Metro Floors
since 1981
Examples of works performed by Metro Floors
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About Metro Floors — Ranked №1 Countertop Fabricator and Installer in Lancaster, CA
total score
Exact value: 65.985683 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Metro Floors, founded in 1981, ranked number 1 in Lancaster, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Metro Floors among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Metro Floors: Total Score & Key Ratings
The Total Score of 65.99 out of 100 achieved by Metro Floors in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Metro Floors has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.42 out of 5.
You can read detailed information and evaluations from our independent research of Metro Floors’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Metro Floors directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Metro Floors
They have been providing high-quality services ever since they rolled out their first carpet in 1878. Now, in addition to flooring, the company also provides countertop services. You may go to their store and talk to a member of the professional, friendly staff while inspecting the hundreds of different countertop options they have. They are experts in putting in one-of-a-kind countertops in any setting, be it a home or a business. They have the domestic and exotic countertops you need, whether you're going for a more subtle or eye-popping design. The business has a high Google page rank for the keyword "countertops companies" and has a high approval rating from its customers.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 54
YELP
reviews: 63
reviews: 15
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Metro Floors
Small business
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Cash-only
Checks
Accepts Credit Cards
Open to All
In store shopping
Flooring
Flooring store
Carpet store
Flooring contractor
Rug store
Tile store
Wood and laminate flooring supplier
Reviews about Metro Floors
All (25)
Google (10)
Facebook (5)
Yelp (10)
Jorge J1
Date: 2026-08-07 16:49:00
Excellent service and price that are within my budget. Parker was the person I connected with to make my living room come alive. Definitely recommend them.
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Cristian Maldonado
Date: 2026-05-28 22:14:03
Best customer service, always ask for Sean. He took his time to help me get my flooring. Honest and proffessional.
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Jose S
Date: 2026-01-28 17:13:56
I recently visited Metro Flooring in Lancaster CA, and I was thoroughly impressed. Sean, truly made the experience feel welcoming and comfortable. He presented a wide variety of laminate and wood flooring options without any pressure. What stood out most was his genuine approach—he didn’t rush me, and he made sure I felt at ease. Sean was also extremely knowledgeable, providing clear pricing and detailed information right from the start. It was a refreshing and pleasant experience.
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Rosemary Maish
Date: 2024-06-06 04:06:16
I can't say enough about metro floors,yesterday I had a a very helpful man ,kneed a very small seam of carpet repair ,his name was Shawn,he immediately txt one of his men to come over,my carpet is 22 years old and great shape,which we bought way back then,they have been in business for many years.This is why you can trust ,they have been around,didn't pressure to buy anything,but when comes needed I go there. I THANK FRANCISCO for doing a great job,and been doing this for a long time.THANK YOU METRO FLOORS🤗
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Jean Bossert
Date: 2024-05-18 21:47:23
Parker was awesome! He got us looking straight away. Clear about what we could buy and take hOme with us. Friendly and enthusiastic. Thanks Parker. Thanks METRO. Mike and Jeannie Bossert Saturday, May 18, 2024, 2:15 p.m.
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Enrique Hernandez
Date: 2023-08-04 03:26:47
Metro floors did a great job!!! The installer was knowledgeable, professional and personable. They were recommended to me, and I’m recommending to you.
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patrick larkin
Date: 2022-09-18 01:27:51
This review is based on two excellent experiences with Metro Floors. In 2020, my wife and I helped with the renovation of her parents' home and we decided to go with light LVP flooring that Thom installed. His work was immaculate and he paid so much attention to detail. The house has many curves and odd cuts and each was done perfectly. He even practically rebuilt the stairs to make the flooring look better (see images). In July, we had Metro floors out again for our new-to-us home. My wife worked with Shaun in the showroom to find cost-effective solutions to replace the pink 1984 carpet and linoleum that we had. He was very professional and had Francisco and his team out to work on the project within a week. From start to finish, Francisco's team completed the job in 3 days (see images) and the end result was wonderful. We have been very satisfied with Metro Floors and would use them again in the future!
