Yelp
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Megan L.

Date: 2016-11-29 16:44:16

I absolutely love the way my kitchen project turned out. John did an exceptional job at responding to me, always remaining professional, and completing the job with integrity. Anything John said he would do, he did. I remodeled my entire downstairs and other projects did not go as smoothly as working with John. I wish we hired him to do our entire project. It's amazing at how blessed I was to find a contractor like this after searching for so long. If you are looking for great quality and price, talk to John Nguyen. I'll definitely be calling him back for future renovations. Thanks so much Milestone Countertops, my caesarstone countertops, herringbone floors, marble backsplash, apron front sink, and stainless steel appliances look lovely. Great work!

Source: icon-google Yelp
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Marc B.

Date: 2016-11-23 04:02:12

Milestone Countertops is one of the most professional groups I have run across in the Architectural field! John and his team were responsive, professional and excellent in the installation of our new Kitchen countertop! The install team was on time, professional in their many years of experience. They were in and out with a smile and courteous service! Thank you John, Arthur, Manuel & Edward.

Source: icon-google Yelp
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Tina A.

Date: 2016-11-02 03:10:45

They did an excellent install job on our new granite countertops. We shopped around a lot and no one could touch their prices. Very accommodating, excellent install job at a great price. I highly recommend them to everyone.

Source: icon-google Yelp
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Katherine P.

Date: 2017-08-17 02:37:58

I have some dull areas on my granite countertop. John responded promptly (same day) and attempted to correct the areas with a stone darkening agent. He was professional and knowledgeable.

Source: icon-google Yelp
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Malek B.

Date: 2022-09-02 21:52:28

Seem like nice guys but -0- accountability. After breaking 2 out of 5 expensive slabs, provided 'remnants' ie., scraps and ordinary quartz as replacements for another $2,000. No shows on successive appointments. Not a great experience.

Source: icon-google Yelp
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Maria S.

Date: 2022-04-16 22:50:31

I was looking into getting new countertops in kitchen, reached out to Milestone and explained to them the type of material I was looking for, which was quartz with grey veining and repeated mentioned I wanted veins going the same direction through out kitchen and no visible seams, I was assured they could do the job. Day of install came and one of the panels was going vertically and everything else horizontally. Reached out to John and after a little back and forth he agreed to replace the panel at no extra charge. When day of replacement came it was only a crew of 2 guys, they struggled a little to move stove and were concerned about gas line as they were unsure how to close it, the guy in charge took them outside and told them to be quiet, stop complaining and get it done. 3 months after replacement section was installed and final payment was made my countertops cracked! I reached out again via email to John, several people from his team came out to look at countertops a couple of times and I was told they'd replace them once they had the same material leftover from another job. That was over a year ago! I repeatedly reached out to John and James who now no longer works with John and I was just given more excuses. I consulted with another company and I was told the reason for counters cracking was most likely bad installation since there were no signs. We also paid for cabinet lighting and lights went out a day after installing after having guy come out multiple times we gave up. I have recently filed a complaint with the BBB, countertops should have come with some type of warranty for at least a year.

Source: icon-google Yelp
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C R.

Date: 2017-01-06 21:38:12

I reached out to Milestone largely because of the positive reviews on Yelp - seemed like a great place in my neighborhood to do business with for my kitchen countertops. Seems I was wrong. I tried calling Milestone multiple times, but never got an answer, and reached an auto message saying the voicemail wasn't set up. So I tried reaching them through their contact form on the website. I sent a message, and got the auto-response saying they would be back in contact within 1 business day. That was over 2 weeks ago. Given the holidays, I thought maybe it'd take a little longer, but over 2 weeks and no response - seems Milestone doesn't need any more business.

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1022 Wirt Rd #308, Houston, TX 77055