Metro Floors
since 1981
Examples of works performed by Metro Floors
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About Metro Floors — Ranked №1 Countertop Fabricator and Installer in Lancaster, CA
total score
Exact value: 66.862172 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Metro Floors, founded in 1981, ranked number 1 in Lancaster, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Metro Floors among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Metro Floors: Total Score & Key Ratings
The Total Score of 66.86 out of 100 achieved by Metro Floors in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Metro Floors has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.5 out of 5.
You can read detailed information and evaluations from our independent research of Metro Floors’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Metro Floors directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Metro Floors
They have been providing high-quality services ever since they rolled out their first carpet in 1878. Now, in addition to flooring, the company also provides countertop services. You may go to their store and talk to a member of the professional, friendly staff while inspecting the hundreds of different countertop options they have. They are experts in putting in one-of-a-kind countertops in any setting, be it a home or a business. They have the domestic and exotic countertops you need, whether you're going for a more subtle or eye-popping design. The business has a high Google page rank for the keyword "countertops companies" and has a high approval rating from its customers.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 48
YELP
reviews: 62
reviews: 15
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Metro Floors
Small business
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Cash-only
Checks
Accepts Credit Cards
Open to All
In store shopping
Flooring
Flooring store
Carpet store
Flooring contractor
Rug store
Tile store
Wood and laminate flooring supplier
Reviews about Metro Floors
All (63)
Google (9)
Facebook (5)
Yelp (49)
Rosemary Maish
Date: 2024-06-06 04:06:16
I can't say enough about metro floors,yesterday I had a a very helpful man ,kneed a very small seam of carpet repair ,his name was Shawn,he immediately txt one of his men to come over,my carpet is 22 years old and great shape,which we bought way back then,they have been in business for many years.This is why you can trust ,they have been around,didn't pressure to buy anything,but when comes needed I go there. I THANK FRANCISCO for doing a great job,and been doing this for a long time.THANK YOU METRO FLOORS🤗
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Betty Price
Date: 2020-08-01 18:09:45
Roxane came out to give us an estimate to replace our counterops. She's very knowledgeable, professional and friendly. Pedro, was the installer again can't express how very professional and accommodating they were. They cleaned up after demo and install. I would recommend Metro Floors hands down. I love my new granite countertops!!
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Julia Negom
Date: 2020-09-24 14:43:02
Metro floors has replaced our office flooring and did a great job. Sean was very attentive and accommodative to bring his workers after hours and on weekends, accomplishing the replacement in portions, do we could continue our business with minimum impact. All concerns were resolved in timely manner. Workers were polite and respectful. I highly recommend Metro floors for your flooring needs.
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Mark Armstrong
Date: 2019-10-15 21:56:45
Mike was very professional once again. We have used metro floors to carpet our house twice and tile installation. We recently carpeted my Dads house. Raphael was top notch installer. I highly recommend metro floors for all your flooring needs.
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patrick larkin
Date: 2022-09-18 01:27:51
This review is based on two excellent experiences with Metro Floors. In 2020, my wife and I helped with the renovation of her parents' home and we decided to go with light LVP flooring that Thom installed. His work was immaculate and he paid so much attention to detail. The house has many curves and odd cuts and each was done perfectly. He even practically rebuilt the stairs to make the flooring look better (see images). In July, we had Metro floors out again for our new-to-us home. My wife worked with Shaun in the showroom to find cost-effective solutions to replace the pink 1984 carpet and linoleum that we had. He was very professional and had Francisco and his team out to work on the project within a week. From start to finish, Francisco's team completed the job in 3 days (see images) and the end result was wonderful. We have been very satisfied with Metro Floors and would use them again in the future!
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Jean Bossert
Date: 2024-05-18 21:47:23
Parker was awesome! He got us looking straight away. Clear about what we could buy and take hOme with us. Friendly and enthusiastic. Thanks Parker. Thanks METRO. Mike and Jeannie Bossert Saturday, May 18, 2024, 2:15 p.m.
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Enrique Hernandez
Date: 2023-08-04 03:26:47
Metro floors did a great job!!! The installer was knowledgeable, professional and personable. They were recommended to me, and I’m recommending to you.
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Julie Lindgren
Date: 2020-09-27 16:39:55
Sean is the best salesman ever. The installers were very congenial and hard workers. Great experience will continue to do business with the best Metro Floors. Update, did the kitchen floors also, what a great job!
