Metropolitan Cabinets & Countertops
since 1984
Examples of works performed by Metropolitan Cabinets & Countertops
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About Metropolitan Cabinets & Countertops
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Exact value: 76.087692 out of 100.
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reviews: 43
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reviews: 31
reviews: 6
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505 University Ave, Norwood, MA 02062
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Reviews about Metropolitan Cabinets & Countertops
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Yelp (31)
C Smart
Date: 2022-09-08 14:59:32
Marie designed a gorgeous kitchen for us as we renovated our old 1966 kitchen. We love the excellent quality of our new cabinets and the look! They are beautiful and the hardware works perfectly. Very sturdy construction and finish. Love these cabinets and loved working with Marie!
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Robyn Duffy
Date: 2024-01-18 23:49:36
Jen, in the Design Dept. and Matt, in the Operations Dept. at Metropolitan Cabinets & Countertops were so great to work with from the minute we walked in their showroom until the countertops and cabinets were installed in our home. They both were very patient and addressed all of our questions and concerns. Their team was meticulous, every detail was reviewed and explained. The contractor and designer they recommended were equally great to work with! We love our new kitchen!
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David Bjornson
Date: 2020-02-16 16:13:21
We just had our kitchen countertop replaced by Metropolitan. We couldn't be any happier! It was a quality experience. Starting with our salesperson Bridget to the folks that laid out the template, cut the stone to those who did the installation it was a high quality job. I highly recommend these folks for your countertop needs.++
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Hemayat F. Nabiel
Date: 2021-09-27 20:45:04
We have yet to have our granite dining top installed but I simply had to write this review now. After searching, and searching for weeks, Metropolitan was recommended to us by Marble & Granite Inc. (they're in the neighborhood, another great business). We walked in, asked for help and were introduced to Sarah S. (shortening last name for privacy). We could not believe our good fortune. Sarah is not only an incredibly kind person, she is also very knowledgeable and incredibly helpful. She listened to us first, then proceeded to make suggestions that were in our best interest (in other words, not pushing us in a direction that would be profitable to them only). We are confident that the piece we picked out will arrive in the condition we expect it (if not better) and will be installed with the same care and attention we received from Sarah. Oh, if you have any technical questions, I'm sure Sarah will call in Will, another kind human being who was more concerned about making sure the piece would actually work for us than he was about making the deal. If you're looking for a place to help you with your marble, granite, bath, or kitchen remodeling, this is the place to go (and ask for Sarah S.).
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Karen Vincent
Date: 2022-05-03 11:28:28
I went into the showroom overwhelmed with the selection of products Metro had. Bridget was very helpful in helping me pick out beautiful countertops for my new home. I left feeling relieved and very happy with my purchases. I would highly recommend Bridget!!
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Lori Cohen
Date: 2022-06-26 14:20:51
if I could give Cynthia Gleason a ten-star review I would. She is an amazing designer, consultant, and patient human being. Even though we had an architect it was Cynthia that pulled the entire kitchen together. Every detail is perfect. Style, colors, slab, handles. We've been living with our kitchen for a year now and every day we are amazed by its beauty and functionality.
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Nicole Gois
Date: 2022-05-18 17:53:56
The team at Metropolitan Cabinets and Countertops are incredibly knowledgeable, are there to answer any questions, and easy to work with. We are now working with them on our third project. We purchased the standard line for one project and one project was custom. We have been SO happy with the quality of their craftsmanship. Their designers truly listen. Our kitchens and baths are beautiful. We just finished our latest design with Pedro. It is a large project where his knowledge of design and function helped create plans that we cannot wait to enjoy. Bridget is a master at helping choose cabinet finish, countertops, tile and accessories that bring everything together. She was amazingly able to narrow down selections based on our vision and show us additional choices that we might not have considered.