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Paul Powers
Date: 2020-12-10 02:09:02
I had ordered several carpet pads online from various sources. Frustrated with those, I tried local. The people here took the time and asked me what I was looking for. I suggested one option, but they went out of their way to show me that they could order it for me and it was a more expensive approach. They then proceeded to show me there were more affordable options in another direction. So friendly, helpful and affordable, I’d be surprised if I went anywhere else.
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Julie Lindgren
Date: 2020-09-27 16:39:55
Sean is the best salesman ever. The installers were very congenial and hard workers. Great experience will continue to do business with the best Metro Floors. Update, did the kitchen floors also, what a great job!
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Julia Negom
Date: 2020-09-24 14:43:02
Metro floors has replaced our office flooring and did a great job. Sean was very attentive and accommodative to bring his workers after hours and on weekends, accomplishing the replacement in portions, do we could continue our business with minimum impact. All concerns were resolved in timely manner. Workers were polite and respectful. I highly recommend Metro floors for your flooring needs.
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Julie Bee
Sean Rydell @ Metro is always my go to for all things flooring! He is quick, efficient and makes great recommendations on materials. Shout out to Roxane Tapia @ Metro also!
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Kathy Muro Baca
Just wanted to say that I was very happy with Sean Ryder at Metro Floors. He helped us choose our flooring and made our decision so easy. I would highly recommend if you need flooring....choose Metro Floors and ask for Sean. Thank you Sean.
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Roxane Tapia
Fantastic Company to work with. Nothing but the best quality products in stock!!! Installers all top notch. Never a complaint.
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John Parish
Several of our friends recommended metro floors. We met Sean when we checked them out and he seemed very knowledgeable. We continued to shop around town and actually found the carpet we fell in love with at another store. We went back to see Sean to see if he could make that carpet happen for us. Sean went out of his way to make everything happen for us and meet our deadlines. We are so glad of our decision. The installers did a top notch job and were very professional and artists in there craft. Anyone looking for flooring should go to metro floors and ask for Sean
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Shay Green
Everyone at Metro floors were great to work with. Sean Rydell was very helpful in picking out just the right tile and carpet and was easily accessible whenever we had a question or needed any assistance. Larry the tile guy worked with us to create just the right designs for each of our rooms. The work was actually completed ahead of the time quoted! (Seriously, when does that happen?) Sean showed up during both the tile and carpet installations to make sure we were happy with the job and called to keep us updated the whole time. We definitely felt that the customer service and workmanship was excellent.
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Jose C.
Date: 2025-07-06 07:22:51
My wife and I saw their advertisement from the local magazine we get in the mail. We went on Saturday morning, little before 11:00am. We checked online that they open at 9am. We arrived and the doors were locked. We called as well, and no one answers. Disappointed.
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Cherie W.
Date: 2024-06-04 21:25:48
Metro Floors is the only place I will shop at for any type of flooring. Sean is knowledgable, he listens and then shows you options for what you would like to see in your home. The customer service and attention to detail of the installers is hands on. The installers were extremely careful when moving my furniture, and asking if everything was how I wanted it when they moved everything back. Sean goes above and beyond to make sure you're happy with your purchase, and at a price that beat everyone else in the Antelope Valley and with a better quality material. You will not be disappointed, don't forget to ask for Sean.
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Stephanie A.
Date: 2024-03-19 20:43:13
I have had the best experience with Sean at Metro Floors. He went above and beyond and provided exceptional customer service. I was probably a bit of headache to work with as I was very undecisive on what I wanted. However, it did not faze him, and he helped me so much to make sure I was happy with my purchase. He was also very responsive and quick to get me extra things I needed without hesitation. I highly recommend Metro Floors and working with Sean!
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Linda C.
