Mena Stone Surfaces
since 2019
Examples of works performed by Mena Stone Surfaces
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About Mena Stone Surfaces — Ranked №6 Countertop Fabricator and Installer in San Antonio, TX
total score
Exact value: 56.624444 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Mena Stone Surfaces, founded in 2019, ranked number 6 in San Antonio, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Mena Stone Surfaces among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Mena Stone Surfaces: Total Score & Key Ratings
The Total Score of 56.62 out of 100 achieved by Mena Stone Surfaces in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Mena Stone Surfaces has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.88 out of 5.
You can read detailed information and evaluations from our independent research of Mena Stone Surfaces’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Mena Stone Surfaces directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Mena Stone Surfaces
Do you want your interior to look gorgeous and noble? Stone countertops help demonstrate your status through furniture. Marble or granite furniture looks stylish and original. Besides their appealing appearance, products perform durably. Neither water nor friction can damage surface integrity. Countertops perfectly resist all impacts. Mena Stone Surfaces is a recognizable processor of stone species. The company owns a modern facility and a warehouse. Slab processing is carried out with advanced appliances to preserve materials’ characteristics. Employees install kitchen countertops for free.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 61
YELP
reviews: 16
reviews: 13
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Mena Stone Surfaces
Identifies as Latino-owned
Identifies as women-owned
Small business
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Assembly service
Repair services
Wi-Fi
Free Wi-Fi
Appointment required
Checks
Credit cards
Debit cards
NFC mobile payments
Free parking garage
Free parking lot
Credit card processing fee
Accepts Credit Cards
Accepts Zelle
Accepts Venmo
Accepts Cash App
Women-owned
Offers Military Discount
Open to All
On-site services
Countertop Installation
Kitchen & Bath
Countertop store
Cabinet store
Countertop contractor
General contractor
Kitchen remodeler
Reviews about Mena Stone Surfaces
All (33)
Google (12)
Facebook (5)
Yelp (16)
Linda Lee Calhoun
Date: 2023-12-29 16:19:03
Mena Stone Surfaces is the BEST! I found them when doing a search online for a specific color for my bar counter top when we were remodeling the kitchen. They worked with me endlessly and were very patient and supportive. I found them to be friendly, efficient and very knowledgeable. Lizette is a gem to work with and her team of installers were on time and very careful. They did an amazing job. I highly recommend them!!
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K. SIWD
Date: 2023-07-01 14:07:17
They are amazing!!!! We added a mini bar in our counter top. Along the building process we had to work with different vendors and Mena Stones was by far the BEST!!!! Lizette was so patient with us and guided us into picking the right stone for our project. They then came out and installed it, just a few days later!! So pleased with our experience with them and customer service was excellent, to include meetings and service updates via text message. The person installing the stone was extremely meticulous and did a great job as well. Refreshing!!!
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Celia Kiser
Date: 2024-04-23 19:12:46
We recently had new quartz kitchen countertops and backsplash installed by Mena Stone Surfaces. They did an awesome job from start to finish! Lizette kept us informed every step of the way. Jose & his team did a great job installing the quartz countertops. Noe did a great job as well putting in the backsplash. They showed up on time and worked very hard to finish up the job! We love how our kitchen looks! Thank you Mena Stones!
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Jessica Vazquez
Date: 2023-11-28 11:47:41
Mena Stone Surfaces installed our quartz countertops and tile backsplash in our kitchen. They were a delight to work with - very professional and provided detailed explanations of what to expect. Their install was quick and beautifully done! Highly recommend this company. Would use them again in a heart beat.