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Kristen Wright
Date: 2018-05-23 10:00:42
Thorough, resourceful Kitchen designers who go above and beyond. Wonderful selection and custom, made in America cabinets. A must visit for anyone working on a kitchen or bath renovation
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Jeff Gates
Jeff Gates Construction.... We use Metropolitian Cabinets And countertops when remodeling kitchens and baths. Always Enjoy working with Ana Nunes In the Norwood Showroom Beautiful cabinets! And best selection to choose from!!
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Audrey Casey Hardy
Purchased an older home with small rooms and short ceilings. Ron was able to make the most of the space available and was a pleasure to work with. I am so appreciative of Ron’s expertise and assistance with designing my new kitchen. Along with the great customer service the overall quality of the cabinets is top notch.
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Karen A.
Date: 2022-01-28 02:31:42
Marie Kennedy was great to work with. She helped us with practical suggestions for our space. Our 1st floor renovation looks great!
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Ti I.
Date: 2020-10-11 18:45:39
I visited their showroom on my way back from MSI (granite distributor showroom). My sales rep was Sarah. I sent her the dimensions and the slab name and she got back to me very quickly with the price. The price was surprisingly competitive. I was expecting it to be high since they have a decked out showroom. She was able to put us on schedule for a very fast turnaround. She contacted her PM and scheduler, and got us on a very tight schedule. Other companies promised but didn't have a convincing confirmation on their guaranteed delivery. The quality of the work was incredible. There were 6 guys carrying five slabs of granite. They also left me with a sealer and a cleaning solutions. There was only one seam but the pattern and the seam are incredibly well matched and done.
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G P.
Date: 2019-02-24 03:26:06
best service best products very nice and friendly people they are there for you from the first moment
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Kathy G.
Date: 2017-08-16 23:31:56
Ana Nunes was our design consultant at Metropolitan Cabinets and Countertops. She was pleasant and very knowledgeable. We brought her our ideas and she helped us put them all into place. Ana had very good suggestions and worked with us to design the perfect kitchen for us. Everything was completed on schedule and we couldn't be happier with the end result. We would highly recommend Ana Nunes and Metropolitan Cabinets for your kitchen remodel. Kathy & Carl G.
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Jackie S.
Date: 2017-07-26 16:42:05
From the very beginning, meeting Bridget who helped us find the granite countertop we'd been looking for and hadn't found anything nearly as beautiful at five other place, to Chris and Ian who helped us through arranging the template, to the fabulous technician along with Will who helped us choose the arrangement of the granite on the countertop to the group of installers, led by Bruno, who came to our home- everyone was stellar! The customer service is beyond reproach, the choice of countertops almost endless and the professionalism of every single person was outstanding. They all seemed more than happy to be working for Metropolitain Cabinets and spoke highly of the owners.
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William M.
Date: 2017-07-19 11:26:35
I have worked with Metropolitan Cabinets for many years. I have referred all my clients to them and have had consistently great results. Their designers are creative and knowledgeable and really propel the process to production. The cabinets are consistently well made and the customer support is great. Metropolitan also does in-house stone fabrication and installation and all my experiences with that process have been positive as well.
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Jean T.
Date: 2017-07-19 00:29:32
I have been a licensed builder in the state of Massachusetts for over 20 years and I have done dozens and dozens of kitchens and baths with Metropolitan Cabinets and Countertops. My experience with Metropolitan has been nothing but fantastic. I send all of my customers to Metropolitan for Kitchen and Bath design and cabinet selections, and I can honestly say I don't recall any significant complaints. The staff are true professionals. From design to delivery to the quality materials they are committed to servicing the customer. The designers are top-notch. The delivery service is punctual and the quality of the products outstanding. Their countertop installation crews are among the best in the business. ( I've been around the block, and I know!!). As far as installation goes,there is always a hiccup or two, however the designers are always there to follow through to a successful end. Metropolitan has always left my clients and I happy on each and every project.
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Kinnon W.
Date: 2016-12-05 00:57:37
We are beyond pleased with our kitchen! Ana was so helpful and knowledgeable, and she guided us throughout the process with expertise!