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Paul Powers
Date: 2020-12-10 02:09:02
I had ordered several carpet pads online from various sources. Frustrated with those, I tried local. The people here took the time and asked me what I was looking for. I suggested one option, but they went out of their way to show me that they could order it for me and it was a more expensive approach. They then proceeded to show me there were more affordable options in another direction. So friendly, helpful and affordable, I’d be surprised if I went anywhere else.
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Julie Bee
Sean Rydell @ Metro is always my go to for all things flooring! He is quick, efficient and makes great recommendations on materials. Shout out to Roxane Tapia @ Metro also!
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Kathy Muro Baca
Just wanted to say that I was very happy with Sean Ryder at Metro Floors. He helped us choose our flooring and made our decision so easy. I would highly recommend if you need flooring....choose Metro Floors and ask for Sean. Thank you Sean.
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Roxane Tapia
Fantastic Company to work with. Nothing but the best quality products in stock!!! Installers all top notch. Never a complaint.
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John Parish
Several of our friends recommended metro floors. We met Sean when we checked them out and he seemed very knowledgeable. We continued to shop around town and actually found the carpet we fell in love with at another store. We went back to see Sean to see if he could make that carpet happen for us. Sean went out of his way to make everything happen for us and meet our deadlines. We are so glad of our decision. The installers did a top notch job and were very professional and artists in there craft. Anyone looking for flooring should go to metro floors and ask for Sean
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Shay Green
Everyone at Metro floors were great to work with. Sean Rydell was very helpful in picking out just the right tile and carpet and was easily accessible whenever we had a question or needed any assistance. Larry the tile guy worked with us to create just the right designs for each of our rooms. The work was actually completed ahead of the time quoted! (Seriously, when does that happen?) Sean showed up during both the tile and carpet installations to make sure we were happy with the job and called to keep us updated the whole time. We definitely felt that the customer service and workmanship was excellent.
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Stephanie A.
Date: 2024-03-19 20:43:13
I have had the best experience with Sean at Metro Floors. He went above and beyond and provided exceptional customer service. I was probably a bit of headache to work with as I was very undecisive on what I wanted. However, it did not faze him, and he helped me so much to make sure I was happy with my purchase. He was also very responsive and quick to get me extra things I needed without hesitation. I highly recommend Metro Floors and working with Sean!
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Linda C.
Date: 2023-09-15 01:49:26
Metro Floors did right by us once again! We used them 12 years ago and we're very happy with their quality of service then. When it came time to look for carpeting again we thought we would go with Lowe's. We found an inexpensive carpet that we liked. When we received the quote to install the labor was more than the carpet. We went back to Metro floors spine with Sean and he gave us a great price on carpeting! He came out did the measurements and he beat out Lowe's price. The installers Richard and Aaron came out today and did a spectacular job installing. 2 very hard working and professional men. I couldn't be more pleased with the way it turned out. Thank you again Metro floors, Sean , Richard and Aaron!
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Johnnie C.
Date: 2023-08-28 01:42:14
Amazing service, very professional, great and reasonable products!! It came out really nice. Thank you so much, Roxane and Richard, from Metro Floors. You guys went an extra mile to make sure all our needs and concerns are addressed. We love our new laminate flooring!!
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Sarah K.
Date: 2022-12-05 09:55:54
Richard did a great job with the installation. Very friendly as well. Roxanne did a great job with helping try to pick out the right color.
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Patrick L.
Date: 2022-09-18 01:31:44
This review is based on two excellent experiences with Metro Floors. In 2020, my wife and I helped with the renovation of her parents' home and we decided to go with light LVP flooring that Thom installed. His work was immaculate and he paid so much attention to detail. The house has many curves and odd cuts and each was done perfectly. He even practically rebuilt the stairs to make the flooring look better (see images). In July, we had Metro floors out again for our new-to-us home. My wife worked with Shaun in the showroom to find cost-effective solutions to replace the pink 1984 carpet and linoleum that we had. He was very professional and had Francisco and his team out to work on the project within a week. From start to finish, Francisco's team completed the job in 3 days (see images) and the end result was wonderful. We have been very satisfied with Metro Floors and would use them again in the future!
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Shila O.
