About Mike USA Granite — Ranked №6 Countertop Fabricator and Installer in Charleston, SC
71.11
total score
The main rating value calculated from more than 30 indicators.
Exact value: 71.105994 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Mike USA Granite, founded in 2017, ranked number 6 in Charleston, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Mike USA Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Mike USA Granite: Total Score & Key Ratings
The Total Score of 71.11 out of 100 achieved by Mike USA Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Mike USA Granite has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.8 out of 5.
You can read detailed information and evaluations from our independent research of Mike USA Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Mike USA Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Mike USA Granite
One more family-run company has confidently proven itself among countertop manufacturers in Charleston. Mike USA Granite has over 25 years of successful activity in the market. Experienced workers control every step of the order execution - selection, design, manufacture and installation. Thus, such a full range of services significantly reduces the cost to replace countertops. The materials used in the production are dominated by natural stones such as granite, quartz and marble. Clients can also get expert advice and choose a suitable countertop for a kitchen, bedroom or other purpose in the local showroom.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 48
Google
5
reviews: 45
YELP
5
reviews: 3
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.8
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.796954 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Mike USA Granite as Very Good.
During our research, the staff at Mike USA Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Mike USA Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Mike USA Granite directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Mike USA Granite as Excellent.
The staff member from Mike USA Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Mike USA Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.1
Emerging
Company Age
Mike USA Granite is an emerging company, established in 2017.
Our research showed that Mike USA Granite began operating in 2017, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Mike USA Granite directly to confirm the company’s age.
Own Office
5
Has Office
Own Office
We note that Mike USA Granite has a dedicated office.
Our research revealed that Mike USA Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Mike USA Granite directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Mike USA Granite has its own production facility.
Our research revealed that Mike USA Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Mike USA Granite directly to confirm the accuracy of this data.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Mike USA Granite offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Mike USA Granite provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Mike USA Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Mike USA Granite directly for more information.
Production time
3
Standard
Production time
We rate the production time of Mike USA Granite as Standard.
During our research, Mike USA Granite quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Mike USA Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Mike USA Granite.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Mike USA Granite as Standard.
Mike USA Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Mike USA Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Mike USA Granite.
Quote Time
1.5
Slow
Quote Time
We rate the quote preparation speed of Mike USA Granite as Slow.
Our mystery shopper research showed that Mike USA Granite took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Mike USA Granite in advance.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Mike USA Granite.
Affordability
4.6
Low
Affordability
We rate the price level of Mike USA Granite as Low.
Our mystery shopper research revealed that Mike USA Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $0 per square foot, while for Carrara Morro quartz, the price was $59. These prices fall into the Low category, making Mike USA Granite an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $ for Calacatta Idilio quartz and $4921 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Mike USA Granite.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Mike USA Granite
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
Accepts Credit Cards
Online estimates
On-site services
Countertop Installation
Countertop store
Bathroom supply store
Countertop contractor
Granite supplier
Kitchen remodeler
Kitchen & Bath
Reviews about Mike USA Granite
All (14)
Google (11)
Yelp (3)
Source:Google
Durenda Rodriguez
Date: 2021-02-17 16:31:40
They just installed my countertops. I love them. They were so great to work with and they did an amazing job. I highly recommend Leidi, Mike, & their team!!!
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Source:Google
Eddie P
Date: 2023-11-16 17:46:03
Mike and his team were excellent, they did a wonderful job, I loved the work they did, the kitchen countertop looked beautiful and the pricing was fair, righteous and competitive. I'd definitely recommend.
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Source:Google
R Mescher
Date: 2019-10-24 19:12:16
Leidiane and Mike of Mike USA Granite were both very professional, friendly, helpful, meticulous, careful...just an absolute pleasure for my wife and I to deal with from start to finish. Our project consisted of replacing one very large and one medium vanity tops with sinks. The granite tops fit perfectly, are beautiful and have become the focal point and thus the icing on the cake for our master bathroom remodel project. All this at a very competitive price. Both Mike and Leidiane went over and above to make us thrilled we chose to do business with them. We are Real Estate agents and are absolutely recommending them to our clients and fellow agents.
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Source:Google
Ryan Graf
Date: 2024-11-13 19:20:21
If I could leave 6 stars I would. Mike USA has been great from start to finish. Ana has been awesome to work with. They are extremely professional and my countertop looks phenomenal. I highly recommend Mike USA.
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Source:Google
Paulo Oliveira
Date: 2024-02-04 00:10:25
We are so thrilled with the counter tops From Mike USA Granite . Leidiane , Mike and the the whole team did an amazing job communicating and coordinating our new counter tops and fireplace mantle inlay installations. And their prices were the best in the area!!!
You're all so pleasant and helpful and do whatever is necessary to make sure everything was done to our satisfaction. It's not often that you find a company that truly demonstrates that making customers happy is their top priority, but Mike USA Granite lives it!
We couldn't have been happier with choosing you and the results we received! Thank you so much!