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Kay D.
Date: 2016-03-28 14:44:15
Tracey Street at Metropolitan Cabinets and Countertops was an incredible help to us. We had an idea of what we wanted and she made it come to life even better than we imagined. She was a great listener and worked with our ideas while making suggestions that turned our project (new kitchen) into something really special. It is the details that make the job and she was invaluable to us in this respect. We were trying to meet a deadline and we appreciated that she always got back to us right away. The cabinets, themselves, from Metropolitan were just what we wanted. The finish (white painted) was flawless. The glass panes so pretty. We are so happy!
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Rick B.
Date: 2016-03-03 19:47:56
Brian Spellman helped us sort out the confusing world of countertops for our kitchen renovation. There are a lot of players in this space, but few are better than the rest. Not only was he patient with our back and forth, he responded to our emails with photos and other relevant information to ultimately get us there. Pricing beat the competition - but more than that it was his level of service that sold us on Metropolitan. Great showroom too. Highly recommend!!
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Len S.
Date: 2015-11-18 17:06:29
I had them design and install an engineered stone countertop in our kitchen. They run a very professional operation and turn out a great product. They came when they said that they would and did a great job. Excellent product. They may not be the cheapest, but they are certainly one of the very best in this business. Highly recommended.
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debra s.
Date: 2015-05-01 21:32:06
I had the most positive experience with all these people here. Brian was cordial and professional. It was a most painless experience and the marble countertop is absolutely beautiful. I highly recommend their services. I went to many others first and compared everything, and I wish I could say that the contractors from other businesses that I used were as great, but this particular aspect of the kitchen renovation went as smoothly as it could have. Beautiful job guys- I thank you!! The marble countertops and cutting board is just spectacular.
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Geoffrey B.
Date: 2013-11-17 14:44:54
Based on the recommendation of our wonderful kitchen renovation contractor, my wife and I used Metropolitan for our cabinets and granite countertops. We are very happy with the workmanship, fit and look of our cabinets, as well as with our spectacular granite countertops. On top of that, they have an extensive collection of cabinet handles to pick from (who knew that there were so many different types of handles), the cost of all of these items was reasonable and delivery was on time and without any hassles. Moreover, the cabinets are made locally, which meant that some last minute additions could easily be accommodated. They also have a great collection of really beautiful granite slabs from all over the world that they cut for your custom countertops. We love our granite countertop and it gets lots of complements from visitors to our home. In short, this is the place to go for kitchen cabinets (and handles) as well as for granite countertops. If you are thinking about a possible kitchen renovation, you should measure your current space, and then visit their big open showroom in Norwood. I suggest that you call Metropolitan in advance to set up a time when you can go over your needs with one of their employees (we used Marie Kennedy who was very helpful and put no pressure on us). The showroom is also very helpful in that it contains many different kinds of cabinets, countertops and kitchen designs, and thus can help you decide exactly what you want in a new kitchen.
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Cheryl K.
Date: 2013-07-26 15:04:59
Stunning craftsmanship. Superb customer service. After 5 years of being stuck in analysis paralysis about our full kitchen reno, our contractor/friend encouraged us to go talk to Liz at Met Cabinet. From there we never looked back and we have the kitchen of our dreams. Liz was phenomenal to work with from start to finish. With a seasoned, keen eye for critical design and functional considerations and a calm and patient approach (this can be a stressful experience), Liz was our trusted advisor and guide through the entire process. Big plusses for us were that they supply and install the counter tops as well which resulted in a savings in cost as well as time/coordination. We had very specific and non-standard ideas about what we wanted, and we were allowed to present sketches and work with the cabinet makers to create our own custom designs. One of our requests was for an inverted taper leg on our island which Met Cabinet had never executed before. They worked with us on the design and created a one of a kind island that we absolutely adore. Our contractor has worked with Liz and Met Cabinet in the past and continued to express that their cabinets are top-notch and his own experience in working with them is wonderful. The cabinets are beyond beautiful and the cost was in line with what we would have paid for out of the box cabinetry. Go to Met - ask for Liz. Love your kitchen!