Date: 2023-09-15 01:49:26
Metro Floors did right by us once again! We used them 12 years ago and we're very happy with their quality of service then. When it came time to look for carpeting again we thought we would go with Lowe's. We found an inexpensive carpet that we liked. When we received the quote to install the labor was more than the carpet. We went back to Metro floors spine with Sean and he gave us a great price on carpeting! He came out did the measurements and he beat out Lowe's price. The installers Richard and Aaron came out today and did a spectacular job installing. 2 very hard working and professional men. I couldn't be more pleased with the way it turned out. Thank you again Metro floors, Sean , Richard and Aaron!
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Johnnie C.
Date: 2023-08-28 01:42:14
Amazing service, very professional, great and reasonable products!! It came out really nice. Thank you so much, Roxane and Richard, from Metro Floors. You guys went an extra mile to make sure all our needs and concerns are addressed. We love our new laminate flooring!!
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Sarah K.
Date: 2022-12-05 09:55:54
Richard did a great job with the installation. Very friendly as well. Roxanne did a great job with helping try to pick out the right color.
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Patrick L.
Date: 2022-09-18 01:31:44
This review is based on two excellent experiences with Metro Floors. In 2020, my wife and I helped with the renovation of her parents' home and we decided to go with light LVP flooring that Thom installed. His work was immaculate and he paid so much attention to detail. The house has many curves and odd cuts and each was done perfectly. He even practically rebuilt the stairs to make the flooring look better (see images). In July, we had Metro floors out again for our new-to-us home. My wife worked with Shaun in the showroom to find cost-effective solutions to replace the pink 1984 carpet and linoleum that we had. He was very professional and had Francisco and his team out to work on the project within a week. From start to finish, Francisco's team completed the job in 3 days (see images) and the end result was wonderful. We have been very satisfied with Metro Floors and would use them again in the future!
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Shila O.
Date: 2022-08-23 01:26:55
This is my second review for metro! Always a pleasure doing work with them. They removed all the carpet from my stairs,landing, and upstairs hallway - added the hardwood flooring, risers, bullnose for the steps, baseboards, and worked with our uneven steps! came out amazing. Thank you Francisco and his team, and of course SEAN! - For always making schedules work with such a great outcome. could not recommend metro floors more! Thanks guys! (Please see the before and after pics, they don't do this transformation justice)
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Don C.
Date: 2022-06-23 14:00:08
Metro is the best company for flooring in the antelope valley iv used them for 30 years there warranty is the best and there is no problem with them honoring it there price is also very competitive they sell the products I look for and the selection is the best in southern CA Mike is awesome and Sean is fantastic I highly recommend metro
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Amy M.
Date: 2022-02-23 19:01:58
After a very difficult time with another floor company in town, Sean and Francisco stepped in to help and saved the day. They seriously worked magic. Sean was able to get my carpet delivered and installed within just a couple days. Integrity and honesty in a business are so important. Problems do arise and how they treat you matters. Customer service matters. Metro Floors has all of that and more. Give Sean a call. He and his team will make it happen with utmost care. I won't ever use anyone else and I suggest you don't either.
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FAQ About Metro Floors — Based on Independent Research
What materials can I order a countertop from Metro Floors?
What types of spaces does Metro Floors fabricate countertops for?
What shapes of kitchen countertops does Metro Floors fabricate?
What countertop design styles does Metro Floors most often implement in Lancaster, CA?
What is the service area of Metro Floors?
What types of clients does Metro Floors work with?
Does Metro Floors have its own countertop fabrication facility?
Does Metro Floors offer any discounts on countertop fabrication in Lancaster, CA?
What is the price category of Metro Floors in Lancaster, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Metro Floors?
What is the fabrication and installation timeline for a countertop at Metro Floors?
How long does it take Metro Floors to prepare a quote for countertop fabrication and installation?
Does Metro Floors offer cutouts for sinks, cooktops, or other elements?
What guarantees does Metro Floors provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Metro Floors. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Metro Floors for a Free Estimate
Choose the Way That Works Best for You!
44830 Valley Central Way #113, Lancaster, CA 93536