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Loretta Coronado
Date: 2024-11-20 01:32:54
Lizette, the owner was fabulous! From the moment I stepped into the showroom she guided me, provided different options and samples and the best part of the whole experience is that everything went so smoothly from beginning to end. Exceptional customer service, communication and follow up, very thorough too! Her expertise and professionalism was simply a joy to experience. I highly recommend Mena Stone Surfaces. Is and will always be my first choice👍 Kudos to her staff & installers too! Everyone & everything was great!! Thank you all so very, very much😉
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Lisa B
Date: 2024-10-28 17:03:54
I am so happy that I found Mena Stone! I needed a replacement for a small bathroom vanity countertop and using a remnant piece of quartz that Mena had available was the perfect solution! From the time I made my first phone call until my vanity top was installed was less than 1 week! With the custom sizing and cuts they made to the quartz the cost was comparable to buying a ready-made vanity top (not custom) from a big box store and the quality is so much better. Communication was great throughout the process and the guys that did the installation did an excellent job. I am very happy customer!
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Ajay Samala
Date: 2023-08-12 16:26:10
The team is very professional and good. Liza does a great job right from quotation to completion. We had kitchen renovation which included replacing our kitchen countertops, lighting, sink and added a backsplash. She communicates well and manges any setbacks professionally. The quote also was very competitive.Would definitely want to consider engaging them for future projects.
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Carmen Garcia
Date: 2023-07-13 22:34:30
We had a wonderful experience with Mena Stone Surfaces! I needed a bathroom vanity countertop and was able to order it and pick it up within a couple of days. I was able to make all arrangements via phone call/texts, which made it so easy with a busy schedule. They were very responsive and accommodating. I highly recommend going through these guys vs a big box store, which have minimum size requirements and long ship times. You will get top notch service and professionalism with Mena Stone.
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Kelsi Baczek
Date: 2023-07-21 03:47:48
I recently had the pleasure of working with MENA Stone for the installation of new countertops in my kitchen, and I must say, I am thoroughly impressed! The customer service was top-notch. From my initial inquiry to the final walk through, they were professional, friendly, and attentive. Additionally, the pricing was fair and transparent, with no hidden costs or surprises along the way. The value I received for my investment exceeded my expectations, making it a worthwhile decision. I love my new countertops and I look forward to working with them in the future.
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Rhonda Hamlett
Date: 2025-01-11 15:47:20
USE MENA STONE!!! I don't even have all the words to express how wonderful they are! Someone asked me one time whether or not I had trouble with Mena Stone personnel not showing up and I have to tell you the truth, not one time did they not show up when they said they would, and we are way out in PipeCreek!!! The workmanship is superb! I gutted my kitchen and one of my bathrooms and both are gorgeous. We removed the floor of another bathroom because it wouldn't drain. Noe is an artist/tile guy! He did a wonderful job on all of my tile work! It's beautiful, especially my huge tile behind my stove top! I'm in heaven with that! Liz, the owner, has a degree in interior design and helped me with some of my choices. Jose, her construction manager, would walk around with a vacuum attached to his hip if he could!! They are SUPER careful and honestly, fun to be around! If anyone wants to hear from me personally, ask Liz and she will contact me and I'll tell you all about it! In closing, don't hesitate to USE MENA STONE for your remodel!!!
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Michelle Brice
Date: 2024-05-02 21:59:10
I highly recommend Mena Stone! I was having a hard time finding a place to purchase a quartz countertop for a 54 inch vanity. Lizette was very easy to communicate with and helpful in picking what I was looking for. They were able to cut the stone and have it ready for my contractor quickly. It turned out beautiful. I’m so glad I found them and will definitely use them for future projects!
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Strawberrik
Date: 2024-10-30 17:54:19
Lizette is awesome! She was able to help us out with a small custom piece for our bathroom. I attached two photos of the piece (bathroom is still a work in progress). She answered all our questions and had the piece ready in just a few days. Great customer service! Oh, and Chulo, Azul and Fiona are the little cherries on top of a great experience. 🙏🥰 Highly recommend Mena!!