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Adam L.
Date: 2012-02-01 15:23:01
The mark of a good company is not always the price or speed that a product can be delivered it is the service provided to ensure that the customer is satisfied with the product. Not only did Metropolitan provide us with a quality product in a timely fashion at a good price, but they have stood behind their name and worked with us to accommodate the challenges our new kitchen posed. In today's market high quality service is hard to come by and should be rewarded. I have already recommended them to two friends and will be happy to more referrals.
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Doug B.
Date: 2012-01-25 20:47:58
I recently updated my kitchen in my condo and was recommended to Metropolitan Cabinets. I was amazed at how big the showroom was and the different styles that were displayed. I met with Ron and he walked me thru the design process. He had so many good ideas and suggestions that just blew me away. I've never done anything like this before so I would have been lost. I'm so excited as the kitchen is terrific. It is a contemporary style with Caesar Stone countertops. It can't wait to show all my friends at my Super Bowl Party next week.
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Tracy C.
Date: 2012-01-25 15:42:40
We are a local residential development company of luxury homes and estates that has been working exclusively with Met Cabinet for well over 10 years. Sandy Halperin is our exclusive designer there. Throughout the years we have received numerous accolades on not only the incredible kitchens, baths, and custom built-in', but also the service they received from all at Met Cabinet. I can personally attest to their service. When I was remodeling my 1907 Arts and Craftsman colonial, Sandy helped me design my kitchen and bathrooms. I wanted to preserve the period and amazing architecture of the house. When we were trying to pick the best cabinets for the kitchen, Sandy suggested we take one of the original cabinet doors off of the butler's pantry and bring it into the showroom. The result, one of the most beautiful kitchens I had ever seen. They also manufacture their own cabinets on sight in Norwood and we are a firm believer in buying local! Whether you're building a new home, remodeling an older one, a vacation home, a condo...if you're looking for a place that has integrity, exceptional service, and outstanding results, Met Cabinet is the place!
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Stephanie L.
Date: 2012-01-12 20:06:00
Great service altogether. They actually worked with us to keep the prices in line and we were able to use some of the remnants in the "yard" for bathroom counter tops. Great follow up too when one cabinet we ordered proved to be defective. They replaced it at their cost.
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Steve A.
Date: 2011-03-03 15:53:58
Excellent planning services (see Janet). They helped us plan a beautiful kitchen and coordinated the planning with the appliances that we purchased. High end kitchen cabinets, well-made and carefully constructed. They are not cheap, but as always you get what you pay for, and they stand behind their materials. We had a few minor issues after installation and they sent a service person who quickly cleared them up. I would definitely use them again.
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Jill S.
Date: 2018-03-28 15:26:15
We are very happy with our experience at Metropolitan Cabinets! The quality of the cabinets is fantastic. The cabinets are beautiful and exceeded our expectations. The price might be a little high but you get what you pay for! The process was fairly easy and Kathy was accommodating to our schedules. We had a very good idea of what we were looking for so there was not a ton to do in the design department but we met with Kathy a number of times to tweak the plan. Their time frame was exact, all of the cabinets were clearly labeled, and we got exactly what we wanted. We had a very good experience and would highly recommend them.
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Michael J.