Date: 2022-08-23 01:26:55
This is my second review for metro! Always a pleasure doing work with them. They removed all the carpet from my stairs,landing, and upstairs hallway - added the hardwood flooring, risers, bullnose for the steps, baseboards, and worked with our uneven steps! came out amazing. Thank you Francisco and his team, and of course SEAN! - For always making schedules work with such a great outcome. could not recommend metro floors more! Thanks guys! (Please see the before and after pics, they don't do this transformation justice)
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Don C.
Date: 2022-06-23 14:00:08
Metro is the best company for flooring in the antelope valley iv used them for 30 years there warranty is the best and there is no problem with them honoring it there price is also very competitive they sell the products I look for and the selection is the best in southern CA Mike is awesome and Sean is fantastic I highly recommend metro
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Amy M.
Date: 2022-02-23 19:01:58
After a very difficult time with another floor company in town, Sean and Francisco stepped in to help and saved the day. They seriously worked magic. Sean was able to get my carpet delivered and installed within just a couple days. Integrity and honesty in a business are so important. Problems do arise and how they treat you matters. Customer service matters. Metro Floors has all of that and more. Give Sean a call. He and his team will make it happen with utmost care. I won't ever use anyone else and I suggest you don't either.
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Lara G.
Date: 2022-02-14 17:32:50
We could not be happier with Sean & Francisco for their pricing, expertise and amazing service. These guys are the BEST. We just bought our new home. From Sean picking out the exact colors without seeing my house was truly nothing but spectacular. And a thick pad they used is like walking on a cloud. Easiest experience and installation process. Thank You Metro Floors for making our house look beautiful!
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Bianca F.
Date: 2021-12-29 18:24:08
If I could give these guys any more stars they'd get all of them! The remodeling of my kitchen had taken WAY TOO LONG, and the flooring was the last puzzle piece. Every time Sean gave me a call to see where I was at, I would apologize for having to push the date back further and further, but Sean was so supportive and patient! He was the only one that would call every month to check in. They are reliable, consistent, and actually care about their customers. When it was time for the floors to get in, the guys were so fast and so efficient! My floors look BEAUTIFUL! They were the cherry on top of my home renovations. I will be using them again for my bathroom renovations and will be recommending them to anyone who will listen! These are your guys!
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Glow M.
Date: 2021-07-06 19:46:21
The overall experience was great. Roxane helped us so much and got us scheduled right away. The employees they sent out were super professional, clean and attentive. Thanks so much for the great service!
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Michael R.
Date: 2021-06-23 02:24:21
Owner was awesome and personable. We chose a multi-gray carpet for our stairs and all upstairs bedrooms. The price was affordable and turnaround time was quick. Everything turned out great. I've already recommended Metro-Floors to others.
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Kristy W.
Date: 2021-02-17 21:11:26
We recently replaced carpeting that we bought almost 20 years ago at Metro Floors. They have an excellent selection of floor covering and a very knowledgeable sales staff. Everyone in the store is helpful and friendly. The installers did an excellent job. They didn't make a single mark on our new baseboards and paint job. Highly recommend Metro Floors!!!!
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Lisa C.
Date: 2021-02-12 05:02:03
I highly recommend calling Sean. He was extremely helpful and friendly. I had a good experience From him measuring to visiting the store. I absolutely love my new floors.
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Julie R.
Date: 2021-01-09 22:30:37
Sean Rydell at Metro Floors is my go to for all things flooring! His professionalism, recommendations, and follow ups on all jobs is just amazing! Metro Floors has an awesome selection and a very inviting showroom. Thanks Sean!
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Annika O.
Date: 2020-12-30 18:13:11
I would like to brag about SEAN from Metro Floors. This company is one of the best flooring company AV has to offer. Let me tell you how great they are. So I got three estimates for flooring throughout AV and I decided to go with Metro Floors because I felt so comfortable with Sean and his great customer service skills. They have a big showroom and Sean invited me to come on by to check out flooring and I was there looking at numerous floorings. I was never rushed, he took the time to listen to my every needs and he delivered. There were a lot of complications with me buying my home, but Sean assured me that he will be available for me at anytime to install my flooring. I finally got my house 12/16/2020 and Sean had my flooring installed a few days before Christmas and my home was ready to move it. My home is 2200 sqft and all flooring was done. It was the best feeling and non stressful situation for me. He communicated with me everyday and they were never late to the job site. Everyone was professional and very courteous. Trust me if you need a flooring company choose Metro Floors you won't regret it. When you call Metro Floors ask for Sean!