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Donna Kuehnhoff Glassman
We recently had new countertops and backsplash installed by Mena Stone Surfaces. Mid project, termites were discovered!! I am so thankful that we decided to do this little kitchen re-do, not only because had we not, who knows how much damage the termites would have caused...but the whole process from start to finish was so enjoyable - seamless! Lizette understands customer service and stayed in contact with me throughout the project. It's so easy to have miscommunication when you're doing projects like this but Lizette understands how to communicate well...something of a lost art these days. Jose and Noe and the rest of the crew were professional, personable and efficient. They showed up when they said they would and did the work that was expected. They cleaned up when they were done - REALLY cleaned up!! Everything was just perfect and it looks beautiful. The tile job is perfection! I can't say enough about how perfect the tile is. You can tell that everyone involved enjoys what they do and take pride in their work. I have heard horror stories about remodel jobs, especially kitchen remodels. I am happy to say that I have no horror stories...not even a complaint. They did a beautiful job and I look forward to the next job with them.
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Valerie Alexander
You can’t go wrong using Mena to do your countertops! From first contact I felt I was in good hands. Super professionalism and craftsmanship! Great price too! I am beyond pleased and am so happy I found them! ❤️
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Alfonso Garza
I recently bought some granite from Kathy who was very professional and patient with me she answered all questions she made the experience very enjoyable I will definitely do business with them in the future if anybody needs any type of granite products call Kathy
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Christina Brignoni Updike
Liz , Dany and the Mena team did an amazing job with our kitchen and bath granite job! I’m so glad we picked them. They helped us select a good color in budget, they were professional and did not try to oversell us. We are so happy with the results and will definitely send friends and family their way.
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Cass Dondo
Very happy with the quartz countertops! We had 2 projects done and would recommend to others.
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Frank D.
Date: 2025-03-13 22:50:32
This was an amazing experience. I recommend this firm wholeheartedly. On time, on budget, and truly excellent craftsmanship. The work they did transformed our home. We contaccted them because of the reviews here. They now have all our business. Lizette for Mayor! Frank and Ann
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Anika H.
Date: 2024-12-14 16:48:44
I contacted Mena for a quote to reseal my granite kitchen countertop on Friday at 10am. They responded within an hour, quoted a great price, and finished the job by 3pm the same day. The gentlemen who did the job were amazing. Absolutely recommend!!!
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Lexi S.
Date: 2024-11-07 20:27:55
Everything was amazing from start to finish. The employees are friendly and very helpful and the products are top notch. They really listen and help in the design process and we couldn't be more thrilled with the finished results. They transformed our blasé kitchen into my dream kitchen! I haven't stopped cooking in it since they left. We highly recommend them if you're in the market for any stone work. Will definitely be using them in the future when we get to the bathrooms.
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C J.
Date: 2024-11-03 17:38:33
Owner-Builder plus renovated multi homes. Needed ALL countertops upgraded throughout the house. Got several bids. MENA STONE SURFACES was clearly the most professional and competitively priced for this project, & I'm a very, picky customer, not easily impressed. Owner Lizette was hands-on throughout project, exceptional communication, kept me informed at every single step, plus extensive online communication, which is great to be able to refer back to various pieces of information when questions surface. She also is extremely, knowledgeable and her design insight regarding options, colors, edges, etc. was right on target! Fabricators were exceptional, especially Jose. Big project and zero problems. Mena Stone Surfaces is the definition of PROFESSIONAL. Best choice ever. They go above & beyond!!
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Scott S.
Date: 2023-08-18 19:36:43
JUST WOW! It's been a long time since I've been this impressed with a company's product, service, and employees. Yes, our new granite counters are beautiful, but (the amazing) Lizette and her crew's service blew us away! Truly professional, they knew what they were talking about, no shortcuts, and they were punctual every day... no, really! We have a fairly large kitchen with lots of surface angles. In fact, it took four long days to complete (morning until night) Something was bound to go wrong and we were ready for it. It never ever happened. When they finished each work day, they cleaned and vacuumed the floor and cabinets, and took their trash with them. As you probably know, this is basically unheard of in today's service world. I cannot say enough good things about Mena Stone Surfaces. Their quality workmanship, attention to detail, and overall service were impressive and frankly "refreshing" to say the very least. Photos coming soon. By the way, I'm a real customer and not somebody's best friend or relative of the company. We discovered this company on Yelp.