Date: 2018-02-09 19:58:57
We purchased our countertops from Metropolitan. They were amazing every step of the process. Great product and great service. We shopped around a lot for the right countertop, and we are very pleased we chose to work with Metropolitan. First they had the best showroom of any other countertop company (we went to the Norwood showroom). Then Bridget was extremely helpful in explaining everything about counters, and prepared us a quote right on the spot. The next step of the process was when Chris came out to measure. He was professional and knowledgeable. He had some great ideas for the details of our counters, and showed us in detail what to expect. He also pointed out that our kitchen remodel contractor built our bar unlevel, but he was able to work around it, under the assumption that our contractor could fix it properly. Probably the best part of the process was the visit manufacturing plant to see our slabs, and view the actual template over the slabs. Ian also went through great detail in making sure that we got exactly what we wanted. Then you sign off on everything you discuss, so there are no surprises. Does every countertop company do that? I don't know, but we were impressed that Metropolitan does this. The countertop installers were possibly the most professional trade I have ever had in my home. The very first thing they did was bring up a stack of cardboard to protect every inch of our floors. They had built a full size wood frame replica of our counter to determine the best way to carry the counter. This was great, because we have a narrow staircase with a turn, so this process showed them they only needed to remove one door. The rest of the installation went great, and I can't say enough about how professional Metropolitan's team was. We did, however, have a couple of minor issues with the counters after they were installed. I contacted Metropolitan, and Brian came out right away. He addressed one of the issues on the spot, and did his best to help us with the others. I can't say enough good things about Metropolitan. They are a customer first company. They not only met our expectations, but they exceeded them.
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Jeanne Q.
Date: 2012-01-12 14:59:12
We received excellent service from both Janet and Bridget and LOVE our counter top!
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Ariel G.
Date: 2010-01-28 15:06:49
My Grandmother bought her cabinets from Metropolitan (as well as her counter top) her contractor sent here here. they are their customers but they help the homeowner design their kitchen space. It all went very smoothly . She chose cabinets from their own line that they make in their Norwood location. I believe it is called the Royal line. She was happy to buy local and support local family owned business as well. She got a beveled edge laminate counter top that looked amazing . They delivered to her new home on the cape. (which was very nice and surprising). She is going to do her bathroom vanity within the next half year and will definitly be going back here. i only know so much because she depended on her grand daughter to help her make color/style decisions. i will definitely recommend this place in the future! only 4 stars because i haven't shopped for kitchens before.
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Georgia T.
Date: 2020-08-08 03:26:12
1/15/2020 .i remodel my kitchen 8 months ago and I choose metropolitan cabinets in Westwood .Be aware of this place.They are very sneaky.The service is awful ,special one girl at the front desk named Samantha very stupid ,she is try to give projects to the designers which they don't have any and may be for a reason.When you enter the showroom the first thing they say you have a designer.She recommend us a "designer". Anna nunes She couldn' t give us ideas almost for enything except a model kitchen in a showroom. Prices are very high and they don't tell you the truth about the countertops because they want to sell quartz for example and not so much quartzite .customer be aware
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Maureen K.
Date: 2019-10-12 19:23:13
We love our cabinet. Amazing quality. Great price point. We did not enjoy our experience with the representative that we worked with. We discussed timeline and cost as our biggest priority for this very small bathroom renovation. With several gaps in communication leading to a week of delays as we went with a cabinet that was not made onsite. With no phone or email correspondence after checking in, they left us frustrated and fearing that they took our money and ran. I am a medical professional and in my line of work I would have been fired for this type of behavior. We will be doing a major kitchen renovation in the future. We will consider working with them again in the future only because we love our cabinet in the end but with another designer.
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Michael B.
Date: 2016-12-21 18:48:13
We worked with Bob Menard as our "kitchen designer" and he was totally incompetent. He ordered the wrong cabinets for us. And even the ones he ordered he forgot to order handles or ask us what kind of handles we wanted. We had to send them back and wait another six weeks for the new ones. In a business where attention to detail is important, he lacked attention to detail. He came and measured our kitchen, but failed to inform us that since we had old house, we would need to square the chimney before installing the cabinets, which resulted in a lot of extra cost. He often failed to communicate with us and failed to make a final check on the cabinets, which I understand is standard. (Others at Met Cabinets told us this.) He may be one "rotten apple." When all the things went wrong others higher up fixed the problems. They were all fine. These other workers who came to fix the problems were very competent. although they never compensated us for all our extra costs and the extra time it took because of Mr. Menard's mistakes and inattention to detail. (in kitchen design for example, it is normal to ask about cabinet height over the sink. Mr. Menard never asked us about this or other details. The guy at Home Depot told me he would have consulted with us about cabinet height over sink. And so it went. The final result was good and the cabinet quality and counters we bought were fine. Kitchen designers other than Mr. Menard might be excellent, and the fact that the higher ups fixed the problems says something good about the company. Maybe we were unlucky to get the wrong kitchen designer. If they keep him on their staff, they are only asking for problems and unhappy customers and extra work for Met Cabinets who will likely have to fix the problems he will likely create.