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Paul P.
Date: 2020-12-10 02:13:25
These people are the best with the best prices and AAA+++ quality products. Make sure you visit them for your carpeting needs.
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Kriss V.
Date: 2020-11-08 02:09:45
It was a busy day but Parker managed the flow of customers nicely. They moved the furniture and went to work. They ate lunch in their truck and got right back to work. I have used Metro Floors for all of my carpet and would highly recommend them.
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Juli S.
Date: 2020-09-18 19:08:20
Loving my new carpet by Metro Floors. Best service ever from the time I stepped onto the showroom. I am so happy with how everything came out. Thanks guys
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Esmeralda P.
Date: 2020-06-12 00:14:35
Walked in to Metro Floors and was instantly greeted by Roxane she was really nice and helped us pick out a carpet for our closet. She told us the guy would be there the next day to install it in our house and he was on time. The carpet looks great! I definitely recommend this place!
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Lauri M.
Date: 2020-05-30 14:43:34
We recently completed an entire home remodel with Metro Floors laying the groundwork with our gorgeous porcelain flooring throughout. As if it isn't enough to have these floors in our home, we were able to experience the outstanding customer service each step of the way in working with Mike and Manny from Metro. As early as three months prior to install, these guys made multiple visits to the home just to be sure we had the most suitable design plan for these truly special floors. The level of communication and care that went into this entire experience with Metro was off the charts above and beyond our expectations. There were only five stars to click on this thing-but they deserve 10. Thank you, Metro Floors! Pictures to follow!
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Suzann F.
Date: 2020-04-30 01:26:15
In 2006 Sean did my carpet wouldn't call anyone else. February did my MIL quarters. Today both my bathrooms such great customer service and prices. Call Sean Rydell and his crew. BEST IN AV
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Geri K.
Date: 2020-03-28 22:19:57
Highly Recommend, my salesman Parker will take care of you! My installer Hector and his crew did a great job with installation. Helpful, Professional, great selection and prices. Highly Recommend
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Chris L.
Date: 2020-02-23 15:45:35
While on the hunt for the wood floors right for our family, we visited Metro Floors. Sean showed us where the wood floor was and didn't hover. He was really patient as I took home sample after sample trying to find the right one. When we finally picked one, Sean worked with the distributor to get us the best deal he could. Installation was handled by Tom. He did such a great job. The floor looks amazing. The transitions from wood to tile throughout the house are seamless. New baseboards make this place look like new. Thank you Metro Floors.
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Paul B.
Date: 2019-12-16 23:14:20
Roxane made it extremely easy to get my carpet replaced! Pricing was very competitive. Quality of the carpet was great. And the quality of service was impeccable. I wasn't around when the carpet was being installed and was a little concerned as I am normally around for large projects like this but her team was extremely professional. Amazing job, super clean! Roxane and her team completely transformed my house! Thanks Roxane!
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Amy P.
Date: 2019-07-16 06:43:08
My boyfriend and I recently moved into our first house and We expectedly needed carpeting asap before we could even move in. Our realtor suggested using Metro floors and so we gave him a call. I told him of our dire situation and with out hesitation he immediately came out and showed us what he had available. We chose the perfect fit and the very next day his guys were there to install the carpet. They hustled and got it done quick. The guys were extremely nice and professional, cleaned their mess after all was done and would have never been able to tell that they were there. I wish I could give them more than 5 stars for how amazing they were. We never encountered a company before that made us feel so important and trusted. We didn't pay until well after the install. We felt so relaxed and beyond happy with our new carpet. Thank you again Metro, I've already told everyone I know about you guys. The next flooring we ever need will only be through you!
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Kathryn H.
Date: 2019-07-12 20:12:07
Best experience I've ever had having work done at my home. Very professional all the way through. The guys were clean in their work and very efficient. The floors, baseboards, and carpet turned out beautifully. Way to run a business, Sean Rydell. I couldn't be more impressed!
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Joseph H.
Date: 2019-06-26 18:17:20
Excellent service! In and out in a matter of minutes... Heard about this place on the radio ( thanks big D and Bubba). Definitely would come back!
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Rae L.
Date: 2019-05-31 22:34:54
Just had new floors installed by Metro Floors in Lancaster, Thanks Roxane for helping me pick out my flooring and to the installers. Christen and his helper (sorry I don't know his name). This was a very pleasant experience and would recommend Metro Floors to everyone looking for flooring, carpet etc. I couldn't be happier with mine.