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Michael M.
Date: 2023-06-30 01:16:48
My fiance and I contacted Lizette of Mena Stone Surfaces to replace our kitchen countertops. We went shopping and picked out our exact granite slab through their distributor. The process was quick and smooth, and the work was high quality. We highly recommend.
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Randy G.
Date: 2023-06-02 16:05:26
We needed a granite countertop on one small kitchen cabinet and were initially worried that the job would be "too small" for some companies. We made an appointment with Mena Stone Surfaces and met with the owner, Liz Mena. Liz was patient, informative, and took to the time to help me and my wife. Liz showed us some different granite they had on site and we picked one. Later, our installer was giving us doubts on how we wanted to set up the kitchen cabinet (as an Island). After talking to Liz about our confusion with the installer, she personally came to our house, saw the setup and reassured us that it would all work out. She scheduled delivery right away and the installers were great and very professional. The personal attention we got from the owner, Liz, was amazing. Most companies won't even let you talk to a supervisor, much less an owner. Remember, my job was a small job (one small piece for one small cabinet), but Liz treated us like it was a multi thousand dollar job. Obviously, no job is to big or small for this company. I highly recommend Mena Stone Surfaces and wish I had known about them sooner. Trust this company!!! Liz is professional, honest, helpful and overall great owner of this company. Thanks so much, Liz.
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Bill S.
Date: 2023-02-18 14:56:20
We chose Mena Stone Surfaces for our kitchen countertop upgrade based solely on all the reviews we read here and on the web--we were not disappointed and are so happy we went with Lizette and her company. After we met in person for the initial consultation with Lizette at her office for the thorough and honest explanation of our options we decided to move forward with replacing our "builder's grade" granite countops with beautiful Taj Majal Quartzite. Our job would be challenging for the installation team--our existing stone mosaic tile backsplash had to be preserved and it was laid on the existing granite. We also had professionally painted cabinets that needed protection and care during demolition and installation. We are beyond impressed with Jose, Pete and Mike: They were so careful and accomplished what we all thought might be impossible--no damage whatsoever to our existing backsplash and a just a spot or two of extremely minor paint dings. As an optional part of our project, we decided to upgrade our sink to a large single-bowl type and our Mena-supplied plumber Armando did a fantastic job of helping to reduce our under-sink plumbing footprint according to my wishes when he installed an upgraded garbage disposal unit. We are so pleased with the results--you can't go wrong with Mena Stone Surfaces. I wholeheartedly recommend Mena Stone Surfaces.
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Miguel A.
Date: 2022-12-13 16:15:24
Mena Stone was a critical part of my kitchen upgrade project. Liz was very professional, came by to give me a free quote and explain to me my options. The proposal, options, scheduling, and payment was very easy and all online. The installation crew came by and did a great job. Mena Stone communicated well through out the process and all of it was with a great attitude and a great price. Thank you!
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Sheila A.
Date: 2022-08-07 02:40:13
This is the first time I felt it is worthy of my time to post a review. First and foremost, thank you Liz, Cathy and the team for assisting me with my kitchen project. I discovered Mena through searching online and reading the reviews. The first time I went to the design studio I knew I was at the right place. Liz was very patient with my inability to make decisions and took her time and didn't try to over-sale me. I met with Cathy when she had just started at Mena and any would have thought she worked there for years. The installers were precise and took their time. Even when I decided to have another sink installed after the countertops were put in, Liz and Cathy worked with me to correct the issue I caused and were so gracious about it. The customer service never missed a bit. I did a lot of research, received multiple quotes from various companies and I am grateful I chose Mena. Quality materials, a quote guide emailed within 24 hours, reasonable pricing, great team topped off with great customer service. You cannot go wrong with Mena.