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Brian S.
Date: 2018-05-11 00:56:00
Had a luke warm experience and felt obliged to warn consumers about a very flawed communications policy that needs to be addressed at Metropolitan. Metropolitan informs customers at inception of their engagement model, that they work with your contractors directly and not with you. So, from the very beginning, customers are out of the communications loop with their projects. Contractors are very busy, balancing work across multiple projects and as such, don't always pay appropriate attention to details shared through email exchanges and conversations with Metropolitan. If they miss a detail or get a major requirement about your project wrong, you as the customer, have no idea until install date (2+ months later) that an error has occurred. When confronting Metropolitan regarding the disconnect, you are frankly, screwed, and they put the blame on your contractor for not paying attention to details provided in their emails. I'm a "checks and balances" guy and would have embraced an opportunity to act as a second set of eyes on these contractor/Metropolitan communications but, as a consumer, you are not afforded this opportunity. $5,000 later...on a custom vanity for our master bath, we are forced to accept an outcome we did not desire. This policy needs to change and, if you are considering paying the premium for a custom solution, buyer beware.
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Irene O.
Date: 2017-06-26 20:36:31
Awful service and the price is way too high. We expected a high price tag, but we've been getting estimates from other high end custom kitchen cabinet places in New England and Metropolitan came at almost twice the cost of others. The service was really bad too. We came with plans, looking for an estimate. Asked our "designer" if we should make any changes to the plans, she had no recommendations and told us that she'll have a quote to us in a week. Two weeks later we were still waiting, after many phone calls/emails.
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Linda P.
Date: 2016-02-07 17:33:52
We used Metropolitan a few years back for our kitchen counter tops as well as our bathroom vanities & the entire experience was AWFUL from the start. Besides the obvious fact that they are a bit overpriced the stone operations manager Brian is a nightmare to work with. After my husband & I picked out our materials I went to do the layout with Brian and he was all over the personality spectrum from mean & angry to flirtatious & giddy. Plus, he had the very distinct odor of marijuana on him, it was just awful. I will literally never do business with them again as long as he is there. It is such a shame, because it has the potential to be a great local business with an American made product, the counter tops themselves were beautiful, they just need to get someone reliable in there managing the operation.
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Eric L.
Date: 2016-01-09 13:21:18
Beware! these people are crooks. They purchased a servo drive from me via ebay. I expedited it to them on my dime because I knew their machine would be in a down state. They Fried the expensive drive because they refused to pay a technician to install it correctly, and then they opened up a case against me in Ebay. Since Ebay favors buyers, they quickly snatched the money from my account, and then demanded that I pay for return shipping for my fried servo drive. Even after I did that, they still didn't return the item. End of day: I lost a $2600 unit to a company. I lost the $2600. I lost my 14 year PERFECT relationship with over 400 transactions on Ebay. This company is composed of dishonest thieves. But don't worry, I'm not done with them by a LONG SHOT!
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Skys T.
Date: 2011-12-15 21:23:30
I had the unpleasant experience of dealing with a gremlin named Diane (Natick location) who never even smiled at me and had an evil snarl on her face the whole time. I found her to be very child like, and extremely rude! Diane seemed really full of herself and unwilling to help. I got the impression that she was having psychiatric problems or just very unhappy with her life situation and she was letting it affect her work. I could not take her condesending attitude longer than 5 minutes.
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505 University Ave, Norwood, MA 02062