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Doris P.
Date: 2019-05-23 01:17:44
First, let me start by saying I DID NOT begin here! We had someone come out and measure, and I wasn't comfortable that all he was saying to my grandparents was quite right. From the measurements, to saying "These two samples are the closest you're gonna get to what you had." I thought, there's no way! The price would have seemed close to OK, that is until I actually got close and touched the carpet, let alone compared the color and quality to we asked them to match. So I began looking... EVERYWHERE! And when I did, I learned a LOT. When I did, sadly, I just confirmed more and more that over the past couple of years, too many people seem nice but take advantage of what they CAN get from you, or think you're home looks nice so they can charge more, start adding in extras that you didn't need (but hey we wouldn't know). Prices seem to be more about what they could get away with adding, or what block we lived on, that all I hoped for, which was the best price for a job well done based on what it cost, and nothing more. At this point, I'd have done business with a jerk who was straight forward before someone with a kind voice and a smile who was willing to say anything to get the sale. I called and drove all over! We live in Woodland Hills, and I drove from local stores to Thousand Oaks all the way to Commerce, then from Simi Valley to Pasadena not to mention others and spoke to several more over the 2 months it took me to feel we found the right place and someone honest. Ours was a little more complicated, and I found too many people trying to convince us we wouldn't find what we wanted and showed us what we my grandparents needed to settle for. They're in their 90's and I didn't feel OK letting them get taken advantage of, and when I began looking elsewhere, and driving further, I began to find I was correct in thinking they just weren't being told the truth. So let me just say that in case it helps someone else, I've gone ALL OVER. From large stores to outlets, and looked for not only the best price, but someone who took the time to understand what we thought were common sense questions. We didn't want a good price to equal crappy carpet, we wanted someone willing to take the extra time to find us the best they could in our price range, and who'd take the time to hunt for they type and color we wanted. So when I tell you that we ended up deciding to stop looking elsewhere once I found and had my first couple conversations with and a first estimate with Roxanne, I knew I'd keep looking but it would all be with her! So, if you've already started looking elsewhere, and are about to go with someone else, I'm telling you to at least CALL her first! And if you haven't started yet, save yourself some time and just start here! If you want someone who will make the process enjoyable because they know their stuff, a pleasure to deal with and just a sweetheart, all boxes checked here. Also, if not finding the type/color you want elsewhere, THIS IS THE COLOR CENTER for Mowhawk, so they will have more IN STOCK samples of anything and everything by Shaw, Mowhawk, Karastan, whatever!! Now add to that that Roxanne is just precious and it matters to her that she can end making you happy when all has been said and done, and not just long enough to book the job and get a check. PS you'd think I have all the time in the world writing all this, but I've been meaning to write this for 4 weeks now, and just felt she deserved it and wished I could help others not get jerked around by finally putting it in writing! By the way, she sent Raphael as the head installer who was someone she felt especially confident in. He was great, and beyond honest and so helpful! Thanks to the both of you! OMG our carpet is just SOOOO soft!
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Tammany F.
Date: 2019-05-17 23:52:25
We had a great experience with Mr. Parker and he did not try to upsell us. We told him what we wanted to spend and he respected that. He showed us what was avail and that actually, it was not only reasonable and durable but one of the most popular choices. We really liked its looks, feel and quality. Parker even offered to come on Mother's Day, but we said no, go spend time with your family. So they came on Wednesday and began Thursday. The men Rafael and Ivan did a fabulous job and respectfully moved our furniture around so they could do the job. They knew it would be a 2-day job so they did the bedrooms first so we could set them back up for obvious reasons. It looks beautiful and elegant. Initially, we were going to Carpeteria, but we found the owner to be disinterested in our needs to bother and their sales lady was just rude beyond words. I'll take "Tommy Mohawk" over Carpeterias Jeannie Man any day. I plan on sitting on Metro carpet not flying on fly by night carpet that is sold by people who really don't care if they sell to you or not. Thank You, Metro for actually selling us a great Carpet and for less than your competitor and with friendly welcoming not put upon service.
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Constance W.