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DONNA G.
Date: 2021-10-18 23:41:34
We recently had new countertops and backsplash installed by Mena Stone Surfaces. Mid project, termites were discovered!! I am so thankful that we decided to do this little kitchen re-do, not only because had we not, who knows how much damage the termites would have caused...but the whole process from start to finish was so enjoyable - seamless! Lizette understands customer service and stayed in contact with me throughout the project. It's so easy to have miscommunication when you're doing projects like this but Lizette understands how to communicate well...something of a lost art these days. Jose and Noe and the rest of the crew were professional, personable and efficient. They showed up when they said they would and did the work that was expected. They cleaned up when they were done - REALLY cleaned up!! Everything was just perfect and it looks beautiful. The tile job is perfection! I can't say enough about how perfect the tile is. You can tell that everyone involved enjoys what they do and take pride in their work. I have heard horror stories about remodel jobs, especially kitchen remodels. I am happy to say that I have no horror stories...not even a complaint. They did a beautiful job and I look forward to the next job with them.
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Alfonso G.
Date: 2021-06-18 23:33:20
I bought some granite from Cathy who was very professional and patient with all my questions she made the experience extremely enjoyable I will definitely do business with them in the future if you need any granite products call Cathy
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Naomi A.
Date: 2020-11-22 03:54:50
Great job! This company takes pride in perfection. Not only is there customer service 5 star, their finished product speaks for itself. We were involved with every decision and schedule. There are no surprises, and offer a great easy to work with custom turn key package. Can't wait for the next project.
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Victoria R.
Date: 2020-05-28 22:12:56
This company was very reasonably priced and they were very efficient. The work they did was great and when we asked them to come and drill another hole in the granite they did not charge us. They were friendly, on time, and did great work. I would recommend them to any friends!
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Richard A.
Date: 2020-04-09 04:14:56
Mena Stone Surfaces installed our quartzite countertops yesterday and today and our kitchen peninsula looks perfect! Professional and courteous, this company truly adds the human touch to their business. No job too challenging. We have an old home with a lot of quirks. The install team had no problems meeting the challenge. We are truly looking forward to hiring Mena Stone Surfaces again for our next kitchen project.
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Antonio F.
Date: 2020-05-24 19:05:19
We decided to redo the kitchen; we're replacing all the appliances and converting the counters from formica to quartz. The ladies at Mena Stone were the first to respond, and we loved that they both wore masks and were careful. I'm 68, and have a compromised immune system, so this was very important to me. We liked their materials, and their pricing looked pretty good too. Unfortunately, they weren't able to do the complete job, so we had to hire someone else. Thank you for being so responsive and careful.
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FAQ About Mena Stone Surfaces — Based on Independent Research
What materials can I order a countertop from Mena Stone Surfaces?
What types of spaces does Mena Stone Surfaces fabricate countertops for?
What shapes of kitchen countertops does Mena Stone Surfaces fabricate?
What countertop design styles does Mena Stone Surfaces most often implement in San Antonio, TX?
What is the service area of Mena Stone Surfaces?
What types of clients does Mena Stone Surfaces work with?
Does Mena Stone Surfaces have its own countertop fabrication facility?
Does Mena Stone Surfaces offer any discounts on countertop fabrication in San Antonio, TX?
What is the price category of Mena Stone Surfaces in San Antonio, TX?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Mena Stone Surfaces?
What is the fabrication and installation timeline for a countertop at Mena Stone Surfaces?
How long does it take Mena Stone Surfaces to prepare a quote for countertop fabrication and installation?
Does Mena Stone Surfaces offer cutouts for sinks, cooktops, or other elements?
What guarantees does Mena Stone Surfaces provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Mena Stone Surfaces. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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7950 Mainland Dr Unit 101, San Antonio, TX 78250