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Source:Google
Marina Giraldes
Date: 2024-06-25 22:03:35
From start to finish a very pleasant and smooth experience! Every single staff I met was amazing, helpful and professional and that’s not talking about the actual job itself! My kitchen is beautiiiiful, I’m so so happy! I would recommend 10000% — thank you guys, appreciate you all very much!
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Source:Google
Debbie Petrone
Date: 2024-01-29 22:07:41
I am so happy with the work Mike and his crew did for us. He installed a quartz countertop with backsplashes on the back and sides. The new bathroom countertop included two new sinks. We were able to reuse our hardware that was only 5 years old in the sinks. The new countertop covered up the mess on the wall the prior contractor left us. . I am so glad we chose Mike to do our work. He was prompt and reasonable.
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Source:Google
J Breck
Date: 2023-05-11 02:34:34
What lovely people who are very friendly and professional. They have put together an incredible team who definitely work well together. I was amazed at how quiet and neatly they worked and always with a smile. They were quick, thorough, and reasonable and all at a competitive price. Highly recommend you give them a call.
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Source:Google
Danielle Mates
Date: 2019-11-26 18:34:18
Mike’s USA Granite did a fantastic job coordinating with the marble wholesaler, then fabricating and installing in my kitchen, office, laundry, bathrooms, and fireplace surround and hearth. They were speedy and prepared, yet were accommodating when my project was delayed and I had to wave them off for a little while. I could not have been happier with their customer service or their products. I would highly recommend them and will be using them again on other projects!
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Source:Google
K. .B.
Date: 2023-05-06 01:06:56
I have used Mike twice since 2020. Once for soapstone and once for granite. They are amazing professionals always on time and delivers exactly what’s promised. I have already recommended them to several friends and will continue to do so!
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Source:Google
Megan Felkel
Date: 2024-10-23 14:37:35
We absolutely loved working with Mike and his team. They were really patient with us trying to figure out what countertop we wanted and did an excellent job with communication, coordinating and install.
Read more
Source:Yelp
June B.
Date: 2023-05-11 02:51:56
What an incredible experience. Mike and Leidi are very friendly, professional and trustworthy. They've put together an incredible team who work hard, fast and are very respectable. I was surprised at how quiet and neatly they worked. They stayed in communication, responded promptly to all my questions. The finished product included removal of the old, install of new granite countertops & backsplash, sealing and sink install. The results brought tears to my eyes. It was better than I had imagined. You won't regret giving them an opportunity to earn your business.
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Source:Yelp
Jim W.
Date: 2021-02-24 17:27:31
I'd like to give a shout out to Mike USA Granite. I needed a small piece of granite for a backsplash for my kitchen counter. If you're like me, you turn to Google to find a shop. There were over 30+ hits on Google, so I started from there and ran across Mike USA Granite. Even though my request was for a small piece of granite, Leidi took the time to help me find a match.
What blew me away was that I thought I'd have to come back after the piece was cut and polished. Instead, Leidi had her artisans stop what they were doing and prep the piece so that I could take it with me that. And all of this took place just as they were closing for the day! Wow!
I know where I'm going for my next granite project.
Mike USA Granite
7265 Cross Park Dr.
North Charleston, SC 29418
Office: 843-225-5671
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Source:Yelp
Gail H.
Date: 2019-09-22 21:38:48
Mike has installed my new countertops and a previous remodel. Excellent work, good prices, good to do business with
Read more
Source:
FAQ About Mike USA Granite — Based on Independent Research
What materials can I order a countertop from Mike USA Granite?
During our independent research, we found that Mike USA Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Mike USA Granite’s clients in Charleston, SC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Mike USA Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Mike USA Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Mike USA Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Mike USA Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Mike USA Granite most often implement in Charleston, SC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Mike USA Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Mike USA Granite?
The company’s office is located at 7265 Cross Park Dr, North Charleston, SC 29418, but its work is not limited to just the city of Charleston, SC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Mike USA Granite work with?
Like many participants in our rating, Mike USA Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Mike USA Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Mike USA Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Mike USA Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Mike USA Granite offer any discounts on countertop fabrication in Charleston, SC?
Unfortunately, during our independent research, we were unable to reach representatives of Mike USA Granite to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Mike USA Granite in Charleston, SC?
According to the assessment of our independent rating, Mike USA Granite in Charleston, SC falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $$ at a rate of $0$ per sq. ft., and the cost using Carrara Morro quartz was $4921$ at a rate of $59$ per sq. ft. These prices turned out to be among the lowest of all companies in Charleston, SC, which allowed us to categorize Mike USA Granite as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Mike USA Granite?
Yes, according to our research, Mike USA Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Mike USA Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Mike USA Granite in Charleston, SC. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Mike USA Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Mike USA Granite in Charleston, SC. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Mike USA Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Mike USA Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Mike USA Granite provide for its work?
According to our information and industry practice, Mike USA Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Mike USA Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Mike USA Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Mike USA Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Mike USA Granite know that you found them through the National Ranking Countertops Contractors!