Date: 2019-03-21 02:32:36
Best carpet purchasing experience and install ever!!! We needed to replace carpeting in 3 bedrooms and 2 bonus rooms and match it to the master bedroom, staircase and hallways which had been replaced a year ago after some remodeling. Sean was terrific assisting in matching the old new carpet that was no longer available. The install was perfect! Then heart break... red spots started showing up on the carpet. I called Sean in a panic. He and Mike came out almost immediately to see what the issue was. We concluded that it was tiny ink "balls" from and old ink pen that when touched burst. I called a carpet cleaner that Sean had recommended. He was able to get out all the spots except for 2 areas. Sean had the carpet installers come out and patch the 3 foot square area. It's perfect! I highly recommend Metro-floors!!
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Katrina F.
Date: 2019-03-09 00:23:31
They are the best! Huge selection and very knowledgeable staff!!! Parker is hands down the best! He helped my mom 11 years ago and her carpet still looks new! I highly recommend them for any of your flooring and countertop needs!
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Terry S.
Date: 2019-01-31 03:07:53
I had problems with a floor installation. Metro helped me go over what was wrong and get my money back. Sean was very helpful. He answered any questions I had and sent Tom over to do the new installation. The work looks beautiful! My house was straightened up and cleaned every day at the end of working. They went above and beyond the usual as i can't move anything heavy. They finished quickly and were professional. I am very pleased and would recommend Metro Floors to all my friends. Thank you for all your help and hard work.
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Emanuel P.
Date: 2018-12-20 17:45:20
Roxanne at Metro floors did a great job on my rental property i will difently use them for my other jobs :)
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Christopher B.
Date: 2018-12-12 18:03:27
We are new to the area just renovated our home. Metro floors, specifically DL Parker, were highly recommend by our realtor. We were so lucky and there is no way anyone would have done a better job. Quick, fair quote, and lots of flexibility in job completion (we had several different jobs being complete and the floor was installed in parts). Manuel and his crew removed 2300sqft of tile and reinstalled new tile and baseboard. It was ALOT of work. They moved furniture and worked around my wild children. Always on time and clean. Zero issues. My other contractors were even impressed with the floor work. I would recommend to anyone.
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Cyndee L.
Date: 2018-10-09 18:31:52
Kiddos to Roxanne at Metro Floors. Roxanne took good care of my son's needs for his new home. He needed wood look tile and carpet. I have not seen the carpet yet, but I did see the tile and her expertise in design proved to be very professional . His tile looks amazing . The crew was awesome that did the actual work. Very happy with the customer service provided to my son by Roxanne. Thanks , mom. Aka Mrs.Ogden.
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Michelle B.
Date: 2018-09-10 17:11:01
Outstanding customer service, great selection and terrific prices. My husband and I spent some time the last two Saturdays at Metro Floors. We are building a home out of state and needed somewhere local to view our choices for tile, etc. Not only did the owner check with us to see if we had any questions, he also gave us a physical sample of the tile we are choosing for our new home. We highly recommend to anyone in the AV looking for carpet, tile, flooring. Top notch!
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John P.
Date: 2018-09-05 22:32:29
Several of our friends recommended metro floors. We met Sean when we checked them out and he seemed very knowledgeable. We continued to shop around town and actually found the carpet we fell in love with at another store. We went back to see Sean to see if he could make that carpet happen for us. Sean went out of his way to make everything happen for us and meet our deadlines. We are so glad of our decision. The installers did a top notch job and were very professional and artists in there craft. Anyone looking for flooring should go to metro floors and ask for Sean
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Darla C.
Date: 2018-07-02 12:16:06
Got new flooring!!! I absolutely love it Sean Rydell and Metro floors...definitely the best in the Antelope Valley!!! Call him for all your flooring needs!! They are very professional and installed the floors quickly!! Great doing business with them, especially my friend Sean!
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Kate L.
Date: 2018-03-30 01:52:36
After looking at all the big stores, and carpet everywhere I went, and being kind of indecisive and getting several quotes from other flooring places- we decided to go with Metro Floors and we are so glad we did! Every step of the process was wonderful- Sean came out and measured super quickly, never pressured me to choose my carpet, offered me everything in my budget! The day of installation came and 3 installers showed up - Douglas, Rafael and Ivan and they were amazing! Worked hard, moved all the furniture, hauled the old carpet down the stairs and new carpet up the stairs. Donny made me a matching area rug 8x10 for the downstairs wood floor - So Mike you have a great business over there on Yucca and quality product and service! Thank you I'll let everyone I know to do business with Metro- they're the best!
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Sharay D.
Date: 2018-02-02 15:59:48
I am giving 5 because I cant go higher!!!! Metro Floors did an incredible job on my floors. From the very beginning on taking measurements to answering all of my questions. This company knows how to take care of customers and potential customers. A guy named Parker came out and was very friendly. When I went to the store to look at samples (which they have ALOT of) he took his time explaining the different types and their pros and cons with what I needed and wanted. I am coming back to get some carpet put down and Metro Floors is the only place that I trust and respect with the knowledge, skills and variety of carpets and floors. Do yourself a favor and let Metro Floors take care of you. You wont regret it and it will save you time and money and no hassle.
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G M.
Date: 2017-12-12 17:38:05
If I could give more than 5 stars I would. Great customer service, excellent work on my laminate and tile floors. Courteous, professional, on time, reasonable pricing. The crew took pride in their work. Nothing was overlooked and I was well-informed about my purchase. Ask for Sean over there. The only place for floors!!!
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Shay G.
Date: 2017-12-05 05:17:15
Everyone at Metro floors were great to work with. Sean Rydell was very helpful in picking out just the right tile and carpet and was easily accessible whenever We had a question or needed any assistance. Larry the tile guy worked with us to create just the right designs for each of our rooms. The work was actually completed ahead of the time quoted! (Seriously, when does that happen?) Sean showed up during both the tile and carpet installations to make sure we were happy with the job and called to keep us updated the whole time. We definitely felt that the customer service and workmanship was excellent.
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Carol J.
Date: 2017-08-17 21:30:20
First they were prompt in their appointment for an estimate. Their estimate was reasonable. They bid the job, scheduled, showed up timely and consistently until completion. The install is going on as I write this review. They are installing luxury plank vinyl flooring and doing an awesome job. The preparation and installation work is substantial. The installation is meticulous with great attention to detail. Their employee's work VERY hard and are VERY courteous and helpful. I cannot say enough good things about their work ethic. The employee's even offered to help me move a few thing around. I cannot say enough good things about these folks.
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C B.
Date: 2017-07-14 21:05:07
Fantastic in Everyway! Sean provided a customer service which is hard to find these days. The installers worked hard and did an amazing job. I must say I absolutely love my floor and would highly recommend Sean and Metro Floors to Everyone. Thanks Sean for everything! = )
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Carol H.
Date: 2017-02-18 19:26:56
I am so pleased with my experience from Metro Flooring. Sean came to my house twice, & was so helpful. The tile on my kitchen & laundry room floor had cracks in it, & needed replacing. I told Sean that I would like to have the same tile, as it matched the flooring in another room. He was able to match it, & told me that the reason it was cracking was due to not having a cement subfloor. The installers were beyond fantastic. They were very hard workers, & did a terrific job. I would definitely recommend Metro Flooring!!
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D C.
Date: 2016-02-22 00:01:07
Mike is very professional. I have used Metro-Floors three times and will continue using them for all my flooring needs. Their goal is customer satisfaction. Yes, they are a busy company so plan ahead and you will not be disappointed. They are competitive in pricing too.
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Linda M.
Date: 2015-06-07 13:09:12
Metro Floors finished my floor a few days ago. Wow, it looks terrific! I give this company a AAA + for being professional and prompt. The work was done to perfection and the clean up was fantastic. I am so happy. Thank you Sean and his crew!
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FAQ About Metro Floors — Based on Independent Research
What materials can I order a countertop from Metro Floors?
What types of spaces does Metro Floors fabricate countertops for?
What shapes of kitchen countertops does Metro Floors fabricate?
What countertop design styles does Metro Floors most often implement in Lancaster, CA?
What is the service area of Metro Floors?
What types of clients does Metro Floors work with?
Does Metro Floors have its own countertop fabrication facility?
Does Metro Floors offer any discounts on countertop fabrication in Lancaster, CA?
What is the price category of Metro Floors in Lancaster, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Metro Floors?
What is the fabrication and installation timeline for a countertop at Metro Floors?
How long does it take Metro Floors to prepare a quote for countertop fabrication and installation?
Does Metro Floors offer cutouts for sinks, cooktops, or other elements?
What guarantees does Metro Floors provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Metro Floors. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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44830 Valley Central Way #113, Lancaster, CA 93536